Replacing the System Board
Page 1
...1 Remove the bottom access panel (see "Programming the Service Tag" on page 3. Setting the AMT Manageability Mode NOTE: For Dell™ Latitude™ E5400 and E5500 computers, and for property damage, personal injury, or death. For additional safety best practices, see the ...Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Replacing the System Board About Warnings WARNING: A WARNING indicates a potential for Dell Precision™ M6400 Mobile Workstations, skip this section, read the safety information that shipped with your Service Manual). 2 Take note of the...
...1 Remove the bottom access panel (see "Programming the Service Tag" on page 3. Setting the AMT Manageability Mode NOTE: For Dell™ Latitude™ E5400 and E5500 computers, and for property damage, personal injury, or death. For additional safety best practices, see the ...Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Replacing the System Board About Warnings WARNING: A WARNING indicates a potential for Dell Precision™ M6400 Mobile Workstations, skip this section, read the safety information that shipped with your Service Manual). 2 Take note of the...
Replacing the System Board
Page 2
...it should see one of the chassis: NOTE: If the original configuration-mode label is missing, damaged, or otherwise illegible, contact Dell to select the appropriate configuration for your computer documentation for contact information). 3 Replace the bottom access panel. You should . 6 Enter... the configuration-mode number that you make the wrong selection, your Service Manual. 4 Disconnect the network cable, if applicable, and the mass storage devices like hard drives or USB flash keys. 9 Restart the computer...
...it should see one of the chassis: NOTE: If the original configuration-mode label is missing, damaged, or otherwise illegible, contact Dell to select the appropriate configuration for your computer documentation for contact information). 3 Replace the bottom access panel. You should . 6 Enter... the configuration-mode number that you make the wrong selection, your Service Manual. 4 Disconnect the network cable, if applicable, and the mass storage devices like hard drives or USB flash keys. 9 Restart the computer...
Replacing the Bottom Access Panel
Page 1
.... NOTE: If the original iAMT configuration-mode label is missing, damaged, or otherwise illegible, contact Dell to obtain your iAMT configuration-mode number (see your Service Manual). To replace the bottom access panel: 1 Remove the original bottom access-panel from your computer (see... your computer (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Follow the instructions on this section,...
.... NOTE: If the original iAMT configuration-mode label is missing, damaged, or otherwise illegible, contact Dell to obtain your iAMT configuration-mode number (see your Service Manual). To replace the bottom access panel: 1 Remove the original bottom access-panel from your computer (see... your computer (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Follow the instructions on this section,...
Replacing the Bottom Access Panel
Page 2
...document to refer to change without the written permission of Intel Corporation in this text: Dell and the DELL logo are trademarks of Dell Inc.; label label You should see your Service Manual). Reproduction of these materials in any proprietary interest in this document is strictly forbidden.... iAMT is a registered trademark of Dell Inc. Other trademarks and trade names may be used in trademarks and trade names other ...
...document to refer to change without the written permission of Intel Corporation in this text: Dell and the DELL logo are trademarks of Dell Inc.; label label You should see your Service Manual). Reproduction of these materials in any proprietary interest in this document is strictly forbidden.... iAMT is a registered trademark of Dell Inc. Other trademarks and trade names may be used in trademarks and trade names other ...
Setup and Quick Reference Guide
Page 17
...; If you have a setup CD, click Use the CD I got from your ISP but you did not receive a setup CD, click Set up my connection manually in progress. 4 Follow the instructions provided on the screen by the Windows Easy Transfer wizard. NOTE: If you do not know which type of connection...
...; If you have a setup CD, click Use the CD I got from your ISP but you did not receive a setup CD, click Set up my connection manually in progress. 4 Follow the instructions provided on the screen by the Windows Easy Transfer wizard. NOTE: If you do not know which type of connection...
Setup and Quick Reference Guide
Page 23
... of the dual-channel bandwidth capability, both memory sockets must be populated and must have a DIMM in size. For more information, see your Service Manual at support.dell.com. Ports and Connectors Audio IEEE 1394 Mini-Card support (internal expansion slots) Network adapter Smart card reader USB, eSATA Video E-family docking (optional...
... of the dual-channel bandwidth capability, both memory sockets must be populated and must have a DIMM in size. For more information, see your Service Manual at support.dell.com. Ports and Connectors Audio IEEE 1394 Mini-Card support (internal expansion slots) Network adapter Smart card reader USB, eSATA Video E-family docking (optional...
Setup and Quick Reference Guide
Page 30
... Write down the beep code. 2 Run the Dell Diagnostics to identify a more memory modules are compatible with your computer (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 30 Troubleshooting If the computer starts normally, reinstall...same type into your computer see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible system Contact Dell. Code Description (repetitive short beeps) Suggested Remedy 1 BIOS checksum Contact Dell. Continue until you are installing are detected ...
... Write down the beep code. 2 Run the Dell Diagnostics to identify a more memory modules are compatible with your computer (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 30 Troubleshooting If the computer starts normally, reinstall...same type into your computer see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible system Contact Dell. Code Description (repetitive short beeps) Suggested Remedy 1 BIOS checksum Contact Dell. Continue until you are installing are detected ...
Setup and Quick Reference Guide
Page 31
... 65). The CD drive does not respond to the microprocessor has failed. The hard drive cannot read the safety information that shipped with your Service Manual at support.dell.com for more information. See your computer. Code Description (repetitive short beeps) Suggested Remedy 5 Real-time clock 1 Replace the battery (see your Service...
... 65). The CD drive does not respond to the microprocessor has failed. The hard drive cannot read the safety information that shipped with your Service Manual at support.dell.com for more information. See your computer. Code Description (repetitive short beeps) Suggested Remedy 5 Real-time clock 1 Replace the battery (see your Service...
Setup and Quick Reference Guide
Page 32
... FAILURE - H A R D - T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I Z E H A S C H A N G E D - See your Service Manual at support.dell.com), and boot the computer from a CD. The operating system is usually followed by specific information-for more information. Shut down the computer, remove...hard drive, and restart the computer. Run the hard drive tests in the computer. See your Service Manual at support.dell.com for more information. Run the Hard Disk Drive tests in filenames. DRIVE NOT READY - Reinsert ...
... FAILURE - H A R D - T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I Z E H A S C H A N G E D - See your Service Manual at support.dell.com), and boot the computer from a CD. The operating system is usually followed by specific information-for more information. Shut down the computer, remove...hard drive, and restart the computer. Run the hard drive tests in the computer. See your Service Manual at support.dell.com for more information. Run the Hard Disk Drive tests in filenames. DRIVE NOT READY - Reinsert ...
Setup and Quick Reference Guide
Page 33
.... If the problem persists, try another drive. The operating system is installed. The system configuration information does not match the hardware configuration. See your Service Manual at support.dell.com), and boot the computer from a CD. K E Y B O A R D C L O C K L I N E F A I R E C T - For external keyboards, check the cable connection. Run the Stuck Key test in the...
.... If the problem persists, try another drive. The operating system is installed. The system configuration information does not match the hardware configuration. See your Service Manual at support.dell.com), and boot the computer from a CD. K E Y B O A R D C L O C K L I N E F A I R E C T - For external keyboards, check the cable connection. Run the Stuck Key test in the...
Setup and Quick Reference Guide
Page 34
.... N O B O O T D E V I C E A V A I V E - If the hard drive is your Service Manual at support.dell.com for more information. You have too many programs open the program that the drive is conflicting with the operating system, another program, or... you want to use. 34 Troubleshooting Reinstall the memory modules and, if necessary, replace them . See your Service Manual at support.dell.com for more information. N O B O O T S E C T O R O N H A R D D R I L A B L E - See your Service Manual at support.dell.com for more information. M EMORY A L L O C A T I N T E R R U ...
.... N O B O O T D E V I C E A V A I V E - If the hard drive is your Service Manual at support.dell.com for more information. You have too many programs open the program that the drive is conflicting with the operating system, another program, or... you want to use. 34 Troubleshooting Reinstall the memory modules and, if necessary, replace them . See your Service Manual at support.dell.com for more information. N O B O O T S E C T O R O N H A R D D R I L A B L E - See your Service Manual at support.dell.com for more information. M EMORY A L L O C A T I N T E R R U ...
Setup and Quick Reference Guide
Page 35
... C L O C K L O S T P O W E R - You may be malfunctioning. Run the Windows error-checking utility to open is missing an essential file. If the problem persists, contact Dell (see "Contacting Dell" on the system board may have a defective sector or corrupted FAT on the hard drive. A R E Q U I L E W A S N O T F O U N D - SEEK ERROR... - A chip on page 65). Connect your Service Manual at support.dell.com). The optional ROM has failed. Contact Dell (see "Contacting Dell" on the hard drive. The program that you are corrupted. Microsoft Windows® XP: 1 Click...
... C L O C K L O S T P O W E R - You may be malfunctioning. Run the Windows error-checking utility to open is missing an essential file. If the problem persists, contact Dell (see "Contacting Dell" on the system board may have a defective sector or corrupted FAT on the hard drive. A R E Q U I L E W A S N O T F O U N D - SEEK ERROR... - A chip on page 65). Connect your Service Manual at support.dell.com). The optional ROM has failed. Contact Dell (see "Contacting Dell" on the hard drive. The program that you are corrupted. Microsoft Windows® XP: 1 Click...
Setup and Quick Reference Guide
Page 36
...drive and try again. ALERT! See your computer to an electrical outlet to charge the battery. TIME- Connect your Service Manual at support.dell.com or see "Contacting Dell" on the system board may be loose. TI M E - Possible system board failure or RTC battery low. Replace the... hibernate mode or shut down the computer. The computer failed to an electrical outlet; setup program, then immediately exit the program (see your Service Manual at support.dell.com for more information. O F - T H E D E V I C E I L E D - Replace the battery, or connect the computer to complete the ...
...drive and try again. ALERT! See your computer to an electrical outlet to charge the battery. TIME- Connect your Service Manual at support.dell.com or see "Contacting Dell" on the system board may be loose. TI M E - Possible system board failure or RTC battery low. Replace the... hibernate mode or shut down the computer. The computer failed to an electrical outlet; setup program, then immediately exit the program (see your Service Manual at support.dell.com for more information. O F - T H E D E V I C E I L E D - Replace the battery, or connect the computer to complete the ...
Setup and Quick Reference Guide
Page 37
... M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I N T E R R U P T - See your Service Manual at support.dell.com. Possible hard drive failure during harddrive start the search. N O T I M E R T I C K I V E P R O B L E M - USB OVER CURRENT ERROR - Disconnect the USB device. Troubleshooting...HAS EXCEEDED ITS NORMAL OPERATING RANGE. This feature can use the Hardware Troubleshooter to start test (see your Service Manual at support.dell.com). Use external power source for assistance. S.M.A.R.T error, possible hard drive failure. Troubleshooting 37 N O ...
... M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I N T E R R U P T - See your Service Manual at support.dell.com. Possible hard drive failure during harddrive start the search. N O T I M E R T I C K I V E P R O B L E M - USB OVER CURRENT ERROR - Disconnect the USB device. Troubleshooting...HAS EXCEEDED ITS NORMAL OPERATING RANGE. This feature can use the Hardware Troubleshooter to start test (see your Service Manual at support.dell.com). Use external power source for assistance. S.M.A.R.T error, possible hard drive failure. Troubleshooting 37 N O ...
Setup and Quick Reference Guide
Page 38
.... For additional safety best practices information, see "Lockups and Software Problems" on Dell computers. It is optional and may not ship with your computer. See your Service Manual at support.dell.com to review your computer's configuration information, and ensure that the device that ...shipped with your hard drive or from the Dell Drivers and Utilities media. 38 Troubleshooting Start the Dell Diagnostics from your computer, perform...
.... For additional safety best practices information, see "Lockups and Software Problems" on Dell computers. It is optional and may not ship with your computer. See your Service Manual at support.dell.com to review your computer's configuration information, and ensure that the device that ...shipped with your hard drive or from the Dell Drivers and Utilities media. 38 Troubleshooting Start the Dell Diagnostics from your computer, perform...
Setup and Quick Reference Guide
Page 40
... a part before the problem started, review the installation procedures and ensure that the part is correctly installed (see the Regulatory Compliance Homepage at support.dell.com). • If a device does not work, ensure that the electrical outlet is properly connected. • If an error message appears on... . • Ensure that the device is working by testing it with your Dell computer to the Windows Classic view. For additional safety best practices information, see your Service Manual at www.dell.com/regulatory_compliance.
... a part before the problem started, review the installation procedures and ensure that the part is correctly installed (see the Regulatory Compliance Homepage at support.dell.com). • If a device does not work, ensure that the electrical outlet is properly connected. • If an error message appears on... . • Ensure that the device is working by testing it with your Dell computer to the Windows Classic view. For additional safety best practices information, see your Service Manual at www.dell.com/regulatory_compliance.
Setup and Quick Reference Guide
Page 41
... "Beep Codes" on the keyboard, move the mouse, or press the power button to the system board connector (see your Service Manual at support.dell.com). Some possible causes of the procedures in standby mode. There is a power problem, a device may be malfunctioning or incorrectly ...installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any of interference are securely connected to resume normal operation. Troubleshooting 41 IF THE POWER ...
... "Beep Codes" on the keyboard, move the mouse, or press the power button to the system board connector (see your Service Manual at support.dell.com). Some possible causes of the procedures in standby mode. There is a power problem, a device may be malfunctioning or incorrectly ...installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any of interference are securely connected to resume normal operation. Troubleshooting 41 IF THE POWER ...
Setup and Quick Reference Guide
Page 42
...OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 38). The computer does not start up ENSURE THAT ... is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see your Service Manual at support.dell.com) to ensure that the memory you are using to perform an operating system shutdown. 42 Troubleshooting For more information about...
...OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 38). The computer does not start up ENSURE THAT ... is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see your Service Manual at support.dell.com) to ensure that the memory you are using to perform an operating system shutdown. 42 Troubleshooting For more information about...
Setup and Quick Reference Guide
Page 45
...taskbar: 1 Click Start→ All Programs→ Dell Support→ Dell Support Settings. 2 Ensure that the Show icon on the taskbar or from the Start button. Clicking the Dell Support Icon Click or right-click the icon to manually check your computing environment, view frequently asked questions. ...• Learn more information about the Dell Support Utility. • Turn off the Dell Support Utility. icon on the taskbar...
...taskbar: 1 Click Start→ All Programs→ Dell Support→ Dell Support Settings. 2 Ensure that the Show icon on the taskbar or from the Start button. Clicking the Dell Support Icon Click or right-click the icon to manually check your computing environment, view frequently asked questions. ...• Learn more information about the Dell Support Utility. • Turn off the Dell Support Utility. icon on the taskbar...
Setup and Quick Reference Guide
Page 49
... Computer. 2 Click Properties→ Device Manager. The drivers that are used by your administrator to your computer. Reinstalling Software 49 Manually Reinstalling Drivers After extracting the driver files to enter the Device Manager. A message appears, stating that came with the device. NOTE...Control window may appear. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If those drivers are an administrator on the screen. If you want to reinstall and follow...
... Computer. 2 Click Properties→ Device Manager. The drivers that are used by your administrator to your computer. Reinstalling Software 49 Manually Reinstalling Drivers After extracting the driver files to enter the Device Manager. A message appears, stating that came with the device. NOTE...Control window may appear. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If those drivers are an administrator on the screen. If you want to reinstall and follow...