Dell Model TL2000/TL4000 Tape Library- User's Guide
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... ITDT Firmware Update, Dump Retrieval and Drive Test Tool 9-4 Chapter 10. A-1 4U Library I -1 Index X-1 vi Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide A-3 Appendix B. B-2 Appendix C. SNMP Status MIB Variables and Traps F-1 Appendix G. Library Configuration Form G-1 Appendix H. Error Codes 8-1 Chapter 9. TapeAlert Flags . . . . . B-1 TapeAlert Flags Supported by the Library . . . . A-2 Library Partitioning and Element Addressing...
... ITDT Firmware Update, Dump Retrieval and Drive Test Tool 9-4 Chapter 10. A-1 4U Library I -1 Index X-1 vi Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide A-3 Appendix B. B-2 Appendix C. SNMP Status MIB Variables and Traps F-1 Appendix G. Library Configuration Form G-1 Appendix H. Error Codes 8-1 Chapter 9. TapeAlert Flags . . . . . B-1 TapeAlert Flags Supported by the Library . . . . A-2 Library Partitioning and Element Addressing...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... of the write-protect switch 6-6 Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge . 6-10 Troubleshooting table 7-1 Power Supply LED Meanings . . . . . 7-8 Main Error Codes 8-2 Sub error codes 8-7 Warning Events 8-11 Shipping Lock/Shipping Label . . . . . 10-2 2U library SCSI Element Types and Element Addresses A-1 4U library SCSI Element Types and Element Addresses A-1 2U...
... of the write-protect switch 6-6 Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge . 6-10 Troubleshooting table 7-1 Power Supply LED Meanings . . . . . 7-8 Main Error Codes 8-2 Sub error codes 8-7 Warning Events 8-11 Shipping Lock/Shipping Label . . . . . 10-2 2U library SCSI Element Types and Element Addresses A-1 4U library SCSI Element Types and Element Addresses A-1 2U...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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...display mode changed. v Library firmware will be avoided with the actions that were caused from any source to a full slot - An error code will not allow a user to the System Driven mode. This is restricted to System Driven mode. At which cancels the User Interaction Mode...accessor action stops - Unloading a cartridge from an empty slot - v User Interaction mode - Moving a cartridge from an empty drive v Any error detected by an Operator Control Panel logout or a timeout, which time, the Operator Control Panel will include, but are not limited to User ...
...display mode changed. v Library firmware will be avoided with the actions that were caused from any source to a full slot - An error code will not allow a user to the System Driven mode. This is restricted to System Driven mode. At which cancels the User Interaction Mode...accessor action stops - Unloading a cartridge from an empty slot - v User Interaction mode - Moving a cartridge from an empty drive v Any error detected by an Operator Control Panel logout or a timeout, which time, the Operator Control Panel will include, but are not limited to User ...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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...failure occurs, the Ready/Activity LED will also display an appropriate error code to make any configuration changes until a push button is complete, the Ready/Activity LED will be constantly illuminated. The error code remains on the Operator Control Panel until the unit has completed ...is finished, the library displays the Startup screen, then the Home screen. Attempts to help identify the failure. 2-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide When initialization starts, all LEDs as soon as POST allows. When the mechanical initialization is ...
...failure occurs, the Ready/Activity LED will also display an appropriate error code to make any configuration changes until a push button is complete, the Ready/Activity LED will be constantly illuminated. The error code remains on the Operator Control Panel until the unit has completed ...is finished, the library displays the Startup screen, then the Home screen. Attempts to help identify the failure. 2-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide When initialization starts, all LEDs as soon as POST allows. When the mechanical initialization is ...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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v If the test FAILS, an error code will be required to reboot the library after library diagnostics completes to highlight . Press the Select key to Slot Test - v Slot to exit the Library ... re-inventoried. Service: Service (Drives) Chapter 5. Make note of scratch media to Chapter 7, "Troubleshooting," on some backup applications. Note: Library Verify requires a piece of the error, then refer to perform the test. To run this test scrambles the cartridge slot locations. this menu: v System Test - When prompted by the Operator Control...
v If the test FAILS, an error code will be required to reboot the library after library diagnostics completes to highlight . Press the Select key to Slot Test - v Slot to exit the Library ... re-inventoried. Service: Service (Drives) Chapter 5. Make note of scratch media to Chapter 7, "Troubleshooting," on some backup applications. Note: Library Verify requires a piece of the error, then refer to perform the test. To run this test scrambles the cartridge slot locations. this menu: v System Test - When prompted by the Operator Control...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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...error, "No Error" will vary depending on the library model and drive type (SCSI, SAS, or Fibre Channel). Drive Activity This indicates whether or not the drive is "Present" or "Not X Present". 2. X X 4U Library SCSI Fibre SAS X X X X X X X X X X X X X X X X X 5-38 Dell PowerVault TL2000 Tape Library and TL4000... will be made from this page. X X X Drive Error If the drive has generated an error code, it is displayed. If the drive does not contain a cartridge, "None" is X X X Code displayed here. Cooling Fan This displays whether the drive's cooling...
...error, "No Error" will vary depending on the library model and drive type (SCSI, SAS, or Fibre Channel). Drive Activity This indicates whether or not the drive is "Present" or "Not X Present". 2. X X 4U Library SCSI Fibre SAS X X X X X X X X X X X X X X X X X 5-38 Dell PowerVault TL2000 Tape Library and TL4000... will be made from this page. X X X Drive Error If the drive has generated an error code, it is displayed. If the drive does not contain a cartridge, "None" is X X X Code displayed here. Cooling Fan This displays whether the drive's cooling...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... Logs This page allows the drive logs to be viewed or saved to index through the log entries. v Additional Sense Code (ASC) v Additional Sense Code Qualifier (ASCQ) v Fault Symptom Code (FSC) Chapter 5. Error: Logs drive error code information. - Clears the log you are viewing v Save Service Dump - Figure 5-54. Options → Security → Custom Level →...
... Logs This page allows the drive logs to be viewed or saved to index through the log entries. v Additional Sense Code (ASC) v Additional Sense Code Qualifier (ASCQ) v Fault Symptom Code (FSC) Chapter 5. Error: Logs drive error code information. - Clears the log you are viewing v Save Service Dump - Figure 5-54. Options → Security → Custom Level →...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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...that the data written on a WORM cartridge does not become compromised, for storing data on tape. If it does not match, a media Error Code 7 will also be displayed on the drive's single-character display (SCD). Each WORM cartridge has a unique, worldwide cartridge identifier (WWCID), ... on the tape. This unique format prevents a drive that of user data already written on a WORM tape cartridge. a67b0024 Figure 6-2. An error will post on the Operator Control Panel. Using Ultrium Media 6-3 v When the drive senses a WORM cartridge, the firmware prohibits the changing...
...that the data written on a WORM cartridge does not become compromised, for storing data on tape. If it does not match, a media Error Code 7 will also be displayed on the drive's single-character display (SCD). Each WORM cartridge has a unique, worldwide cartridge identifier (WWCID), ... on the tape. This unique format prevents a drive that of user data already written on a WORM tape cartridge. a67b0024 Figure 6-2. An error will post on the Operator Control Panel. Using Ultrium Media 6-3 v When the drive senses a WORM cartridge, the firmware prohibits the changing...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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...narrow line or space width of 0.423 mm (0.017 in.) v Wide to its home slot. Note: The drive will report a media Error Code 7. The Cleaning Cartridges are not limited to): v Six or eight (the default) uppercase alphanumeric characters, where the last two characters must ...with the Ultrium Tape Drives Cartridges VOLSER Ultrium 5 Data Cartridge xxxxxxL5 6-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide The drive itself determines when a head needs to the correct code level will prompt the library to retrieve the cleaning cartridge that resides in...
...narrow line or space width of 0.423 mm (0.017 in.) v Wide to its home slot. Note: The drive will report a media Error Code 7. The Cleaning Cartridges are not limited to): v Six or eight (the default) uppercase alphanumeric characters, where the last two characters must ...with the Ultrium Tape Drives Cartridges VOLSER Ultrium 5 Data Cartridge xxxxxxL5 6-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide The drive itself determines when a head needs to the correct code level will prompt the library to retrieve the cleaning cartridge that resides in...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... the problem, run Library Verify before resuming normal library operations. Troubleshooting table Problem Unable to Dell technical support. 7-1 Power Supply - Table 7-1. Refer to Appendix A, "SCSI Element Types, SCSI Addresses, and Physical Configurations," on page 7-7 and/or the error code listing. Library Enclosure (accessor, Operator control panel display, etc.) v Other possible Replacement Parts are...
... the problem, run Library Verify before resuming normal library operations. Troubleshooting table Problem Unable to Dell technical support. 7-1 Power Supply - Table 7-1. Refer to Appendix A, "SCSI Element Types, SCSI Addresses, and Physical Configurations," on page 7-7 and/or the error code listing. Library Enclosure (accessor, Operator control panel display, etc.) v Other possible Replacement Parts are...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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...If the problem occurred while the tape drive was writing data to, or reading data from, tape 1. ERROR CODES Most library or drive errors will result in the error log. v Refer to your EKM documentation). v Retry the encryption operation after the encryption key is changed...check your EKM documentation). 4. There is being used. FRONT PANEL LEDs 7-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide v Ensure the correct media is an error code in an error code or error message on page C-6. Check the host application to your EKM documentation). 5. ...
...If the problem occurred while the tape drive was writing data to, or reading data from, tape 1. ERROR CODES Most library or drive errors will result in the error log. v Refer to your EKM documentation). v Retry the encryption operation after the encryption key is changed...check your EKM documentation). 4. There is being used. FRONT PANEL LEDs 7-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide v Ensure the correct media is an error code in an error code or error message on page C-6. Check the host application to your EKM documentation). 5. ...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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..., contact technical support. Table 7-1. Refer to turn the error LED OFF. Refer to "System Status" on page 2-6 for the error code in a clean, contamination-free environment. A drive will turn the Error LED OFF. To check the library error log, log on page 8-1, run Library verify (Operator Control... of humidity than the library. If your current settings. Reconfiguring the library by ensuring that is installed in Chapter 8, "Error Codes," on to the Web User Interface and click Service Library, then View Logs.If the Operator Control Panel displays WARNING: Unit...
..., contact technical support. Table 7-1. Refer to turn the error LED OFF. Refer to "System Status" on page 2-6 for the error code in a clean, contamination-free environment. A drive will turn the Error LED OFF. To check the library error log, log on page 8-1, run Library verify (Operator Control... of humidity than the library. If your current settings. Reconfiguring the library by ensuring that is installed in Chapter 8, "Error Codes," on to the Web User Interface and click Service Library, then View Logs.If the Operator Control Panel displays WARNING: Unit...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... both the library and drive firmware are at the physical end of the library for proper seating. 1. Export the media in gripper or slider error codes due to complete all operations. If the problem still exists, contact technical support. The library automatically unloads incompatible cartridges and the Media Attention LED ... slot Cleaning or data cartridge incompatible with a different, known good cartridge. 8. Do not degauss Ultrium cartridges. 4. Inspect the light pipe fiducials on page 5-57. 7-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
... both the library and drive firmware are at the physical end of the library for proper seating. 1. Export the media in gripper or slider error codes due to complete all operations. If the problem still exists, contact technical support. The library automatically unloads incompatible cartridges and the Media Attention LED ... slot Cleaning or data cartridge incompatible with a different, known good cartridge. 8. Do not degauss Ultrium cartridges. 4. Inspect the light pipe fiducials on page 5-57. 7-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... and positional emitter pulse count after exhausting the retry count will eventually result in a failed operation with the appropriate error code. For a 4U library, 2 to Troubleshooting table "Cartridge Movement Problems". Refer to 3 minutes. A 250w power supply with LEDs. 6 1 2 3 a77ug136 4 Figure 7-1. The original power supply for Isolating ...
... and positional emitter pulse count after exhausting the retry count will eventually result in a failed operation with the appropriate error code. For a 4U library, 2 to Troubleshooting table "Cartridge Movement Problems". Refer to 3 minutes. A 250w power supply with LEDs. 6 1 2 3 a77ug136 4 Figure 7-1. The original power supply for Isolating ...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... LED flashing (faster than once per second) - Refer to "Removing/Installing/Adding a Tape Drive Sled" on page 5-60 7-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Isolating a Library Controller Card vs. If only the Web User Interface has failed, please see "Cleaning Cartridge... power OFF, loosen the two thumb screws which includes a drive performance Read/Write test. LCC failed 3. If the error code indicates an accessor type error (slider, elevator, sled, etc.), release and remove both the Operator Control Panel and Web User interfaces are inoperable or...
... LED flashing (faster than once per second) - Refer to "Removing/Installing/Adding a Tape Drive Sled" on page 5-60 7-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Isolating a Library Controller Card vs. If only the Web User Interface has failed, please see "Cleaning Cartridge... power OFF, loosen the two thumb screws which includes a drive performance Read/Write test. LCC failed 3. If the error code indicates an accessor type error (slider, elevator, sled, etc.), release and remove both the Operator Control Panel and Web User interfaces are inoperable or...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... 1/100 second The time stamp is displayed on resolving the error. v If the error reoccurs, refer to Resolve an Error Code 1. If the error persists, contact technical support. If possible, cycle library power and retry operation. Record the error information that is set to Resolve an Error Code" before continuing with the library also includes a date stamp for...
... 1/100 second The time stamp is displayed on resolving the error. v If the error reoccurs, refer to Resolve an Error Code 1. If the error persists, contact technical support. If possible, cycle library power and retry operation. Record the error information that is set to Resolve an Error Code" before continuing with the library also includes a date stamp for...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... a Library Controller Card vs. Possible Replacement CRUs: v Primary: Library Enclosure v Secondary: Library Controller Card 8-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide If this section are also reported via email notification, if enabled. Possible Replacement 83 Accessor...Notification" on accessor controller) Refer to a new location, ensure that the shipping lock has been removed. These errors are hard errors. Error Codes Errors described in this is located on the top of sled motor parameters failed 89 Gripper blocked 8A Slider blocked ...
... a Library Controller Card vs. Possible Replacement CRUs: v Primary: Library Enclosure v Secondary: Library Controller Card 8-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide If this section are also reported via email notification, if enabled. Possible Replacement 83 Accessor...Notification" on accessor controller) Refer to a new location, ensure that the shipping lock has been removed. These errors are hard errors. Error Codes Errors described in this is located on the top of sled motor parameters failed 89 Gripper blocked 8A Slider blocked ...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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Possible Replacement the expected range CRUs: 97 Sled outside range, Refer to "Isolating a Library Controller Card vs. Error Codes 8-3 A command did not complete in the required amount of specification A1 Open I/O Station (Import/Export Element) failed...out of time. B1 NACK (not acknowledged) received from robotic controller B2 Accessor controller communication failed Chapter 8. Table 8-1. Main Error Codes (continued) Error Code Description 8E Cannot find gripper block within the expected range 8F Cannot find slider block within the expected range 90 Cannot find...
Possible Replacement the expected range CRUs: 97 Sled outside range, Refer to "Isolating a Library Controller Card vs. Error Codes 8-3 A command did not complete in the required amount of specification A1 Open I/O Station (Import/Export Element) failed...out of time. B1 NACK (not acknowledged) received from robotic controller B2 Accessor controller communication failed Chapter 8. Table 8-1. Main Error Codes (continued) Error Code Description 8E Cannot find gripper block within the expected range 8F Cannot find slider block within the expected range 90 Cannot find...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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...;C Bus Failure 1. See Table 8-3 on page 1-12). If the error recurs, contact technical support. It is recommended to a 1. Main Error Codes (continued) Error Code Description User Action B3 Accessor controller urgent stop due to save your library Parity Error on page 8-11 8-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Power on Self Test ( POST ) has...
...;C Bus Failure 1. See Table 8-3 on page 1-12). If the error recurs, contact technical support. It is recommended to a 1. Main Error Codes (continued) Error Code Description User Action B3 Accessor controller urgent stop due to save your library Parity Error on page 8-11 8-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Power on Self Test ( POST ) has...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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If error recurs, contact technical support. 1. Error Codes 8-5 Remove magazine from library. 2. Insert magazine in library. Refer to "Isolating Drive Sled Problems" on page 7-9. Example: Subcode 02: drive #2 User Action 1. Main Error Codes (continued) Error Code Description E0 Incompatible magazine detected F0 Drive Over temperature Condition The subcode indicates which drive is affected. Chapter 8. Table 8-1. Check the ambient temperature conditions, and check all fans. 2.
If error recurs, contact technical support. 1. Error Codes 8-5 Remove magazine from library. 2. Insert magazine in library. Refer to "Isolating Drive Sled Problems" on page 7-9. Example: Subcode 02: drive #2 User Action 1. Main Error Codes (continued) Error Code Description E0 Incompatible magazine detected F0 Drive Over temperature Condition The subcode indicates which drive is affected. Chapter 8. Table 8-1. Check the ambient temperature conditions, and check all fans. 2.