Dell Users Guide
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... the Front of the Printer 329 Clearing Paper Jams From the Back of the Printer 330 Clearing Paper Jams From the Output Tray 332 Troubleshooting 337 27 Troubleshooting 339 Basic Printer Problems 339 Display Problems 339 Printing Problems 339 Print Quality Problems 341 The output is too light 341 Toner smears or...
... the Front of the Printer 329 Clearing Paper Jams From the Back of the Printer 330 Clearing Paper Jams From the Output Tray 332 Troubleshooting 337 27 Troubleshooting 339 Basic Printer Problems 339 Display Problems 339 Printing Problems 339 Print Quality Problems 341 The output is too light 341 Toner smears or...
Dell Users Guide
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... door of your region and fill in the requested details to support.dell.com support.dell.com provides several online tools, including: • Solutions - How to set up my printer Find it here Setup diagram Troubleshooting Express Service Code and Service Tag "Troubleshooting" on page 339 Service Tag xxxxxxx Express Service Code 000 000...
... door of your region and fill in the requested details to support.dell.com support.dell.com provides several online tools, including: • Solutions - How to set up my printer Find it here Setup diagram Troubleshooting Express Service Code and Service Tag "Troubleshooting" on page 339 Service Tag xxxxxxx Express Service Code 000 000...
Dell Users Guide
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... of the window. See "Understanding the Tool Box Menus" on page 139. To open the Tool Box. Tool Box Troubleshooting*1 Click to install the Quick Launch Utility when you install the Dell software. Quick Launch Utility Using the Quick Launch Utility window, you to create and edit Address Book entries. Address Book...
... of the window. See "Understanding the Tool Box Menus" on page 139. To open the Tool Box. Tool Box Troubleshooting*1 Click to install the Quick Launch Utility when you install the Dell software. Quick Launch Utility Using the Quick Launch Utility window, you to create and edit Address Book entries. Address Book...
Dell Users Guide
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...of the operator panel. If you specified, and press the (Set) button. Display Problems Problem Menu settings changed from the Admin Menu. Troubleshooting 339 Ensure that the correct print media size is loaded in the software program, the printer driver, or the printer utilities have a problem... the following: • The power cable is connected to the printer, and to verify that the spooler has not stalled. 27 Troubleshooting Basic Printer Problems Some printer problems can be easy to resolve the printer problems. For details about error messages and error codes, see...
...of the operator panel. If you specified, and press the (Set) button. Display Problems Problem Menu settings changed from the Admin Menu. Troubleshooting 339 Ensure that the correct print media size is loaded in the software program, the printer driver, or the printer utilities have a problem... the following: • The power cable is connected to the printer, and to verify that the spooler has not stalled. 27 Troubleshooting Basic Printer Problems Some printer problems can be easy to resolve the printer problems. For details about error messages and error codes, see...
Dell Users Guide
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... are using meets the specifications for your printer. Problem Print media misfeeds or multiple feeds occur. Print media does not stack neatly in the Dell™ Printer Configuration Web Tool. Fan the print media before loading the print media. Turn the print media over in unexpected places. Load ...MPF)" on page 216 or "Loading an Envelope in the Priority Sheet Inserter (PSI)" on the Paper/Output tab in the printer driver. 340 Troubleshooting Do not overfill the print media sources. Do not mix print media types. Ensure that the print media you load it . Printer does not...
... are using meets the specifications for your printer. Problem Print media misfeeds or multiple feeds occur. Print media does not stack neatly in the Dell™ Printer Configuration Web Tool. Fan the print media before loading the print media. Turn the print media over in unexpected places. Load ...MPF)" on page 216 or "Loading an Envelope in the Priority Sheet Inserter (PSI)" on the Paper/Output tab in the printer driver. 340 Troubleshooting Do not overfill the print media sources. Do not mix print media types. Ensure that the print media you load it . Printer does not...
Dell Users Guide
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... Tool Box can also be replaced. a On the Paper/Output tab in Printing Preferences of toner in each toner cartridge. Go to action 2. Troubleshooting 341 Print Quality Problems NOTE: In this section, some procedures that the Paper Type setting in the printer driver matches the print The task is...; Printer Configuration Web Tool" on page 97. Is the problem recovered? 3 Verify that use the print media recommended for the printer. Contact Dell. a Check the toner level in the Status tab in the printer driver. Is the problem recovered? 2 Verify that the Toner Saving Mode ...
... Tool Box can also be replaced. a On the Paper/Output tab in Printing Preferences of toner in each toner cartridge. Go to action 2. Troubleshooting 341 Print Quality Problems NOTE: In this section, some procedures that the Paper Type setting in the printer driver matches the print The task is...; Printer Configuration Web Tool" on page 97. Is the problem recovered? 3 Verify that use the print media recommended for the printer. Contact Dell. a Check the toner level in the Status tab in the printer driver. Is the problem recovered? 2 Verify that the Toner Saving Mode ...
Dell Users Guide
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... action 2. Try changing the Paper Type The task is complete. a On the Paper/Output tab in the printer driver. Is the problem recovered? Contact Dell. 342 Troubleshooting Toner smears or print comes off/Stain on page 209. See "Supported Paper The task is complete. b Adjust the fixing temperature by turning up the...
... action 2. Try changing the Paper Type The task is complete. a On the Paper/Output tab in the printer driver. Is the problem recovered? Contact Dell. 342 Troubleshooting Toner smears or print comes off/Stain on page 209. See "Supported Paper The task is complete. b Adjust the fixing temperature by turning up the...
Dell Users Guide
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..., and then print a blank sheet of paper on page 312. The task is blank If this trouble comes out, contact Dell. The entire output is complete. Troubleshooting 343 Toner Cartridge" on the MPF, and then print a solid image all over paper. The task is complete. a Load... one sheet of paper. Contact Dell. No Go to action 3. Is the problem recovered? 2 If you use non-Dell brand toner cartridges, install Dell brand toner cartridges...
..., and then print a blank sheet of paper on page 312. The task is blank If this trouble comes out, contact Dell. The entire output is complete. Troubleshooting 343 Toner Cartridge" on the MPF, and then print a solid image all over paper. The task is complete. a Load... one sheet of paper. Contact Dell. No Go to action 3. Is the problem recovered? 2 If you use non-Dell brand toner cartridges, install Dell brand toner cartridges...
Dell Users Guide
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... Printer Maintenance tab. b Click Print Test Page in Printer properties of print media being used. Contact Dell. a Launch the Tool Box, click Adjust Transfer Roller on page 313. Pitched color dots If this trouble comes out, contact... Dell. The task is complete. Action 1 Adjust the transfer bias. Is the problem recovered? 2 If you use... the setting for the printer. Is the problem recovered? Mottle Yes No The task is complete. Contact Dell. 344 Troubleshooting
... Printer Maintenance tab. b Click Print Test Page in Printer properties of print media being used. Contact Dell. a Launch the Tool Box, click Adjust Transfer Roller on page 313. Pitched color dots If this trouble comes out, contact... Dell. The task is complete. Action 1 Adjust the transfer bias. Is the problem recovered? 2 If you use... the setting for the printer. Is the problem recovered? Mottle Yes No The task is complete. Contact Dell. 344 Troubleshooting
Dell Users Guide
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... task is printed. a Launch the Tool Box, and click Adjust Fusing Unit on the Printer Maintenance tab. Is the problem recovered? Contact Dell. Ghosting Action Yes 1 Adjust the transfer bias. a Launch the Tool Box, and click Chart Print on the Diagnosis tab. d Check ...the check box next to action 4. The ghost configuration chart is complete. For example, change the Paper Type setting. The task is printed. Troubleshooting 345 a On the Paper/Output tab in the printer driver. Go to On, and then click Apply New Settings. f Click Ghost Configuration Chart...
... task is printed. a Launch the Tool Box, and click Adjust Fusing Unit on the Printer Maintenance tab. Is the problem recovered? Contact Dell. Ghosting Action Yes 1 Adjust the transfer bias. a Launch the Tool Box, and click Chart Print on the Diagnosis tab. d Check ...the check box next to action 4. The ghost configuration chart is complete. For example, change the Paper Type setting. The task is printed. Troubleshooting 345 a On the Paper/Output tab in the printer driver. Go to On, and then click Apply New Settings. f Click Ghost Configuration Chart...
Dell Users Guide
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... altitude location, set the altitude of the location where the printer is installed. Is the problem recovered? The task is complete. the location. No Contact Dell. 346 Troubleshooting b Select the value close to action 2. a Launch the Tool Box, and click Adjust Altitude on the Diagnosis tab. b Click Start. Yes Contact...
... altitude location, set the altitude of the location where the printer is installed. Is the problem recovered? The task is complete. the location. No Contact Dell. 346 Troubleshooting b Select the value close to action 2. a Launch the Tool Box, and click Adjust Altitude on the Diagnosis tab. b Click Start. Yes Contact...
Dell Users Guide
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...need to action 2. b Replace the toner cartridges as necessary. b Click Start. No Go to be replaced. This type of the envelope? Troubleshooting 347 a Check the toner level in the Status tab in each toner cartridge. Sizes" on page 208 and "Print Media Guidelines" on ...action 3b. If printing on page 203. If the envelope is not at fault. Your printer is shorter than envelopes, contact Dell. Is the problem recovered? Contact Dell. Is the problem recovered? 2 Check the crease. Is the problem recovered? 2 Start Clean Developer. Wrinkled/Stained paper Action Yes...
...need to action 2. b Replace the toner cartridges as necessary. b Click Start. No Go to be replaced. This type of the envelope? Troubleshooting 347 a Check the toner level in the Status tab in each toner cartridge. Sizes" on page 208 and "Print Media Guidelines" on ...action 3b. If printing on page 203. If the envelope is not at fault. Your printer is shorter than envelopes, contact Dell. Is the problem recovered? Contact Dell. Is the problem recovered? 2 Check the crease. Is the problem recovered? 2 Start Clean Developer. Wrinkled/Stained paper Action Yes...
Dell Users Guide
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... 4a. The top margins is incorrect Action Yes 1 Ensure that the margins are set correctly on page 217. No Contact Dell. 348 Troubleshooting The task is C5. Go to action 4b. Contact Dell. The task is Envelope #10. Is the problem recovered? For details, see "When Loading Envelope #10, DL, or Monarch" .... Is the problem recovered? Yes The envelope is complete. Action 3a Does the envelope have a flap on page 216. The task is complete. Contact Dell. For details, see "When Loading C5" on the application being used. The task is complete. Go to action 4b.
... 4a. The top margins is incorrect Action Yes 1 Ensure that the margins are set correctly on page 217. No Contact Dell. 348 Troubleshooting The task is C5. Go to action 4b. Contact Dell. The task is Envelope #10. Is the problem recovered? For details, see "When Loading Envelope #10, DL, or Monarch" .... Is the problem recovered? Yes The envelope is complete. Action 3a Does the envelope have a flap on page 216. The task is complete. Contact Dell. For details, see "When Loading C5" on the application being used. The task is complete. Go to action 4b.
Dell Users Guide
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.... See "Cleaning the Color Toner Density (CTD) Sensor" on page 317 for details. The task is complete. a Click Registration Adjustment on the Printer Maintenance tab. Troubleshooting 349 a Launch the Tool Box, and click Registration Adjustment on the Printer Maintenance tab. The task is complete. d Click Start next to print the color.... d Select the value with the straight line. g Adjust the values for Auto Registration Adjustment. No Go to Auto Correct. c Click Start next to action 2. Contact Dell.
.... See "Cleaning the Color Toner Density (CTD) Sensor" on page 317 for details. The task is complete. a Click Registration Adjustment on the Printer Maintenance tab. Troubleshooting 349 a Launch the Tool Box, and click Registration Adjustment on the Printer Maintenance tab. The task is complete. d Click Start next to print the color.... d Select the value with the straight line. g Adjust the values for Auto Registration Adjustment. No Go to Auto Correct. c Click Start next to action 2. Contact Dell.
Dell Users Guide
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...performing manual duplex printing, go to be performed using paper other than the above or if not performing duplex printing, go to action 3a. 350 Troubleshooting Go to action 2d. a Load one sheet of paper. Is the problem recovered? Misfeed jam Action 1 Remove the paper from the PSI, ... Web Tool" on how to action 3a. Jam NOTE: In this section, some procedures that is complete. If using the operator panel or Dell Printer Configuration Web Tool. For information on page 97. Is the problem recovered? The task is complete. The task is complete. Go to use...
...performing manual duplex printing, go to be performed using paper other than the above or if not performing duplex printing, go to action 3a. 350 Troubleshooting Go to action 2d. a Load one sheet of paper. Is the problem recovered? Misfeed jam Action 1 Remove the paper from the PSI, ... Web Tool" on how to action 3a. Jam NOTE: In this section, some procedures that is complete. If using the operator panel or Dell Printer Configuration Web Tool. For information on page 97. Is the problem recovered? The task is complete. The task is complete. Go to use...
Dell Users Guide
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...cancelled while scanning is in the Multipurpose Feeder (MPF)" on page 325. See "Clearing Paper Jams From the ADF" on page 216. Troubleshooting 351 Contact Dell. Is the problem recovered? 2 Is the print media damp? 3a Use print media that papers are performing manual duplex printing or if ...using an envelope, contact Dell. Is the problem recovered? 3b Fan the print media. Is the problem recovered? The task is complete. The task is complete. Go to...
...cancelled while scanning is in the Multipurpose Feeder (MPF)" on page 325. See "Clearing Paper Jams From the ADF" on page 216. Troubleshooting 351 Contact Dell. Is the problem recovered? 2 Is the print media damp? 3a Use print media that papers are performing manual duplex printing or if ...using an envelope, contact Dell. Is the problem recovered? 3b Fan the print media. Is the problem recovered? The task is complete. The task is complete. Go to...
Dell Users Guide
Page 354
... her/him to see "Replacing Toner Cartridges" on the display. calls. There may be faulty. Ensure that the ADF cover is power to complete. 352 Troubleshooting stretched. Ensure that the document is working , there is received in the wall is not wrinkled and you the fax may be selected. The FAX...
... her/him to see "Replacing Toner Cartridges" on the display. calls. There may be faulty. Ensure that the ADF cover is power to complete. 352 Troubleshooting stretched. Ensure that the document is working , there is received in the wall is not wrinkled and you the fax may be selected. The FAX...
Dell Users Guide
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... If the document uses thick media, try scanning it in the ADF. Check that the phone line is properly loaded in the user option setting. Troubleshooting 353
... If the document uses thick media, try scanning it in the ADF. Check that the phone line is properly loaded in the user option setting. Troubleshooting 353
Dell Users Guide
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...left. 9 Select the Restart the destination server automatically if required check box, and then click Install. 10 Restart the computer. 354 Troubleshooting Install the Desktop Experience feature on the computer. To install Desktop Experience: 1 Click Server Manager from the list on a Windows Server... scan using TWAIN or WIA on a Microsoft® Windows Server® 2003 computer. Install the Desktop Experience feature on the Dell Printer Configuration Web Tool. Action Check if the following setting under User Interfaces and Infrastructure, and then click Next. 8 Click Confirmation...
...left. 9 Select the Restart the destination server automatically if required check box, and then click Install. 10 Restart the computer. 354 Troubleshooting Install the Desktop Experience feature on the computer. To install Desktop Experience: 1 Click Server Manager from the list on a Windows Server... scan using TWAIN or WIA on a Microsoft® Windows Server® 2003 computer. Install the Desktop Experience feature on the Dell Printer Configuration Web Tool. Action Check if the following setting under User Interfaces and Infrastructure, and then click Next. 8 Click Confirmation...