Owner's Manual
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... is strictly forbidden. disclaims any manner whatsoever without notice. © 2004 Dell Inc. All rights reserved. Other trademarks and trade names may be used in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. is subject to restrictions as..., personal injury, or death. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Information in trademarks and trade names other than its own. Microsoft and Windows are trademarks of Microsoft Corporation. NOTICE: A NOTICE indicates...
... is strictly forbidden. disclaims any manner whatsoever without notice. © 2004 Dell Inc. All rights reserved. Other trademarks and trade names may be used in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. is subject to restrictions as..., personal injury, or death. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Information in trademarks and trade names other than its own. Microsoft and Windows are trademarks of Microsoft Corporation. NOTICE: A NOTICE indicates...
Owner's Manual
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Using Printing Preferences 69 Printing Preferences Tabs 70 Using Dell Picture Studio v2.0 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75 5 Troubleshooting Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79 General Problems 80 Fax Problems 80 Paper Problems 81 Error Messages and Lights 84 Improving Print Quality 86 6 Contacting Dell Technical Assistance 89 Automated Order-Status Service 90 Contacting Dell 90 Contents 7
Using Printing Preferences 69 Printing Preferences Tabs 70 Using Dell Picture Studio v2.0 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75 5 Troubleshooting Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79 General Problems 80 Fax Problems 80 Paper Problems 81 Error Messages and Lights 84 Improving Print Quality 86 6 Contacting Dell Technical Assistance 89 Automated Order-Status Service 90 Contacting Dell 90 Contents 7
Owner's Manual
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...before you have a digital connection such as a telephone or answering machine can send a fax. 14 Getting Started NOTE: The Dell Photo AIO Printer 962 is required. Other devices such as ISDN, DSL, or ADSL, a digital line filter is an analog device that only works ...connected to a computer, you encounter problems during setup, see "Troubleshooting" on your Drivers and Utilities CD. www.dell.com | support.dell.com Accessing Your User's Guide Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ View Dell User's Guide. Setting Up Your...
...before you have a digital connection such as a telephone or answering machine can send a fax. 14 Getting Started NOTE: The Dell Photo AIO Printer 962 is required. Other devices such as ISDN, DSL, or ADSL, a digital line filter is an analog device that only works ...connected to a computer, you encounter problems during setup, see "Troubleshooting" on your Drivers and Utilities CD. www.dell.com | support.dell.com Accessing Your User's Guide Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ View Dell User's Guide. Setting Up Your...
Owner's Manual
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...: Do not force the paper into the printer. NOTE: You must select A4 Banner or Letter Banner paper size in the paper support. www.dell.com | support.dell.com Loading Paper Load Plain Paper Into the Paper Support 1 Lift the paper exit tray and extend the paper support. 2 Insert paper into the... paper support. 3 Squeeze and slide the paper guides to rest against the right and left edges of the paper. See "Paper Problems" on the top cover...
...: Do not force the paper into the printer. NOTE: You must select A4 Banner or Letter Banner paper size in the paper support. www.dell.com | support.dell.com Loading Paper Load Plain Paper Into the Paper Support 1 Lift the paper exit tray and extend the paper support. 2 Insert paper into the... paper support. 3 Squeeze and slide the paper guides to rest against the right and left edges of the paper. See "Paper Problems" on the top cover...
Owner's Manual
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...Your Original Document on the Scanner Glass" on page 38. 3 Press Scan on the operator panel. The Dell All-In-One Center appears. 4 Click Preview Now to drop-down menu. To correct this problem, either reduce your resolution or the size of the image you want to the list. For help ,... of the preview window) appears in the drop-down menu, select your scan destination. 7 To further customize your scanned image. To correct this problem, either reduce your resolution or the size of your scan area. 5 Adjust the dotted lines to fit around the part of your scanned image.
...Your Original Document on the Scanner Glass" on page 38. 3 Press Scan on the operator panel. The Dell All-In-One Center appears. 4 Click Preview Now to drop-down menu. To correct this problem, either reduce your resolution or the size of the image you want to the list. For help ,... of the preview window) appears in the drop-down menu, select your scan destination. 7 To further customize your scanned image. To correct this problem, either reduce your resolution or the size of your scan area. 5 Adjust the dotted lines to fit around the part of your scanned image.
Owner's Manual
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... For help , see "Load Plain Paper Into the Paper Support" on page 36. 3 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell All-In-One Center. Using the Printer 51 NOTE: If you have questions about how to do this, consult the Help for... by a percent and Fit-to options using your printer with a computer, you can enlarge or reduce your image, click Print Now. To correct this problem, either reduce your resolution or the size of your scan area. 5 In the Creative Tasks section, select Enlarge or reduce an image. 6 Follow the...
... For help , see "Load Plain Paper Into the Paper Support" on page 36. 3 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell All-In-One Center. Using the Printer 51 NOTE: If you have questions about how to do this, consult the Help for... by a percent and Fit-to options using your printer with a computer, you can enlarge or reduce your image, click Print Now. To correct this problem, either reduce your resolution or the size of your scan area. 5 In the Creative Tasks section, select Enlarge or reduce an image. 6 Follow the...
Owner's Manual
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... listed in this section, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on your printer. Dell recommends Dell ink cartridges for problems caused by using accessories, parts, or components not supplied by Dell. 1 Turn on page 9. Ink Cartridge Maintenance 71 Dell does not provide warranty coverage for your printer. 2 Lift the printer unit The ink cartridge...
... listed in this section, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on your printer. Dell recommends Dell ink cartridges for problems caused by using accessories, parts, or components not supplied by Dell. 1 Turn on page 9. Ink Cartridge Maintenance 71 Dell does not provide warranty coverage for your printer. 2 Lift the printer unit The ink cartridge...
Owner's Manual
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... USB CABLE - • Ensure that the printer is firmly connected to your printer and your computer. • Shut down the exact message. Troubleshooting 77 Setup Problems Computer Problems VE R I F Y T H A T Y O U R P R I N T E R I S C O M P A T I B L E W I N T E R A N D Y O U R C O M P U T E R. In Windows 2000, double-click My Computer...OMATICALLY, INSTALL THE SOFTWARE MANUALLY - 1 Insert the Drivers and Utilities CD. 2 In Windows XP. The Dell Photo AIO Printer 962 supports Windows 2000 and Windows XP. If necessary, double-click setup.exe. 4 When the printer software ...
... USB CABLE - • Ensure that the printer is firmly connected to your printer and your computer. • Shut down the exact message. Troubleshooting 77 Setup Problems Computer Problems VE R I F Y T H A T Y O U R P R I N T E R I S C O M P A T I B L E W I N T E R A N D Y O U R C O M P U T E R. In Windows 2000, double-click My Computer...OMATICALLY, INSTALL THE SOFTWARE MANUALLY - 1 Insert the Drivers and Utilities CD. 2 In Windows XP. The Dell Photo AIO Printer 962 supports Windows 2000 and Windows XP. If necessary, double-click setup.exe. 4 When the printer software ...
Owner's Manual
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...your computer. If necessary, double-click setup.exe. 78 Troubleshooting If the Dell Photo AIO Printer 962 does not appear in the list of programs, the printer software is not installed. CORRECT COMMUNICATION PROBLEMS BETWEEN THE PRINTER AND THE COMPUTER - • Remove the USB cable ... you can remove and reinstall the printer software. 1 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Uninstall Dell AIO Printer 962. 2 Follow the instructions on the computer screen to remove the printer software. 3 Restart your computer before...
...your computer. If necessary, double-click setup.exe. 78 Troubleshooting If the Dell Photo AIO Printer 962 does not appear in the list of programs, the printer software is not installed. CORRECT COMMUNICATION PROBLEMS BETWEEN THE PRINTER AND THE COMPUTER - • Remove the USB cable ... you can remove and reinstall the printer software. 1 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Uninstall Dell AIO Printer 962. 2 Follow the instructions on the computer screen to remove the printer software. 3 Restart your computer before...
Owner's Manual
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... Lights" on page 34. If a check mark is next to Pause Printing. c When the printer software installation screen appears, click Install or Install Now. Printer Problems ENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND THE ELECTRICAL OUTLET. M A K E S U R E Y O U L O A D E D T H E P A P E R C O R R E C T...Windows XP 1 Click Start→ Control Panels→ Printers and Other Hardware→ Printers and Faxes. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is not next to Pause Printing, click it . Windows ...
... Lights" on page 34. If a check mark is next to Pause Printing. c When the printer software installation screen appears, click Install or Install Now. Printer Problems ENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND THE ELECTRICAL OUTLET. M A K E S U R E Y O U L O A D E D T H E P A P E R C O R R E C T...Windows XP 1 Click Start→ Control Panels→ Printers and Other Hardware→ Printers and Faxes. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is not next to Pause Printing, click it . Windows ...
Owner's Manual
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NOTE: Be careful not to delete any printers you still want to fix the problem. . General Problems Fax Problems When you see which print object is active. 3 Set the active print object as Dell 962, Dell 962 (Copy 1), and Dell 962 (Copy 2), and so on. 2 Print a job to use , reinstall it in the Printers and Faxes window. 4 Delete the other...
NOTE: Be careful not to delete any printers you still want to fix the problem. . General Problems Fax Problems When you see which print object is active. 3 Set the active print object as Dell 962, Dell 962 (Copy 1), and Dell 962 (Copy 2), and so on. 2 Print a job to use , reinstall it in the Printers and Faxes window. 4 Delete the other...
Owner's Manual
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... DIAL TONE. For more information, see "Print Media Guidelines for the Paper Support" on page 34. MAKE SURE THE PRINTER DOESN'T HAVE A PAPER JAM. Paper Problems M A K E S U R E Y O U L O A D E D T H E P A P E R C O R R E C T L Y - Troubleshooting 81 MAKE SURE THE S PEED DIAL IS SET CORRECTLY. MAKE SURE THE PAPER IS NOT WRINKLED, TORN OR DAMAGED. DIAL THE RECEIVING NUMBER FIRST...
... DIAL TONE. For more information, see "Print Media Guidelines for the Paper Support" on page 34. MAKE SURE THE PRINTER DOESN'T HAVE A PAPER JAM. Paper Problems M A K E S U R E Y O U L O A D E D T H E P A P E R C O R R E C T L Y - Troubleshooting 81 MAKE SURE THE S PEED DIAL IS SET CORRECTLY. MAKE SURE THE PAPER IS NOT WRINKLED, TORN OR DAMAGED. DIAL THE RECEIVING NUMBER FIRST...
Owner's Manual
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... 71. • Disconnect and then reconnect the printer power cable. For more information, see "Check for your printer. Solution: Install a Color ink cartridge. There is a problem with your print job. Error Message: Right cartridge missing. Data error or incomplete data. For more information, see "Replacing Ink Cartridges" on page 82. Check...
... 71. • Disconnect and then reconnect the printer power cable. For more information, see "Check for your printer. Solution: Install a Color ink cartridge. There is a problem with your print job. Error Message: Right cartridge missing. Data error or incomplete data. For more information, see "Replacing Ink Cartridges" on page 82. Check...
Owner's Manual
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...(Home and Home Office) customers should call to the proper support personnel. NOTE: Dell's Express Service Code system may not be available in the automated telephone system to speak with a technical problem, Dell is located on the right side on page 90 for your call 1-800-624-...9896. When calling Dell, use your Express Service Code to help with a technical support representative. Contacting Dell 89 6 Contacting Dell Technical Assistance If you need help ...
...(Home and Home Office) customers should call to the proper support personnel. NOTE: Dell's Express Service Code system may not be available in the automated telephone system to speak with a technical problem, Dell is located on the right side on page 90 for your call 1-800-624-...9896. When calling Dell, use your Express Service Code to help with a technical support representative. Contacting Dell 89 6 Contacting Dell Technical Assistance If you need help ...
Owner's Manual
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...year, 3-year, or 4-year limited warranty depending on the product purchased. Problems caused by using accessories, parts, or components not supplied by Dell - or Canada come with electrical power - To determine which Dell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU... through our factory-integration system, third-party software, or the reloading of software • Non-Dell-branded and Solution Provider Direct products and accessories • Problems that is not in accordance with missing or altered Service Tags or serial numbers • Products ...
...year, 3-year, or 4-year limited warranty depending on the product purchased. Problems caused by using accessories, parts, or components not supplied by Dell - or Canada come with electrical power - To determine which Dell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU... through our factory-integration system, third-party software, or the reloading of software • Non-Dell-branded and Solution Provider Direct products and accessories • Problems that is not in accordance with missing or altered Service Tags or serial numbers • Products ...
Owner's Manual
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... Software. If you do not agree to other computers is no separate license agreement between you may use . If you agree to problems resulting from misuse, abuse, accident, neglect, mishandling, incorrect environments, or wear from ordinary use one copy of this product proves defective...to these terms, promptly return all software that has been preloaded or is a legal agreement between you for the life of invoice. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING,...
... Software. If you do not agree to other computers is no separate license agreement between you may use . If you agree to problems resulting from misuse, abuse, accident, neglect, mishandling, incorrect environments, or wear from ordinary use one copy of this product proves defective...to these terms, promptly return all software that has been preloaded or is a legal agreement between you for the life of invoice. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING,...