Dell Technology Guide
Page 29
... Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information 29 Dell Support Website The Dell Support website at support.dell.com provides a variety of information: • Technical Support: Research and find the latest solutions and help for your Dell product. • Customer Service: Explore options such as order status and pickup for...
... Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information 29 Dell Support Website The Dell Support website at support.dell.com provides a variety of information: • Technical Support: Research and find the latest solutions and help for your Dell product. • Customer Service: Explore options such as order status and pickup for...
Dell Technology Guide
Page 174
... by your ISP to complete the setup. 174 Accessing the Internet Choose Connect to the Internet and click Next. 6 Click Set up my connection manually and click Next. 7 Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect. • Choose Broadband ...Wireless if you will use a wireless connection through a WLAN card. • Choose Dial-up if you will use a dial-up modem or ISDN (Integrated Services Digital Network). New Connection Wizard window appears. 5 Click Next. Windows® XP 1 Save and close any open files, and exit any open programs. 2...
... by your ISP to complete the setup. 174 Accessing the Internet Choose Connect to the Internet and click Next. 6 Click Set up my connection manually and click Next. 7 Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect. • Choose Broadband ...Wireless if you will use a wireless connection through a WLAN card. • Choose Dial-up if you will use a dial-up modem or ISDN (Integrated Services Digital Network). New Connection Wizard window appears. 5 Click Next. Windows® XP 1 Save and close any open files, and exit any open programs. 2...
Dell Technology Guide
Page 272
... System Messages list or in conjunction with the power lights. Troubleshooting Tools Some of your Service Manual for information about diagnostic lights. Some desktop computers have diagnostic lights. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about diagnostic and status lights. This light can also be resolved. These lights...
... System Messages list or in conjunction with the power lights. Troubleshooting Tools Some of your Service Manual for information about diagnostic lights. Some desktop computers have diagnostic lights. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about diagnostic and status lights. This light can also be resolved. These lights...
Dell Technology Guide
Page 273
Dell Support Utility Use this section, follow the safety instructions shipped with your computing environment. power button The power button light located on . Power Lights for Desktop Computers CAUTION: Before you begin any of the computer and the electrical outlet. - For additional safety best practices information, see the Service Manual... • If the power light is blue and the computer is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: On certain systems the power light is green. • If the power light is blinking blue,...
Dell Support Utility Use this section, follow the safety instructions shipped with your computing environment. power button The power button light located on . Power Lights for Desktop Computers CAUTION: Before you begin any of the computer and the electrical outlet. - For additional safety best practices information, see the Service Manual... • If the power light is blue and the computer is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: On certain systems the power light is green. • If the power light is blinking blue,...
Dell Technology Guide
Page 274
...that the voltage selection switch is receiving electrical power, but an internal power problem may be used to the system board (see the Service Manual for Desktop Computers Some desktop computers have lights labeled with your computer). • Eliminate interference. Ensure that the main power cable and...testing it with your computer). • If the power light is blinking amber, the computer is set to the system board (see the Service Manual for your computer). - Ensure that the processor power cable is securely connected to match the AC power at your computer). • If ...
...that the voltage selection switch is receiving electrical power, but an internal power problem may be used to the system board (see the Service Manual for Desktop Computers Some desktop computers have lights labeled with your computer). • Eliminate interference. Ensure that the main power cable and...testing it with your computer). • If the power light is blinking amber, the computer is set to the system board (see the Service Manual for your computer). - Ensure that the processor power cable is securely connected to match the AC power at your computer). • If ...
Dell Technology Guide
Page 275
... shipped with your computer or see "Contacting Dell" on the Dell Support website support.dell.com. C M O S C H E C K S U M E R R O R - FOR MORE INFORMATION: to learn more about the meaning of the various keyboard status lights displayed, see the Service Manual for your computer or search for the topic...HDD failure during HDD boot test (see "Contacting Dell" on the Dell Support website support.dell.com. FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see the Service Manual for your computer or search for the topic on ...
... shipped with your computer or see "Contacting Dell" on the Dell Support website support.dell.com. C M O S C H E C K S U M E R R O R - FOR MORE INFORMATION: to learn more about the meaning of the various keyboard status lights displayed, see the Service Manual for your computer or search for the topic...HDD failure during HDD boot test (see "Contacting Dell" on the Dell Support website support.dell.com. FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see the Service Manual for your computer or search for the topic on ...
Dell Technology Guide
Page 278
...T - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - If the problem persists, replace the CMOS battery. Run the Dell Diagnostics (see "Contacting Dell" on page 281). THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. NOTE: This message concerning the requirement of an AC power...TO THE DOCKING STATION. STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. Contact Dell for instructions, see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have ...
...T - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - If the problem persists, replace the CMOS battery. Run the Dell Diagnostics (see "Contacting Dell" on page 281). THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. NOTE: This message concerning the requirement of an AC power...TO THE DOCKING STATION. STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. Contact Dell for instructions, see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have ...
Dell Technology Guide
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... battery (see your computer. Windows® XP • Click Start → and click My Computer. Replace the battery only with your Service Manual or contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Windows Vista® • Click Start → and click Computer. For additional safety best practices information, see "Contacting...
... battery (see your computer. Windows® XP • Click Start → and click My Computer. Replace the battery only with your Service Manual or contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Windows Vista® • Click Start → and click Computer. For additional safety best practices information, see "Contacting...
Dell Technology Guide
Page 296
...the procedures in this section, follow the safety instructions shipped with your computer or see the Service Manual for Media Drives" on page 280. Power Problems CAUTION: Before you begin any of .... 2 Adjust the settings as needed . Replace the network cable. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If the link integrity light is functioning. R E I N S T A L L T H E M O U S E D R I G H T S O N T H E B A C K O F T H E C O M P U ...
...the procedures in this section, follow the safety instructions shipped with your computer or see the Service Manual for Media Drives" on page 280. Power Problems CAUTION: Before you begin any of .... 2 Adjust the settings as needed . Replace the network cable. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If the link integrity light is functioning. R E I N S T A L L T H E M O U S E D R I G H T S O N T H E B A C K O F T H E C O M P U ...
Dell Technology Guide
Page 297
... connected to the system board (see the documentation shipped with your computer). • Remove and then reinstall any expansion cards, including graphics cards (see the Service Manual for your computer). I F T H E P O W E R L I G H T I S B L I N K I N T E R F E R E N C E - The computer is receiving electrical power, but an ...Ensure that the processor power cable is securely connected to the system board power connector (POWER2) (see the Service Manual for your computer). • Remove and then reinstall all components and cables are properly installed and securely connected to...
... connected to the system board (see the documentation shipped with your computer). • Remove and then reinstall any expansion cards, including graphics cards (see the Service Manual for your computer). I F T H E P O W E R L I G H T I S B L I N K I N T E R F E R E N C E - The computer is receiving electrical power, but an ...Ensure that the processor power cable is securely connected to the system board power connector (POWER2) (see the Service Manual for your computer). • Remove and then reinstall all components and cables are properly installed and securely connected to...
Dell Technology Guide
Page 304
... plugged into both the power connector on the back of the computer illuminates and blinks or remains solid to the system board (see the Service Manual for Desktop Computers" on properly. - Press a key on page 337). Reseat the power cable into an electrical outlet and that the ... receiving power. - Power Lights CAUTION: Before you begin any of the procedures in known working condition to resume normal operation. Contact Dell (see "Contacting Dell" on the keyboard, move the mouse, or press the power button to verify that the electrical outlet is not responding, see the...
... plugged into both the power connector on the back of the computer illuminates and blinks or remains solid to the system board (see the Service Manual for Desktop Computers" on properly. - Press a key on page 337). Reseat the power cable into an electrical outlet and that the ... receiving power. - Power Lights CAUTION: Before you begin any of the procedures in known working condition to resume normal operation. Contact Dell (see "Contacting Dell" on the keyboard, move the mouse, or press the power button to verify that the electrical outlet is not responding, see the...
Dell Technology Guide
Page 305
...your location, if applicable. - - Ensure that the processor power cable is set to the same electrical outlet Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of interference are: - Remove and then reinstall any cards (see the Documentation for your...support.dell.com/technicalupdate. Some possible causes of software and hardware updates for content, format, and how frequently you receive notifications. Too many devices on a power strip - To enroll for the Dell Technical Update service, go to the system board (see the Service Manual ...
...your location, if applicable. - - Ensure that the processor power cable is set to the same electrical outlet Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of interference are: - Remove and then reinstall any cards (see the Documentation for your...support.dell.com/technicalupdate. Some possible causes of software and hardware updates for content, format, and how frequently you receive notifications. Too many devices on a power strip - To enroll for the Dell Technical Update service, go to the system board (see the Service Manual ...
Setup Guide
Page 50
WARNING: Only trained service personnel should remove the computer cover. Touch Screen Problems Some or all multi-touch features are not working - • Certain touch screen features may not ... → Control Panel→ Hardware and Sound→ Pen and Touch. • The multi-touch feature may be supported by the application. 48 See the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see "Using Support Tools" on page 55 or "Contacting...
WARNING: Only trained service personnel should remove the computer cover. Touch Screen Problems Some or all multi-touch features are not working - • Certain touch screen features may not ... → Control Panel→ Hardware and Sound→ Pen and Touch. • The multi-touch feature may be supported by the application. 48 See the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see "Using Support Tools" on page 55 or "Contacting...
Setup Guide
Page 51
... that the memory module is seated properly. Three Possible system board failure - If this occurs, write down the beep code and contact Dell (see the Service Manual at support.dell.com/manuals. Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure Eight Display...
... that the memory module is seated properly. Three Possible system board failure - If this occurs, write down the beep code and contact Dell (see the Service Manual at support.dell.com/manuals. Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure Eight Display...
Setup Guide
Page 54
...creating interference by interrupting or blocking other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 59). • If the problem persists, contact Dell (see "Contacting Dell" on page 76). Memory Problems If you receive an insufficient memory message ... - If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see if that hinders reception on the touch pad...
...creating interference by interrupting or blocking other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 59). • If the problem persists, contact Dell (see "Contacting Dell" on page 76). Memory Problems If you receive an insufficient memory message ... - If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see if that hinders reception on the touch pad...
Setup Guide
Page 59
...fan has failed. Possible hard drive failure during HDD boot test. Contact Dell (see the Service Manual at support.dell.com/manuals). 57 Hard-disk drive failure - Replace the battery (see "Contacting Dell" on page 76). Hard-disk drive read failure - Possible hard ... at support.dell.com/manuals) or contact Dell (see the Service Manual at support.dell.com/manuals). To replace the keyboard, see "Contacting Dell" on page 76). Replace the CPU fan (see "Contacting Dell" on page 76). Contact Dell (see the Service Manual at support.dell.com/manuals. Using Support...
...fan has failed. Possible hard drive failure during HDD boot test. Contact Dell (see the Service Manual at support.dell.com/manuals). 57 Hard-disk drive failure - Replace the battery (see "Contacting Dell" on page 76). Hard-disk drive read failure - Possible hard ... at support.dell.com/manuals) or contact Dell (see the Service Manual at support.dell.com/manuals). To replace the keyboard, see "Contacting Dell" on page 76). Replace the CPU fan (see "Contacting Dell" on page 76). Contact Dell (see the Service Manual at support.dell.com/manuals. Using Support...
Setup Guide
Page 72
...the computer so that pertain to diagnose and troubleshoot the problem: 1. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to run Dell Diagnostics. 4. Getting Help If you experience a problem with your computer, you do not... support personnel. Call your local Dell representative for information and procedures that the support staff can complete the following steps to the problem your hard drive or at support.dell.com/manuals for a more troubleshooting information. 3. NOTE: Some of Dell Support online. 6. See "Solving...
...the computer so that pertain to diagnose and troubleshoot the problem: 1. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to run Dell Diagnostics. 4. Getting Help If you experience a problem with your computer, you do not... support personnel. Call your local Dell representative for information and procedures that the support staff can complete the following steps to the problem your hard drive or at support.dell.com/manuals for a more troubleshooting information. 3. NOTE: Some of Dell Support online. 6. See "Solving...
Setup Guide
Page 80
... a new hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 67 "Dell Diagnostics" on page 59 "My Dell Downloads" on page 56 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your computer. 78 Check your...
... a new hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 67 "Dell Diagnostics" on page 59 "My Dell Downloads" on page 56 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your computer. 78 Check your...
Setup Guide
Page 86
... pins Memory Connectors two user-accessible SODIMM connectors Capacities 1 GB, 2 GB, and 4 GB Memory type 800 MHz SODIMM DDR2 (Studio 1555) 1067/1333 MHz SODIMM DDR3 (Studio 1557/Studio 1558) Minimum memory 1 GB (single channel) Maximum memory 8 GB (dual channel - 4 GB x 2) NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. 84
... pins Memory Connectors two user-accessible SODIMM connectors Capacities 1 GB, 2 GB, and 4 GB Memory type 800 MHz SODIMM DDR2 (Studio 1555) 1067/1333 MHz SODIMM DDR3 (Studio 1557/Studio 1558) Minimum memory 1 GB (single channel) Maximum memory 8 GB (dual channel - 4 GB x 2) NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. 84