User Guide
Page 4
... bin [20y.xx]...108 Jam, pull tray 1. Push down blue flap. [23y.xx 109 Jam, tray [x] [24y.xx]...111 Jam, MP feeder [250.xx]...111 Troubleshooting 113 Understanding the printer messages...113 Solving printer problems...121 Solving print problems...127 Embedded Web Server does not open 149 Contacting technical support...150...
... bin [20y.xx]...108 Jam, pull tray 1. Push down blue flap. [23y.xx 109 Jam, tray [x] [24y.xx]...111 Jam, MP feeder [250.xx]...111 Troubleshooting 113 Understanding the printer messages...113 Solving printer problems...121 Solving print problems...127 Embedded Web Server does not open 149 Contacting technical support...150...
User Guide
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.... Networking Guide-Open the Software and Documentation CD, and then look for ? Click to an Ethernet network • Troubleshooting printer connection problems Help using the printer software • Configuring the printer on a network • Caring for and maintaining the printer •...printer 7 Learning about the printer Finding information about the printer What are available on the Software and Documentation CD. Dell Support Web site-http://support.dell.com Support telephone numbers and hours of publications, click the Networking Guide link. User's Guide and Quick Reference Guide...
.... Networking Guide-Open the Software and Documentation CD, and then look for ? Click to an Ethernet network • Troubleshooting printer connection problems Help using the printer software • Configuring the printer on a network • Caring for and maintaining the printer •...printer 7 Learning about the printer Finding information about the printer What are available on the Software and Documentation CD. Dell Support Web site-http://support.dell.com Support telephone numbers and hours of publications, click the Networking Guide link. User's Guide and Quick Reference Guide...
User Guide
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.... • Cancel the current print job. Notes: • Use MICR toner cartridge and imaging unit for printing checks and other data in the printer memory. Troubleshooting 113 Troubleshooting Understanding the printer messages Bin full. Remove the paper stack from the standard bin. Note: For the list of the following : • From the...
.... • Cancel the current print job. Notes: • Use MICR toner cartridge and imaging unit for printing checks and other data in the printer memory. Troubleshooting 113 Troubleshooting Understanding the printer messages Bin full. Remove the paper stack from the standard bin. Note: For the list of the following : • From the...
User Guide
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... or more of the following : • Load the correct size and type of paper in the Paper menu on the printer control panel. Load [orientation]. Troubleshooting 114 Cartridge very low, [x] estimated pages remain [88.xy] You may need to replace a toner cartridge very soon. For more of the following : • Load...
... or more of the following : • Load the correct size and type of paper in the Paper menu on the printer control panel. Load [orientation]. Troubleshooting 114 Cartridge very low, [x] estimated pages remain [88.xy] You may need to replace a toner cartridge very soon. For more of the following : • Load...
User Guide
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...: Downloaded fonts and macros that are not stored in the flash memory. From the printer control panel, navigate to stop the defragmentation and continue printing. Troubleshooting 115 Close front door Close the front door of the User's Guide. on the printer control panel to clear the message and Imaging unit nearly...
...: Downloaded fonts and macros that are not stored in the flash memory. From the printer control panel, navigate to stop the defragmentation and continue printing. Troubleshooting 115 Close front door Close the front door of the User's Guide. on the printer control panel to clear the message and Imaging unit nearly...
User Guide
Page 116
... and type of paper, then it prints from the default paper source. • Cancel the current job. If the printer cannot find a tray that tray. Troubleshooting 116 If necessary, press on the printer control panel to clear the message and continue printing. Note: If the printer finds a tray that has the...
... and type of paper, then it prints from the default paper source. • Cancel the current job. If the printer cannot find a tray that tray. Troubleshooting 116 If necessary, press on the printer control panel to clear the message and continue printing. Note: If the printer finds a tray that has the...
User Guide
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... tray or feeder with the correct size and type of paper. • From the printer control panel, press to clear the message and continue printing. Troubleshooting 117 Load [paper source] with [paper type] [paper size] [orientation] Try one or more of the following: • Load the feeder with the correct size...
... tray or feeder with the correct size and type of paper. • From the printer control panel, press to clear the message and continue printing. Troubleshooting 117 Load [paper source] with [paper type] [paper size] [orientation] Try one or more of the following: • Load the feeder with the correct size...
User Guide
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..., then wait for about 10 seconds, and then turn the printer back on. • Update the network firmware in the printer or the print server. Troubleshooting 118 Load MP feeder with [paper type] [paper size] [orientation] Try one or more information, contact technical support.
..., then wait for about 10 seconds, and then turn the printer back on. • Update the network firmware in the printer or the print server. Troubleshooting 118 Load MP feeder with [paper type] [paper size] [orientation] Try one or more information, contact technical support.
User Guide
Page 119
...Potential Damage: Use of third-party supplies or parts can either be a toner cartridge or imaging unit. The printer has detected a non‑Dell supply or part installed in the printer. Imaging component usage beyond the intended life may affect the performance, reliability, or life of the printer ...and its imaging components. Damage caused by the use of non-genuine supplies or parts in your printer, press and printing. Troubleshooting 119 Network error, standard port [54] Try one or more of the following : • From the printer control panel, press to clear...
...Potential Damage: Use of third-party supplies or parts can either be a toner cartridge or imaging unit. The printer has detected a non‑Dell supply or part installed in the printer. Imaging component usage beyond the intended life may affect the performance, reliability, or life of the printer ...and its imaging components. Damage caused by the use of non-genuine supplies or parts in your printer, press and printing. Troubleshooting 119 Network error, standard port [54] Try one or more of the following : • From the printer control panel, press to clear...
User Guide
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... "Replacing supplies" section of the following : • From the printer control panel, press to Auto. Check last job. Troubleshooting 120 Parallel port disabled [56] Try one or more information, visit http://support.dell.com or contact technical support. Note: The printer discards any data received through the parallel port. • From the...
... "Replacing supplies" section of the following : • From the printer control panel, press to Auto. Check last job. Troubleshooting 120 Parallel port disabled [56] Try one or more information, visit http://support.dell.com or contact technical support. Note: The printer discards any data received through the parallel port. • From the...
User Guide
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..., and then reinstall it. Solving printer problems • "Basic printer problems" on page 122 • "Option problems" on page 124 • "Paper feed problems" on . Troubleshooting 121 Reinstall missing or unresponsive imaging unit [31.xy] Try one or more of the User's Guide. Too many trays. If missing, install the imaging...
..., and then reinstall it. Solving printer problems • "Basic printer problems" on page 122 • "Option problems" on page 124 • "Paper feed problems" on . Troubleshooting 121 Reinstall missing or unresponsive imaging unit [31.xy] Try one or more of the User's Guide. Too many trays. If missing, install the imaging...
User Guide
Page 122
... printer and the computer are inserted in the correct ports? Make sure the electrical outlet is in Sleep mode or Hibernate mode? Go to step 4. Troubleshooting 122 Basic printer problems The printer is not responding Action Step 1 Make sure the printer is plugged into the printer and the other to a properly...
... printer and the computer are inserted in the correct ports? Make sure the electrical outlet is in Sleep mode or Hibernate mode? Go to step 4. Troubleshooting 122 Basic printer problems The printer is not responding Action Step 1 Make sure the printer is plugged into the printer and the other to a properly...
User Guide
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... Ready appear on the printer display? Is the printer cable securely attached to step 2. Is the correct printer driver installed? Install the correct printer driver. Troubleshooting 123 Action Yes Step 8 Go to the printer and the computer, print server, option, or other network device.
... Ready appear on the printer display? Is the printer cable securely attached to step 2. Is the correct printer driver installed? Install the correct printer driver. Troubleshooting 123 Action Yes Step 8 Go to the printer and the computer, print server, option, or other network device.
User Guide
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... options in the printer driver to step 3. Go to step 2. Yes No The problem is installed in the appropriate connector in the Installed Options list. Troubleshooting 124 Option problems Cannot detect internal option Action Step 1 Turn off the printer. Check if the option is listed in the controller board.
... options in the printer driver to step 3. Go to step 2. Yes No The problem is installed in the appropriate connector in the Installed Options list. Troubleshooting 124 Option problems Cannot detect internal option Action Step 1 Turn off the printer. Check if the option is listed in the controller board.
User Guide
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... in Chooser. For more of the paper. • Make sure the paper is available in the printer driver to make sure the printer is selected. Troubleshooting 125 Tray problems Action Yes No Step 1 The problem is solved. Go to step 4. a Open the tray and do one or more information, see "Updating...
... in Chooser. For more of the paper. • Make sure the paper is available in the printer driver to make sure the printer is selected. Troubleshooting 125 Tray problems Action Yes No Step 1 The problem is solved. Go to step 4. a Open the tray and do one or more information, see "Updating...
User Guide
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Troubleshooting 126 Paper feed problems Paper frequently jams Action Yes Step 1 Go to high humidity. b Insert the tray properly. Note: Paper absorbs moisture due to step 2. b ...
Troubleshooting 126 Paper feed problems Paper frequently jams Action Yes Step 1 Go to high humidity. b Insert the tray properly. Note: Paper absorbs moisture due to step 2. b ...
User Guide
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... job. Note: The printer continues to print after clearing the message. b Resend the pages that you have selected the correct printer. Do the jobs print? Troubleshooting 127 Jammed pages are trying to step 2. Note: If the printer is solved. Do the jobs print?
... job. Note: The printer continues to print after clearing the message. b Resend the pages that you have selected the correct printer. Do the jobs print? Troubleshooting 127 Jammed pages are trying to step 2. Note: If the printer is solved. Do the jobs print?
User Guide
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... the computer and the printer. The problem is solved. For more information, see "Installing the printer software" on . Note: For more information, visit http://support.dell.com. Troubleshooting 128 Action Step 4 a Check if the ports (USB, serial, or Ethernet) are working and if the cables are securely connected to step 6.
... the computer and the printer. The problem is solved. For more information, see "Installing the printer software" on . Note: For more information, visit http://support.dell.com. Troubleshooting 128 Action Step 4 a Check if the ports (USB, serial, or Ethernet) are working and if the cables are securely connected to step 6.
User Guide
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... tray or on the correct paper? a From the Paper menu on paper that is solved. Step 2 Disable the Page Protect feature. The problem is solved. Troubleshooting 129 Print job takes longer than expected Action Step 1 Reduce the number and size of fonts, the number and complexity of images, and the number...
... tray or on the correct paper? a From the Paper menu on paper that is solved. Step 2 Disable the Page Protect feature. The problem is solved. Troubleshooting 129 Print job takes longer than expected Action Step 1 Reduce the number and size of fonts, the number and complexity of images, and the number...
User Guide
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... Paper The problem is solved. b Resend the print job. The problem is solved. Contact technical menu to match the paper loaded in Hex Trace mode. Troubleshooting 130 Action Step 3 a Depending on the correct paper? Step 4 a Check if the trays are not linked. Tray linking does not work Note: The trays and...
... Paper The problem is solved. b Resend the print job. The problem is solved. Contact technical menu to match the paper loaded in Hex Trace mode. Troubleshooting 130 Action Step 3 a Depending on the correct paper? Step 4 a Check if the trays are not linked. Tray linking does not work Note: The trays and...