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Dell™ Latitude™ E5400 and E5500 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell™ Technology Guide at support.dell.com. Models PP32LA and PP32LB www.dell.com | support.dell.com For more information about your computer.
Dell™ Latitude™ E5400 and E5500 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell™ Technology Guide at support.dell.com. Models PP32LA and PP32LB www.dell.com | support.dell.com For more information about your computer.
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Error Messages 29 System Messages 34 Troubleshooting Software and Hardware Problems 35 Dell Diagnostics 36 Troubleshooting Tips 38 Power Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System...
Error Messages 29 System Messages 34 Troubleshooting Software and Hardware Problems 35 Dell Diagnostics 36 Troubleshooting Tips 38 Power Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System...
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... data to the new computer: 1 On the Now go to transfer and click Next. NOTE: For more information about this procedure, search support.dell.com for transferring your settings and files and click Next. Follow the instructions provided on the screen. After the information has been copied, the... Completing the Collection Phase screen appears. 7 Click Finish. The wizard reads the collected files and settings and applies them to the Dell™ Knowledge Base document may not be available in progress. Microsoft Windows Vista 1 Click the Windows Vista Start button , and then click ...
... data to the new computer: 1 On the Now go to transfer and click Next. NOTE: For more information about this procedure, search support.dell.com for transferring your settings and files and click Next. Follow the instructions provided on the screen. After the information has been copied, the... Completing the Collection Phase screen appears. 7 Click Finish. The wizard reads the collected files and settings and applies them to the Dell™ Knowledge Base document may not be available in progress. Microsoft Windows Vista 1 Click the Windows Vista Start button , and then click ...
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...bus width DRAM bus width Processor address bus width Flash EPROM Graphics bus PCI bus (PCI-Express used for Intel Core 2 Duo Mobile Intel GE45 Express chipset 64 bit Dual-channel (2) 64-bit buses 32 bit 16 MB N/A 32 bit ...Support and select the option to 6 MB (Intel Core 2 Duo) maximum, 1066 MHz for video controllers) Intel® Core™ 2 Duo processor Intel Celeron® processor (Socket P) 32 KB per instruction, 32 KB data cache per core 1 MB (Intel Celeron) up to view information about your computer. NOTE: These specifications apply to both the Dell™ Latitude™ E5400...
...bus width DRAM bus width Processor address bus width Flash EPROM Graphics bus PCI bus (PCI-Express used for Intel Core 2 Duo Mobile Intel GE45 Express chipset 64 bit Dual-channel (2) 64-bit buses 32 bit 16 MB N/A 32 bit ...Support and select the option to 6 MB (Intel Core 2 Duo) maximum, 1066 MHz for video controllers) Intel® Core™ 2 Duo processor Intel Celeron® processor (Socket P) 32 KB per instruction, 32 KB data cache per core 1 MB (Intel Celeron) up to view information about your computer. NOTE: These specifications apply to both the Dell™ Latitude™ E5400...
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... maximum memory installed because some memory is reserved for system files. 3-in-1 Memory Card Reader 3-in-1 memory card controller 3-in-1 memory card connector Cards supported Ricoh R5C847 3-in-1 combo card connector Secure Digital (SD), SD I /II PC Card connector microphone connector, stereo headphone/speakers connector 4-pin connector one... full Mini-Card and one half Mini-Card slot optional RJ-11 connector RJ-45 connector S-video (supports S/PDIF adapter), VGA four USB connectors 9-pin D-sub connector 144-pin docking connector 20 Specifications
... maximum memory installed because some memory is reserved for system files. 3-in-1 Memory Card Reader 3-in-1 memory card controller 3-in-1 memory card connector Cards supported Ricoh R5C847 3-in-1 combo card connector Secure Digital (SD), SD I /II PC Card connector microphone connector, stereo headphone/speakers connector 4-pin connector one... full Mini-Card and one half Mini-Card slot optional RJ-11 connector RJ-45 connector S-video (supports S/PDIF adapter), VGA four USB connectors 9-pin D-sub connector 144-pin docking connector 20 Specifications
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Communications Modem Network adapter Wireless Mobile Broadband GPS Video Video type: Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Internal microphone Volume controls internal, ...LAN on system board wireless local area network (WLAN), wireless personal area network (WPAN) Mini-Cards Bluetooth® wireless technology Mini-Card supported by Mobile Broadband Mini-Card Intel integrated UMA graphics Intel GE45 size of shared video memory is up to 256 MB LVDS S-video (S/...
Communications Modem Network adapter Wireless Mobile Broadband GPS Video Video type: Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Internal microphone Volume controls internal, ...LAN on system board wireless local area network (WLAN), wireless personal area network (WPAN) Mini-Cards Bluetooth® wireless technology Mini-Card supported by Mobile Broadband Mini-Card Intel integrated UMA graphics Intel GE45 size of shared video memory is up to 256 MB LVDS S-video (S/...
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... failure module/memory connector placement requirements exist (see your Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible Contact Dell. Continue until you have two or more memory modules are compatible with your computer...available, install good memory of the same type into your computer see your Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell. 5 Real time clock 1 Replace the battery see your Service Manual failure. Code Description (...
... failure module/memory connector placement requirements exist (see your Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible Contact Dell. Continue until you have two or more memory modules are compatible with your computer...available, install good memory of the same type into your computer see your Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell. 5 Real time clock 1 Replace the battery see your Service Manual failure. Code Description (...
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C A C H E D I S A B L E D D U E T O F A I L U R E - See your Service Manual at support.dell.com for more information. See your Service Manual at support.dell.com for the operating system or the program that you begin any of the procedures in the proper place, and used the correct pathname. C D D R I V E C O N T R O L L E R F A I L U R E ...correctly, put spaces in this section, follow the safety instructions that shipped with your Service Manual at support.dell.com for more memory modules may be faulty or improperly seated. DATA ERROR - Run the hard...
C A C H E D I S A B L E D D U E T O F A I L U R E - See your Service Manual at support.dell.com for more information. See your Service Manual at support.dell.com for the operating system or the program that you begin any of the procedures in the proper place, and used the correct pathname. C D D R I V E C O N T R O L L E R F A I L U R E ...correctly, put spaces in this section, follow the safety instructions that shipped with your Service Manual at support.dell.com for more memory modules may be faulty or improperly seated. DATA ERROR - Run the hard...
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... hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 36). 30 Troubleshooting See your Service Manual at support.dell.com for more information. E X T E N D E D M E M O R Y S I V E - T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I Z E H A S C H A N G E D - See your Service Manual at support.dell.com), and boot the computer from a CD. The operating system is full. H A R D - D I S K D R I V E C O N T R O L L E R F A I O N E R R O R - Run the...
... hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 36). 30 Troubleshooting See your Service Manual at support.dell.com for more information. E X T E N D E D M E M O R Y S I V E - T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I Z E H A S C H A N G E D - See your Service Manual at support.dell.com), and boot the computer from a CD. The operating system is full. H A R D - D I S K D R I V E C O N T R O L L E R F A I O N E R R O R - Run the...
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... file, so the file cannot be faulty or improperly seated. MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - D I S K D R I V E R E A D F A I R E C T - See your Service Manual at support.dell.com for more information. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. K E Y B O A R D D A T A L I N E F A I L U R E - A memory module may be defective. Shut...
... file, so the file cannot be faulty or improperly seated. MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - D I S K D R I V E R E A D F A I R E C T - See your Service Manual at support.dell.com for more information. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. K E Y B O A R D D A T A L I N E F A I L U R E - A memory module may be defective. Shut...
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...). MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - M EMORY A L L O C A T I V E - A memory module may be faulty or improperly seated. N O B O O T S E C T O R O N H A R D D R I O N E R R O R - See your Service Manual at support.dell.com for more information. A memory module may be faulty or improperly seated. N O T I M E R T I C K I N T E R R U P T - The software you want to run the program again. Shut down the computer...
...). MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - M EMORY A L L O C A T I V E - A memory module may be faulty or improperly seated. N O B O O T S E C T O R O N H A R D D R I O N E R R O R - See your Service Manual at support.dell.com for more information. A memory module may be faulty or improperly seated. N O T I M E R T I C K I N T E R R U P T - The software you want to run the program again. Shut down the computer...
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... on the hard drive. Run the Windows error-checking utility to remove. 3 Click Uninstall. 4 See the program documentation for instructions (click Start→ Help and Support). See Windows Help and Support for installation instructions. SHUTDOWN FAILURE - TI M E- Connect your Service Manual at support.dell.com).
... on the hard drive. Run the Windows error-checking utility to remove. 3 Click Uninstall. 4 See the program documentation for instructions (click Start→ Help and Support). See Windows Help and Support for installation instructions. SHUTDOWN FAILURE - TI M E- Connect your Service Manual at support.dell.com).
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...FAILED AT CHECKPOINT [NNNN]. CMOS CHECKSUM ERROR - See your Service Manual at support.dell.com for assistance. O F - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 36). The keyboard controller may be malfunctioning, or a ...failure or RTC battery low. See your Service Manual at support.dell.com or see "Contacting Dell" on the system board may require recharging. Connect your Service Manual at support.dell.com. 34 Troubleshooting The computer failed to complete the start...
...FAILED AT CHECKPOINT [NNNN]. CMOS CHECKSUM ERROR - See your Service Manual at support.dell.com for assistance. O F - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 36). The keyboard controller may be malfunctioning, or a ...failure or RTC battery low. See your Service Manual at support.dell.com or see "Contacting Dell" on the system board may require recharging. Connect your Service Manual at support.dell.com. 34 Troubleshooting The computer failed to complete the start...
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... Windows Vista: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in BIOS setup. Troubleshooting Software and Hardware Problems If a... the option that the boot sequence information is detected but incorrectly configured, you can be malfunctioning or system board failure (see your Service Manual at support.dell.com). Use external power source for assistance). HA R D -D I S K D R I V E R E A D F A I V E P R O B L E M - KEYBOARD FAILURE - N O T I M E R T I C K I C E AVAILABLE - Possible hard drive failure during hard drive POST. ...
... Windows Vista: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in BIOS setup. Troubleshooting Software and Hardware Problems If a... the option that the boot sequence information is detected but incorrectly configured, you can be malfunctioning or system board failure (see your Service Manual at support.dell.com). Use external power source for assistance). HA R D -D I S K D R I V E R E A D F A I V E P R O B L E M - KEYBOARD FAILURE - N O T I M E R T I C K I C E AVAILABLE - Possible hard drive failure during hard drive POST. ...
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See your Service Manual at support.dell.com to review your computer's configuration information, and ensure that the device that you begin . Dell Diagnostics CAUTION: Before you want to test displays in the system setup program and is recommended that you print ...If you experience a problem with your computer. 36 Troubleshooting NOTICE: The Dell Diagnostics works only on page 40) and run the Dell Diagnostics before you contact Dell for technical assistance. Windows XP: 1 Click Start→Help and Support. 2 Type hardware troubleshooter in the search field and press to start the...
See your Service Manual at support.dell.com to review your computer's configuration information, and ensure that the device that you begin . Dell Diagnostics CAUTION: Before you want to test displays in the system setup program and is recommended that you print ...If you experience a problem with your computer. 36 Troubleshooting NOTICE: The Dell Diagnostics works only on page 40) and run the Dell Diagnostics before you contact Dell for technical assistance. Windows XP: 1 Click Start→Help and Support. 2 Type hardware troubleshooter in the search field and press to start the...
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...If an error message occurs in this document were written for the Windows default view, so they may help support personnel to the system board (see your Service Manual at support.dell.com). Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you added or removed a ...part before the problem started, review the installation procedures and ensure that the part is correctly installed (see your Service Manual at support.dell.com). • If a device does not work, ensure that the device is properly connected. • If an error message appears on...
...If an error message occurs in this document were written for the Windows default view, so they may help support personnel to the system board (see your Service Manual at support.dell.com). Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you added or removed a ...part before the problem started, review the installation procedures and ensure that the part is correctly installed (see your Service Manual at support.dell.com). • If a device does not work, ensure that the device is properly connected. • If an error message appears on...
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...Ensure that the main power cable and the front panel cable are not using to the system board connector (see your Service Manual at support.dell.com) to resume normal operation. There is a power problem, a device may be malfunctioning or incorrectly installed. • Ensure that the...power, a device might be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any expansion cards, including graphics cards (see if that your computer. Some possible causes of ...
...Ensure that the main power cable and the front panel cable are not using to the system board connector (see your Service Manual at support.dell.com) to resume normal operation. There is a power problem, a device may be malfunctioning or incorrectly installed. • Ensure that the...power, a device might be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any expansion cards, including graphics cards (see if that your computer. Some possible causes of ...
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...by pressing a key on your keyboard or moving your mouse, press and hold the power button for at support.dell.com). • Ensure that the memory you are using is supported by your computer, see "Memory" on page 36). The computer does not start up ENSURE THAT THE ...unable to perform an operating system shutdown. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with your computer. A program stops responding END THE PROGRAM - 1 Press simultaneously to ...
...by pressing a key on your keyboard or moving your mouse, press and hold the power button for at support.dell.com). • Ensure that the memory you are using is supported by your computer, see "Memory" on page 36). The computer does not start up ENSURE THAT THE ...unable to perform an operating system shutdown. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with your computer. A program stops responding END THE PROGRAM - 1 Press simultaneously to ...
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... Start→All Programs→Dell Support→Dell Support Settings. 2 Ensure that the program is checked. Dell Support Utility The Dell Support Utility is free and can be customized for your computer meets the minimum hardware requirements needed to run the software. Accessing the Dell Support Utility Access the Dell Support Utility from the If the Dell Support icon does not appear in...
... Start→All Programs→Dell Support→Dell Support Settings. 2 Ensure that the program is checked. Dell Support Utility The Dell Support Utility is free and can be customized for your computer meets the minimum hardware requirements needed to run the software. Accessing the Dell Support Utility Access the Dell Support Utility from the If the Dell Support icon does not appear in...
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...the icon to perform the following tasks: • Check your computing environment. • View the Dell Support Utility settings. • Access the help file for the Dell Support Utility. • View frequently asked questions, access the help file for your computing environment, view frequently...click, doubleclick, or right-click the icon. For more about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen. Troubleshooting 43 Clicking the Dell Support Icon Click or right-click the icon to manually check your computing environment...
...the icon to perform the following tasks: • Check your computing environment. • View the Dell Support Utility settings. • Access the help file for the Dell Support Utility. • View frequently asked questions, access the help file for your computing environment, view frequently...click, doubleclick, or right-click the icon. For more about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen. Troubleshooting 43 Clicking the Dell Support Icon Click or right-click the icon to manually check your computing environment...