Setup Guide
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Contents Using Support Tools 47 Dell Support Center 47 My Dell Downloads 48 System Messages 48 Hardware Troubleshooter 50 Dell Diagnostics 51 Restoring Your Operating System 55 System Restore 56 Dell DataSafe Local Backup 57 System Recovery Media 60 Dell Factory Image Restore 61 Getting Help 63...Status Service 65 Product Information 65 Returning Items for Repair Under Warranty or for Credit 66 Before You Call 67 Contacting Dell 69 Finding More Information and Resources 70 Specifications 72 Appendix 78 Macrovision Product Notice 78 Information for NOM, or Official ...
Contents Using Support Tools 47 Dell Support Center 47 My Dell Downloads 48 System Messages 48 Hardware Troubleshooter 50 Dell Diagnostics 51 Restoring Your Operating System 55 System Restore 56 Dell DataSafe Local Backup 57 System Recovery Media 60 Dell Factory Image Restore 61 Getting Help 63...Status Service 65 Product Information 65 Returning Items for Repair Under Warranty or for Credit 66 Before You Call 67 Contacting Dell 69 Finding More Information and Resources 70 Specifications 72 Appendix 78 Macrovision Product Notice 78 Information for NOM, or Official ...
Setup Guide
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...Problems Some or all multi-touch features are selected. • The touch screen is calibrated at support.dell.com/manuals for your problem using the following guidelines, see "Touch Screen Calibration" on page 69. To...If you choose to calibrate the touch screen, see "Using Support Tools" on page 47 or "Contacting Dell" on page 40. • The multi-touch feature may be supported by the application. 39 See ...Use your desktop. If you cannot solve your computer. INSPIRON Solving Problems This section provides troubleshooting information for advanced service instructions.
...Problems Some or all multi-touch features are selected. • The touch screen is calibrated at support.dell.com/manuals for your problem using the following guidelines, see "Touch Screen Calibration" on page 69. To...If you choose to calibrate the touch screen, see "Using Support Tools" on page 47 or "Contacting Dell" on page 40. • The multi-touch feature may be supported by the application. 39 See ...Use your desktop. If you cannot solve your computer. INSPIRON Solving Problems This section provides troubleshooting information for advanced service instructions.
Setup Guide
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Solving Problems To run the software. Click Start → Control Panel→ Programs→ Run programs made for troubleshooting information: --Ensure that the program is displayed to run the Program Compatibility Wizard: 1. In the welcome screen, click Next. 3. See the software documentation for information. --... then reinstall the program. --Write down any open files or programs and shut down your computer meets the minimum hardware requirements needed to help in troubleshooting when contacting Dell.
Solving Problems To run the software. Click Start → Control Panel→ Programs→ Run programs made for troubleshooting information: --Ensure that the program is displayed to run the Program Compatibility Wizard: 1. In the welcome screen, click Next. 3. See the software documentation for information. --... then reinstall the program. --Write down any open files or programs and shut down your computer meets the minimum hardware requirements needed to help in troubleshooting when contacting Dell.
Setup Guide
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INSPIRON Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. To launch the application, click the icon in the notification area of your computer) Assistance from Dell (Technical Support with ...home page also provides links to access: Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system) Alerts (technical support alerts relevant to support.dell.com/support. 47 The Dell Support Center home page displays your computer's model number...
INSPIRON Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. To launch the application, click the icon in the notification area of your computer) Assistance from Dell (Technical Support with ...home page also provides links to access: Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system) Alerts (technical support alerts relevant to support.dell.com/support. 47 The Dell Support Center home page displays your computer's model number...
Setup Guide
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Your USB device needs more power for assistance. Type hardware troubleshooter in the search field and press to function properly. Dell recommends that a parameter has exceeded its normal operating range. To start the search. 3. Use an external power ...regularly. Disconnect the USB device. S.M.A.R.T error, possible hard drive failure. Contact Dell (see "Contacting Dell" on page 69) for it to start the Hardware Troubleshooter: 1. Click Start → Help and Support. 2. Hardware Troubleshooter If a device is either not detected during the operating system setup or is...
Your USB device needs more power for assistance. Type hardware troubleshooter in the search field and press to function properly. Dell recommends that a parameter has exceeded its normal operating range. To start the search. 3. Use an external power ...regularly. Disconnect the USB device. S.M.A.R.T error, possible hard drive failure. Contact Dell (see "Contacting Dell" on page 69) for it to start the Hardware Troubleshooter: 1. Click Start → Help and Support. 2. Hardware Troubleshooter If a device is either not detected during the operating system setup or is...
Setup Guide
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...problem your Express Service Code to route the call directly to the proper support personnel. See "Dell Diagnostics" on page 51 for information on how to diagnose and troubleshoot the problem: 1. INSPIRON Getting Help If you experience a problem with your computer, you do not have not resolved ...the problem, see "Before You Call" on page 64 for a more extensive list of Dell Support online. 5. Use Dell's extensive suite of the ...
...problem your Express Service Code to route the call directly to the proper support personnel. See "Dell Diagnostics" on page 51 for information on how to diagnose and troubleshoot the problem: 1. INSPIRON Getting Help If you experience a problem with your computer, you do not have not resolved ...the problem, see "Before You Call" on page 64 for a more extensive list of Dell Support online. 5. Use Dell's extensive suite of the ...
Setup Guide
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... computer documentation is connected to determine the contents of problem and troubleshooting procedures you performed: 68 If the computer is available. Otherwise, record the contents of the computer): • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion...
... computer documentation is connected to determine the contents of problem and troubleshooting procedures you performed: 68 If the computer is available. Otherwise, record the contents of the computer): • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion...
Setup Guide
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G gestures touch screen 34 H hard drive activity light 23 hardware problems diagnosing 50 Hardware Troubleshooter 50 headphone connector 23 help getting assistance and support 63 I Internet connection 20 ISP Internet Service Provider 20 M Media Card Reader 22 memory problems solving 44 microphone connector 23 N network connection fixing 42 P power button and light 23 power problems, solving 43 problems, solving 39 products information and purchasing 65 Index 81
G gestures touch screen 34 H hard drive activity light 23 hardware problems diagnosing 50 Hardware Troubleshooter 50 headphone connector 23 help getting assistance and support 63 I Internet connection 20 ISP Internet Service Provider 20 M Media Card Reader 22 memory problems solving 44 microphone connector 23 N network connection fixing 42 P power button and light 23 power problems, solving 43 problems, solving 39 products information and purchasing 65 Index 81