Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Technology Guide
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Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Dell Technology Guide
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..., see "Using the Intel® RAID Utilities" on page 90. • "Converting From One RAID Configuration to exit the system setup program and resume the boot process. NOTE: Hard drives in a RAID configuration should be done before continuing. 1 Enable RAID for information about using the NVIDIA utilities. • "Assigning Drives to...
..., see "Using the Intel® RAID Utilities" on page 90. • "Converting From One RAID Configuration to exit the system setup program and resume the boot process. NOTE: Hard drives in a RAID configuration should be done before continuing. 1 Enable RAID for information about using the NVIDIA utilities. • "Assigning Drives to...
Dell Technology Guide
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... want to keep before continuing. The NVIDIA Convert Array Wizard screen appears. 5 Click Next. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to convert. 4 Click Convert Array in the current configuration...
... want to keep before continuing. The NVIDIA Convert Array Wizard screen appears. 5 Click Next. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to convert. 4 Click Convert Array in the current configuration...
Dell Technology Guide
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... stripe size. 8 On the Select Source Hard Drive screen, double-click the hard drive from the drop-down box, and then click Next. Your computer boots to select Exit, and then press . NOTE: You can use your computer to migrate, and click Next. If you want to RAID-enabled mode (see...
... stripe size. 8 On the Select Source Hard Drive screen, double-click the hard drive from the drop-down box, and then click Next. Your computer boots to select Exit, and then press . NOTE: You can use your computer to migrate, and click Next. If you want to RAID-enabled mode (see...
Dell Technology Guide
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... 7 Click the check box to confirm that you may take five or more minutes to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. The Dell Factory Image Restore welcome screen appears. 6 Click Next. Data files include documents, spreadsheets, e-mail messages, digital... appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to select Dell Factory Tools, then Dell Factory Image Restore. NOTE: Depending upon your computer-including data files-are permanently deleted from the hard drive. To ...
... 7 Click the check box to confirm that you may take five or more minutes to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. The Dell Factory Image Restore welcome screen appears. 6 Click Next. Data files include documents, spreadsheets, e-mail messages, digital... appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to select Dell Factory Tools, then Dell Factory Image Restore. NOTE: Depending upon your computer-including data files-are permanently deleted from the hard drive. To ...
Dell Technology Guide
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...Operating System NOTE: The next steps change the boot sequence for one time only. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. When the DELL logo appears, press immediately. On the next start-up, the computer boots according to the devices specified in the system... setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . ...
...Operating System NOTE: The next steps change the boot sequence for one time only. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. When the DELL logo appears, press immediately. On the next start-up, the computer boots according to the devices specified in the system... setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . ...
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... Troubleshooting Use the Hardware Troubleshooter to evaluate your Service Manual for information about diagnostic lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating... your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to resolve the problem. Dell Diagnostics can also indicate internal power problems. See your Service Manual...
... Troubleshooting Use the Hardware Troubleshooter to evaluate your Service Manual for information about diagnostic lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating... your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to resolve the problem. Dell Diagnostics can also indicate internal power problems. See your Service Manual...
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... system or the program that was running when the message appeared. Possible HDD failure during HDD boot test (see "Contacting Dell" on the Dell Support website support.dell.com. System Messages for Desktop Computers NOTE: If the message you can use the status of... HAVE FAILED AT CHECKPOINT [NNNN]. See the documentation shipped with your computer). FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on the Dell Support website support.dell.com. C M O S C H E C K S U M E R R O R - CPU fan failure. If the computer ...
... system or the program that was running when the message appeared. Possible HDD failure during HDD boot test (see "Contacting Dell" on the Dell Support website support.dell.com. System Messages for Desktop Computers NOTE: If the message you can use the status of... HAVE FAILED AT CHECKPOINT [NNNN]. See the documentation shipped with your computer). FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on the Dell Support website support.dell.com. C M O S C H E C K S U M E R R O R - CPU fan failure. If the computer ...
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...I G U R A T I O N I N F O R M A T I L A B L E - This feature can be malfunctioning or the system board itself may have a failure (see "Contacting Dell" on page 337 for either the operating system or the program that the boot sequence information is not listed in BIOS setup. Keyboard failure or keyboard cable loose (see "Keyboard Problems for External...message you received is correct (see "Working With Options on the System Setup Program Screen" on page 337). DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. Enter the system setup program (see "Entering the System Setup ...
...I G U R A T I O N I N F O R M A T I L A B L E - This feature can be malfunctioning or the system board itself may have a failure (see "Contacting Dell" on page 337 for either the operating system or the program that the boot sequence information is not listed in BIOS setup. Keyboard failure or keyboard cable loose (see "Keyboard Problems for External...message you received is correct (see "Working With Options on the System Setup Program Screen" on page 337). DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. Enter the system setup program (see "Entering the System Setup ...
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... Software Problems" on page 287. D I S K D R I N T E R R U P T - R E A D F A I L U R E O N I N T E R N A L H A R D D R I V E - R E A D F A I L U R E O N S E C O N D I N T E R N A L H A R D D R I V E - POWER WARNING MESSAGES HAVE BEEN DISABLED. S H U T D O W N F A I L U R E - TIME-OF-DAY CLOCK STOPPED - NO BOOT DEVICE AVAILABLE - Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 308). PLEASE RUN THE SYSTEM SETUP Troubleshooting 277 See "Drive Problems" on page 308...
... Software Problems" on page 287. D I S K D R I N T E R R U P T - R E A D F A I L U R E O N I N T E R N A L H A R D D R I V E - R E A D F A I L U R E O N S E C O N D I N T E R N A L H A R D D R I V E - POWER WARNING MESSAGES HAVE BEEN DISABLED. S H U T D O W N F A I L U R E - TIME-OF-DAY CLOCK STOPPED - NO BOOT DEVICE AVAILABLE - Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 308). PLEASE RUN THE SYSTEM SETUP Troubleshooting 277 See "Drive Problems" on page 308...
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O F - If the problem persists, replace the CMOS battery. THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE. STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T O R U N T H E S E T U P U T I L I L E D -...THE AMOUNT OF SYSTEM MEMORY HAS CHANGED. WARNING: A XXX-W AC ADAPTER HAS BEEN DETECTED, WHICH IS LESS THAN 278 Troubleshooting Run the Dell Diagnostics (see your computer). Enter the system setup program and correct the date or time (see "Entering the System Setup Program" on ...
O F - If the problem persists, replace the CMOS battery. THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE. STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T O R U N T H E S E T U P U T I L I L E D -...THE AMOUNT OF SYSTEM MEMORY HAS CHANGED. WARNING: A XXX-W AC ADAPTER HAS BEEN DETECTED, WHICH IS LESS THAN 278 Troubleshooting Run the Dell Diagnostics (see your computer). Enter the system setup program and correct the date or time (see "Entering the System Setup Program" on ...
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... T H I S B A T T E R Y I S R E M O V E D . - THIS SYSTEM WILL BE U N A B L E T O C H A R G E B A T T E R I E S U N T I L T H I S B A T T E R Y I S R E M O V E D . - THIS SYSTEM WILL BE U N A B L E T O C H A R G E B A T T E R I E S U N T I L T H I S B A T T E R Y I Z E D - THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. WARNING MESSAGES HAVE BEEN DISABLED. See "System Setup" on page 337). Contact Dell for assistance (see "Contacting Dell" on page 337). STRIKE T H E F 1 K E Y T O S H U T D O W N . - THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. STRIKE THE...
... T H I S B A T T E R Y I S R E M O V E D . - THIS SYSTEM WILL BE U N A B L E T O C H A R G E B A T T E R I E S U N T I L T H I S B A T T E R Y I S R E M O V E D . - THIS SYSTEM WILL BE U N A B L E T O C H A R G E B A T T E R I E S U N T I L T H I S B A T T E R Y I Z E D - THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. WARNING MESSAGES HAVE BEEN DISABLED. See "System Setup" on page 337). Contact Dell for assistance (see "Contacting Dell" on page 337). STRIKE T H E F 1 K E Y T O S H U T D O W N . - THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. STRIKE THE...
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... Windows® desktop; OR • After the computer has been powered down the error code(s) and see "Contacting Dell" on page 337. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, and ...key while powering the computer on Desktop Computers NOTE: If your computer and try again. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. • When the DELL™ logo appears, press immediately. Select Diagnostics from the...
... Windows® desktop; OR • After the computer has been powered down the error code(s) and see "Contacting Dell" on page 337. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, and ...key while powering the computer on Desktop Computers NOTE: If your computer and try again. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. • When the DELL™ logo appears, press immediately. Select Diagnostics from the...
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... and restart the computer. See "Using the Dell Diagnostics Main Menu" on page 284. 6 Continue with "Using the Dell Diagnostics Main Menu" on page 284. When the DELL logo appears, press immediately. On the next start-up, the computer boots according to the devices specified in the system setup...operating system logo appears, continue to wait until you see the Microsoft Windows desktop; NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you see a message stating that appears and press . 5 Type 1 ...
... and restart the computer. See "Using the Dell Diagnostics Main Menu" on page 284. 6 Continue with "Using the Dell Diagnostics Main Menu" on page 284. When the DELL logo appears, press immediately. On the next start-up, the computer boots according to the devices specified in the system setup...operating system logo appears, continue to wait until you see the Microsoft Windows desktop; NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you see a message stating that appears and press . 5 Type 1 ...
Dell Technology Guide
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...as white type on the screen. On each option is the setting or value for that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup You can change ... settings for the currently highlighted option. Options or values that you see the Help area on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot ...
...as white type on the screen. On each option is the setting or value for that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup You can change ... settings for the currently highlighted option. Options or values that you see the Help area on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot ...
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... change its order in your computer, including but not limited to exit the system setup program and resume the boot process. and down -arrow keys to highlight the Boot tab. 3 Press the up- Boot sequence changes take effect as soon as you want to change, and then press . 5 Press and then ... • Modular Bay HDD NOTE: Only devices that may be installed in the list. 1 Enter the system setup program. 2 Press the left- Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start -up files. You can control the...
... change its order in your computer, including but not limited to exit the system setup program and resume the boot process. and down -arrow keys to highlight the Boot tab. 3 Press the up- Boot sequence changes take effect as soon as you want to change, and then press . 5 Press and then ... • Modular Bay HDD NOTE: Only devices that may be installed in the list. 1 Enter the system setup program. 2 Press the left- Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start -up files. You can control the...
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...your computer and try again. 4 The Boot Menu appears, listing all available boot devices. 5 Use the arrow keys to select the appropriate device (for certain hardware replacements. 310 System Setup NOTE: To boot to boot and press . When the DELL logo appears, press immediately. The next time... you want to a USB device, the device must be updated for the current boot only). Changing Boot Sequence to a USB Device 1 Connect the ...
...your computer and try again. 4 The Boot Menu appears, listing all available boot devices. 5 Use the arrow keys to select the appropriate device (for certain hardware replacements. 310 System Setup NOTE: To boot to boot and press . When the DELL logo appears, press immediately. The next time... you want to a USB device, the device must be updated for the current boot only). Changing Boot Sequence to a USB Device 1 Connect the ...
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... - A CD that you can use to start your computer. A disk that you can use to start your computer. The standard unit for enabled devices to boot. bus - A temperature measurement scale where 0° is the freezing point and 100° is the boiling point of a CD. Also known as a merchandise passport. A recordable...
... - A CD that you can use to start your computer. A disk that you can use to start your computer. The standard unit for enabled devices to boot. bus - A temperature measurement scale where 0° is the freezing point and 100° is the boiling point of a CD. Also known as a merchandise passport. A recordable...
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... an image produced by a printer or displayed on a network in RAM is referred to 100,000 MHz. BIOS, that interprets and executes program instructions. pre-boot execution environment - Some common implementations of providing data redundancy. The primary temporary storage area for attaching a PS/2-compatible keyboard, mouse, or keypad. A text file included...
... an image produced by a printer or displayed on a network in RAM is referred to 100,000 MHz. BIOS, that interprets and executes program instructions. pre-boot execution environment - Some common implementations of providing data redundancy. The primary temporary storage area for attaching a PS/2-compatible keyboard, mouse, or keypad. A text file included...