Getting Started Guide
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...and describes how to troubleshoot the system and install or replace system components. This document is not supported on twelve-hard-drive systems. • Citrix® XenServer™ Enterprise (Version 5.5) NOTE: Twelve-hard-drive systems support Citrix XenServer Enterprise (Version 6.0). • ...Virtual Infrastructure 3 ESXi Version 3.5 Update 4 NOTE: VMware Virtual Infrastructure 3 ESXi Version 3.5 Update 4 is available online at support.dell.com/manuals. • Any media that ships with your system that provides documentation and tools for configuring and managing your system, ...
...and describes how to troubleshoot the system and install or replace system components. This document is not supported on twelve-hard-drive systems. • Citrix® XenServer™ Enterprise (Version 5.5) NOTE: Twelve-hard-drive systems support Citrix XenServer Enterprise (Version 6.0). • ...Virtual Infrastructure 3 ESXi Version 3.5 Update 4 NOTE: VMware Virtual Infrastructure 3 ESXi Version 3.5 Update 4 is available online at support.dell.com/manuals. • Any media that ships with your system that provides documentation and tools for configuring and managing your system, ...
Hardware Owner's Manual
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... Removing an Internal Hard Drive Bay 99 Installing an Internal Hard Drive Bay 101 Removing an Internal Hard Drive From the Internal Hard-Drive Bay 101 Installing a Hard Drive Into a Hard-Drive Bay 102 Optical Drive (Optional 103 Removing an Optical Drive 103 Installing an Optical Drive 104 Cooling Fans 105 Removing a Cooling Fan 105 Replacing a Cooling Fan 109 Power...
... Removing an Internal Hard Drive Bay 99 Installing an Internal Hard Drive Bay 101 Removing an Internal Hard Drive From the Internal Hard-Drive Bay 101 Installing a Hard Drive Into a Hard-Drive Bay 102 Optical Drive (Optional 103 Removing an Optical Drive 103 Installing an Optical Drive 104 Cooling Fans 105 Removing a Cooling Fan 105 Replacing a Cooling Fan 109 Power...
Hardware Owner's Manual
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...Battery 143 Replacing the System Battery 143 RAID Battery (Optional 146 Removing the RAID Battery 146 Installing the RAID Battery 147 Control Panel Assembly-LED (Optional 147 Removing the Control Panel Assembly (Four-Hard-Drive System 147 Installing the Control Panel Assembly (Four-Hard-Drive System 149...Assembly 154 Front-Panel IO Module (Optional 154 Removing the Front-Panel IO Module (Twelve-Hard-Drive System 154 Installing the Front-Panel IO Module (Twelve-Hard-Drive System 156 SAS Backplane 156 Removing the SAS Backplane 156 Installing the SAS Backplane 160 Power Distribution...
...Battery 143 Replacing the System Battery 143 RAID Battery (Optional 146 Removing the RAID Battery 146 Installing the RAID Battery 147 Control Panel Assembly-LED (Optional 147 Removing the Control Panel Assembly (Four-Hard-Drive System 147 Installing the Control Panel Assembly (Four-Hard-Drive System 149...Assembly 154 Front-Panel IO Module (Optional 154 Removing the Front-Panel IO Module (Twelve-Hard-Drive System 154 Installing the Front-Panel IO Module (Twelve-Hard-Drive System 156 SAS Backplane 156 Removing the SAS Backplane 156 Installing the SAS Backplane 160 Power Distribution...
Hardware Owner's Manual
Page 51
... the specified SATA port. defective. SATA Port x device not found The operating system cannot Replace the optical medium, read from the hard drive, USB medium, or USB optical drive, or USB device, device. Quad rank DIMM Invalid memory detected after configuration. Message Causes ...installed in socket. See "Troubleshooting a USB Device" on page 170, "Troubleshooting an Optical Drive" on page 180, or "Troubleshooting a Hard Drive" on the disk, cables, or optical drive cables or the requested sector is no device connected Information only. About Your System 51
... the specified SATA port. defective. SATA Port x device not found The operating system cannot Replace the optical medium, read from the hard drive, USB medium, or USB optical drive, or USB device, device. Quad rank DIMM Invalid memory detected after configuration. Message Causes ...installed in socket. See "Troubleshooting a USB Device" on page 170, "Troubleshooting an Optical Drive" on page 180, or "Troubleshooting a Hard Drive" on the disk, cables, or optical drive cables or the requested sector is no device connected Information only. About Your System 51
Hardware Owner's Manual
Page 52
...connected. If memory has not been added or removed, check the SEL to determine if single-bit or multi-bit errors were detected and replace the faulty memory module. The BIOS setting has been disabled. See "Troubleshooting System Memory" on page 114. Sparing mode disabled. See "... See "System Memory" on page 177. 52 About Your System Reconfigure the memory modules for the appropriate drive(s) installed in BIOS. Message Causes Sector not found Faulty hard drive, USB Seek error device, or USB medium. For sparing mode, matched sets of Memory has been added...
...connected. If memory has not been added or removed, check the SEL to determine if single-bit or multi-bit errors were detected and replace the faulty memory module. The BIOS setting has been disabled. See "Troubleshooting System Memory" on page 114. Sparing mode disabled. See "... See "System Memory" on page 177. 52 About Your System Reconfigure the memory modules for the appropriate drive(s) installed in BIOS. Message Causes Sector not found Faulty hard drive, USB Seek error device, or USB medium. For sparing mode, matched sets of Memory has been added...
Hardware Owner's Manual
Page 58
..., SAS backplane, or SATA cables are properly connected. Replace the USB medium or device. NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary" on selected drive Faulty USB device, USB medium, optical drive assembly, hard drive, or hard drive subsystem. Message Causes Corrective Actions Write fault Write...
..., SAS backplane, or SATA cables are properly connected. Replace the USB medium or device. NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary" on selected drive Faulty USB device, USB medium, optical drive assembly, hard drive, or hard drive subsystem. Message Causes Corrective Actions Write fault Write...
Hardware Owner's Manual
Page 86
Removing and Replacing the Front Bezel 3 2 1 1 release latch 3 bezel 4 2 keylock 4 hinge tab 86 Installing System Components Figure 3-3. The LCD panel and navigation buttons are accessible through the front bezel. Removing the Front Bezel 1 Using the system key, unlock the bezel. 2 Lift the release latch next to the power button, optical drive, and hard drive(s). Front Bezel (Optional) A lock on the bezel restricts access to the key lock. 3 Rotate the left end of the bezel away from the front panel. 4 Unhook the right end of the bezel and pull the bezel away from the system.
Removing and Replacing the Front Bezel 3 2 1 1 release latch 3 bezel 4 2 keylock 4 hinge tab 86 Installing System Components Figure 3-3. The LCD panel and navigation buttons are accessible through the front bezel. Removing the Front Bezel 1 Using the system key, unlock the bezel. 2 Lift the release latch next to the power button, optical drive, and hard drive(s). Front Bezel (Optional) A lock on the bezel restricts access to the key lock. 3 Rotate the left end of the bezel away from the front panel. 4 Unhook the right end of the bezel and pull the bezel away from the system.
Hardware Owner's Manual
Page 88
Removing and Replacing the System Cover (Eight-Hard-Drive System) 2 1 1 system cover latch 2 latch release lock 88 Installing System Components Figure 3-4.
Removing and Replacing the System Cover (Eight-Hard-Drive System) 2 1 1 system cover latch 2 latch release lock 88 Installing System Components Figure 3-4.
Hardware Owner's Manual
Page 89
Figure 3-5. Installing System Components 89 Removing and Replacing the System Cover (Twelve-Hard-Drive System) 2 1 1 system cover latch 2 latch release lock Closing the System 1 Lift the latch on the system cover. 2 Place the cover onto the chassis and offset ...
Figure 3-5. Installing System Components 89 Removing and Replacing the System Cover (Twelve-Hard-Drive System) 2 1 1 system cover latch 2 latch release lock Closing the System 1 Lift the latch on the system cover. 2 Place the cover onto the chassis and offset ...
Hardware Owner's Manual
Page 96
...system from the electrical outlet and from the drive bracket (see Figure 3-11) and insert the empty bracket back into the drive bay. 5 Replace the system cover. Read and follow the safety instructions that is not authorized by Dell is not covered by the online or telephone ...service and support team. Figure 3-10. Removing and Installing a Cabled Hard Drive 2 1 3 4 1 hard drive 3 tab 2 power/data cable 4 drive bracket NOTE: If you are not replacing the hard drive, remove the drive from the peripherals. 2 Open...
...system from the electrical outlet and from the drive bracket (see Figure 3-11) and insert the empty bracket back into the drive bay. 5 Replace the system cover. Read and follow the safety instructions that is not authorized by Dell is not covered by the online or telephone ...service and support team. Figure 3-10. Removing and Installing a Cabled Hard Drive 2 1 3 4 1 hard drive 3 tab 2 power/data cable 4 drive bracket NOTE: If you are not replacing the hard drive, remove the drive from the peripherals. 2 Open...
Hardware Owner's Manual
Page 97
.... 5 Slide the hard drive into the bracket. For information on installing a SAS controller card, see "Installing an Expansion Card" on page 62. 10 Exit the System Setup program and reboot the system. See "Entering the System Setup Program" on page 124. 7 Replace the system cover. Installing ...System Components 97 See Figure 6-1. • If connecting to a SAS RAID controller card (SAS or SATA hard drives), connect the data cable to the electrical outlet and turn on the system...
.... 5 Slide the hard drive into the bracket. For information on installing a SAS controller card, see "Installing an Expansion Card" on page 62. 10 Exit the System Setup program and reboot the system. See "Entering the System Setup Program" on page 124. 7 Replace the system cover. Installing ...System Components 97 See Figure 6-1. • If connecting to a SAS RAID controller card (SAS or SATA hard drives), connect the data cable to the electrical outlet and turn on the system...
Hardware Owner's Manual
Page 103
...Dell is not covered by your product documentation, or as you remove them to prevent the cables from being pinched or crimped. 5 To remove the drive, press down the blue release tab at the back of the optical drive and gently push the drive out of the drive. See Figure 3-14. 6 If you replace... them from the system board and drive. NOTE: The twelve-hard-drive systems support only an external USB optical drive. Optical Drive (Optional) An optional slimline SATA DVD-...
...Dell is not covered by your product documentation, or as you remove them to prevent the cables from being pinched or crimped. 5 To remove the drive, press down the blue release tab at the back of the optical drive and gently push the drive out of the drive. See Figure 3-14. 6 If you replace... them from the system board and drive. NOTE: The twelve-hard-drive systems support only an external USB optical drive. Optical Drive (Optional) An optional slimline SATA DVD-...
Hardware Owner's Manual
Page 105
... Your system contains four cooling fans, single- NOTE: Systems with the product. Read and follow the safety instructions that is not authorized by Dell is not covered by noting the fan numbers on the system chassis to provide cooling for some time after the system has been powered down...particular fan, the fan number is not supported. NOTE: In the event of the drive. Damage due to easily identify and replace the proper fan by your warranty. or dual-motor depending on page 89. 10 If applicable, replace the front bezel. Allow time for the processor, PCI cards, and memory modules. ...
... Your system contains four cooling fans, single- NOTE: Systems with the product. Read and follow the safety instructions that is not authorized by Dell is not covered by noting the fan numbers on the system chassis to provide cooling for some time after the system has been powered down...particular fan, the fan number is not supported. NOTE: In the event of the drive. Damage due to easily identify and replace the proper fan by your warranty. or dual-motor depending on page 89. 10 If applicable, replace the front bezel. Allow time for the processor, PCI cards, and memory modules. ...
Hardware Owner's Manual
Page 107
Figure 3-15. Removing and Replacing a Fan (Eight-Hard-Drive System) 2 1 3 1 fans (5) 3 fan cable 2 release tab Installing System Components 107
Figure 3-15. Removing and Replacing a Fan (Eight-Hard-Drive System) 2 1 3 1 fans (5) 3 fan cable 2 release tab Installing System Components 107
Hardware Owner's Manual
Page 108
Removing and Replacing a Fan (Twelve-Hard-Drive System) 2 1 3 1 fans (5) 3 fan cable 2 release tab 108 Installing System Components Figure 3-16.
Removing and Replacing a Fan (Twelve-Hard-Drive System) 2 1 3 1 fans (5) 3 fan cable 2 release tab 108 Installing System Components Figure 3-16.
Hardware Owner's Manual
Page 109
... blank must be installed in the PS2 bay in watts) is listed on page 91. 6 Close the system. NOTE: For twelve-hard-drive systems, first replace the internal hard-drive carrier and bay. See "Installing the Cooling Shroud" on the power supply label. Power Supplies Your system supports the following power supply modules...
... blank must be installed in the PS2 bay in watts) is listed on page 91. 6 Close the system. NOTE: For twelve-hard-drive systems, first replace the internal hard-drive carrier and bay. See "Installing the Cooling Shroud" on the power supply label. Power Supplies Your system supports the following power supply modules...
Hardware Owner's Manual
Page 114
...2. See Figure 3-18. 3 Connect the power cable to the power supply. 4 Connect all the power cables to the system board, hard drive(s), and optical drive. 5 Plug the cable into two sets of the power supply, and tighten the screws to systems with the chassis. System Memory Your system ...supports DDR3 registered DIMMs (RDIMMs) or unbuffered ECC DIMMs (UDIMMs). The system contains eight memory sockets split into a power outlet. 6 Replace the ...
...2. See Figure 3-18. 3 Connect the power cable to the power supply. 4 Connect all the power cables to the system board, hard drive(s), and optical drive. 5 Plug the cable into two sets of the power supply, and tighten the screws to systems with the chassis. System Memory Your system ...supports DDR3 registered DIMMs (RDIMMs) or unbuffered ECC DIMMs (UDIMMs). The system contains eight memory sockets split into a power outlet. 6 Replace the ...
Hardware Owner's Manual
Page 149
...two Phillips screws. See "Removing the Front Bezel" on the system and attached peripherals. 5 If applicable, replace the front bezel. See "Closing the System" on page 89. 4 Reconnect the system to the power...to the control panel board. 3 Close the system. Removing the Control-Panel Module-LED (Twelve-Hard-Drive System) CAUTION: Many repairs may only be done by the online or telephone service and support team.... so can damage the cable. Read and follow the safety instructions that is not authorized by Dell is not covered by using the pull tab. See Figure 3-31. You should only perform...
...two Phillips screws. See "Removing the Front Bezel" on the system and attached peripherals. 5 If applicable, replace the front bezel. See "Closing the System" on page 89. 4 Reconnect the system to the power...to the control panel board. 3 Close the system. Removing the Control-Panel Module-LED (Twelve-Hard-Drive System) CAUTION: Many repairs may only be done by the online or telephone service and support team.... so can damage the cable. Read and follow the safety instructions that is not authorized by Dell is not covered by using the pull tab. See Figure 3-31. You should only perform...
Hardware Owner's Manual
Page 151
...LCD (Optional) NOTE: This section is applicable only to servicing that came with the three Torx screws. Damage due to the eight-hard-drive systems. NOTE: The control panel assembly consists of two separate modules-the display module and the control panel circuit board. See "Closing the...the bottom to the power source and turn on the system and attached peripherals. 6 If applicable, replace the front bezel. Read and follow the safety instructions that is not authorized by Dell is not covered by your product documentation, or as directed by a certified service technician. See "Opening...
...LCD (Optional) NOTE: This section is applicable only to servicing that came with the three Torx screws. Damage due to the eight-hard-drive systems. NOTE: The control panel assembly consists of two separate modules-the display module and the control panel circuit board. See "Closing the...the bottom to the power source and turn on the system and attached peripherals. 6 If applicable, replace the front bezel. Read and follow the safety instructions that is not authorized by Dell is not covered by your product documentation, or as directed by a certified service technician. See "Opening...
Hardware Owner's Manual
Page 154
...System Components See "Installing the Front Bezel" on the system and attached peripherals. 7 If applicable, replace the front bezel. You should only perform troubleshooting and simple repairs as directed by a certified service.... Front-Panel IO Module (Optional) Removing the Front-Panel IO Module (Twelve-Hard-Drive System) CAUTION: Many repairs may only be done by the online or telephone service ...peripherals. 3 Using a Torx screwdriver, remove the three screws that is not authorized by Dell is not covered by your product documentation, or as authorized in the system chassis and secure...
...System Components See "Installing the Front Bezel" on the system and attached peripherals. 7 If applicable, replace the front bezel. You should only perform troubleshooting and simple repairs as directed by a certified service.... Front-Panel IO Module (Optional) Removing the Front-Panel IO Module (Twelve-Hard-Drive System) CAUTION: Many repairs may only be done by the online or telephone service ...peripherals. 3 Using a Torx screwdriver, remove the three screws that is not authorized by Dell is not covered by your product documentation, or as authorized in the system chassis and secure...