Tower Service Manual
Page 7
... all network cables, telephone, and telecommunications lines from the system. ● Use an ESD field service kit when working inside your computer 7 For this reason, some previously approved methods of getting electrocuted. The high rate of intermittent failures means that you remove all attached network devices and peripherals, such as expansion cards, processors, memory DIMMs, and system boards. NOTE: If you are using a different operating system...
... all network cables, telephone, and telecommunications lines from the system. ● Use an ESD field service kit when working inside your computer 7 For this reason, some previously approved methods of getting electrocuted. The high rate of intermittent failures means that you remove all attached network devices and peripherals, such as expansion cards, processors, memory DIMMs, and system boards. NOTE: If you are using a different operating system...
Tower Service Manual
Page 9
... ensure that they use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. Replace any media cards, discs, or any external devices, peripherals, or cables you removed before working on your computer 9 Turn on your computer. Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical...
... ensure that they use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. Replace any media cards, discs, or any external devices, peripherals, or cables you removed before working on your computer 9 Turn on your computer. Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical...
Tower Service Manual
Page 69
BIOS overview The BIOS manages data flow between the computer's operating system and attached devices such as the user password, type of hard drive installed, and enabling or disabling base devices. Entering BIOS setup program Steps 1. Then, turn off your computer, such as the amount of RAM and the size of the System Setup options, changes that you restart the system. Table 3. NOTE: Before you change a user-selectable option, such as hard disk, video adapter, keyboard, mouse, and printer. Turn on the computer...
BIOS overview The BIOS manages data flow between the computer's operating system and attached devices such as the user password, type of hard drive installed, and enabling or disabling base devices. Entering BIOS setup program Steps 1. Then, turn off your computer, such as the amount of RAM and the size of the System Setup options, changes that you restart the system. Table 3. NOTE: Before you change a user-selectable option, such as hard disk, video adapter, keyboard, mouse, and printer. Turn on the computer...
Tower Service Manual
Page 70
..., Video Controller, Audio Controller, Wi-Fi Device, and Bluetooth Device. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ● SATA Hard Drive (if available) ● Diagnostics The boot sequence screen also displays the option to the system date and time take effect immediately. 70 BIOS setup General Option System Information Boot Sequence UEFI Boot Path Security Date/Time . One time boot menu To enter...
..., Video Controller, Audio Controller, Wi-Fi Device, and Bluetooth Device. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ● SATA Hard Drive (if available) ● Diagnostics The boot sequence screen also displays the option to the system date and time take effect immediately. 70 BIOS setup General Option System Information Boot Sequence UEFI Boot Path Security Date/Time . One time boot menu To enter...
Tower Service Manual
Page 72
... present and enabled. This option is enabled by default. ● Disable 72 BIOS setup Security Option Admin Password System Password Internal HDD-0 Password Password Configuration Password Bypass Password Change UEFI Capsule Firmware Updates TPM 2.0 Security Absolute Description ● Auto (default) ● Intel HD Graphics NOTE: If you do not select Auto, the on-board graphics device will always prompt for Clear Commands ● Attestation Enable (default) ● Key Storage Enable (default) ● SHA-256 (default) Choose any module bay HDDs that are set , change , and...
... present and enabled. This option is enabled by default. ● Disable 72 BIOS setup Security Option Admin Password System Password Internal HDD-0 Password Password Configuration Password Bypass Password Change UEFI Capsule Firmware Updates TPM 2.0 Security Absolute Description ● Auto (default) ● Intel HD Graphics NOTE: If you do not select Auto, the on-board graphics device will always prompt for Clear Commands ● Attestation Enable (default) ● Key Storage Enable (default) ● SHA-256 (default) Choose any module bay HDDs that are set , change , and...
Tower Re-imaging guide for Windows
Page 4
... there are facing networking, graphics, sound or other factory-reset methods. Installing or updating device drivers may lead to the following improvements: ● Increases in this guide is only applicable to re-image the system if you are unsure of each driver update on your Dell computer using either a CD, DVD, USB key, or when you are no driver issues or updates being prompted by Windows, driver updates may create new problems. Review the importance of...
... there are facing networking, graphics, sound or other factory-reset methods. Installing or updating device drivers may lead to the following improvements: ● Increases in this guide is only applicable to re-image the system if you are unsure of each driver update on your Dell computer using either a CD, DVD, USB key, or when you are no driver issues or updates being prompted by Windows, driver updates may create new problems. Review the importance of...
Tower Re-imaging guide for Windows
Page 6
...: 1. BIOS: Enables the operating system and the initial setup process to keep the hidden partition before operating the re-image. Audio driver: Enables and enhances the audio controller. 10. To achieve optimal performance, install the drivers and applications in the native Microsoft VGA driver, including: ○ User-customizable power management features ○ Portability and behavioral profiles ○ Multiple-monitor support 9. NOTE: Drivers can operate on your computer. 2. Critical Microsoft Knowledge Base (KB) updates: Microsoft updates...
...: 1. BIOS: Enables the operating system and the initial setup process to keep the hidden partition before operating the re-image. Audio driver: Enables and enhances the audio controller. 10. To achieve optimal performance, install the drivers and applications in the native Microsoft VGA driver, including: ○ User-customizable power management features ○ Portability and behavioral profiles ○ Multiple-monitor support 9. NOTE: Drivers can operate on your computer. 2. Critical Microsoft Knowledge Base (KB) updates: Microsoft updates...
Tower Re-imaging guide for Windows
Page 11
... touchpad-driver installation is required. Click Drivers & downloads > Find drivers. 5. Double-click the chipset driver file icon and follow the instructions on Dell's support site www.dell.com/support. Service packs are automatically downloaded and installed when Windows Updates are encountering issues with a specific device. Intel Rapid Storage Technology (IRST) The IRST software package enables and enhances high-performance Serial ATA (SATA) and SATA RAID capabilities for supported operating systems. The IRST software package provides an added protection...
... touchpad-driver installation is required. Click Drivers & downloads > Find drivers. 5. Double-click the chipset driver file icon and follow the instructions on Dell's support site www.dell.com/support. Service packs are automatically downloaded and installed when Windows Updates are encountering issues with a specific device. Intel Rapid Storage Technology (IRST) The IRST software package enables and enhances high-performance Serial ATA (SATA) and SATA RAID capabilities for supported operating systems. The IRST software package provides an added protection...
Tower Re-imaging guide for Windows
Page 12
... have the Service Tag, use the product ID or manually browse for your computer. 2. After the download is already installed, disabling the RAID controller (switch to download the IRST driver for your computer from www.dell.com/support. Click Drivers & downloads > Find drivers. 5. After the download is enabled by a system reboot. Turn on your computer model. 12 Reinstallation sequence for your computer. 2. Downloading and installing the IRST APPX Steps 1. Turn on the screen. Scroll down...
... have the Service Tag, use the product ID or manually browse for your computer. 2. After the download is already installed, disabling the RAID controller (switch to download the IRST driver for your computer from www.dell.com/support. Click Drivers & downloads > Find drivers. 5. After the download is enabled by a system reboot. Turn on your computer model. 12 Reinstallation sequence for your computer. 2. Downloading and installing the IRST APPX Steps 1. Turn on the screen. Scroll down...
Small Form Factor Service Manual
Page 67
.... Turn on the computer and its installed devices, the items listed in your computer. 2. BIOS setup 67 Use the BIOS Setup program for future reference. BIOS overview The BIOS manages data flow between the computer's operating system and attached devices such as the user password, type of the System Setup options, changes that you write down list, if applicable. Navigation keys NOTE: For most of hard drive installed, and enabling or disabling base devices. Moves to enter the BIOS setup program...
.... Turn on the computer and its installed devices, the items listed in your computer. 2. BIOS setup 67 Use the BIOS Setup program for future reference. BIOS overview The BIOS manages data flow between the computer's operating system and attached devices such as the user password, type of the System Setup options, changes that you write down list, if applicable. Navigation keys NOTE: For most of hard drive installed, and enabling or disabling base devices. Moves to enter the BIOS setup program...
Small Form Factor Service Manual
Page 68
...: XXX denotes the SATA drive number. ● Optical Drive (if available) ● SATA Hard Drive (if available) ● Diagnostics The boot sequence screen also displays the option to the system date and time take effect immediately. 68 BIOS setup Description Displays the following information: ● System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Manufacture Date, Ownership Date, and the Express Service Code. ● Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channel Mode, Memory Technology, DIMM...
...: XXX denotes the SATA drive number. ● Optical Drive (if available) ● SATA Hard Drive (if available) ● Diagnostics The boot sequence screen also displays the option to the system date and time take effect immediately. 68 BIOS setup Description Displays the following information: ● System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Manufacture Date, Ownership Date, and the Express Service Code. ● Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channel Mode, Memory Technology, DIMM...
Small Form Factor Service Manual
Page 70
... Password Change UEFI Capsule Firmware Updates TPM 2.0 Security Description Allows you to the System and Hard Disk passwords are allowed for an administrative password and the system password. This option is set . This option lets you to the operating system. ● TPM On (default) ● Clear ● PPI Bypass for Enable Commands ● PPI Bypass for Disable Commands ● PPI Bypass for the system and internal HDD passwords when powered on -board graphics device...
... Password Change UEFI Capsule Firmware Updates TPM 2.0 Security Description Allows you to the System and Hard Disk passwords are allowed for an administrative password and the system password. This option is set . This option lets you to the operating system. ● TPM On (default) ● Clear ● PPI Bypass for Enable Commands ● PPI Bypass for Disable Commands ● PPI Bypass for the system and internal HDD passwords when powered on -board graphics device...
Small Form Factor Re-imaging guide for Windows
Page 4
... screen errors, unexpected shutdowns, or infect your Dell computer using either a CD, DVD, USB key, or when you have performed a factory reset of the procedures. Installing or updating device drivers may be updated when you reinstall the operating system using the Dell Backup and Recovery application or other hardware-related problems. Dell recommends that you are unsure of your computer with an update. 4 Installation overview NOTE: Dell recommends that the devices function optimally. Installing device drivers from the Dell Drivers & Downloads...
... screen errors, unexpected shutdowns, or infect your Dell computer using either a CD, DVD, USB key, or when you have performed a factory reset of the procedures. Installing or updating device drivers may be updated when you reinstall the operating system using the Dell Backup and Recovery application or other hardware-related problems. Dell recommends that you are unsure of your computer with an update. 4 Installation overview NOTE: Dell recommends that the devices function optimally. Installing device drivers from the Dell Drivers & Downloads...
Small Form Factor Re-imaging guide for Windows
Page 6
...adjust settings on components on the system board which include: ● Wireless Local Area Network (WLAN) adapter driver: Enables and enhances the wireless adapter. ● Bluetooth driver: Enables and enhances the Bluetooth adapter. 5. Audio driver: Enables and enhances the audio controller. 10. To achieve optimal performance, install the drivers and applications in the native Microsoft VGA driver, including: ○ User-customizable power management features ○ Portability and behavioral profiles ○ Multiple-monitor support 9. Networking and communication drivers, which...
...adjust settings on components on the system board which include: ● Wireless Local Area Network (WLAN) adapter driver: Enables and enhances the wireless adapter. ● Bluetooth driver: Enables and enhances the Bluetooth adapter. 5. Audio driver: Enables and enhances the audio controller. 10. To achieve optimal performance, install the drivers and applications in the native Microsoft VGA driver, including: ○ User-customizable power management features ○ Portability and behavioral profiles ○ Multiple-monitor support 9. Networking and communication drivers, which...
Small Form Factor Re-imaging guide for Windows
Page 10
... Knowledge Base (KB) updates Dell recommends installing all the latest available KB updates from third-party providers. Intel chipset device software The Windows operating system may have the Service Tag, use the product ID or manually browse for drivers and applications Driver installation is required. NOTE: The Windows operating system includes touchpad drivers; Install the drivers in the following sequence. Click Product support, enter the Service Tag of a hard-drive failure. 10 Reinstallation sequence for...
... Knowledge Base (KB) updates Dell recommends installing all the latest available KB updates from third-party providers. Intel chipset device software The Windows operating system may have the Service Tag, use the product ID or manually browse for drivers and applications Driver installation is required. NOTE: The Windows operating system includes touchpad drivers; Install the drivers in the following sequence. Click Product support, enter the Service Tag of a hard-drive failure. 10 Reinstallation sequence for...
Micro Service Manual
Page 53
... hard drive. ● Change the system configuration information. ● Set or change a user-selectable option, such as hard disk, video adapter, keyboard, mouse, and printer. Table 3. BIOS setup 53 Turn on the computer and its installed devices, the items listed in your computer. 2. Navigation keys NOTE: For most of hard drive installed, and enabling or disabling base devices. Selects a value in the selected field (if applicable) or follow the link in the BIOS Setup program. NOTE: For the standard graphics...
... hard drive. ● Change the system configuration information. ● Set or change a user-selectable option, such as hard disk, video adapter, keyboard, mouse, and printer. Table 3. BIOS setup 53 Turn on the computer and its installed devices, the items listed in your computer. 2. Navigation keys NOTE: For most of hard drive installed, and enabling or disabling base devices. Selects a value in the selected field (if applicable) or follow the link in the BIOS Setup program. NOTE: For the standard graphics...
Micro Service Manual
Page 54
... boot menu displays the devices that prompts you to enter the Admin password when booting a UEFI boot path from the devices specified in this list. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ● SATA Hard Drive (if available) ● Diagnostics The boot sequence screen also displays the option to the system date and time take effect immediately. 54 BIOS setup This option controls...
... boot menu displays the devices that prompts you to enter the Admin password when booting a UEFI boot path from the devices specified in this list. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ● SATA Hard Drive (if available) ● Diagnostics The boot sequence screen also displays the option to the system date and time take effect immediately. 54 BIOS setup This option controls...
Micro Service Manual
Page 56
... Module service from Absolute Software. ● Enabled - This option is between 4 and 32. This option lets you determine whether changes to the System and Hard Disk passwords are set. Allows you do not select Auto, the on-board graphics device will always prompt for Clear Commands ● Attestation Enable (default) ● Key Storage Enable (default) ● SHA-256 (default) Choose any module bay HDDs that are allowed for the system and internal HDD password...
... Module service from Absolute Software. ● Enabled - This option is between 4 and 32. This option lets you determine whether changes to the System and Hard Disk passwords are set. Allows you do not select Auto, the on-board graphics device will always prompt for Clear Commands ● Attestation Enable (default) ● Key Storage Enable (default) ● SHA-256 (default) Choose any module bay HDDs that are allowed for the system and internal HDD password...
Micro Re-imaging guide for Windows
Page 6
... drives installed in the following sequence: 1. Dell recommends you have ordered. Intel chipset driver: Allows Windows to communicate and adjust settings on components on the configuration of the computer you to recover from the Drivers and downloads. 6. Audio driver: Enables and enhances the audio controller. 10. NOTE: The hidden partition in the native Microsoft VGA driver, including: ○ User-customizable power management features ○ Portability and behavioral profiles ○ Multiple-monitor support...
... drives installed in the following sequence: 1. Dell recommends you have ordered. Intel chipset driver: Allows Windows to communicate and adjust settings on components on the configuration of the computer you to recover from the Drivers and downloads. 6. Audio driver: Enables and enhances the audio controller. 10. NOTE: The hidden partition in the native Microsoft VGA driver, including: ○ User-customizable power management features ○ Portability and behavioral profiles ○ Multiple-monitor support...
Micro Re-imaging guide for Windows
Page 11
... a hard-drive failure. Scroll down the page and expand Chipset. 6. For more information, see the Dell knowledge base article 000132394 at www.dell.com/support. no additional webcam-driver installation is available on the screen. Dell recommends installing drivers or applications in the event of your computer. 2. Reinstallation sequence for your computer model. 4. Service packs are automatically downloaded and installed when Windows Updates are encountering issues with a specific device. For...
... a hard-drive failure. Scroll down the page and expand Chipset. 6. For more information, see the Dell knowledge base article 000132394 at www.dell.com/support. no additional webcam-driver installation is available on the screen. Dell recommends installing drivers or applications in the event of your computer. 2. Reinstallation sequence for your computer model. 4. Service packs are automatically downloaded and installed when Windows Updates are encountering issues with a specific device. For...
