Owner's Manual
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... 56 CD and DVD drive problems 57 Hard drive problems 58 E-Mail, Modem, and Internet Problems 58 Error Messages 60 Keyboard Problems 62 Lockups and Software Problems 62 The computer does not start up 62 The computer stops responding 63 A program stops responding 63 A program crashes repeatedly 63 A program is designed... for an earlier Microsoft® Windows® operating system . . . . . 64 A solid blue screen appears 64 Other software problems 65 Media Card Reader Problems 66 Memory Problems 67 Contents 5
... 56 CD and DVD drive problems 57 Hard drive problems 58 E-Mail, Modem, and Internet Problems 58 Error Messages 60 Keyboard Problems 62 Lockups and Software Problems 62 The computer does not start up 62 The computer stops responding 63 A program stops responding 63 A program crashes repeatedly 63 A program is designed... for an earlier Microsoft® Windows® operating system . . . . . 64 A solid blue screen appears 64 Other software problems 65 Media Card Reader Problems 66 Memory Problems 67 Contents 5
Owner's Manual
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Resolving Software and Hardware Incompatibilities 91 Restoring Your Operating System 92 Using Microsoft Windows System Restore . . . . 93 Using Dell PC Restore 95 Using the Operating System CD 98 4 Removing and Installing Parts 101 Before You Begin 101 Recommended Tools 101 Turning Off Your Computer ...
Resolving Software and Hardware Incompatibilities 91 Restoring Your Operating System 92 Using Microsoft Windows System Restore . . . . 93 Using Dell PC Restore 95 Using the Operating System CD 98 4 Removing and Installing Parts 101 Before You Begin 101 Recommended Tools 101 Turning Off Your Computer ...
Owner's Manual
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Only 180 Definition of "Dell-Installed" Software and Peripherals 181 Definition of "Third-Party" Software and Peripherals 181 FCC Notice (U.S. Only 181 FCC Class B 181 Contents 9 Replacing the Support Bracket 164 Replacing the Computer Cover 165 Specifications 167 System Setup ... CMOS Settings 177 Flashing the BIOS 178 Cleaning Your Computer 179 Computer, Keyboard, and Monitor 179 Mouse 179 Floppy Drive 180 CDs and DVDs 180 Dell Technical Support Policy (U.S.
Only 180 Definition of "Dell-Installed" Software and Peripherals 181 Definition of "Third-Party" Software and Peripherals 181 FCC Notice (U.S. Only 181 FCC Class B 181 Contents 9 Replacing the Support Bracket 164 Replacing the Computer Cover 165 Specifications 167 System Setup ... CMOS Settings 177 Flashing the BIOS 178 Cleaning Your Computer 179 Computer, Keyboard, and Monitor 179 Mouse 179 Floppy Drive 180 CDs and DVDs 180 Dell Technical Support Policy (U.S.
Owner's Manual
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... Service and support - Certified drivers, patches, and software updates • Desktop System Software (DSS)- your configuration. Finding Information 13 support.dell.com and tips, articles from technicians, NOTE: Select your Dell computer. Contact information, service call status and support...installs the updates appropriate for correct 3 Scroll to System and Configuration Utilities→ Dell Desktop System Software and click Download Now. Troubleshooting hints Dell Support Website - Computer documentation, details on your computer, you reinstall the operating system...
... Service and support - Certified drivers, patches, and software updates • Desktop System Software (DSS)- your configuration. Finding Information 13 support.dell.com and tips, articles from technicians, NOTE: Select your Dell computer. Contact information, service call status and support...installs the updates appropriate for correct 3 Scroll to System and Configuration Utilities→ Dell Desktop System Software and click Download Now. Troubleshooting hints Dell Support Website - Computer documentation, details on your computer, you reinstall the operating system...
Owner's Manual
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Setting Up and Using Your Computer 25 To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that you follow all copyright laws when you are playing CDs or DVDs. 1 Press the eject button on the CD or DVD tray when you ...
Setting Up and Using Your Computer 25 To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that you follow all copyright laws when you are playing CDs or DVDs. 1 Press the eject button on the CD or DVD tray when you ...
Owner's Manual
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... The types of the window. For help, open Sonic Digital Media and then click the question mark icon in Dell™ computers can also use Sonic Digital Media for available software patches on your computer or backing up important data. The DVD-writable drives installed in the upper-right corner of... CD or DVD drives offered by Dell may not read DVD+/-R, DVD+/-RW, and DVD+R DL (dual layer) media, ...
... The types of the window. For help, open Sonic Digital Media and then click the question mark icon in Dell™ computers can also use Sonic Digital Media for available software patches on your computer or backing up important data. The DVD-writable drives installed in the upper-right corner of... CD or DVD drives offered by Dell may not read DVD+/-R, DVD+/-RW, and DVD+R DL (dual layer) media, ...
Owner's Manual
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... MP3 files can be used to play in regular stereos. Blank DVD+/-Rs can be played only on MP3 players or on that have MP3 software installed. 30 Setting Up and Using Your Computer After you create a DVD+/-R disc, you may not be able to write to that you start Sonic...
... MP3 files can be used to play in regular stereos. Blank DVD+/-Rs can be played only on MP3 players or on that have MP3 software installed. 30 Setting Up and Using Your Computer After you create a DVD+/-R disc, you may not be able to write to that you start Sonic...
Owner's Manual
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... to eliminate the possibility that the original one is not listed, perform a full scan with your antivirus software to check for and remove viruses. R U N T H E D E L L D I A G N O S T I N T H E S YS T E M S E T U P P R O G R A M - Windows Vista®: Click Start and click Computer. See "Resolving Software and Hardware Incompatibilities" on page 179. CHECK THE CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S ...restart the computer. ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - See "Starting the Dell Diagnostics From Your Hard Drive" on page 172.
... to eliminate the possibility that the original one is not listed, perform a full scan with your antivirus software to check for and remove viruses. R U N T H E D E L L D I A G N O S T I N T H E S YS T E M S E T U P P R O G R A M - Windows Vista®: Click Start and click Computer. See "Resolving Software and Hardware Incompatibilities" on page 179. CHECK THE CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S ...restart the computer. ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - See "Starting the Dell Diagnostics From Your Hard Drive" on page 172.
Owner's Manual
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... does not start up ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET 62 Solving Problems See "Resolving Software and Hardware Incompatibilities" on page 172. ENSURE THAT THE USB PORTS ARE ENABLED IN THE SYSTEM SETUP P R O G R A M - CHECK ...; Check the cable connector for bent or broken pins and for damaged or frayed cables. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
... does not start up ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET 62 Solving Problems See "Resolving Software and Hardware Incompatibilities" on page 172. ENSURE THAT THE USB PORTS ARE ENABLED IN THE SYSTEM SETUP P R O G R A M - CHECK ...; Check the cable connector for bent or broken pins and for damaged or frayed cables. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Owner's Manual
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.... Then restart your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on your keyboard or moving your computer. A program stops responding END THE PROGRAM - 1 Press simultaneously. 2 Click Applications...
.... Then restart your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on your keyboard or moving your computer. A program stops responding END THE PROGRAM - 1 Press simultaneously. 2 Click Applications...
Owner's Manual
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...Ensure that the program is compatible with the operating system installed on your computer meets the minimum hardware requirements needed to run the software. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND... CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Solving Problems 65 Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify...
...Ensure that the program is compatible with the operating system installed on your computer meets the minimum hardware requirements needed to run the software. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND... CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Solving Problems 65 Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify...
Owner's Manual
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... is not running, check to see "Installing Memory" on page 84). Memory Problems CAUTION: Before you are following the memory installation guidelines (see "Starting the Dell Diagnostics From Your Hard Drive" on page 112). • Your computer supports DDR2 memory. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close... memory. • Ensure that you are not using to see if it is enabled in the BIOS setup that resolves the problem. • See the software documentation for minimum memory requirements. FLEXBAY DEVICE IS DISABLED -
... is not running, check to see "Installing Memory" on page 84). Memory Problems CAUTION: Before you are following the memory installation guidelines (see "Starting the Dell Diagnostics From Your Hard Drive" on page 112). • Your computer supports DDR2 memory. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close... memory. • Ensure that you are not using to see if it is enabled in the BIOS setup that resolves the problem. • See the software documentation for minimum memory requirements. FLEXBAY DEVICE IS DISABLED -
Owner's Manual
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... Panel, and then click Printers and Other Hardware. 2 Click Mouse. 3 Adjust the settings as needed. See "Reinstalling Drivers and Utilities" on page 91. See "Resolving Software and Hardware Incompatibilities" on page 88. C H E C K T H E N E T W O R K L I V E R - RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN Solving Problems 69 For a description of the computer and...
... Panel, and then click Printers and Other Hardware. 2 Click Mouse. 3 Adjust the settings as needed. See "Reinstalling Drivers and Utilities" on page 91. See "Resolving Software and Hardware Incompatibilities" on page 88. C H E C K T H E N E T W O R K L I V E R - RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN Solving Problems 69 For a description of the computer and...
Owner's Manual
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... power extension cables to verify that the computer turns on . The computer is working by testing it with another device, such as a lamp. C H E C K Y O U R N E T W O R K S E T T I N G B L U E - See "Resolving Software and Hardware Incompatibilities" on the keyboard, move the mouse, or press the power button to verify that your network settings are correct and that the...
... power extension cables to verify that the computer turns on . The computer is working by testing it with another device, such as a lamp. C H E C K Y O U R N E T W O R K S E T T I N G B L U E - See "Resolving Software and Hardware Incompatibilities" on the keyboard, move the mouse, or press the power button to verify that your network settings are correct and that the...
Owner's Manual
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... SETUP P R O G R A M - Solving Problems 75 No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I N D O W S V O L U M E C O N T R O L - Ensure that the volume is turned up and that the headphone cable is not muted. A D J U S T T H E W I O N - R E I N S T A L L T H E S O U N D D R I V E R - See "Resolving Software and Hardware Incompatibilities" on page 15). See "System Setup" on page 90. Click or double-click the speaker icon in the lower-right corner of...
... SETUP P R O G R A M - Solving Problems 75 No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I N D O W S V O L U M E C O N T R O L - Ensure that the volume is turned up and that the headphone cable is not muted. A D J U S T T H E W I O N - R E I N S T A L L T H E S O U N D D R I V E R - See "Resolving Software and Hardware Incompatibilities" on page 15). See "System Setup" on page 90. Click or double-click the speaker icon in the lower-right corner of...
Owner's Manual
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..., and ensure that the device that is active. NOTE: If your computer cannot display a screen image, see "Lockups and Software Problems" on page 62) and run the Dell Diagnostics from the diagnostics utility partition on (or restart) your computer and try again. NOTE: If you wait too long and...before you begin any key to wait until you want to be working properly. 2 Turn on your computer, perform the checks in Lockups and Software Problems (see "Getting Help" on page 172 to review your hard drive. NOTE: The Drivers and Utilities media is recommended that no diagnostics...
..., and ensure that the device that is active. NOTE: If your computer cannot display a screen image, see "Lockups and Software Problems" on page 62) and run the Dell Diagnostics from the diagnostics utility partition on (or restart) your computer and try again. NOTE: If you wait too long and...before you begin any key to wait until you want to be working properly. 2 Turn on your computer, perform the checks in Lockups and Software Problems (see "Getting Help" on page 172 to review your hard drive. NOTE: The Drivers and Utilities media is recommended that no diagnostics...
Owner's Manual
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... a problem with your computer. Troubleshooting Tools 87 All devices require a driver program. Each device has its driver recognizes. Dell ships your computer to install drivers if you are installing software appropriate for operating systems that you : • Upgrade your operating system. • Reinstall your problem and, if necessary... Menu screen. 6 Remove the Drivers and Utilities media (if applicable). You may contain drivers for your operating system. To exit the Dell Diagnostics and restart the computer, close the test screen to return to perform this procedure.
... a problem with your computer. Troubleshooting Tools 87 All devices require a driver program. Each device has its driver recognizes. Dell ships your computer to install drivers if you are installing software appropriate for operating systems that you : • Upgrade your operating system. • Reinstall your problem and, if necessary... Menu screen. 6 Remove the Drivers and Utilities media (if applicable). You may contain drivers for your operating system. To exit the Dell Diagnostics and restart the computer, close the test screen to return to perform this procedure.
Owner's Manual
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...→ Device Manager. If you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to resolve a hardware conflict on the computer, click Continue; Troubleshooting Tools 91 Resolving... Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you...
...→ Device Manager. If you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to resolve a hardware conflict on the computer, click Continue; Troubleshooting Tools 91 Resolving... Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you...
Owner's Manual
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...they may not apply if you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Creating a Restore Point NOTE: You must be logged in ... allows you set restore points at important events - See the Windows Help and Support Center for restore. Windows Vista will automatically set your Dell™ computer to the Windows Classic view. driver and application installs. NOTICE: Make regular backups of your data files. You can also ...
...they may not apply if you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Creating a Restore Point NOTE: You must be logged in ... allows you set restore points at important events - See the Windows Help and Support Center for restore. Windows Vista will automatically set your Dell™ computer to the Windows Classic view. driver and application installs. NOTICE: Make regular backups of your data files. You can also ...
Owner's Manual
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...PC Restore to return your computer's operating system. After you have been restored to factory condition. 8 Click Finish to select Dell Factory Tools, then Dell Factory Image Restore. The Confirm Data Deletion screen appears. If you remove PC Restore from your computer, even to gain additional... you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. 4 To access the recovery options, log on to the computer as a local user. Dell PC Restore enables you to restore your computer. To access the command...
...PC Restore to return your computer's operating system. After you have been restored to factory condition. 8 Click Finish to select Dell Factory Tools, then Dell Factory Image Restore. The Confirm Data Deletion screen appears. If you remove PC Restore from your computer, even to gain additional... you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. 4 To access the recovery options, log on to the computer as a local user. Dell PC Restore enables you to restore your computer. To access the command...