Diagnostics and Troubleshooting Guide (.pdf)
Page 41
... Configuration Utility chapter in your system can confirm whether or not these programs are using to access the same address in the case of the network expansion card and expanded-memory pageframe address conflict, you have to find an available IRQ line. There are installing a non-Plug and Play or legacy card, run . NOTE: Table 3-1 lists default IRQ settings. For instructions, see the abbreviation and acronym list...
... Configuration Utility chapter in your system can confirm whether or not these programs are using to access the same address in the case of the network expansion card and expanded-memory pageframe address conflict, you have to find an available IRQ line. There are installing a non-Plug and Play or legacy card, run . NOTE: Table 3-1 lists default IRQ settings. For instructions, see the abbreviation and acronym list...
Diagnostics and Troubleshooting Guide (.pdf)
Page 50
... messages are running the diagnostics from a utility partition on your hard-disk drive, the result file is created on the screen. The only reason to change them. When you select Test Limits, a new screen appears and the Key-Help area lists keys to the main Test Limits window. Key-Help Key-Help always displays a list of key controls available for the next set limits for the RAM Test Group are used for Error Messages Ordinarily, all the test groups...
... messages are running the diagnostics from a utility partition on your hard-disk drive, the result file is created on the screen. The only reason to change them. When you select Test Limits, a new screen appears and the Key-Help area lists keys to the main Test Limits window. Key-Help Key-Help always displays a list of key controls available for the next set limits for the RAM Test Group are used for Error Messages Ordinarily, all the test groups...
Diagnostics and Troubleshooting Guide (.pdf)
Page 60
... the serial port using the internal loopback mode of the serial communications chip • Serial External Transmission Test If a loopback device is installed and one of the problem. 4-18 Diagnostics and Troubleshooting Guide NOTES: With certain modems installed, the Serial/ Infrared Ports Test Group subtests may fail because the modem appears to the Dell Diagnostics as a serial or infrared port, but it is not properly installed through your computer's serial or infrared ports, enter the System Setup program...
... the serial port using the internal loopback mode of the serial communications chip • Serial External Transmission Test If a loopback device is installed and one of the problem. 4-18 Diagnostics and Troubleshooting Guide NOTES: With certain modems installed, the Serial/ Infrared Ports Test Group subtests may fail because the modem appears to the Dell Diagnostics as a serial or infrared port, but it is not properly installed through your computer's serial or infrared ports, enter the System Setup program...
Diagnostics and Troubleshooting Guide (.pdf)
Page 84
... turn it on . Yes. Go to step 9. Is the problem resolved? See Chapter 7, "Getting Help," for instructions on obtaining technical assistance. 6-16 Diagnostics and Troubleshooting Guide CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions at the front of this guide. 7. Check the DC power cable connection to step 8. 8. Are the cables firmly connected? Reseat the cable connectors, replace the computer cover, reconnect the system to AC power...
... turn it on . Yes. Go to step 9. Is the problem resolved? See Chapter 7, "Getting Help," for instructions on obtaining technical assistance. 6-16 Diagnostics and Troubleshooting Guide CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions at the front of this guide. 7. Check the DC power cable connection to step 8. 8. Are the cables firmly connected? Reseat the cable connectors, replace the computer cover, reconnect the system to AC power...
Diagnostics and Troubleshooting Guide (.pdf)
Page 91
... about installing hardware, software support utilities, and video drivers and about your session where you need to continue your system, MS-DOS, or the Windows 3.x or Windows 95 operating system. System Documentation The system documentation shipped with your questions. When you call Dell. To view the Dell Q&A, open the Dell Accessories program group or folder and double-click on the Internet via CompuServe® by typing GO DELL...
... about installing hardware, software support utilities, and video drivers and about your session where you need to continue your system, MS-DOS, or the Windows 3.x or Windows 95 operating system. System Documentation The system documentation shipped with your questions. When you call Dell. To view the Dell Q&A, open the Dell Accessories program group or folder and double-click on the Internet via CompuServe® by typing GO DELL...
Diagnostics and Troubleshooting Guide (.pdf)
Page 130
... viruses, 3-1 device drivers, 3-3 does not recognize a port, 4-19, 4-20 error messages, 3-2 errors, troubleshooting, 3-1 input errors, 3-2 installing and configuring, 3-1 memory-resident programs, 3-2 4 Diagnostics and Troubleshooting Guide software (continued) problems, 3-1 program conflicts, 3-3 spreadsheet or mathematical program running slowly, 4-14 system start-up files, 3-1 using, 3-2 Solid Colors Test, A-16 Subtest Main menu category, 4-5 support technical, 7-1 syntax errors, 4-16 system beep codes list of, 2-10 system board troubleshooting, 6-8 system configuration information about...
... viruses, 3-1 device drivers, 3-3 does not recognize a port, 4-19, 4-20 error messages, 3-2 errors, troubleshooting, 3-1 input errors, 3-2 installing and configuring, 3-1 memory-resident programs, 3-2 4 Diagnostics and Troubleshooting Guide software (continued) problems, 3-1 program conflicts, 3-3 spreadsheet or mathematical program running slowly, 4-14 system start-up files, 3-1 using, 3-2 Solid Colors Test, A-16 Subtest Main menu category, 4-5 support technical, 7-1 syntax errors, 4-16 system beep codes list of, 2-10 system board troubleshooting, 6-8 system configuration information about...
User's Guide (.pdf)
Page 30
... hard-disk drive. If you have not already done so, use the Dell DiskMaker to make a diskette copy of the set you receive, a release.txt file may be listed with your Dell system utilities diskette: • The Asset Tag utility lets you enter a system asset tag number into nonvolatile random-access memory (NVRAM). If you are already installed and operative on diskette 1 of the Dell system utilities diskette image on -screen instructions...
... hard-disk drive. If you have not already done so, use the Dell DiskMaker to make a diskette copy of the set you receive, a release.txt file may be listed with your Dell system utilities diskette: • The Asset Tag utility lets you enter a system asset tag number into nonvolatile random-access memory (NVRAM). If you are already installed and operative on diskette 1 of the Dell system utilities diskette image on -screen instructions...
User's Guide (.pdf)
Page 32
... your hard-disk drive in the next subsection. 3. From the Control Panel, double-click SCSI Adapters. 6. During the shutdown phase, the power indicator flashes and a screen message notifies the user that the system can be turned off immediately-with the Windows 95 CD or diskettes. However, the driver is disabled until you complete the steps provided in "Enabling the Windows 95 BusMastering EIDE Driver" found in diskette-image...
... your hard-disk drive in the next subsection. 3. From the Control Panel, double-click SCSI Adapters. 6. During the shutdown phase, the power indicator flashes and a screen message notifies the user that the system can be turned off immediately-with the Windows 95 CD or diskettes. However, the driver is disabled until you complete the steps provided in "Enabling the Windows 95 BusMastering EIDE Driver" found in diskette-image...
User's Guide (.pdf)
Page 61
... operating systems not installed by Dell are also included. Dell-Installed Windows 95 Service Release 2 To reinstall the NIC driver in the Network Settings Change window to make a diskette copy of the NIC drivers installed on systems running Dellinstalled Windows 95 Service Release 2, perform the following two subsections are prompted, enter information about your hard-disk drive. 2. The Select OEM Option dialog box appears. 8. The system version is Dell-installed Windows 95 Service Release 2. Click Properties to access...
... operating systems not installed by Dell are also included. Dell-Installed Windows 95 Service Release 2 To reinstall the NIC driver in the Network Settings Change window to make a diskette copy of the NIC drivers installed on systems running Dellinstalled Windows 95 Service Release 2, perform the following two subsections are prompted, enter information about your hard-disk drive. 2. The Select OEM Option dialog box appears. 8. The system version is Dell-installed Windows 95 Service Release 2. Click Properties to access...
User's Guide (.pdf)
Page 67
... the location of the audio drivers installed on your hard-disk drive. 2. The following subsections provide instructions on your hard-disk drive. 2. Insert the Windows 95 audio drivers diskette into drive A. 4. When the files have been installed, remove the diskette from drive A and restart Windows 95. From the Start menu, select Settings and then Control Panel. 5. Double-click the Multimedia icon. 6. From the Multimedia Properties window, click the Devices tab and then click Add. 7. From the Add dialog...
... the location of the audio drivers installed on your hard-disk drive. 2. The following subsections provide instructions on your hard-disk drive. 2. Insert the Windows 95 audio drivers diskette into drive A. 4. When the files have been installed, remove the diskette from drive A and restart Windows 95. From the Start menu, select Settings and then Control Panel. 5. Double-click the Multimedia icon. 6. From the Multimedia Properties window, click the Devices tab and then click Add. 7. From the Add dialog...
User's Guide (.pdf)
Page 82
... locate system board jumpers). Replace the airflow shroud over the processor(s). For example, for a 266-megahertz (MHz) Intel Pentium II processor, a jumper plug should be installed on the pins labeled "266MHZ." (See Appendix B, "Hardware Configuration Features," for the installed microprocessor's rated internal speed. As the system boots, it is lost. Enter the System Setup program, and confirm that the top line in and turn them on running Windows NT 4.0, reinstall the operating...
... locate system board jumpers). Replace the airflow shroud over the processor(s). For example, for a 266-megahertz (MHz) Intel Pentium II processor, a jumper plug should be installed on the pins labeled "266MHZ." (See Appendix B, "Hardware Configuration Features," for the installed microprocessor's rated internal speed. As the system boots, it is lost. Enter the System Setup program, and confirm that the top line in and turn them on running Windows NT 4.0, reinstall the operating...
User's Guide (.pdf)
Page 97
... power input connector on the device. If you are keyed for proper positioning-a raised area on the outside of the 50-pin connector (for a narrow SCSI device) or the 68-pin connector (for a wide SCSI device) on the riser board (see the documentation that they can be attached one end of the external SCSI cable to each SCSI device. 3. Connect the hard-disk drive access cable to the SCSI host adapter card...
... power input connector on the device. If you are keyed for proper positioning-a raised area on the outside of the 50-pin connector (for a narrow SCSI device) or the 68-pin connector (for a wide SCSI device) on the riser board (see the documentation that they can be attached one end of the external SCSI cable to each SCSI device. 3. Connect the hard-disk drive access cable to the SCSI host adapter card...
User's Guide (.pdf)
Page 98
... diagnostics and troubleshooting any problems that may need to their power sources, and turn them on installing the appropriate drivers and preparing your Diagnostics and Troubleshooting Guide for information on the back of the SCSI device. NOTE: When using the Windows NT operating system with the operating system to partition and format SCSI hard-disk drives. • If you are not part of the Dell Diagnostics. If you temporarily moved the power supply for easier access inside...
... diagnostics and troubleshooting any problems that may need to their power sources, and turn them on installing the appropriate drivers and preparing your Diagnostics and Troubleshooting Guide for information on the back of the SCSI device. NOTE: When using the Windows NT operating system with the operating system to partition and format SCSI hard-disk drives. • If you are not part of the Dell Diagnostics. If you temporarily moved the power supply for easier access inside...
User's Guide (.pdf)
Page 109
... ports support devices such as a keyboard, mouse, printer, and monitor. When the computer detects the duplicate serial port on the back panel of your computer's built-in parallel port is used , for example, in software installation procedures that has the same designation as follows: COM1, COM3: IRQ4 (shared setting) COM2, COM4: IRQ3 (shared setting) parallel port connector mouse connector video connector (may be in ports without having to reconfigure the card. Both the new...
... ports support devices such as a keyboard, mouse, printer, and monitor. When the computer detects the duplicate serial port on the back panel of your computer's built-in parallel port is used , for example, in software installation procedures that has the same designation as follows: COM1, COM3: IRQ4 (shared setting) COM2, COM4: IRQ3 (shared setting) parallel port connector mouse connector video connector (may be in ports without having to reconfigure the card. Both the new...
User's Guide (.pdf)
Page 110
... Serial Port Connectors Table B-3. Before adding a card that remaps the COM ports, check the documentation that accompanied your hardware, you may need pin number and signal information for more expansion cards with a port configured as COM1, the computer then sees logical COM1 as the address on how your operating system documentation. Serial Port Connectors If you reconfigure your software to make sure that its port designation changes to the new COM port designation. Pin...
... Serial Port Connectors Table B-3. Before adding a card that remaps the COM ports, check the documentation that accompanied your hardware, you may need pin number and signal information for more expansion cards with a port configured as COM1, the computer then sees logical COM1 as the address on how your operating system documentation. Serial Port Connectors If you reconfigure your software to make sure that its port designation changes to the new COM port designation. Pin...
User's Guide (.pdf)
Page 139
... warranty does not cover any removable media, such as specifically noted); Dell uses new and reconditioned parts made freight collect. Appendix F Warranties and Return Policy Limited Three-Year Warranty (U.S. Remove any items that are covered under this warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with product instructions, failure to other storage device(s) in accordance with electrical power, servicing not authorized by...
... warranty does not cover any removable media, such as specifically noted); Dell uses new and reconditioned parts made freight collect. Appendix F Warranties and Return Policy Limited Three-Year Warranty (U.S. Remove any items that are covered under this warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with product instructions, failure to other storage device(s) in accordance with electrical power, servicing not authorized by...
User's Guide (.pdf)
Page 144
... between the microprocessor and peripheral devices, such as the keyboard and the video adapter • Miscellaneous functions, such as a central location for accessing data or relaying messages by your computer, it clears all the various peripheral devices connected to respond, you need only type the batch filename. Or, a diskcache utility may cache ROM code in the cache, the disk-cache utility can start your computer. Instead of...
... between the microprocessor and peripheral devices, such as the keyboard and the video adapter • Miscellaneous functions, such as a central location for accessing data or relaying messages by your computer, it clears all the various peripheral devices connected to respond, you need only type the batch filename. Or, a diskcache utility may cache ROM code in the cache, the disk-cache utility can start your computer. Instead of...
User's Guide (.pdf)
Page 153
...-compliant hard-disk drive and the proper support in the computer. Battery-powered clock circuitry inside the computer that initiates your computer by its operation in -line memory module. You can usually identify a serial port on your computer's boot routine and the POST. A technology that allows a network manager to remotely monitor and manage workstations. VGA and SVGA are video standards for video adapters with faster data transmission rates than standard ports. switch On...
...-compliant hard-disk drive and the proper support in the computer. Battery-powered clock circuitry inside the computer that initiates your computer by its operation in -line memory module. You can usually identify a serial port on your computer's boot routine and the POST. A technology that allows a network manager to remotely monitor and manage workstations. VGA and SVGA are video standards for video adapters with faster data transmission rates than standard ports. switch On...
User's Guide (.pdf)
Page 155
... memory area, in which you to display at a specific resolution, you must install the appropriate video drivers and your computer in the computer. VGA feature connector On some Dell computers, a video adapter is running. On some systems with the desired number of colors that plug into the system board. VGA and SVGA are many video adapter cards that can also include their own coprocessor for the video adapter. A video adapter may need to your monitor...
... memory area, in which you to display at a specific resolution, you must install the appropriate video drivers and your computer in the computer. VGA feature connector On some Dell computers, a video adapter is running. On some systems with the desired number of colors that plug into the system board. VGA and SVGA are many video adapter cards that can also include their own coprocessor for the video adapter. A video adapter may need to your monitor...
User's Guide (.pdf)
Page 166
... serial port connectors about, B-5 location, 7-4, 8-1 pin assignments, B-6 pin numbers, B-6 serial ports configuring, 3-8, B-5 disabling and enabling, 3-8 IRQ lines, B-5, B-10 service, 1-6 Service Tag category, 3-10 setup password about , 2-2 backing up the utilities, 2-1 on diskette, 2-1 on the hard-disk drive, 2-1 removing the utilities from your hard-disk drive, 2-2 Sound category, 3-8 Speaker category, 3-9 speaker-out jack, 6-1, 7-4 speakers connecting, 6-1 specifications, A-1 8 Dell Workstation Midsize Systems User's Guide See SCSI SMART support, 1-2 sockets battery, 8-1 DIMM, 8-1 list...
... serial port connectors about, B-5 location, 7-4, 8-1 pin assignments, B-6 pin numbers, B-6 serial ports configuring, 3-8, B-5 disabling and enabling, 3-8 IRQ lines, B-5, B-10 service, 1-6 Service Tag category, 3-10 setup password about , 2-2 backing up the utilities, 2-1 on diskette, 2-1 on the hard-disk drive, 2-1 removing the utilities from your hard-disk drive, 2-2 Sound category, 3-8 Speaker category, 3-9 speaker-out jack, 6-1, 7-4 speakers connecting, 6-1 specifications, A-1 8 Dell Workstation Midsize Systems User's Guide See SCSI SMART support, 1-2 sockets battery, 8-1 DIMM, 8-1 list...