User's Guide
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Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
User's Guide
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... low. During a print job, a screen appears on your computer to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 You can order ink online at www.dell.com/supplies or by phone. Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to detect the...
... low. During a print job, a screen appears on your computer to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 You can order ink online at www.dell.com/supplies or by phone. Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to detect the...
User's Guide
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... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or ...Receiving Faxes 73 Default Country Was Not Set 74 Document Misfeeds or Jams 77 Error Messages and Flashing Lights 78 Improving Print Quality 80 Clean the Ink Cartridge Nozzles 81 Remove and Reinstall the...
... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or ...Receiving Faxes 73 Default Country Was Not Set 74 Document Misfeeds or Jams 77 Error Messages and Flashing Lights 78 Improving Print Quality 80 Clean the Ink Cartridge Nozzles 81 Remove and Reinstall the...
User's Guide
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Ink and Toner Cartridges Limited Warranties 109 Dell Software License Agreement 111 Regulatory Notices 113 8 Contents 7 Appendix Limited Warranties and Return Policy 98 Dell Inc.
Ink and Toner Cartridges Limited Warranties 109 Dell Software License Agreement 111 Regulatory Notices 113 8 Contents 7 Appendix Limited Warranties and Return Policy 98 Dell Inc.
User's Guide
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...the scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to lock or unlock the scanner. The Express Code is not available in all countries. Getting Started 11 Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner... lock. Lock or unlock the scanner. • Push the scanner lock away from you for unlocking. • Pull the scanner lock toward you for normal operation: lift the (printer) scanner unit, press...
...the scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to lock or unlock the scanner. The Express Code is not available in all countries. Getting Started 11 Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner... lock. Lock or unlock the scanner. • Push the scanner lock away from you for unlocking. • Pull the scanner lock toward you for normal operation: lift the (printer) scanner unit, press...
User's Guide
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www.dell.com/supplies | support.dell.com Copy Mode Menu Items BLANK PAPER SIZE Letter Legal B5 A4 A5 A6 3x5 4x6 L 2L CONTENT TYPE Text&Graphics Photo Text Only Line ... 3x5 4x6 5x7 8x10 L 2L POWER SAVE Immediately After 10 min After 30 min After 60 min Never KEY PRESS TONE Off Low High MAINTENANCE Ink levels Change Align Clean Test REPEAT IMAGE 1x per page 4x per page 9x per page 16x per page COLOR Press + or - CLEAR SETTINGS After...
www.dell.com/supplies | support.dell.com Copy Mode Menu Items BLANK PAPER SIZE Letter Legal B5 A4 A5 A6 3x5 4x6 L 2L CONTENT TYPE Text&Graphics Photo Text Only Line ... 3x5 4x6 5x7 8x10 L 2L POWER SAVE Immediately After 10 min After 30 min After 60 min Never KEY PRESS TONE Off Low High MAINTENANCE Ink levels Change Align Clean Test REPEAT IMAGE 1x per page 4x per page 9x per page 16x per page COLOR Press + or - CLEAR SETTINGS After...
User's Guide
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Fax Mode Menu Items (continued) MAINTENANCE Ink levels Change Align Clean Test CLEAR SETTINGS After 2 min Never SET DEFAULTS Use Factory Use Current FAX CONFIRMATION Off Print for all Print for errors FIT FAX TO PAGE Try to fit Two pages RING PATTERN Normal Distinctive Ring 1 (Double) Distinctive Ring 2 (Triple) Any LANGUAGE English French German Spanish Italian Dutch Brazilian Portug Polish Russian Greek Getting Started 21
Fax Mode Menu Items (continued) MAINTENANCE Ink levels Change Align Clean Test CLEAR SETTINGS After 2 min Never SET DEFAULTS Use Factory Use Current FAX CONFIRMATION Off Print for all Print for errors FIT FAX TO PAGE Try to fit Two pages RING PATTERN Normal Distinctive Ring 1 (Double) Distinctive Ring 2 (Triple) Any LANGUAGE English French German Spanish Italian Dutch Brazilian Portug Polish Russian Greek Getting Started 21
User's Guide
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.... • Your paper size fits within the dimensions allowable. 50 sheets of preprinted • The document is loaded text side up. Using the Printer 31 NOTE: Do not load heavy-weight paper, transparencies, postcards, photo cards, or photo paper into the ADF. three hole copier media •...paper guide is against the edge of the paper. • Your paper size fits within the dimensions allowable. • You choose a media that absorbs ink well. • You allow the preprinted media to : Make sure: 50 sheets of letter size paper • The document is loaded text side up...
.... • Your paper size fits within the dimensions allowable. 50 sheets of preprinted • The document is loaded text side up. Using the Printer 31 NOTE: Do not load heavy-weight paper, transparencies, postcards, photo cards, or photo paper into the ADF. three hole copier media •...paper guide is against the edge of the paper. • Your paper size fits within the dimensions allowable. • You choose a media that absorbs ink well. • You allow the preprinted media to : Make sure: 50 sheets of letter size paper • The document is loaded text side up...
User's Guide
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SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles 4
SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles 4
User's Guide
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... old, press + once, and then press Select. 64 Ink Cartridge Maintenance If it has been used ), press Select. The ink cartridge carrier moves and stops at www.dell.com/supplies. 1 Make sure the printer is on. 2 Lift the printer (scanner unit) until the correct part number appears, and ...and follow the Safety Instructions on page 4. www.dell.com/supplies | support.dell.com Replacing Ink Cartridges CAUTION: Before performing any of the procedures listed in the right (blue) cartridge carrier, and then snap the lids closed. 7 Lift the printer (scanner unit), and then push the scanner support...
... old, press + once, and then press Select. 64 Ink Cartridge Maintenance If it has been used ), press Select. The ink cartridge carrier moves and stops at www.dell.com/supplies. 1 Make sure the printer is on. 2 Lift the printer (scanner unit) until the correct part number appears, and ...and follow the Safety Instructions on page 4. www.dell.com/supplies | support.dell.com Replacing Ink Cartridges CAUTION: Before performing any of the procedures listed in the right (blue) cartridge carrier, and then snap the lids closed. 7 Lift the printer (scanner unit), and then push the scanner support...
User's Guide
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.... For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to solve print quality problems. Using the Operator Panel 1 Load plain paper. Aligning Ink Cartridges Align your automatic alignment is complete. For help , see page 25. 2 On...
.... For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to solve print quality problems. Using the Operator Panel 1 Load plain paper. Aligning Ink Cartridges Align your automatic alignment is complete. For help , see page 25. 2 On...
User's Guide
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... click Print. For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to Manually Align Ink Cartridges When manually aligning your ink cartridges, a page prints with arrows followed by numbers. 1 Load paper. An alignment page prints. 5 Find the... number that matches the arrow you chose from the printed page. 7 Once you have selected a number for each of the alignment groups, click OK. 66 Ink Cartridge Maintenance
... click Print. For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to Manually Align Ink Cartridges When manually aligning your ink cartridges, a page prints with arrows followed by numbers. 1 Load paper. An alignment page prints. 5 Find the... number that matches the arrow you chose from the printed page. 7 Once you have selected a number for each of the alignment groups, click OK. 66 Ink Cartridge Maintenance
User's Guide
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... 5 Press Select. For help , see your User's Guide. Using the Operator Panel 1 Load paper. A nozzle page prints, forcing ink through the clogged nozzles to clean them. 6 Print your document again to verify that your User's Guide. For help , see your print... forcing ink through the nozzles to clean the clogged nozzles. 5 Print your print quality has improved. Using the Printer Software 1 Load paper. If you are not smooth. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution ...
... 5 Press Select. For help , see your User's Guide. Using the Operator Panel 1 Load paper. A nozzle page prints, forcing ink through the clogged nozzles to clean them. 6 Print your document again to verify that your User's Guide. For help , see your print... forcing ink through the nozzles to clean the clogged nozzles. 5 Print your print quality has improved. Using the Printer Software 1 Load paper. If you are not smooth. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution ...
User's Guide
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... to Pause Printing. • Print a test page: a Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. For help , see the picture of the ink cartridges. For help , see "Loading Paper" on page 11. • You removed the stickers and tape from the electrical outlet. Troubleshooting 71 For...
... to Pause Printing. • Print a test page: a Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. For help , see the picture of the ink cartridges. For help , see "Loading Paper" on page 11. • You removed the stickers and tape from the electrical outlet. Troubleshooting 71 For...
User's Guide
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...Black and White and Want To Improve the Quality: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. The All-In-One Main Page appears on your computer screen. 2 In the Copy section, click See More Copy Settings. 3 Click ...Troubleshooting Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit. 2 With one hand, push the scanner support to the side. 3 Hold the scanner...
...Black and White and Want To Improve the Quality: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. The All-In-One Main Page appears on your computer screen. 2 In the Copy section, click See More Copy Settings. 3 Click ...Troubleshooting Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit. 2 With one hand, push the scanner support to the side. 3 Hold the scanner...
User's Guide
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...Ink Low warning occurs when your document. 78 Troubleshooting Paper Jam Message If your printer has a paper jam: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on your printer. www.dell.com/supplies | support.dell.com Error Messages and Flashing Lights Use this section to understand printer...full, 15% full, and 5% full. When one of ink. to clear the message from Dell at www.dell.com/supplies. Ink Low Message An ink cartridge is out of paper, Load paper then press...
...Ink Low warning occurs when your document. 78 Troubleshooting Paper Jam Message If your printer has a paper jam: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on your printer. www.dell.com/supplies | support.dell.com Error Messages and Flashing Lights Use this section to understand printer...full, 15% full, and 5% full. When one of ink. to clear the message from Dell at www.dell.com/supplies. Ink Low Message An ink cartridge is out of paper, Load paper then press...
User's Guide
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... or Jams" on . Hardware Error: 502 The printer is unlocked. 4 Plug in your printer. 4 Turn your cartridges. NOTE: If this does not resolve the problem, see "More Troubleshooting Options" on . Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Check for paper jams. 4 Plug in the...
... or Jams" on . Hardware Error: 502 The printer is unlocked. 4 Plug in your printer. 4 Turn your cartridges. NOTE: If this does not resolve the problem, see "More Troubleshooting Options" on . Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Check for paper jams. 4 Plug in the...
User's Guide
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...ink cartridges. 3 Print your document again. 4 If print quality has not improved, continue with the print quality of your software program, click File → Print. The Print dialog box appears. c From the Quality/Speed area, select Better or Best. Use Dell™ Premium Photo Paper for error messages. 1 Turn the printer... off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting Improving Print Quality If you : • ...
...ink cartridges. 3 Print your document again. 4 If print quality has not improved, continue with the print quality of your software program, click File → Print. The Print dialog box appears. c From the Quality/Speed area, select Better or Best. Use Dell™ Premium Photo Paper for error messages. 1 Turn the printer... off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting Improving Print Quality If you : • ...
User's Guide
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...smooth. Troubleshooting 81 For help, see "Cleaning the Ink Cartridge Nozzles" on your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on page 67. Clean the Ink Cartridge Nozzles Clean the nozzles when: • ...to use your printer, you may need to remove the printer software, and then reinstall it. 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 ...
...smooth. Troubleshooting 81 For help, see "Cleaning the Ink Cartridge Nozzles" on your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on page 67. Clean the Ink Cartridge Nozzles Clean the nozzles when: • ...to use your printer, you may need to remove the printer software, and then reinstall it. 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 ...
User's Guide
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Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices 7 SECTION 7 Appendix Limited Warranties and Return Policy Dell Inc.
Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices 7 SECTION 7 Appendix Limited Warranties and Return Policy Dell Inc.