Owner's Manual
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...computer does not start up 24 The computer stops responding 24 A program stops responding 25 A program crashes repeatedly 25 A program is designed for an earlier Windows operating system. . . . . 25 A solid blue screen appears 25 Other software problems 26 Memory Problems 26 Mouse Problems 27 Network Problems 28 Power ...and Monitor Problems 33 If the screen is blank 33 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell Diagnostics 38 Starting the Dell Diagnostics 38 Drivers 40 Identifying Drivers 40 Reinstalling Drivers 41 4 Contents
...computer does not start up 24 The computer stops responding 24 A program stops responding 25 A program crashes repeatedly 25 A program is designed for an earlier Windows operating system. . . . . 25 A solid blue screen appears 25 Other software problems 26 Memory Problems 26 Mouse Problems 27 Network Problems 28 Power ...and Monitor Problems 33 If the screen is blank 33 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell Diagnostics 38 Starting the Dell Diagnostics 38 Drivers 40 Identifying Drivers 40 Reinstalling Drivers 41 4 Contents
Owner's Manual
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..., and the operating system • Customer Care - Find It Here • Latest drivers for my computer • Answers to use Windows XP • Documentation for my computer • Documentation for my computer Dell Support Website - Online discussion with other Dell customers • Upgrades - Drivers, patches, and software updates • Reference - Contact information, order status, warranty...
..., and the operating system • Customer Care - Find It Here • Latest drivers for my computer • Answers to use Windows XP • Documentation for my computer • Documentation for my computer Dell Support Website - Online discussion with other Dell customers • Upgrades - Drivers, patches, and software updates • Reference - Contact information, order status, warranty...
Owner's Manual
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See the documentation that came with your printer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on the computer ...Complete the operating system setup if you have not already done so. 2 Install the printer driver if necessary. The USB connectors fit only one way. 12 Setting Up and Using Your Computer www.dell.com | support.dell.com parallel connector on computer screws (2) parallel printer cable connector on printer clips (2) notches...
See the documentation that came with your printer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on the computer ...Complete the operating system setup if you have not already done so. 2 Install the printer driver if necessary. The USB connectors fit only one way. 12 Setting Up and Using Your Computer www.dell.com | support.dell.com parallel connector on computer screws (2) parallel printer cable connector on printer clips (2) notches...
Owner's Manual
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... If your scanner is listed, right-click the printer icon. 3 Click Properties and click the Ports tab. www.dell.com | support.dell.com VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View ...if it has a locking tab or button. For a parallel printer, ensure that the Print to the scanner and the computer. REINSTALL THE PRINTER DRIVER - CHECK THE SCANNER DOCUMENTATION - UNLOCK THE SCANNER - RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See...
... If your scanner is listed, right-click the printer icon. 3 Click Properties and click the Ports tab. www.dell.com | support.dell.com VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View ...if it has a locking tab or button. For a parallel printer, ensure that the Print to the scanner and the computer. REINSTALL THE PRINTER DRIVER - CHECK THE SCANNER DOCUMENTATION - UNLOCK THE SCANNER - RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See...
Owner's Manual
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... the headphone connector (see page 45). Your headphones do not work if the CD drive is not muted. 32 Solving Problems ADJUST THE WINDOWS VOLUME CONTROL - Windows XP 1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio Devices...this CD-ROM device box. See page 41. No sound from headphones CHECK THE HEADPHONE CABLE CONNECTION - www.dell.com | support.dell.com RUN THE SPEAKER DIAGNOSTICS REINSTALL THE SOUND DRIVER - Ensure that the sound is operating in the lower-right corner of your screen. DISABLE DIGITAL MODE -...
... the headphone connector (see page 45). Your headphones do not work if the CD drive is not muted. 32 Solving Problems ADJUST THE WINDOWS VOLUME CONTROL - Windows XP 1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio Devices...this CD-ROM device box. See page 41. No sound from headphones CHECK THE HEADPHONE CABLE CONNECTION - www.dell.com | support.dell.com RUN THE SPEAKER DIAGNOSTICS REINSTALL THE SOUND DRIVER - Ensure that the sound is operating in the lower-right corner of your screen. DISABLE DIGITAL MODE -...
Owner's Manual
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... source of your problem and, if necessary, update the driver. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 40 Advanced Troubleshooting You may ...left pane of specialized commands that only its driver recognizes. Drivers What Is a Driver? Each device has its own set of the screen. Identifying Drivers If you with your Microsoft® Windows® operating system. www.dell.com | support.dell.com Tab Configuration Parameters Function Displays your ...
... source of your problem and, if necessary, update the driver. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 40 Advanced Troubleshooting You may ...left pane of specialized commands that only its driver recognizes. Drivers What Is a Driver? Each device has its own set of the screen. Identifying Drivers If you with your Microsoft® Windows® operating system. www.dell.com | support.dell.com Tab Configuration Parameters Function Displays your ...
Owner's Manual
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...41) to return your computer might not work correctly. If Device Driver Rollback does not resolve the problem, then use Windows XP Device Driver Rollback to replace the driver with a [!]) on the device icon. Dell PC Restore permanently deletes all data on your hard drive to the...restore your operating system in when you purchased the computer. Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for which the new driver was in the following ways: • Microsoft Windows XP System Restore returns your computer to an earlier operating state ...
...41) to return your computer might not work correctly. If Device Driver Rollback does not resolve the problem, then use Windows XP Device Driver Rollback to replace the driver with a [!]) on the device icon. Dell PC Restore permanently deletes all data on your hard drive to the...restore your operating system in when you purchased the computer. Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for which the new driver was in the following ways: • Microsoft Windows XP System Restore returns your computer to an earlier operating state ...
Owner's Manual
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...click Next. 3 Click a calendar date to which you want to restore your computer. www.dell.com | support.dell.com Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your data files or recover them.... To access help, see and select restore points. If a calendar date has only one restore point, then that is unsuccessful, then use Device Driver...
...click Next. 3 Click a calendar date to which you want to restore your computer. www.dell.com | support.dell.com Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your data files or recover them.... To access help, see and select restore points. If a calendar date has only one restore point, then that is unsuccessful, then use Device Driver...
Owner's Manual
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www.dell.com | support.dell.com 10 After the Microsoft Windows desktop appears on ). 76 Appendix Only) Technician-assisted technical support requires the cooperation and participation of the customer in a Custom Factory Integration... duration of the operating system, software programs, and hardware drivers to this technician-assisted technical support, online technical support is provided by the standard Dell limited warranty for third-party software and peripherals is available at support.dell.com. Dell Technical Support Policy (U.S. Additional technical support options may be ...
www.dell.com | support.dell.com 10 After the Microsoft Windows desktop appears on ). 76 Appendix Only) Technician-assisted technical support requires the cooperation and participation of the customer in a Custom Factory Integration... duration of the operating system, software programs, and hardware drivers to this technician-assisted technical support, online technical support is provided by the standard Dell limited warranty for third-party software and peripherals is available at support.dell.com. Dell Technical Support Policy (U.S. Additional technical support options may be ...
Owner's Manual
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Troubleshooting (continued) Hardware Troubleshooter, 44 restore to previous state, 41-42 turning off your computer, 18 U USB devices, booting to, 18 V video problems, 33 voltage selection switch, 48 volume adjusting, 31 W Windows XP Device Driver Rollback, 41 Hardware Troubleshooter, 44 Help and Support Center, 10 help, accessing, 10 Hyper-Threading, 17 Program Compatibility Wizard, 25 reinstalling, 42 scanner, 30 System Restore, 41-42 wizards Program Compatibility Wizard, 25 Index 99
Troubleshooting (continued) Hardware Troubleshooter, 44 restore to previous state, 41-42 turning off your computer, 18 U USB devices, booting to, 18 V video problems, 33 voltage selection switch, 48 volume adjusting, 31 W Windows XP Device Driver Rollback, 41 Hardware Troubleshooter, 44 Help and Support Center, 10 help, accessing, 10 Hyper-Threading, 17 Program Compatibility Wizard, 25 reinstalling, 42 scanner, 30 System Restore, 41-42 wizards Program Compatibility Wizard, 25 Index 99