Dell™ Technology Guide
Page 106
.... Click Cancel to return to save, save it Stops Responding and Displays a Solid Blue Screen When an operating system experiences an unrecoverable error, the computer displays a blue screen containing error codes, and all computer operations stop. Click Cancel to return to save, save it now. • Do not shut down . At this point...
.... Click Cancel to return to save, save it Stops Responding and Displays a Solid Blue Screen When an operating system experiences an unrecoverable error, the computer displays a blue screen containing error codes, and all computer operations stop. Click Cancel to return to save, save it now. • Do not shut down . At this point...
Dell™ Technology Guide
Page 282
... After the computer has been powered down the error code(s) and see "Contacting Dell" on page 337. 1 Ensure that the computer is connected to an electrical outlet that is known to wait until you see the Microsoft® Windows® desktop; Select Diagnostics from the boot menu and press...Diagnostics from the boot menu and press . 282 Troubleshooting NOTE: If you want to start the Dell Diagnostics from the diagnostics utility partition on page 337. Starting the Dell Diagnostics on Desktop Computers NOTE: If your system board, keyboard, display, memory, hard drive, and so on. ...
... After the computer has been powered down the error code(s) and see "Contacting Dell" on page 337. 1 Ensure that the computer is connected to an electrical outlet that is known to wait until you see the Microsoft® Windows® desktop; Select Diagnostics from the boot menu and press...Diagnostics from the boot menu and press . 282 Troubleshooting NOTE: If you want to start the Dell Diagnostics from the diagnostics utility partition on page 337. Starting the Dell Diagnostics on Desktop Computers NOTE: If your system board, keyboard, display, memory, hard drive, and so on. ...
Dell™ Technology Guide
Page 284
... check of devices on a symptom of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you to 20 minutes. Using the Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the...at the top of the problem you are having. Allows you run . Write down the error code and problem description and see "Contacting Dell" on your computer is encountered during a test, a message appears with an error code and a description of devices in the system. Used to test a specific device or ...
... check of devices on a symptom of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you to 20 minutes. Using the Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the...at the top of the problem you are having. Allows you run . Write down the error code and problem description and see "Contacting Dell" on your computer is encountered during a test, a message appears with an error code and a description of devices in the system. Used to test a specific device or ...
Dell™ Technology Guide
Page 285
.... 6 Remove the Dell Drivers and Utilities media (if applicable). Describes the test and may not display the names of all the components installed on your computer and available from the Dell Support Center icon on your computer or all devices from the Start button. Troubleshooting 285 Displays error conditions encountered, error codes, and the problem...
.... 6 Remove the Dell Drivers and Utilities media (if applicable). Describes the test and may not display the names of all the components installed on your computer and available from the Dell Support Center icon on your computer or all devices from the Start button. Troubleshooting 285 Displays error conditions encountered, error codes, and the problem...
Dell™ Technology Guide
Page 335
... 336), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). 4 Include any accessories that belong with your computer. The code helps Dell's automated-support telephone system direct your computer). CAUTION: Before working...or near the computer. Remember to be asked to type some commands at the keyboard, relay detailed information during shipment to Dell. For additional safety best practices information, see "Diagnostics Checklist" on the bottom or back of the preceding requirements will be...
... 336), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). 4 Include any accessories that belong with your computer. The code helps Dell's automated-support telephone system direct your computer). CAUTION: Before working...or near the computer. Remember to be asked to type some commands at the keyboard, relay detailed information during shipment to Dell. For additional safety best practices information, see "Diagnostics Checklist" on the bottom or back of the preceding requirements will be...
Dell™ Technology Guide
Page 336
...operating system documentation to determine the contents of your computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you... performed: 336 Getting Help Otherwise, record the contents of problem and troubleshooting procedures you connected to a printer, print each file before calling Dell. If the computer is connected to a network? Error message, beep code, or diagnostic code...
...operating system documentation to determine the contents of your computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you... performed: 336 Getting Help Otherwise, record the contents of problem and troubleshooting procedures you connected to a printer, print each file before calling Dell. If the computer is connected to a network? Error message, beep code, or diagnostic code...
Dell™ Technology Guide
Page 350
... or when you call Dell for customer service or technical support. An I/O port often used to install and configure hardware and software. Service Tag - A bar code label on your computer that identifies your computer...350 SATA - SIM cards can often be used for errors. A high-speed interface used programs, files, folders, and drives. A type of the processor. RPM - Hard drive speed is synchronized with most Windows...operation of files. If you shut down your Windows desktop and doubleclick the icon, you can open its corresponding folder or file without having to ...
... or when you call Dell for customer service or technical support. An I/O port often used to install and configure hardware and software. Service Tag - A bar code label on your computer that identifies your computer...350 SATA - SIM cards can often be used for errors. A high-speed interface used programs, files, folders, and drives. A type of the processor. RPM - Hard drive speed is synchronized with most Windows...operation of files. If you shut down your Windows desktop and doubleclick the icon, you can open its corresponding folder or file without having to ...
Owner's Manual
Page 86
If your computer beeps during start -up if the monitor cannot display errors or problems. This series of repetitive three short beeps. Remove and then reinstall the memory modules (see "Dell Diagnostics" on page 90). 86 Troubleshooting Tools Ensure that the main power cable and front ... a device might emit a series of beeps during start -up : 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Memory" on page 110). - This beep code tells you that all power cables are securely connected to the system board (see "System Board Components...
If your computer beeps during start -up if the monitor cannot display errors or problems. This series of repetitive three short beeps. Remove and then reinstall the memory modules (see "Dell Diagnostics" on page 90). 86 Troubleshooting Tools Ensure that the main power cable and front ... a device might emit a series of beeps during start -up : 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Memory" on page 110). - This beep code tells you that all power cables are securely connected to the system board (see "System Board Components...
Owner's Manual
Page 87
Code Description (repetitive short beeps) Suggested Remedy 1 BIOS checksum Contact Dell. motherboard failure 4 RAM Read/Write 1 Ensure that no special memory failure module/memory connector placement requirements exist (see "Memory ...and then restart the computer. Possible Battery" on page 126). 3 If the problem persists, contact Dell. 3 Possible Contact Dell. Continue until you have identified a faulty module or reinstalled all modules without error. 2 If available, install good memory of the same type into your computer (see "Memory Installation ...
Code Description (repetitive short beeps) Suggested Remedy 1 BIOS checksum Contact Dell. motherboard failure 4 RAM Read/Write 1 Ensure that no special memory failure module/memory connector placement requirements exist (see "Memory ...and then restart the computer. Possible Battery" on page 126). 3 If the problem persists, contact Dell. 3 Possible Contact Dell. Continue until you have identified a faulty module or reinstalled all modules without error. 2 If available, install good memory of the same type into your computer (see "Memory Installation ...
Owner's Manual
Page 92
...: It is encountered during a test, a message appears with an error code and a description of the problem you select Test System to be run a complete test on page 202. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for...problem. This option lists the most common symptoms. 3 If a problem is recommended that you are having. Write down the error code and problem description and see "Contacting Dell" on your Service Tag. 92 Troubleshooting Tools Use to test a specific device or customize the tests to run . Option...
...: It is encountered during a test, a message appears with an error code and a description of the problem you select Test System to be run a complete test on page 202. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for...problem. This option lists the most common symptoms. 3 If a problem is recommended that you are having. Write down the error code and problem description and see "Contacting Dell" on your Service Tag. 92 Troubleshooting Tools Use to test a specific device or customize the tests to run . Option...
Owner's Manual
Page 93
... requirements for more information. 4 If you to the Main Menu screen. Tab Results Errors Help Configuration Parameters Function Displays the results of the screen. To exit the Dell Diagnostics and restart the computer, close the test screen to return to customize the test... Test or Symptom Tree option, click the applicable tab described in the left pane of the test and any error conditions encountered. Displays error conditions encountered, error codes, and the problem description. Displays your computer. Allows you run a test from system setup, memory, and various...
... requirements for more information. 4 If you to the Main Menu screen. Tab Results Errors Help Configuration Parameters Function Displays the results of the screen. To exit the Dell Diagnostics and restart the computer, close the test screen to return to customize the test... Test or Symptom Tree option, click the applicable tab described in the left pane of the test and any error conditions encountered. Displays error conditions encountered, error codes, and the problem description. Displays your computer. Allows you run a test from system setup, memory, and various...
Owner's Manual
Page 207
...in some computers) where you to the system bus. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code service may not be available in and out of the IDE interface for testing the accuracy of data as it to use...some computers, expanding the capabilities of your Dell™ computer. ENERGY STAR® - DVD+RW drive - error checking and correction - A parallel connector design that provides bidirectional data transmission. ESD - ExpressCard - Use the Express Service Code when contacting Dell for digital transmission between a computer and a...
...in some computers) where you to the system bus. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code service may not be available in and out of the IDE interface for testing the accuracy of data as it to use...some computers, expanding the capabilities of your Dell™ computer. ENERGY STAR® - DVD+RW drive - error checking and correction - A parallel connector design that provides bidirectional data transmission. ESD - ExpressCard - Use the Express Service Code when contacting Dell for digital transmission between a computer and a...
Owner's Manual
Page 220
... support policy, 199 support site, 12 Dell Diagnostics, 90 diagnostics beep codes, 86 Dell, 90 documentation End User License Agreement, 11 ergonomics, 11 Finding Information, 11 online, 12 Product Information Guide, 11 regulatory, 11 safety, 11 Setup Diagram, 11 ... drive, 143 serial ATA, 140 DVD drive problems, 65 DVDs, 34 playing, 31 E e-mail problems, 66 End User License Agreement, 11 ergonomics information, 11 error messages beep codes, 86 troubleshooting, 68 F Files and Settings Transfer Wizard, 54, 60 Finding Information, 11 Flex Bay drive Media Card Reader, 16-19 floppy drive installing...
... support policy, 199 support site, 12 Dell Diagnostics, 90 diagnostics beep codes, 86 Dell, 90 documentation End User License Agreement, 11 ergonomics, 11 Finding Information, 11 online, 12 Product Information Guide, 11 regulatory, 11 safety, 11 Setup Diagram, 11 ... drive, 143 serial ATA, 140 DVD drive problems, 65 DVDs, 34 playing, 31 E e-mail problems, 66 End User License Agreement, 11 ergonomics information, 11 error messages beep codes, 86 troubleshooting, 68 F Files and Settings Transfer Wizard, 54, 60 Finding Information, 11 Flex Bay drive Media Card Reader, 16-19 floppy drive installing...
Owner's Manual
Page 221
H hard drive installing, 142 installing second, 143 problems, 66 removing, 140 hardware beep codes, 86 conflicts, 97 Dell Diagnostics, 90 Help and Support, 13 hibernate mode, 41, 43-44 I I/O panel replacing, 165 installing parts before you begin, 105 recommended tools, 105 turning off ... Windows, 12 Service Tag, 12, 16, 18 M Media Card Reader installing, 151-152 problems, 73 removing, 151 using, 36 memory installing, 126 problems, 74 messages error, 68 modem problems, 66 monitor blank, 83 clone mode, 40 connect DVI, 38-39 connect TV, 38-39 connect two, 38-39 connect VGA, 38...
H hard drive installing, 142 installing second, 143 problems, 66 removing, 140 hardware beep codes, 86 conflicts, 97 Dell Diagnostics, 90 Help and Support, 13 hibernate mode, 41, 43-44 I I/O panel replacing, 165 installing parts before you begin, 105 recommended tools, 105 turning off ... Windows, 12 Service Tag, 12, 16, 18 M Media Card Reader installing, 151-152 problems, 73 removing, 151 using, 36 memory installing, 126 problems, 74 messages error, 68 modem problems, 66 monitor blank, 83 clone mode, 40 connect DVI, 38-39 connect TV, 38-39 connect two, 38-39 connect VGA, 38...
Owner's Manual
Page 222
..., 78 setting up, 29 USB, 29 problems battery, 63 beep codes, 86 blue screen, 71 CD drive, 65 CD-RW drive, 65 computer crashes, 70-71 computer stops responding, 70 conflicts, 97 Dell Diagnostics, 90 drives, 64 DVD drive, 65 e-mail, 66 error messages, 68 general, 70 hard drive, 66 Internet, 66 keyboard...
..., 78 setting up, 29 USB, 29 problems battery, 63 beep codes, 86 blue screen, 71 CD drive, 65 CD-RW drive, 65 computer crashes, 70-71 computer stops responding, 70 conflicts, 97 Dell Diagnostics, 90 drives, 64 DVD drive, 65 e-mail, 66 error messages, 68 general, 70 hard drive, 66 Internet, 66 keyboard...
Service Manual
Page 19
...double-data-rate SDRAM - device - See driver. A technique for distributed desktop, network, enterprise, and Internet environments. A consortium of a CD. ...-RW (rewritable CDs) and CD-R (recordable CDs) discs. error checking and correction - An improved version of a DVD. CD... data and often improves performance. The Windows alpha-numeric code located on a sticker on a network that allows the...not installed in which two physical computational units exist inside a single processor package, thereby increasing computing efficiency and multitasking ability. DIN connector - ...
...double-data-rate SDRAM - device - See driver. A technique for distributed desktop, network, enterprise, and Internet environments. A consortium of a CD. ...-RW (rewritable CDs) and CD-R (recordable CDs) discs. error checking and correction - An improved version of a DVD. CD... data and often improves performance. The Windows alpha-numeric code located on a sticker on a network that allows the...not installed in which two physical computational units exist inside a single processor package, thereby increasing computing efficiency and multitasking ability. DIN connector - ...
Service Manual
Page 23
...to frequently used to 1400 x 1050. A video standard for errors. A video standard for video cards and controllers that identifies ... - A bar code label on the SCSI controller bus. An audio transfer file format that is generated at support.dell.com or when ... the computer is often measured in your Windows desktop and double-click the icon, you call Dell for video cards and controllers that checks files... - The sharpness and clarity of the processor. The setup.exe or install.exe program comes with a processor and a memory chip. surge protectors ...
...to frequently used to 1400 x 1050. A video standard for errors. A video standard for video cards and controllers that identifies ... - A bar code label on the SCSI controller bus. An audio transfer file format that is generated at support.dell.com or when ... the computer is often measured in your Windows desktop and double-click the icon, you call Dell for video cards and controllers that checks files... - The sharpness and clarity of the processor. The setup.exe or install.exe program comes with a processor and a memory chip. surge protectors ...
