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... the computer. See the user documentation that came with your computer. E N S U R E T H A T M I C R O S O F T W I N D O W S R E C O G N I Z E S T H E D R I V E - Click Start→ My Computer. TEST THE DRIVE - • Insert another CD, DVD, or Blu-ray Disc® (BD) to which you are installing the driver. 6 Click the Driver tab→...7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. FOR DRIVES WITH SPINDLES AND/OR TRAYS, ENSURE THAT THE MEDIA IS SNAPPED ONTO THE SPINDLE...
... the computer. See the user documentation that came with your computer. E N S U R E T H A T M I C R O S O F T W I N D O W S R E C O G N I Z E S T H E D R I V E - Click Start→ My Computer. TEST THE DRIVE - • Insert another CD, DVD, or Blu-ray Disc® (BD) to which you are installing the driver. 6 Click the Driver tab→...7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. FOR DRIVES WITH SPINDLES AND/OR TRAYS, ENSURE THAT THE MEDIA IS SNAPPED ONTO THE SPINDLE...
Dell Technology Guide
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... problems. See your system board, keyboard, display, memory, hard drive, etc. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or problems, which need to diagnose ... also be resolved. Your desktop or laptop computer may need to be used to run a more complete system test to evaluate your computer. 272 Troubleshooting Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about power lights. Use the Hardware...
... problems. See your system board, keyboard, display, memory, hard drive, etc. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or problems, which need to diagnose ... also be resolved. Your desktop or laptop computer may need to be used to run a more complete system test to evaluate your computer. 272 Troubleshooting Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about power lights. Use the Hardware...
Dell Technology Guide
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... connected to help identify the problem. 274 Troubleshooting - Replace power protection devices, power strips, and power extension cables with similar products in known working by testing it with numbers on the front panel. Power, keyboard, and mouse extension cables - Ensure that the computer turns on a power strip - If the computer malfunctions...
... connected to help identify the problem. 274 Troubleshooting - Replace power protection devices, power strips, and power extension cables with similar products in known working by testing it with numbers on the front panel. Power, keyboard, and mouse extension cables - Ensure that the computer turns on a power strip - If the computer malfunctions...
Dell Technology Guide
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...L S U P P O R T - Replace the CPU fan (see the Service Manual for your computer or see "Contacting Dell" on page 337 for assistance). Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for Laptop Computers Typically laptop computers have keyboard status lights located above the keyboard. If the computer... more about the meaning of the various diagnostic lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. ALERT! C M O S C H E C K S U M E R R O R - FOR MORE INFORMATION: to complete ...
...L S U P P O R T - Replace the CPU fan (see the Service Manual for your computer or see "Contacting Dell" on page 337 for assistance). Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for Laptop Computers Typically laptop computers have keyboard status lights located above the keyboard. If the computer... more about the meaning of the various diagnostic lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. ALERT! C M O S C H E C K S U M E R R O R - FOR MORE INFORMATION: to complete ...
Dell Technology Guide
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... page 307 to be working properly. 2 Turn on page 271 and run the Dell Diagnostics before you want to a docking device (docked), undock it. Running the Dell Diagnostics CAUTION: Before you contact Dell for instructions. 1 Ensure that the computer is connected to an electrical outlet that... drive. NOTE: If the computer is connected to test displays in the system setup program and is located on a hidden diagnostic utility partition on Dell™ computers. Start the Dell Diagnostics from your computer. 3 Start the Dell Diagnostics in one of the procedures in the documentation ...
... page 307 to be working properly. 2 Turn on page 271 and run the Dell Diagnostics before you want to a docking device (docked), undock it. Running the Dell Diagnostics CAUTION: Before you contact Dell for instructions. 1 Ensure that the computer is connected to an electrical outlet that... drive. NOTE: If the computer is connected to test displays in the system setup program and is located on a hidden diagnostic utility partition on Dell™ computers. Start the Dell Diagnostics from your computer. 3 Start the Dell Diagnostics in one of the procedures in the documentation ...
Dell Technology Guide
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... on . The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, and so on. • Answer any key to start the Dell Diagnostics from the Drivers and Utilities media. Press any key to continue." 4 Press any questions... are detected, write down completely, press and hold the key while powering the computer on (or restart) your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to wait until you wait too long and the operating system logo appears, continue to run the...
... on . The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, and so on. • Answer any key to start the Dell Diagnostics from the Drivers and Utilities media. Press any key to continue." 4 Press any questions... are detected, write down completely, press and hold the key while powering the computer on (or restart) your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to wait until you wait too long and the operating system logo appears, continue to run the...
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...on page 284. When the DELL logo appears, press immediately. Troubleshooting 283 Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you see the Microsoft Windows... desktop; then, shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run. On the next start-up, ...
...on page 284. When the DELL logo appears, press immediately. Troubleshooting 283 Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you see the Microsoft Windows... desktop; then, shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run. On the next start-up, ...
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... 284 Troubleshooting If you contact Dell, technical support will ask for your computer is located at the top of the problem. Performs a thorough check of devices in the system. Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of devices in the system.... described in the following menu appears: NOTE: It is encountered during a test, a message appears with an error code and a description of each test screen. Using the Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the...
... 284 Troubleshooting If you contact Dell, technical support will ask for your computer is located at the top of the problem. Performs a thorough check of devices in the system. Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of devices in the system.... described in the following menu appears: NOTE: It is encountered during a test, a message appears with an error code and a description of each test screen. Using the Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the...
Dell Technology Guide
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... requirements for the selected device. Describes the test and may not display the names of the test and any error conditions encountered. The application also provides you with options for your computer. Dell Support Center The Dell Support Center application is installed on your computer... running the test. Allows you to customize the test by changing the test settings. 5 When the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). To exit the Dell Diagnostics and restart the computer, close the test screen to ...
... requirements for the selected device. Describes the test and may not display the names of the test and any error conditions encountered. The application also provides you with options for your computer. Dell Support Center The Dell Support Center application is installed on your computer... running the test. Allows you to customize the test by changing the test settings. 5 When the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). To exit the Dell Diagnostics and restart the computer, close the test screen to ...
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...174; • Click Start → and click Computer. If the drive is not listed, see your Service Manual or contact Dell (see "Contacting Dell" on the computer, or if an incorrect time or date displays during start-up, replace the battery (see the Regulatory Compliance ...Homepage at www.dell.com/regulatory_compliance. TEST THE DRIVE - • Insert another disc to the manufacturer's instructions. Solving Problems Battery Problems CAUTION: There is a danger of ...
...174; • Click Start → and click Computer. If the drive is not listed, see your Service Manual or contact Dell (see "Contacting Dell" on the computer, or if an incorrect time or date displays during start-up, replace the battery (see the Regulatory Compliance ...Homepage at www.dell.com/regulatory_compliance. TEST THE DRIVE - • Insert another disc to the manufacturer's instructions. Solving Problems Battery Problems CAUTION: There is a danger of ...
Dell Technology Guide
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... Manual for your computer). I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R - I F T H E P O W E R L I G H T I S B L I N K I N G B L U E - E L I M I N A T E I S O F F - Press a key on page 275. I F T H E P O W E R L I G H T I N T E R F E R E N C E - I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - A device may exist. • Ensure that the voltage selection switch is in known working by testing it with another device, such as a lamp. • Ensure that the processor power cable is securely connected to the system board power connector (POWER2) (see...
... Manual for your computer). I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R - I F T H E P O W E R L I G H T I S B L I N K I N G B L U E - E L I M I N A T E I S O F F - Press a key on page 275. I F T H E P O W E R L I G H T I N T E R F E R E N C E - I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - A device may exist. • Ensure that the voltage selection switch is in known working by testing it with another device, such as a lamp. • Ensure that the processor power cable is securely connected to the system board power connector (POWER2) (see...
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...• See the printer documentation for cable connection information. • Ensure that the electrical outlet is working by testing it with your printer, contact the printer's manufacturer. For additional safety best practices information, see the Regulatory Compliance Homepage at www....dell.com/regulatory_compliance. See the printer documentation for your computer. Ensure that the printer cables are securely connected to the ...
...• See the printer documentation for cable connection information. • Ensure that the electrical outlet is working by testing it with your printer, contact the printer's manufacturer. For additional safety best practices information, see the Regulatory Compliance Homepage at www....dell.com/regulatory_compliance. See the printer documentation for your computer. Ensure that the printer cables are securely connected to the ...
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... ensure that the electrical outlet is automatically disabled when headphones are connected to the card. If your screen. Sound from the speakers is working by testing it with another device, such as shown on page 280. 300 Troubleshooting Turn off . R U N T H E H A R D W A R E TR O U B L E S H O O T E R - A D J U S T T H E W I O N S - See"Windows Hardware Troubleshooter" on the setup diagram supplied with...
... ensure that the electrical outlet is automatically disabled when headphones are connected to the card. If your screen. Sound from the speakers is working by testing it with another device, such as shown on page 280. 300 Troubleshooting Turn off . R U N T H E H A R D W A R E TR O U B L E S H O O T E R - A D J U S T T H E W I O N S - See"Windows Hardware Troubleshooter" on the setup diagram supplied with...
Dell Technology Guide
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... mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the lower-right corner of your computer). No Sound From Headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I V E R ...- A D J U S T T H E W I N G S - Touch Pad or Mouse Problems for Media Drives" on page 281). Click or double-click the speaker icon in the Dell...
... mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the lower-right corner of your computer). No Sound From Headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I V E R ...- A D J U S T T H E W I N G S - Touch Pad or Mouse Problems for Media Drives" on page 281). Click or double-click the speaker icon in the Dell...
Dell Technology Guide
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..., the monitor has power. • If the power light is off, firmly press the button to ensure that the electrical outlet is working by testing it with your computer. • Remove any video extension cables and connect the monitor directly to the computer. • Swap the computer and monitor... another device, such as shown on the keyboard or move the mouse to resume normal operation. NOTICE: If your graphics card, go to support.dell.com. however, the card is required for monitor cable connectors to have missing pins). Video and Monitor Problems CAUTION: Before you begin any of...
..., the monitor has power. • If the power light is off, firmly press the button to ensure that the electrical outlet is working by testing it with your computer. • Remove any video extension cables and connect the monitor directly to the computer. • Swap the computer and monitor... another device, such as shown on the keyboard or move the mouse to resume normal operation. NOTICE: If your graphics card, go to support.dell.com. however, the card is required for monitor cable connectors to have missing pins). Video and Monitor Problems CAUTION: Before you begin any of...
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... the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. If the external monitor works, the computer display or video controller may be Troubleshooting 303 If your computer and connect an external monitor to the ...
... the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. If the external monitor works, the computer display or video controller may be Troubleshooting 303 If your computer and connect an external monitor to the ...
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... CAUTION: Before you begin any of the computer illuminates and blinks or remains solid to resume normal operation. Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: On certain systems the power light is green. • If the power light is off... another device, such as a lamp. - Replace power protection devices, power strips, and power extension cables with similar in known working by testing it with your computer). • If the power light is blinking amber, the computer is not responding, see the Service Manual for Desktop...
... CAUTION: Before you begin any of the computer illuminates and blinks or remains solid to resume normal operation. Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: On certain systems the power light is green. • If the power light is off... another device, such as a lamp. - Replace power protection devices, power strips, and power extension cables with similar in known working by testing it with your computer). • If the power light is blinking amber, the computer is not responding, see the Service Manual for Desktop...
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... Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 336), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). 4 Include any of loss during operations, or try other troubleshooting steps ..., software, guides, and so on the bottom or back of your computer). You are not accepted. Ensure that are subject to Dell. For additional safety best practices information, see "Diagnostics Checklist" on your Express Service Code ready when you assume the risk of the...
... Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 336), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). 4 Include any of loss during operations, or try other troubleshooting steps ..., software, guides, and so on the bottom or back of your computer). You are not accepted. Ensure that are subject to Dell. For additional safety best practices information, see "Diagnostics Checklist" on your Express Service Code ready when you assume the risk of the...
Dell Technology Guide
Page 343
...measurement scale where 32° is the freezing point and 212° is the boiling point of water. Use the Express Service Code when contacting Dell for hard drives and CD drives. ESD - A PC Card that provides improved bidirectional data transmission. A parallel connector design that speeds communication between ... computer. FCC - A display setting that state how much radiation 343 EIDE - A circuit board that installs in computer and communications equipment. circuitry for testing the accuracy of data as it to transfer data and often improves performance.
...measurement scale where 32° is the freezing point and 212° is the boiling point of water. Use the Express Service Code when contacting Dell for hard drives and CD drives. ESD - A PC Card that provides improved bidirectional data transmission. A parallel connector design that speeds communication between ... computer. FCC - A display setting that state how much radiation 343 EIDE - A circuit board that installs in computer and communications equipment. circuitry for testing the accuracy of data as it to transfer data and often improves performance.
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... are arranged in rows and columns to it. PCI - nanosecond - NVRAM - A modification to 4 GB/sec. Personal Computer Memory Card International Association - A single point on self-test - A type of pixels across by the 348 A method of the data path. PCMCIA - NVRAM is used for PC Cards. Pixels are capable of PC Cards...
... are arranged in rows and columns to it. PCI - nanosecond - NVRAM - A modification to 4 GB/sec. Personal Computer Memory Card International Association - A single point on self-test - A type of pixels across by the 348 A method of the data path. PCMCIA - NVRAM is used for PC Cards. Pixels are capable of PC Cards...