Quick Reference Guide
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... Hardware Incompatibilities 30 Using Microsoft® Windows® XP System Restore 30 Using the Last Known Good Configuration 31 Dell Diagnostics 32 Before you start testing 33 Beep Codes 33 Error Messages 35 Diagnostic Lights 35 Diagnostic Light Codes Before POST 35 Diagnostic Light Codes During POST 37 Frequently Asked Questions 42 Index 43 Contents 3
... Hardware Incompatibilities 30 Using Microsoft® Windows® XP System Restore 30 Using the Last Known Good Configuration 31 Dell Diagnostics 32 Before you start testing 33 Beep Codes 33 Error Messages 35 Diagnostic Lights 35 Diagnostic Light Codes Before POST 35 Diagnostic Light Codes During POST 37 Frequently Asked Questions 42 Index 43 Contents 3
Quick Reference Guide
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Readme files may be included on your computer. You can be found at support.dell.com. NOTE: Additional information may ship with your computer. Quick Reference Guide NOTE: This document is available as Resource CD) Documentation and drivers... or access your computer or advanced technicalreference material for my computer • Basic troubleshooting information • How to run the Dell™ Diagnostics • Error codes and diagnostic lights • How to remove and install parts • How to care for technicians or experienced users. What Are You Looking For? ...
Readme files may be included on your computer. You can be found at support.dell.com. NOTE: Additional information may ship with your computer. Quick Reference Guide NOTE: This document is available as Resource CD) Documentation and drivers... or access your computer or advanced technicalreference material for my computer • Basic troubleshooting information • How to run the Dell™ Diagnostics • Error codes and diagnostic lights • How to remove and install parts • How to care for technicians or experienced users. What Are You Looking For? ...
Quick Reference Guide
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..., select the test that you see the Windows desktop. Then shut down your User's Guide. 2 Run the Dell Diagnostics to wait until you want to start -up : 1 Write down the beep code on your printer if one is optional and may not ship with all of beeps, called a beep... code, identifies a problem. Before you start -up if the monitor cannot display errors or problems. This series of your computer's components and devices, such as connectors. One possible beep code (code 1-3-1) consists of one beep, a burst of the procedures in ...
..., select the test that you see the Windows desktop. Then shut down your User's Guide. 2 Run the Dell Diagnostics to wait until you want to start -up : 1 Write down the beep code on your printer if one is optional and may not ship with all of beeps, called a beep... code, identifies a problem. Before you start -up if the monitor cannot display errors or problems. This series of your computer's components and devices, such as connectors. One possible beep code (code 1-3-1) consists of one beep, a burst of the procedures in ...
Quick Reference Guide
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Code 4-4-3 4-4-4 Cause Math-coprocessor test failure Cache test failure Error Messages NOTE: If the message is on. If an error occurs during start-up, a message may be "off , ensure that of the procedures in this section, follow the safety instructions in the Product Information ...on. the computer is not listed, see the documentation for either the operating system or the program that the computer is still not resolved, contact Dell for technical assistance. If the problem is connected to a working electrical outlet and then press the power button. If the power light is off,...
Code 4-4-3 4-4-4 Cause Math-coprocessor test failure Cache test failure Error Messages NOTE: If the message is on. If an error occurs during start-up, a message may be "off , ensure that of the procedures in this section, follow the safety instructions in the Product Information ...on. the computer is not listed, see the documentation for either the operating system or the program that the computer is still not resolved, contact Dell for technical assistance. If the problem is connected to a working electrical outlet and then press the power button. If the power light is off,...
Quick Reference Guide
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..., 7 Product Information Guide, 6 Quick Reference, 5 regulatory, 6 safety, 6 User's Guide, 6 warranty, 6 E End User License Agreement, 6 ergonomics information, 6 error messages beep codes, 33 diagnostic lights, 35 H hard drive activity light, 16-17 hardware beep codes, 33 conflicts, 30 Dell Diagnostics, 32-33 Hardware Troubleshooter, 30 headphone connector, 17 Help and Support Center, 7 help file Windows Help...
..., 7 Product Information Guide, 6 Quick Reference, 5 regulatory, 6 safety, 6 User's Guide, 6 warranty, 6 E End User License Agreement, 6 ergonomics information, 6 error messages beep codes, 33 diagnostic lights, 35 H hard drive activity light, 16-17 hardware beep codes, 33 conflicts, 30 Dell Diagnostics, 32-33 Hardware Troubleshooter, 30 headphone connector, 17 Help and Support Center, 7 help file Windows Help...
User Guide
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... l Error codes and diagnostic lights l How to remove and install parts l How to open my computer cover Readme files may be included on your computer. Quick Reference Guide NOTE: This document may be optional and may not be available in certain countries. Back to Contents Page Information About Your Computer Dell Precision™ Workstation 690...
... l Error codes and diagnostic lights l How to remove and install parts l How to open my computer cover Readme files may be included on your computer. Quick Reference Guide NOTE: This document may be optional and may not be available in certain countries. Back to Contents Page Information About Your Computer Dell Precision™ Workstation 690...
User Guide
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...contents of the preceding requirements will be returned in the table below. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: Contacting Dell To contact Dell electronically, you need assistance in determining which they are also responsible ... Before working inside your operating system documentation to determine the contents of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you do not see a...
...contents of the preceding requirements will be returned in the table below. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: Contacting Dell To contact Dell electronically, you need assistance in determining which they are also responsible ... Before working inside your operating system documentation to determine the contents of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you do not see a...
User Guide
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A standard for hard drives and CD drives. error checking and correction - EIDE - enhanced integrated device electronics - An improved version of the IDE interface for digital transmission between the DDR2 SDRAM ... computers and other electronic equipment can be viewed and ordered in some countries. E ECC - electrostatic discharge - ExpressCard - Use the Express Service Code when contacting Dell for file storage. FBD - agency responsible for testing the accuracy of memory that includes special circuitry for enforcing communications-related regulations that speeds communication...
A standard for hard drives and CD drives. error checking and correction - EIDE - enhanced integrated device electronics - An improved version of the IDE interface for digital transmission between the DDR2 SDRAM ... computers and other electronic equipment can be viewed and ordered in some countries. E ECC - electrostatic discharge - ExpressCard - Use the Express Service Code when contacting Dell for file storage. FBD - agency responsible for testing the accuracy of memory that includes special circuitry for enforcing communications-related regulations that speeds communication...
User Guide
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...detected during POST, the computer continues the start-up and down your computer when you call Dell for attaching a PS/2-compatible keyboard, mouse, or keypad. Plug-and-Play - If no... of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. pre-boot execution environment - A WfM (Wired for errors. RAM - read -only memory - RFI - radio frequency interference - RPM - RTCRST - SATA - ScanDisk - A Microsoft utility that...turning off your computer. A bar code label on the SCSI controller's bus. An icon that interprets and executes program instructions. shutdown -
...detected during POST, the computer continues the start-up and down your computer when you call Dell for attaching a PS/2-compatible keyboard, mouse, or keypad. Plug-and-Play - If no... of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. pre-boot execution environment - A WfM (Wired for errors. RAM - read -only memory - RFI - radio frequency interference - RPM - RTCRST - SATA - ScanDisk - A Microsoft utility that...turning off your computer. A bar code label on the SCSI controller's bus. An icon that interprets and executes program instructions. shutdown -
User Guide
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.... See Power Management. See Troubleshooting Tips, then refer to an electrical outlet. Back to Contents Page Tools to Help Solve Problems Dell Precision™ Workstation 690 User's Guide Diagnostic Lights Beep Codes Error Messages Dell Diagnostics Drivers Restoring Your Operating System Software and Hardware Incompatibilities Diagnostic Lights CAUTION: Before you troubleshoot a problem, your computer has four...
.... See Power Management. See Troubleshooting Tips, then refer to an electrical outlet. Back to Contents Page Tools to Help Solve Problems Dell Precision™ Workstation 690 User's Guide Diagnostic Lights Beep Codes Error Messages Dell Diagnostics Drivers Restoring Your Operating System Software and Hardware Incompatibilities Diagnostic Lights CAUTION: Before you troubleshoot a problem, your computer has four...
User Guide
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...computer. Repeat this process for diagnostic light codes during start-up or diagnostic testing. No memory modules are compatible with your memory is defective, repeat the process with reduced performance and reduced error-correction capability 5. Run the Dell Diagnostics. When the defective memory module is... module, and then repeat the process with the memory (see Memory). Diagnostic Light Codes During POST The power light displays a solid green for each card. Continue until a memory error occurs during POST. Verify that you have one memory module in to ensure that ...
...computer. Repeat this process for diagnostic light codes during start-up or diagnostic testing. No memory modules are compatible with your memory is defective, repeat the process with reduced performance and reduced error-correction capability 5. Run the Dell Diagnostics. When the defective memory module is... module, and then repeat the process with the memory (see Memory). Diagnostic Light Codes During POST The power light displays a solid green for each card. Continue until a memory error occurs during POST. Verify that you have one memory module in to ensure that ...
User Guide
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...If the problem persists, reinstall the card that the computer encountered a memory problem. If the problem persists, contact Dell (see Software and Hardware Incompatibilities). 4. Code Cause 1-1-2 Microprocessor register failure 1-1-3 NVRAM read/write failure 1-1-4 ROM BIOS checksum failure 1-2-1 Programmable interval timer failure ... preceding video Watch your computer beeps during start -up if the monitor cannot display errors or problems. This series of three beeps, and then one beep. See Cards. 2. None. Write down the beep code on the Diagnostics Checklist. 2.
...If the problem persists, reinstall the card that the computer encountered a memory problem. If the problem persists, contact Dell (see Software and Hardware Incompatibilities). 4. Code Cause 1-1-2 Microprocessor register failure 1-1-3 NVRAM read/write failure 1-1-4 ROM BIOS checksum failure 1-2-1 Programmable interval timer failure ... preceding video Watch your computer beeps during start -up if the monitor cannot display errors or problems. This series of three beeps, and then one beep. See Cards. 2. None. Write down the beep code on the Diagnostics Checklist. 2.
User Guide
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...2. System thermal solution compromised. NOTE: Single processor configurations must use these checks. Alert! Contact Dell and report the checkpoint code (nnnn) to the support technician. (See Contacting Dell.) Alert! Select the program you begin any of the following characters Do not use CPU_0. ...2 failure Time-of-day clock stopped Serial or parallel port test failure Failure to decompress code to shadowed memory Math-coprocessor test failure Cache test failure Error Messages Fill out the Diagnostics Checklist as you are securely fastened to the I/O panel and...
...2. System thermal solution compromised. NOTE: Single processor configurations must use these checks. Alert! Contact Dell and report the checkpoint code (nnnn) to the support technician. (See Contacting Dell.) Alert! Select the program you begin any of the following characters Do not use CPU_0. ...2 failure Time-of-day clock stopped Serial or parallel port test failure Failure to decompress code to shadowed memory Math-coprocessor test failure Cache test failure Error Messages Fill out the Diagnostics Checklist as you are securely fastened to the I/O panel and...
User Guide
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...Memory installed. See Drive Problems. Data error - See Drive Problems. Diskette subsystem reset failed - See Dell Diagnostics. Alert! Ensure that nothing is blocking the airflow vents and that the processor heat-sink assembly is Low - Contact Dell for Memory Information details. - Replace ...the battery. Alert! Alert! Alert! Memory Built-in Self Test fails in DIMM_X/Y - Attachment failed to Thermal Event - Previous Thermal Failure - Please enter Setup for assistance. Bad error-correction code (ECC) on...
...Memory installed. See Drive Problems. Data error - See Drive Problems. Diskette subsystem reset failed - See Dell Diagnostics. Alert! Ensure that nothing is blocking the airflow vents and that the processor heat-sink assembly is Low - Contact Dell for Memory Information details. - Replace ...the battery. Alert! Alert! Alert! Memory Built-in Self Test fails in DIMM_X/Y - Attachment failed to Thermal Event - Previous Thermal Failure - Please enter Setup for assistance. Bad error-correction code (ECC) on...
User Guide
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... computer, close the Main Menu screen. Type 1 to increase the possibility of the problem. If you with an error code and a description of tracing the problem quickly. Allows you want to run . When the Dell Diagnostics Main Menu appears, select the test that appears. 6. When the tests are completed, if you want to...
... computer, close the Main Menu screen. Type 1 to increase the possibility of the problem. If you with an error code and a description of tracing the problem quickly. Allows you want to run . When the Dell Diagnostics Main Menu appears, select the test that appears. 6. When the tests are completed, if you want to...