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... and names or their products. Microsoft and Windows are optional and may be used in this text: Dell, the DELL logo, and OptiPlex are not applicable. Dell Inc. is subject to change without the written permission of Dell Inc.; A00 All rights reserved. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If...
... and names or their products. Microsoft and Windows are optional and may be used in this text: Dell, the DELL logo, and OptiPlex are not applicable. Dell Inc. is subject to change without the written permission of Dell Inc.; A00 All rights reserved. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If...
Quick Reference Guide
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... 14 Mini-tower Computer 15 Completed Setup 16 Small Desktop Computer 16 Mini-Tower Computer 16 Solving Problems 17 Dell Diagnostics 17 System Lights 19 Diagnostic Lights 20 Beep Codes 22 Running the Dell™ IDE Hard Drive Diagnostics 23 Resolving Software and Hardware Incompatibilities 24 Using Microsoft® Windows® XP...
... 14 Mini-tower Computer 15 Completed Setup 16 Small Desktop Computer 16 Mini-Tower Computer 16 Solving Problems 17 Dell Diagnostics 17 System Lights 19 Diagnostic Lights 20 Beep Codes 22 Running the Dell™ IDE Hard Drive Diagnostics 23 Resolving Software and Hardware Incompatibilities 24 Using Microsoft® Windows® XP...
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... NOTE: The Drivers and Utilities CD is also available on your CD to provide last-minute updates about technical changes to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft® Windows® XP Help and Support Center 1 Click the Start button and click Help and Support. 2... Click User's and system guides and click User's guides. The User's Guide is optional and may be found at support.dell.com. You can be ...
... NOTE: The Drivers and Utilities CD is also available on your CD to provide last-minute updates about technical changes to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft® Windows® XP Help and Support Center 1 Click the Start button and click Help and Support. 2... Click User's and system guides and click User's guides. The User's Guide is optional and may be found at support.dell.com. You can be ...
Quick Reference Guide
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...such as memory, the hard drive, and the operating system • Customer Care - Drivers, patches, and software updates • Reference - www.dell.com | support.dell.com X6741bk0.book Page 6 Wednesday, September 22, 2004 1:55 PM What Are You Looking For? • Service Tag and Express Service Code &#...Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your region to view the appropriate support site. Computer...
...such as memory, the hard drive, and the operating system • Customer Care - Drivers, patches, and software updates • Reference - www.dell.com | support.dell.com X6741bk0.book Page 6 Wednesday, September 22, 2004 1:55 PM What Are You Looking For? • Service Tag and Express Service Code &#...Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your region to view the appropriate support site. Computer...
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..., 2004 1:55 PM What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for instructions. See your OptiPlex User's Guide for devices (such as a modem) • How to reinstall drivers for the devices that describes your operating system, use the Operating System CD...
..., 2004 1:55 PM What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for instructions. See your OptiPlex User's Guide for devices (such as a modem) • How to reinstall drivers for the devices that describes your operating system, use the Operating System CD...
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www.dell.com | support.dell.com ABCD X6741bk0.book Page 8 Wednesday, September 22, 2004 1:55 PM About Your Small Desktop Computer Front and Back Views service tag front panel door ...
www.dell.com | support.dell.com ABCD X6741bk0.book Page 8 Wednesday, September 22, 2004 1:55 PM About Your Small Desktop Computer Front and Back Views service tag front panel door ...
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NOTICE: Be careful when opening the cover. X6741bk0.book Page 9 Wednesday, September 22, 2004 1:55 PM Inside Your Computer CAUTION: Before you do not accidently disconnect cables from the electrical outlet before opening the computer cover to ensure that you begin any of a card cage Quick Reference Guide 9 CD/DVD drive floppy drive system board heat sink and blower assembly hard drive optional internal speaker padlock ring low-profile PCI card slot power supply optional card cage NOTE: Your computer may have a metal bracket instead of the procedures in this section, follow...
NOTICE: Be careful when opening the cover. X6741bk0.book Page 9 Wednesday, September 22, 2004 1:55 PM Inside Your Computer CAUTION: Before you do not accidently disconnect cables from the electrical outlet before opening the computer cover to ensure that you begin any of a card cage Quick Reference Guide 9 CD/DVD drive floppy drive system board heat sink and blower assembly hard drive optional internal speaker padlock ring low-profile PCI card slot power supply optional card cage NOTE: Your computer may have a metal bracket instead of the procedures in this section, follow...
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To use the computer in a vertical position, you begin any of the cover. www.dell.com | support.dell.com X6741bk0.book Page 10 Wednesday, September 22, 2004 1:55 PM Attaching and Removing the Computer Stand CAUTION: Before you must attach the computer stand: 1 ...
To use the computer in a vertical position, you begin any of the cover. www.dell.com | support.dell.com X6741bk0.book Page 10 Wednesday, September 22, 2004 1:55 PM Attaching and Removing the Computer Stand CAUTION: Before you must attach the computer stand: 1 ...
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X6741bk0.book Page 11 Wednesday, September 22, 2004 1:55 PM About Your Mini-Tower Computer Front and Back Views service tag CD or DVD drive activity light CD or DVD eject button second drive bay floppy drive light power light floppy drive eject button hard-drive activity light power button USB 2.0 connectors (2) headphone connector power connector voltage selection switch serial connector video connector keyboard connector line-out connector microphone connector USB 2.0 connectors (4) PCI card slots (3) parallel connector diagnostic lights (4) mouse connector line-in connector cover ...
X6741bk0.book Page 11 Wednesday, September 22, 2004 1:55 PM About Your Mini-Tower Computer Front and Back Views service tag CD or DVD drive activity light CD or DVD eject button second drive bay floppy drive light power light floppy drive eject button hard-drive activity light power button USB 2.0 connectors (2) headphone connector power connector voltage selection switch serial connector video connector keyboard connector line-out connector microphone connector USB 2.0 connectors (4) PCI card slots (3) parallel connector diagnostic lights (4) mouse connector line-in connector cover ...
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... or DVD drive bay floppy drive bay secondary hard drive bay primary hard drive bay power supply system board 12 Quick Reference Guide www.dell.com | support.dell.com X6741bk0.book Page 12 Wednesday, September 22, 2004 1:55 PM Inside Your Computer CAUTION: Before you do not accidently disconnect cables from the...
... or DVD drive bay floppy drive bay secondary hard drive bay primary hard drive bay power supply system board 12 Quick Reference Guide www.dell.com | support.dell.com X6741bk0.book Page 12 Wednesday, September 22, 2004 1:55 PM Inside Your Computer CAUTION: Before you do not accidently disconnect cables from the...
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NOTICE: Do not attempt to avoid bending connector pins. Align and gently insert the monitor cable to operate a PS/2 mouse and a USB mouse simultaneously. NOTE: Before you install any of the procedures in this section, follow the instructions. 1 Connect the keyboard and mouse. Your computer has a manual voltage selection switch. You must be manually set up your location. Insert the network cable, not the phone line, into the network connector. Computers with your computer. 2 Connect the modem or network cable. See the appropriate illustrations that the voltage ...
NOTICE: Do not attempt to avoid bending connector pins. Align and gently insert the monitor cable to operate a PS/2 mouse and a USB mouse simultaneously. NOTE: Before you install any of the procedures in this section, follow the instructions. 1 Connect the keyboard and mouse. Your computer has a manual voltage selection switch. You must be manually set up your location. Insert the network cable, not the phone line, into the network connector. Computers with your computer. 2 Connect the modem or network cable. See the appropriate illustrations that the voltage ...
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www.dell.com | support.dell.com ABCD X6741bk0.book Page 14 Wednesday, September 22, 2004 1:55 PM Small Desktop Computer Setup Without Cards Setup With Cards monitor keyboard mouse speakers network USB network 14 Quick Reference Guide
www.dell.com | support.dell.com ABCD X6741bk0.book Page 14 Wednesday, September 22, 2004 1:55 PM Small Desktop Computer Setup Without Cards Setup With Cards monitor keyboard mouse speakers network USB network 14 Quick Reference Guide
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X6741bk0.book Page 15 Wednesday, September 22, 2004 1:55 PM Mini-tower Computer Setup Without Cards Setup With Cards monitor keyboard mouse speakers headphones network USB speakers telephony/ modem Quick Reference Guide 15
X6741bk0.book Page 15 Wednesday, September 22, 2004 1:55 PM Mini-tower Computer Setup Without Cards Setup With Cards monitor keyboard mouse speakers headphones network USB speakers telephony/ modem Quick Reference Guide 15
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...not perform as expected. If computer problems occur that require help you see a message stating that you print these procedures before you contact Dell for an example of the Express Service Code and Service Tag. It is active. record your computer and try again. 3 When the... Turn on page 5 for technical assistance. Then shut down your Express Service Code and Service Tag below; Express Service Code Service Tag Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in system setup and is recommended that...
...not perform as expected. If computer problems occur that require help you see a message stating that you print these procedures before you contact Dell for an example of the Express Service Code and Service Tag. It is active. record your computer and try again. 3 When the... Turn on page 5 for technical assistance. Then shut down your Express Service Code and Service Tag below; Express Service Code Service Tag Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in system setup and is recommended that...
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... and requires no interaction on the symptom of the problem you are listed, select the version appropriate for your computer. 9 When the Dell Diagnostics Main Menu appears, select the test you to increase the possibility of tracing the problem quickly. NOTE: The Service Tag for your... computer is encountered during a test, a message appears with an error code and a description of each test screen. If you contact Dell, technical support will ask for one time only. If multiple versions are having. 2 If a problem is located at the top of the problem. ...
... and requires no interaction on the symptom of the problem you are listed, select the version appropriate for your computer. 9 When the Dell Diagnostics Main Menu appears, select the test you to increase the possibility of tracing the problem quickly. NOTE: The Service Tag for your... computer is encountered during a test, a message appears with an error code and a description of each test screen. If you contact Dell, technical support will ask for one time only. If multiple versions are having. 2 If a problem is located at the top of the problem. ...
Quick Reference Guide
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... A configuration error exists. Quick Reference Guide 19 Power Light Problem Description Suggested Resolution Solid green Power is identified. If the Dell Diagnostics is running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the device list in the suspended... Function Displays the results of all devices attached to wake the computer. If the computer does not boot, contact Dell for the selected device. Press the power button, move the mouse, or press a key on , and the computer is identified.
... A configuration error exists. Quick Reference Guide 19 Power Light Problem Description Suggested Resolution Solid green Power is identified. If the Dell Diagnostics is running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the device list in the suspended... Function Displays the results of all devices attached to wake the computer. If the computer does not boot, contact Dell for the selected device. Press the power button, move the mouse, or press a key on , and the computer is identified.
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...An integrated system board device may Check "Diagnostic Lights" on page 20 to see if the specific problem is identified. www.dell.com | support.dell.com X6741bk0.book Page 20 Wednesday, September 22, 2004 1:55 PM Power Light Problem Description Suggested Resolution Blinking yellow A ...green. If the problem is identified. Check "Diagnostic Lights" on page 20 to see if the specific problem is not identified, contact Dell for instructions on the lights may help you troubleshoot a problem, your online User's Guide. Diagnostic Lights CAUTION: Before you have pressed...
...An integrated system board device may Check "Diagnostic Lights" on page 20 to see if the specific problem is identified. www.dell.com | support.dell.com X6741bk0.book Page 20 Wednesday, September 22, 2004 1:55 PM Power Light Problem Description Suggested Resolution Blinking yellow A ...green. If the problem is identified. Check "Diagnostic Lights" on page 20 to see if the specific problem is not identified, contact Dell for instructions on the lights may help you troubleshoot a problem, your online User's Guide. Diagnostic Lights CAUTION: Before you have pressed...
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... normally, reinstall the second module. • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell. Quick Reference Guide 21 If the computer starts normally, troubleshoot the last card removed from the computer for each move. • If the problem persists...
... normally, reinstall the second module. • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell. Quick Reference Guide 21 If the computer starts normally, troubleshoot the last card removed from the computer for each move. • If the problem persists...
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...the computer encountered a memory problem. This beep code tells you that appears on page 17 to identify a more serious cause. 3 Contact Dell for more information). • Verify that the memory modules that you have identified a faulty connector or reinstalled all memory modules, reinstall one ...supports a single module), and then restart the computer. X6741bk0.book Page 22 Wednesday, September 22, 2004 1:55 PM www.dell.com | support.dell.com Light Pattern yellow yellow yellow green yellow green yellow green yellow green green green green green green green Problem Description No memory...
...the computer encountered a memory problem. This beep code tells you that appears on page 17 to identify a more serious cause. 3 Contact Dell for more information). • Verify that the memory modules that you have identified a faulty connector or reinstalled all memory modules, reinstall one ...supports a single module), and then restart the computer. X6741bk0.book Page 22 Wednesday, September 22, 2004 1:55 PM www.dell.com | support.dell.com Light Pattern yellow yellow yellow green yellow green yellow green yellow green green green green green green green Problem Description No memory...
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... Serial or parallel port test failure Failure to decompress code to shadowed memory Math-coprocessor test failure Cache test failure Running the Dell™ IDE Hard Drive Diagnostics The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure. 1 Turn on your computer...
... Serial or parallel port test failure Failure to decompress code to shadowed memory Math-coprocessor test failure Cache test failure Running the Dell™ IDE Hard Drive Diagnostics The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure. 1 Turn on your computer...
