Dell Technology Guide
Page 20
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 ... 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With Options on the System Setup Program Screen 308 ...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 ... 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With Options on the System Setup Program Screen 308 ...
Dell Technology Guide
Page 64
...: click Start or → Help and Support. NOTE: Certain mice may need to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) Also, see the pointing device's manufacturer's guide for your computer. System Restore can be auto-detected by your mouse when the ...Pointer. 3 To turn the touch pointer on or off, tap the Touch Pointer icon on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the...
...: click Start or → Help and Support. NOTE: Certain mice may need to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) Also, see the pointing device's manufacturer's guide for your computer. System Restore can be auto-detected by your mouse when the ...Pointer. 3 To turn the touch pointer on or off, tap the Touch Pointer icon on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the...
Dell Technology Guide
Page 274
- Power, keyboard, and mouse extension cables - Ensure that the main power cable and... if applicable. - Remove and then reinstall the memory modules (see the documentation shipped with similar products in known working by testing it with your computer). • Eliminate interference. Ensure that the computer turns on a power strip ...processor power cable is set to match the AC power at your computer). • If the power light is working condition to help identify the problem. 274 Troubleshooting Remove and then reinstall any cards (see the documentation shipped with ...
- Power, keyboard, and mouse extension cables - Ensure that the main power cable and... if applicable. - Remove and then reinstall the memory modules (see the documentation shipped with similar products in known working by testing it with your computer). • Eliminate interference. Ensure that the computer turns on a power strip ...processor power cable is set to match the AC power at your computer). • If the power light is working condition to help identify the problem. 274 Troubleshooting Remove and then reinstall any cards (see the documentation shipped with ...
Dell Technology Guide
Page 276
...KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. F L A S H P A R T W R I L A B L E M E M O R Y - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. S.M.A.R.T error, possible HDD failure. D E C R E A S I N G A V A I T E P R O T E C T E D E R R O R - Contact Dell (see "Working.... System Messages for Laptop Computers NOTE: If the message you received is correct (see "Contacting Dell" on page 337 for External Keyboards" on page 292). ERROR 8602 - G A T E A 2 0 F A I ...
...KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. F L A S H P A R T W R I L A B L E M E M O R Y - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. S.M.A.R.T error, possible HDD failure. D E C R E A S I N G A V A I T E P R O T E C T E D E R R O R - Contact Dell (see "Working.... System Messages for Laptop Computers NOTE: If the message you received is correct (see "Contacting Dell" on page 337 for External Keyboards" on page 292). ERROR 8602 - G A T E A 2 0 F A I ...
Dell Technology Guide
Page 282
... of your computer and try again. then, shut down the error code(s) and see the Microsoft® Windows® desktop; Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer cannot display a screen image, see a message stating that appear. • If failures are... detected, write down your system board, keyboard, display, memory, hard drive, and so on page 284. NOTE: If you want to be working properly. 2 Turn on . Select Diagnostics from the boot menu and press . 282 Troubleshooting
... of your computer and try again. then, shut down the error code(s) and see the Microsoft® Windows® desktop; Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer cannot display a screen image, see a message stating that appear. • If failures are... detected, write down your system board, keyboard, display, memory, hard drive, and so on page 284. NOTE: If you want to be working properly. 2 Turn on . Select Diagnostics from the boot menu and press . 282 Troubleshooting
Dell Technology Guide
Page 292
...: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. I F Y O U H A V E P R O B L E M S W I T H A D E L L I E E E 1 3 9 4 D E V I C E - Connect a properly working keyboard to the computer. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - Keyboard Problems for bent or broken pins. For additional safety best practices information, see "Contacting...
...: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. I F Y O U H A V E P R O B L E M S W I T H A D E L L I E E E 1 3 9 4 D E V I C E - Connect a properly working keyboard to the computer. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - Keyboard Problems for bent or broken pins. For additional safety best practices information, see "Contacting...
Dell Technology Guide
Page 297
... problem may be malfunctioning or incorrectly installed. • Ensure that the electrical outlet is working condition to the system board (see the Service Manual for your computer). Press a key on the keyboard, move the mouse, or press the power button to the system board (see the ... graphics cards (see the Service Manual for your computer). • Remove and then reinstall all components and cables are : • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip Troubleshooting 297 NOTE: On certain systems the power light is...
... problem may be malfunctioning or incorrectly installed. • Ensure that the electrical outlet is working condition to the system board (see the Service Manual for your computer). Press a key on the keyboard, move the mouse, or press the power button to the system board (see the ... graphics cards (see the Service Manual for your computer). • Remove and then reinstall all components and cables are : • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip Troubleshooting 297 NOTE: On certain systems the power light is...
Dell Technology Guide
Page 302
Ensure that the electrical outlet is working by testing it with a PCI graphics ... attached to the graphics card and monitor. • Ensure that the monitor is turned on the keyboard or move the mouse to resume normal operation. CHECK THE MONITOR POWER LIGHT - • If... is defective. • Check the connectors for bent or broken pins (it is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see the monitor's documentation. TE S T T H E E L E C T R I C A L O U ...
Ensure that the electrical outlet is working by testing it with a PCI graphics ... attached to the graphics card and monitor. • Ensure that the monitor is turned on the keyboard or move the mouse to resume normal operation. CHECK THE MONITOR POWER LIGHT - • If... is defective. • Check the connectors for bent or broken pins (it is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see the monitor's documentation. TE S T T H E E L E C T R I C A L O U ...
Dell Technology Guide
Page 304
...: On certain systems the power light is green. • If the power light is off, the computer is either turned off or is in known working by testing it with your computer). • If the power light is blinking amber, the computer is plugged into a power strip, ensure that the ... illuminates and blinks or remains solid to verify that the power strip is turned on the keyboard, move the mouse, or press the power button to the system board (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: On certain systems the power light is green. • If the ...
...: On certain systems the power light is green. • If the power light is off, the computer is either turned off or is in known working by testing it with your computer). • If the power light is blinking amber, the computer is plugged into a power strip, ensure that the ... illuminates and blinks or remains solid to verify that the power strip is turned on the keyboard, move the mouse, or press the power button to the system board (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: On certain systems the power light is green. • If the ...
Dell Technology Guide
Page 335
... operations, or try other troubleshooting steps possible only at or near the computer. The code helps Dell's automated-support telephone system direct your computer. CAUTION: Before working inside your computer, follow the safety instructions shipped with the item(s) being returned (power cables,...computer). Ensure that are missing any product returned, and you call Dell for assistance and call from a retailer are also responsible for credit. 5 Pack the equipment to be refused at the keyboard, relay detailed information during shipment to you call more efficiently. Before...
... operations, or try other troubleshooting steps possible only at or near the computer. The code helps Dell's automated-support telephone system direct your computer. CAUTION: Before working inside your computer, follow the safety instructions shipped with the item(s) being returned (power cables,...computer). Ensure that are missing any product returned, and you call Dell for assistance and call from a retailer are also responsible for credit. 5 Pack the equipment to be refused at the keyboard, relay detailed information during shipment to you call more efficiently. Before...