Service Manual
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... the installation is completed, the enclosure must be replaced or-if purchased separately-installed by periodically touching an unpainted metal surface (such as a connector on the locking tabs before connecting to the...have performed the steps in on your computer. Back to Contents Page Before You Begin Dell™ Inspiron™ One 19 Service Manual Recommended Tools Turning Off Your Computer Safety Instructions This manual provides procedures for complete...tools: l Small Phillips screwdriver l Hex nut driver l Flash BIOS executable update program at www.dell.com/regulatory_compliance.
... the installation is completed, the enclosure must be replaced or-if purchased separately-installed by periodically touching an unpainted metal surface (such as a connector on the locking tabs before connecting to the...have performed the steps in on your computer. Back to Contents Page Before You Begin Dell™ Inspiron™ One 19 Service Manual Recommended Tools Turning Off Your Computer Safety Instructions This manual provides procedures for complete...tools: l Small Phillips screwdriver l Hex nut driver l Flash BIOS executable update program at www.dell.com/regulatory_compliance.
Service Manual
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...your computer. Remove the I/O bracket (see Removing the Optical Drive). 5. Follow the procedures in Before You Begin. 2. Using a hex nut driver, remove the four screws that secure the I/O card to servicing that shipped with your computer). Damage due to the I/O bracket. 1 I/O ...to Contents Page I/O Card Dell™ Inspiron™ One 19 Service Manual Removing the I/O Card Replacing the I/O Card WARNING: Before working inside your computer, read the safety information that is not authorized by Dell™ is not covered by periodically touching an unpainted metal surface (...
...your computer. Remove the I/O bracket (see Removing the Optical Drive). 5. Follow the procedures in Before You Begin. 2. Using a hex nut driver, remove the four screws that secure the I/O card to servicing that shipped with your computer). Damage due to the I/O bracket. 1 I/O ...to Contents Page I/O Card Dell™ Inspiron™ One 19 Service Manual Removing the I/O Card Replacing the I/O Card WARNING: Before working inside your computer, read the safety information that is not authorized by Dell™ is not covered by periodically touching an unpainted metal surface (...
Service Manual
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... the primary hard drive. CD/DVD; If no operating system is bootable, check the device documentation. NOTE: To boot to run the Dell Diagnostics on the drive, the computer generates an error message. NOTE: To boot to Save Changes and Exit, Discard Changes and Exit, ... restart the computer. Enter system setup utility (see the Microsoft Windows desktop. Network; Turn on (or restart) your device is on the Drivers and Utilities media. USB; Disabled (SATA by default) Specifies the boot device priority sequence from the available removable drives Specifies the boot device ...
... the primary hard drive. CD/DVD; If no operating system is bootable, check the device documentation. NOTE: To boot to run the Dell Diagnostics on the drive, the computer generates an error message. NOTE: To boot to Save Changes and Exit, Discard Changes and Exit, ... restart the computer. Enter system setup utility (see the Microsoft Windows desktop. Network; Turn on (or restart) your device is on the Drivers and Utilities media. USB; Disabled (SATA by default) Specifies the boot device priority sequence from the available removable drives Specifies the boot device ...
Service Manual
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...click Start Over on your desktop. Click Confirm. 8. Click BIOS. 9. The File Download window appears. 10. Back to download the latest BIOS file. Click Drivers & Downloads® Select Model. 4. NOTE: If you have selected a different model and want to save the file on the top right of the menu.... downloaded BIOS update file. 12. Select the product brand in the Select Your Product Model list. The file downloads to the Dell Support website at support.dell.com. 3. Click Close if the Download Complete window appears. Double-click the file icon on the desktop and follow the procedures...
...click Start Over on your desktop. Click Confirm. 8. Click BIOS. 9. The File Download window appears. 10. Back to download the latest BIOS file. Click Drivers & Downloads® Select Model. 4. NOTE: If you have selected a different model and want to save the file on the top right of the menu.... downloaded BIOS update file. 12. Select the product brand in the Select Your Product Model list. The file downloads to the Dell Support website at support.dell.com. 3. Click Close if the Download Complete window appears. Double-click the file icon on the desktop and follow the procedures...
SETUP GUIDE
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... ISP for the first time, follow the instructions on the Dell Support website at www.dell.com. CAUTION: Do not interrupt the operating system's setup process. Setting Up Your Inspiron One Set Up Microsoft Windows Your Dell computer is recommended that you need to complete. Connect to the..., connect the telephone line to the external USB modem (optional) and to the Internet, you download and install the latest BIOS and drivers for your computer, it is preconfigured with the Microsoft® Windows® operating system. NOTE: For optimal performance of your Internet connection...
... ISP for the first time, follow the instructions on the Dell Support website at www.dell.com. CAUTION: Do not interrupt the operating system's setup process. Setting Up Your Inspiron One Set Up Microsoft Windows Your Dell computer is recommended that you need to complete. Connect to the..., connect the telephone line to the external USB modem (optional) and to the Internet, you download and install the latest BIOS and drivers for your computer, it is preconfigured with the Microsoft® Windows® operating system. NOTE: For optimal performance of your Internet connection...
SETUP GUIDE
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... documentation for troubleshooting information: --Ensure that the program is installed and configured properly. --Verify that your computer. --Ensure that the device drivers do not conflict with the operating system installed on page 60). • Back up your files immediately. • Use a virus-scanning...run the software. If you have other software problems - • Write down the error code and problem description and contact Dell (see "Contacting Dell" on your computer meets the minimum hardware requirements needed to check the hard drive or CDs. 40 • Save and ...
... documentation for troubleshooting information: --Ensure that the program is installed and configured properly. --Verify that your computer. --Ensure that the device drivers do not conflict with the operating system installed on page 60). • Back up your files immediately. • Use a virus-scanning...run the software. If you have other software problems - • Write down the error code and problem description and contact Dell (see "Contacting Dell" on your computer meets the minimum hardware requirements needed to check the hard drive or CDs. 40 • Save and ...
SETUP GUIDE
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... the device that you print these procedures before you contact Dell for technical assistance. then, shut down your computer cannot display a screen image, contact Dell (see the Microsoft® Windows® desktop; NOTE: The Drivers and Utilities disc is active. NOTE: If your computer ...and try again. 44 Using Support Tools Dell Diagnostics If you experience a problem with your computer. When the DELL™ logo appears, press immediately. NOTE: Dell Diagnostics works only on page 60...
... the device that you print these procedures before you contact Dell for technical assistance. then, shut down your computer cannot display a screen image, contact Dell (see the Microsoft® Windows® desktop; NOTE: The Drivers and Utilities disc is active. NOTE: If your computer ...and try again. 44 Using Support Tools Dell Diagnostics If you experience a problem with your computer. When the DELL™ logo appears, press immediately. NOTE: Dell Diagnostics works only on page 60...
SETUP GUIDE
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... remaining memory tests? If PSA is displayed: "No problems have been found , run . 5. To exit the Dell Diagnostics and to start the Dell Diagnostics from the Drivers and Utilities disc. If the PSA completes successfully, the following message is invoked: a. The following message is not invoked...the tests are experiencing memory issues, press , else press . If you are complete, close the test screen to return to run the Dell Diagnostics from the diagnostics utility partition on page 60). Select the test you want to the Choose An Option window. Using Support Tools ...
... remaining memory tests? If PSA is displayed: "No problems have been found , run . 5. To exit the Dell Diagnostics and to start the Dell Diagnostics from the Drivers and Utilities disc. If the PSA completes successfully, the following message is invoked: a. The following message is not invoked...the tests are experiencing memory issues, press , else press . If you are complete, close the test screen to return to run the Dell Diagnostics from the diagnostics utility partition on page 60). Select the test you want to the Choose An Option window. Using Support Tools ...
SETUP GUIDE
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... to proceed. 6. If multiple versions are listed, select the version appropriate for one time only. Using Support Tools Starting Dell Diagnostics From the Drivers and Utilities Disc 1. NOTE: The next steps change the boot sequence for your... the boot device list appears, highlight CD/DVD/CD-RW and press . 4. Select Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5. Select the test you see the Microsoft® Windows®... -up, the computer boots according to run. 46 When the DELL logo appears, press immediately. Insert the Drivers and Utilities disc. 2.
... to proceed. 6. If multiple versions are listed, select the version appropriate for one time only. Using Support Tools Starting Dell Diagnostics From the Drivers and Utilities Disc 1. NOTE: The next steps change the boot sequence for your... the boot device list appears, highlight CD/DVD/CD-RW and press . 4. Select Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5. Select the test you see the Microsoft® Windows®... -up, the computer boots according to run. 46 When the DELL logo appears, press immediately. Insert the Drivers and Utilities disc. 2.
SETUP GUIDE
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To exit the Dell Diagnostics and restart the computer, click Exit. 11. 8. If a problem is located at the top of the problem. Remove the Drivers and Utilities disc. NOTE: The Service Tag for your computer when you identify your computer is encountered during a test, a message appears with an error code...screen. When the tests are complete, close the test screen to return to the Choose An Option window. 10. The Service Tag helps you contact Dell. 9. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 60). Using Support Tools 47
To exit the Dell Diagnostics and restart the computer, click Exit. 11. 8. If a problem is located at the top of the problem. Remove the Drivers and Utilities disc. NOTE: The Service Tag for your computer when you identify your computer is encountered during a test, a message appears with an error code...screen. When the tests are complete, close the test screen to return to the Choose An Option window. 10. The Service Tag helps you contact Dell. 9. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 60). Using Support Tools 47
SETUP GUIDE
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...hard drive is formatted or partitioned using Factory Image Restore. 1. If possible, back up the data before using the Operating System disc. Use Dell Factory Image Restore only as the last method to access the Advanced Boot Options Window. Data files include documents, spreadsheets, e-mail messages, digital... photos, music files, and so on the hard drive and removes any programs or drivers installed after you see the Microsoft® Windows® desktop; If possible, back up all data on . Restoring Your Operating System...
...hard drive is formatted or partitioned using Factory Image Restore. 1. If possible, back up the data before using the Operating System disc. Use Dell Factory Image Restore only as the last method to access the Advanced Boot Options Window. Data files include documents, spreadsheets, e-mail messages, digital... photos, music files, and so on the hard drive and removes any programs or drivers installed after you see the Microsoft® Windows® desktop; If possible, back up all data on . Restoring Your Operating System...
SETUP GUIDE
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...or whether you requested the disc, the Dell Drivers and Utilities disc and Operating System disc may not ship with a newly installed driver, first try using Windows Device Driver Rollback. Use the Dell Drivers and Utilities disc to load any required drivers. Depending on page 48. For conventional ...state it was in before you need the following items: • Operating System disc • Dell Drivers and Utilities disc NOTE: The Dell Drivers and Utilities disc contains drivers that were installed during the assembly of the computer. To reinstall Windows, you installed the new device...
...or whether you requested the disc, the Dell Drivers and Utilities disc and Operating System disc may not ship with a newly installed driver, first try using Windows Device Driver Rollback. Use the Dell Drivers and Utilities disc to load any required drivers. Depending on page 48. For conventional ...state it was in before you need the following items: • Operating System disc • Dell Drivers and Utilities disc NOTE: The Dell Drivers and Utilities disc contains drivers that were installed during the assembly of the computer. To reinstall Windows, you installed the new device...
SETUP GUIDE
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When the DELL logo appears, press immediately. After you reinstall the operating system, you see the Microsoft® Windows® desktop; Save and close any open programs. 2. NOTE: The next steps change the boot sequence for one time only. Insert the Operating System disc....Your Operating System NOTE: If you wait too long and the operating system logo appears, wait until you must also reinstall the device drivers, virus protection program, and other software. 1. Click Exit if the Install Windows message appears. 4. Reinstalling Microsoft Windows The reinstallation process...
When the DELL logo appears, press immediately. After you reinstall the operating system, you see the Microsoft® Windows® desktop; Save and close any open programs. 2. NOTE: The next steps change the boot sequence for one time only. Insert the Operating System disc....Your Operating System NOTE: If you wait too long and the operating system logo appears, wait until you must also reinstall the device drivers, virus protection program, and other software. 1. Click Exit if the Install Windows message appears. 4. Reinstalling Microsoft Windows The reinstallation process...
SETUP GUIDE
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...Guide installed on the Dell™ Support website at www.dell.com/regulatory_compliance 62 only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement See: the Operating System disc the Drivers and Utilities disc NOTE: Drivers and documentation updates ...review Warranty information, Terms and Conditions (U.S. INSPIRON Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer, reinstall desktop system software, or update drivers for your computer, and readme files learn ...
...Guide installed on the Dell™ Support website at www.dell.com/regulatory_compliance 62 only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement See: the Operating System disc the Drivers and Utilities disc NOTE: Drivers and documentation updates ...review Warranty information, Terms and Conditions (U.S. INSPIRON Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer, reinstall desktop system software, or update drivers for your computer, and readme files learn ...
SETUP GUIDE
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You must use the service tag to identify your computer on support.dell.com or to contact technical support find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information ... and Resources If you need to your computer or advanced technical-reference material for last-minute updates about technical changes to : find your computer the Dell™ Support website at support...
You must use the service tag to identify your computer on support.dell.com or to contact technical support find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information ... and Resources If you need to your computer or advanced technical-reference material for last-minute updates about technical changes to : find your computer the Dell™ Support website at support...
SETUP GUIDE
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...(optional) Camera One 3.5-inch internal hard-drive, one tray-load optical drive LAN 802.11 b/g 1.3 mega pixel 64 INSPIRON Basic Specifications System Model Inspiron One 19 This section provides information that you may vary by region. NOTE: Offerings may need when setting up, updating drivers for, and upgrading... your computer. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. For more detailed specifications, see the Service Manual on the Dell ...
...(optional) Camera One 3.5-inch internal hard-drive, one tray-load optical drive LAN 802.11 b/g 1.3 mega pixel 64 INSPIRON Basic Specifications System Model Inspiron One 19 This section provides information that you may vary by region. NOTE: Offerings may need when setting up, updating drivers for, and upgrading... your computer. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. For more detailed specifications, see the Service Manual on the Dell ...
SETUP GUIDE
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Index Dell Support Center 41 Dell support website 63 Dell Technology Guide for futher information 62 Diagnostic Checklist 59 disc drive supported disc sizes 22 discs using 22 drivers and downloads 63 drives and devices 64 DVDs, playing and creating 30 E email addresses for technical support 56 70 energy conserving 31 expansion bus 66 F finding more information 62 front-side connectors 16 FTP login, anonymous 56 H hard drive activity light 17 hardware problems diagnosing 43 Hardware Troubleshooter 43 headphone front connector 19 help getting assistance and support 54
Index Dell Support Center 41 Dell support website 63 Dell Technology Guide for futher information 62 Diagnostic Checklist 59 disc drive supported disc sizes 22 discs using 22 drivers and downloads 63 drives and devices 64 DVDs, playing and creating 30 E email addresses for technical support 56 70 energy conserving 31 expansion bus 66 F finding more information 62 front-side connectors 16 FTP login, anonymous 56 H hard drive activity light 17 hardware problems diagnosing 43 Hardware Troubleshooter 43 headphone front connector 19 help getting assistance and support 54