USB-C Monitor Users Guide
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Contents About Your Monitor 5 Package Contents 5 Product Features 6 Identifying Parts and Controls 7 Monitor Specifications 11 Plug-and-Play 26 LCD Monitor Quality and Pixel Policy 26 Setting Up the Monitor 27 Attaching the stand 27 Using the Tilt, Swivel, and Vertical Extension 28 Connecting Your Monitor 30 Organizing Your Cables 32 Removing the Monitor Stand 33 Wall Mounting (Optional 34 Operating the Monitor 35 Turning on the Monitor 35 Using the Front Panel Controls 35 Front‑Panel Button 37 Using the On-Screen Display (OSD) Menu 38 Contents | 3
Contents About Your Monitor 5 Package Contents 5 Product Features 6 Identifying Parts and Controls 7 Monitor Specifications 11 Plug-and-Play 26 LCD Monitor Quality and Pixel Policy 26 Setting Up the Monitor 27 Attaching the stand 27 Using the Tilt, Swivel, and Vertical Extension 28 Connecting Your Monitor 30 Organizing Your Cables 32 Removing the Monitor Stand 33 Wall Mounting (Optional 34 Operating the Monitor 35 Turning on the Monitor 35 Using the Front Panel Controls 35 Front‑Panel Button 37 Using the On-Screen Display (OSD) Menu 38 Contents | 3
USB-C Monitor Users Guide
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Troubleshooting 54 Self-Test 54 Built-in Diagnostics 56 Always On USB Type-C Charging 57 Common Problems 59 Product Specific Problems 61 Universal Serial Bus (USB) Specific Problems 62 Appendix 63 Safety Instructions 63 FCC Notices (U.S. only) and Other Regulatory Information 63 Contacting Dell 63 Setting Up Your Monitor 64 Maintenance Guidelines 66 4 | Contents
Troubleshooting 54 Self-Test 54 Built-in Diagnostics 56 Always On USB Type-C Charging 57 Common Problems 59 Product Specific Problems 61 Universal Serial Bus (USB) Specific Problems 62 Appendix 63 Safety Instructions 63 FCC Notices (U.S. only) and Other Regulatory Information 63 Contacting Dell 63 Setting Up Your Monitor 64 Maintenance Guidelines 66 4 | Contents
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NOTE: Some items may not ship with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. Some features or media may not be optional and may be available in certain countries. Monitor Stand riser Stand base Power cable (varies by country) About Your Monitor | 5 About Your Monitor Package Contents Your monitor ships with your monitor.
NOTE: Some items may not ship with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. Some features or media may not be optional and may be available in certain countries. Monitor Stand riser Stand base Power cable (varies by country) About Your Monitor | 5 About Your Monitor Package Contents Your monitor ships with your monitor.
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The monitor features include: • P2219HC: 54.6 cm (21.5-inch) viewable area display (measured diagonally). 1920 x 1080 resolution with full-screen support for lower resolutions. • P2419HC: 60.5 cm (23.8-inch) viewable area display (measured diagonally). 1920 x 1080 resolution with full-screen ...reduce the amount of blue light emitted from the monitor may cause damage to C) DP cable Cable Tie • Quick Setup Guide • Safety,Environmental,and Regulatory Information Product Features The Dell P2219HC/P2419HC/P2719HC monitor has an active matrix, thinfilm transistor (TFT),...
The monitor features include: • P2219HC: 54.6 cm (21.5-inch) viewable area display (measured diagonally). 1920 x 1080 resolution with full-screen support for lower resolutions. • P2419HC: 60.5 cm (23.8-inch) viewable area display (measured diagonally). 1920 x 1080 resolution with full-screen ...reduce the amount of blue light emitted from the monitor may cause damage to C) DP cable Cable Tie • Quick Setup Guide • Safety,Environmental,and Regulatory Information Product Features The Dell P2219HC/P2419HC/P2719HC monitor has an active matrix, thinfilm transistor (TFT),...
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• Stand lock. • Energy Gauge shows the energy level being consumed by the monitor in real time. • Arsenic-free glass and Mercury-free for the panel only. • 0.3 W standby power when in the sleep mode. Identifying Parts and Controls Front view Label 1 2 Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor | 7
• Stand lock. • Energy Gauge shows the energy level being consumed by the monitor in real time. • Arsenic-free glass and Mercury-free for the panel only. • 0.3 W standby power when in the sleep mode. Identifying Parts and Controls Front view Label 1 2 Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor | 7
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...Cable-management slot Use to contact Dell for technical support. behind mount kit (100 mm x 100 mm). Barcode, serial number, and Service Tag label Refer to this label if you need to organize cables by inserting them through the slot. 8 | About Your Monitor Back View Label 1 2 3... 4 5 6 Description Use VESA mounting holes (100 Wall mount monitor using VESA-compatible wall mm x 100 mm - Security lock slot Secures monitor with security lock (sold separately). Stand release button Releases ...
...Cable-management slot Use to contact Dell for technical support. behind mount kit (100 mm x 100 mm). Barcode, serial number, and Service Tag label Refer to this label if you need to organize cables by inserting them through the slot. 8 | About Your Monitor Back View Label 1 2 3... 4 5 6 Description Use VESA mounting holes (100 Wall mount monitor using VESA-compatible wall mm x 100 mm - Security lock slot Secures monitor with security lock (sold separately). Stand release button Releases ...
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About Your Monitor | 9 NOTE: You can only use this connector after you have connected the USB Type-C cable to the computer and USB Type-C connector on the monitor. Side View Label 1 Description Use USB downstream ports (2) Connect your USB device.
About Your Monitor | 9 NOTE: You can only use this connector after you have connected the USB Type-C cable to the computer and USB Type-C connector on the monitor. Side View Label 1 Description Use USB downstream ports (2) Connect your USB device.
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...sold separately). Power delivery of Windows prior to instruction on the monitor. 10 | About Your Monitor DP connector (out) DP output for DP MST Function". Stand lock feature To lock the stand to USB 3.1. DP 1.1 monitor can only use this connector after you have connected the USB...be connected as below: support data transmission speed up to the computer and USB Type-C connector on section "Connecting the Monitor for MST (multi-stream transport) capable monitor. NOTE: Remove the rubber plug when using a M3 x 6 mm screw (screw not included). Display resolution up to...
...sold separately). Power delivery of Windows prior to instruction on the monitor. 10 | About Your Monitor DP connector (out) DP output for DP MST Function". Stand lock feature To lock the stand to USB 3.1. DP 1.1 monitor can only use this connector after you have connected the USB...be connected as below: support data transmission speed up to the computer and USB Type-C connector on section "Connecting the Monitor for MST (multi-stream transport) capable monitor. NOTE: Remove the rubber plug when using a M3 x 6 mm screw (screw not included). Display resolution up to...
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... 92 178° (typical) 178° (typical) 250 cd/m² (typical) 1000 to active area) Adjustability P2219HC P2419HC Active matrix - Monitor Specifications Model Screen type Panel Type Aspect ratio Viewable image dimensions Diagonal Active Area Horizontal Vertical Area Pixel pitch Pixel per inch ...angle Horizontal Vertical Brightness Contrast ratio Faceplate coating Backlight Response Time (Gray to Gray) Color depth Color gamut Connectivity Border width (edge of monitor to 1 (typical) Anti-Glare with 3H hardness LED Edgelight system 8 ms (NORMAL mode) 5 ms (FAST mode) 16.7 million...
... 92 178° (typical) 178° (typical) 250 cd/m² (typical) 1000 to active area) Adjustability P2219HC P2419HC Active matrix - Monitor Specifications Model Screen type Panel Type Aspect ratio Viewable image dimensions Diagonal Active Area Horizontal Vertical Area Pixel pitch Pixel per inch ...angle Horizontal Vertical Brightness Contrast ratio Faceplate coating Backlight Response Time (Gray to Gray) Color depth Color gamut Connectivity Border width (edge of monitor to 1 (typical) Anti-Glare with 3H hardness LED Edgelight system 8 ms (NORMAL mode) 5 ms (FAST mode) 16.7 million...
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Height adjustable stand Tilt Swivel Pivot Dell Display Manager (DDM) Compatibility Security Model Screen type Panel Type Aspect ratio Viewable image dimensions Diagonal Active Area Horizontal Vertical Area Pixel pitch Pixel per ...) 5 ms (FAST mode) 16.7 million colors 72% (CIE1931) NOTE: Color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards. 12 | About Your Monitor TFT LCD In-Plane Switching Technology 16:9 686 mm (27 inches) 597.88 mm (23.54 inches) 336.31 mm (13.24 inches) 201073.02...
Height adjustable stand Tilt Swivel Pivot Dell Display Manager (DDM) Compatibility Security Model Screen type Panel Type Aspect ratio Viewable image dimensions Diagonal Active Area Horizontal Vertical Area Pixel pitch Pixel per ...) 5 ms (FAST mode) 16.7 million colors 72% (CIE1931) NOTE: Color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards. 12 | About Your Monitor TFT LCD In-Plane Switching Technology 16:9 686 mm (27 inches) 597.88 mm (23.54 inches) 336.31 mm (13.24 inches) 201073.02...
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Connectivity Border width (edge of monitor to active area) Adjustability Height adjustable stand Tilt Swivel Pivot Dell Display Manager (DDM) Compatibility Security Resolution Specifications Horizontal scan range Vertical scan range Maximum preset resolution Video input capabilities (HDMI & DP playback) • 1 HDMI port ... kHz to 83 kHz (automatic) 56 Hz to 76 Hz (automatic) 1920 x 1080 at 60 Hz 480i, 480p, 576i, 576p, 720p, 1080i, 1080p About Your Monitor | 13
Connectivity Border width (edge of monitor to active area) Adjustability Height adjustable stand Tilt Swivel Pivot Dell Display Manager (DDM) Compatibility Security Resolution Specifications Horizontal scan range Vertical scan range Maximum preset resolution Video input capabilities (HDMI & DP playback) • 1 HDMI port ... kHz to 83 kHz (automatic) 56 Hz to 76 Hz (automatic) 1920 x 1080 at 60 Hz 480i, 480p, 576i, 576p, 720p, 1080i, 1080p About Your Monitor | 13
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Electrical Specifications Model Video input signals AC Input voltage/ frequency/ current Inrush current P2219HC/P2419HC • HDMI 1.4, 600 mV for each differential line, 100 ohm input impedance per differential pair • DisplayPort 1.2, 600 mV for each differential line, 100 ...60 Hz ± 3 Hz / 1.5A (typical) • 120 V: 40 A (Max.) at 0 °C (cold start) • 240 V: 80 A (Max.) at 0 °C (cold start) 14 | About Your Monitor Preset Display Modes Display Mode VESA, 640 x 480 VESA, 640 x 480 IBM, 720 x 400 VESA, 800 x 600 VESA, 800 x 600 VESA, 1024 x 768 VESA, 1024...
Electrical Specifications Model Video input signals AC Input voltage/ frequency/ current Inrush current P2219HC/P2419HC • HDMI 1.4, 600 mV for each differential line, 100 ohm input impedance per differential pair • DisplayPort 1.2, 600 mV for each differential line, 100 ...60 Hz ± 3 Hz / 1.5A (typical) • 120 V: 40 A (Max.) at 0 °C (cold start) • 240 V: 80 A (Max.) at 0 °C (cold start) 14 | About Your Monitor Preset Display Modes Display Mode VESA, 640 x 480 VESA, 640 x 480 IBM, 720 x 400 VESA, 800 x 600 VESA, 800 x 600 VESA, 1024 x 768 VESA, 1024...
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... Hz ± 3 Hz / 1.6A (typical) • 120 V: 30 A (Max.) at 0 °C (cold start) • 220 V: 60 A (Max.) at 0 °C (cold start) Physical Characteristics Model P2219HC P2419HC Signal cable type • Digital: DisplayPort, 20 pins • Digital: HDMI, 19 pins Dimensions (with stand) • Digital: USB Type-C, 24 pins Height (extended) 472....18 lb) 7.26 kg (16.01 lb) Weight with stand assembly and 4.99 kg (11,00 lb) cables 5.45 kg (12.02 lb) About Your Monitor | 15
... Hz ± 3 Hz / 1.6A (typical) • 120 V: 30 A (Max.) at 0 °C (cold start) • 220 V: 60 A (Max.) at 0 °C (cold start) Physical Characteristics Model P2219HC P2419HC Signal cable type • Digital: DisplayPort, 20 pins • Digital: HDMI, 19 pins Dimensions (with stand) • Digital: USB Type-C, 24 pins Height (extended) 472....18 lb) 7.26 kg (16.01 lb) Weight with stand assembly and 4.99 kg (11,00 lb) cables 5.45 kg (12.02 lb) About Your Monitor | 15
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... wall mount or VESA mount considerations - no cables) Weight of stand assembly Front frame gloss 1.93 kg (4.25 lb) 2-4 (only front chin) 16 | About Your Monitor
... wall mount or VESA mount considerations - no cables) Weight of stand assembly Front frame gloss 1.93 kg (4.25 lb) 2-4 (only front chin) 16 | About Your Monitor
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Environmental Characteristics Model Temperature Operating Non-operating Humidity Operating Non-operating Altitude Operating Non-operating Thermal dissipation P2219HC P2419HC 0°C to 40°C (32°F to 104°F) • Storage: -20 °C to 60 °C (-4 °F to 140 °F) • Shipping: -20 °C to ...) 5,000 m (16,404 ft) (maximum) 12,192 m (40,000 ft) (maximum) • 402.97 BTU/hour (maximum) • 52.96 BTU/hour (typical) About Your Monitor | 17
Environmental Characteristics Model Temperature Operating Non-operating Humidity Operating Non-operating Altitude Operating Non-operating Thermal dissipation P2219HC P2419HC 0°C to 40°C (32°F to 104°F) • Storage: -20 °C to 60 °C (-4 °F to 140 °F) • Shipping: -20 °C to ...) 5,000 m (16,404 ft) (maximum) 12,192 m (40,000 ft) (maximum) • 402.97 BTU/hour (maximum) • 52.96 BTU/hour (typical) About Your Monitor | 17
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... is referred to Energy Star test method. EPEAT registration varies by country. (P2419HC/P2719HC only) TCO Certified Displays yes RoHS Compliant yes BFR/PVC free Monitor yes (excluding external cables) Power Management Modes If you have VESA's DPM-compliant...kWh NOTE: Pon: Power consumption of this automatic power saving feature. Compliant standards ENERGY STAR Certified Monitor yes (P2419HC/P2719HC only) EPEAT EPEAT registered where applicable. P2419HC VESA Modes Normal operation Active-off mode Switch off Horizontal Vertical Video Sync Sync Active Active Active...
... is referred to Energy Star test method. EPEAT registration varies by country. (P2419HC/P2719HC only) TCO Certified Displays yes RoHS Compliant yes BFR/PVC free Monitor yes (excluding external cables) Power Management Modes If you have VESA's DPM-compliant...kWh NOTE: Pon: Power consumption of this automatic power saving feature. Compliant standards ENERGY STAR Certified Monitor yes (P2419HC/P2719HC only) EPEAT EPEAT registered where applicable. P2419HC VESA Modes Normal operation Active-off mode Switch off Horizontal Vertical Video Sync Sync Active Active Active...
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... Video Sync Sync Active Active Active Power Indicator White Inactive - The OSD operates only in making decisions about electrical tolerances or otherwise. About Your Monitor | 19 Changing the factory default settings or enabling other features may perform differently, depending on the software, components and peripherals you press any button...) Off Power Consumption 118.1 W (maximum)** 15.52 W (typical) Less than 0.3 W*** Less than 0.3 W Power Consumption Pon Total Energy Consumption (TEC) 15.5 W 49.7 kWh NOTE: These monitors P2419HC/P2719HC are ENERGY STAR certified.
... Video Sync Sync Active Active Active Power Indicator White Inactive - The OSD operates only in making decisions about electrical tolerances or otherwise. About Your Monitor | 19 Changing the factory default settings or enabling other features may perform differently, depending on the software, components and peripherals you press any button...) Off Power Consumption 118.1 W (maximum)** 15.52 W (typical) Less than 0.3 W*** Less than 0.3 W Power Consumption Pon Total Energy Consumption (TEC) 15.5 W 49.7 kWh NOTE: These monitors P2419HC/P2719HC are ENERGY STAR certified.
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Pin Assignments HDMI connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA) DDC/CEC Ground +5 V POWER HOT PLUG DETECT 20 | About Your Monitor
Pin Assignments HDMI connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA) DDC/CEC Ground +5 V POWER HOT PLUG DETECT 20 | About Your Monitor
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DP connector (in) Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 20-pin side of the connected signal cable ML3 (n) GND ML3 (p) ML2 (n) GND ML2 (p) ML1 (n) GND ML1 (p) ML0 (n) GND ML0 (p) GND GND AUX (p) GND AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR About Your Monitor | 21
DP connector (in) Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 20-pin side of the connected signal cable ML3 (n) GND ML3 (p) ML2 (n) GND ML2 (p) ML1 (n) GND ML1 (p) ML0 (n) GND ML0 (p) GND GND AUX (p) GND AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR About Your Monitor | 21
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DP connector (out) Pin number 20-pin side of the connected signal cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 CONFIG1 14 CONFIG2 15 AUX CH(p) 16 GND 17 AUX CH(n) 18 Hot Plug Detect 19 Return 20 DP_PWR 22 | About Your Monitor
DP connector (out) Pin number 20-pin side of the connected signal cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 CONFIG1 14 CONFIG2 15 AUX CH(p) 16 GND 17 AUX CH(n) 18 Hot Plug Detect 19 Return 20 DP_PWR 22 | About Your Monitor