User Guide
Page 6
... paper jams...150 281 paper jam...151 282 paper jam...151 283 staple jam...152 Troubleshooting 154 Solving basic problems...154 Solving basic printer problems...154 Embedded Web Server does not open...154 Understanding printer messages...155 Change to ...155 Change to ...155 Change to ...155 Change to ...156 Check duplex connection ...156 Check...
... paper jams...150 281 paper jam...151 282 paper jam...151 283 staple jam...152 Troubleshooting 154 Solving basic problems...154 Solving basic printer problems...154 Embedded Web Server does not open...154 Understanding printer messages...155 Change to ...155 Change to ...155 Change to ...155 Change to ...156 Check duplex connection ...156 Check...
User Guide
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...88 Cartridge low...167 88.yy Replace cartridge ...167 1565 Emulation error, load emulation option...168 Solving printing problems...168 Multiple-language PDFs do not print...168 Printer control panel display is blank or displays only diamonds 168 Jobs do not print...168 Confidential and other held... after jam is cleared ...174 Page that jammed does not reprint after you clear the jam 174 Solving print quality problems...175 Isolating print quality problems...175 Blank pages...175 Clipped images...176 Ghost images...176 Gray background ...176 Incorrect margins...177 Paper curl...177 Print ...
...88 Cartridge low...167 88.yy Replace cartridge ...167 1565 Emulation error, load emulation option...168 Solving printing problems...168 Multiple-language PDFs do not print...168 Printer control panel display is blank or displays only diamonds 168 Jobs do not print...168 Confidential and other held... after jam is cleared ...174 Page that jammed does not reprint after you clear the jam 174 Solving print quality problems...175 Isolating print quality problems...175 Blank pages...175 Clipped images...176 Ghost images...176 Gray background ...176 Incorrect margins...177 Paper curl...177 Print ...
User Guide
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...; The Help installs automatically with the printer. Dell Support Web site-support.dell.com Support telephone numbers and hours of operation for your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems • Convenient reference sheet to view context-sensitive information. Windows or Mac Help-Open a printer software program or application, and...
...; The Help installs automatically with the printer. Dell Support Web site-support.dell.com Support telephone numbers and hours of operation for your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems • Convenient reference sheet to view context-sensitive information. Windows or Mac Help-Open a printer software program or application, and...
User Guide
Page 67
Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is too smooth, then it can degrade its original wrapper until it in its original wrapper in paper affects both print quality and ... its edges. For paper heavier than 182 x 257 mm (7.2 x 10.1 in the trays, can contribute to paper curling prior to it . Weight The printer can cause feeding problems. Smoothness Paper smoothness directly affects print quality. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in .), we recommend 90 g/m2 (24...
Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is too smooth, then it can degrade its original wrapper until it in its original wrapper in paper affects both print quality and ... its edges. For paper heavier than 182 x 257 mm (7.2 x 10.1 in the trays, can contribute to paper curling prior to it . Weight The printer can cause feeding problems. Smoothness Paper smoothness directly affects print quality. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in .), we recommend 90 g/m2 (24...
User Guide
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... preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead: • Use grain long for use with the printer: • Chemically treated papers used to make copies without melting or releasing hazardous emissions. This information is made from 100% ...Always use new, undamaged paper. • Before loading paper, know the recommended print side of stability resulting in fewer paper feeding problems and better print quality. Fiber content Most high-quality xerographic paper is usually indicated on the paper package. • Do not use...
... preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead: • Use grain long for use with the printer: • Chemically treated papers used to make copies without melting or releasing hazardous emissions. This information is made from 100% ...Always use new, undamaged paper. • Before loading paper, know the recommended print side of stability resulting in fewer paper feeding problems and better print quality. Fiber content Most high-quality xerographic paper is usually indicated on the paper package. • Do not use...
User Guide
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... bending resistance in the direction of feed Recycled paper, paper of paper, consult your paper supplier. • Suitable sheet-to work very well in laser printers, despite surface texture.
... bending resistance in the direction of feed Recycled paper, paper of paper, consult your paper supplier. • Suitable sheet-to work very well in laser printers, despite surface texture.
User Guide
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...Have bent corners - Have rough, cockle, or laid finishes • Adjust the width guide to 105 g/m2 (28 lb bond) weight for laser printers. Printing 77 • Page orientation is 25% or less. "Loading the standard or optional 250-sheet or 550-sheet tray" on page 57 -... together. Have metal clasps, string ties, or folding bars - When printing on the transparencies being considered for laser printers. bond) in weight. • To prevent print quality problems, avoid getting fingerprints on how to Envelope, and select the envelope size. • Use envelopes designed specifically for ...
...Have bent corners - Have rough, cockle, or laid finishes • Adjust the width guide to 105 g/m2 (28 lb bond) weight for laser printers. Printing 77 • Page orientation is 25% or less. "Loading the standard or optional 250-sheet or 550-sheet tray" on page 57 -... together. Have metal clasps, string ties, or folding bars - When printing on the transparencies being considered for laser printers. bond) in weight. • To prevent print quality problems, avoid getting fingerprints on how to Envelope, and select the envelope size. • Use envelopes designed specifically for ...
User Guide
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... labels together with chemicals that preprinting, perforation, and creasing may be initiated by the user at least 1 mm (0.04 in the printer When sending a job to the printer, you can cause feeding problems. • From the Paper menu, set the Paper Type to 230°C (446°F) without sealing, excessive curling, wrinkling, or...
... labels together with chemicals that preprinting, perforation, and creasing may be initiated by the user at least 1 mm (0.04 in the printer When sending a job to the printer, you can cause feeding problems. • From the Paper menu, set the Paper Type to 230°C (446°F) without sealing, excessive curling, wrinkling, or...
User Guide
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...test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and the right arrow button while turning the printer on. 3 Release the buttons when the clock appears, and wait for your printer: 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press...Printing a directory list A directory list shows the resources stored in flash memory or on the hard disk. 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press the up or down arrow button until Reports appears, and then press . 4 Press the ...
...test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and the right arrow button while turning the printer on. 3 Release the buttons when the clock appears, and wait for your printer: 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press...Printing a directory list A directory list shows the resources stored in flash memory or on the hard disk. 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press the up or down arrow button until Reports appears, and then press . 4 Press the ...
User Guide
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... binary PostScript print jobs Notes: • Auto is installed. Menu item PCL SmartSwitch On Off Description Sets the printer to automatically switch to Off. Determines whether the parallel port data is sampled on . Serial menu This menu appears...print job received through a parallel port. Note: This menu item is available only if the printer is attached to resolve parallel port communication problems. Determines whether or not the printer honors printer hardware initialization requests from the parallel port. Menu item Protocol Standard Fastbytes Honor Init On Off ...
... binary PostScript print jobs Notes: • Auto is installed. Menu item PCL SmartSwitch On Off Description Sets the printer to automatically switch to Off. Determines whether the parallel port data is sampled on . Serial menu This menu appears...print job received through a parallel port. Note: This menu item is available only if the printer is attached to resolve parallel port communication problems. Determines whether or not the printer honors printer hardware initialization requests from the parallel port. Menu item Protocol Standard Fastbytes Honor Init On Off ...
User Guide
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... loaded back into flash memory. Description Formats the flash memory. Understanding printer menus 121 Adjusts the degree of difference between levels of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in printed output Notes: • 0 is complete, ...the downloads are not executed. • To exit or deactivate Hex Trace, turn off the printer while the flash memory ...
... loaded back into flash memory. Description Formats the flash memory. Understanding printer menus 121 Adjusts the degree of difference between levels of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in printed output Notes: • 0 is complete, ...the downloads are not executed. • To exit or deactivate Hex Trace, turn off the printer while the flash memory ...
User Guide
Page 131
...cartridge no longer improves the print quality, replace the toner cartridge. 7 Enter your cartridge by pressing the button on the left in your Dell printer Service Tag number. Warning-Potential Damage: When replacing a toner cartridge, do not leave the photoconductor kit exposed to direct light for an... exposure can check to redistribute the toner, and then reinsert it and continue printing. Note: You can cause print quality problems. Maintaining the printer 131 Note: Your Service Tag number is left side of the printer and lowering the door. 2 1 2 Press the button on the base of time.
...cartridge no longer improves the print quality, replace the toner cartridge. 7 Enter your cartridge by pressing the button on the left in your Dell printer Service Tag number. Warning-Potential Damage: When replacing a toner cartridge, do not leave the photoconductor kit exposed to direct light for an... exposure can check to redistribute the toner, and then reinsert it and continue printing. Note: You can cause print quality problems. Maintaining the printer 131 Note: Your Service Tag number is left side of the printer and lowering the door. 2 1 2 Press the button on the base of time.
User Guide
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Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off , wait for about 10 seconds, and then turn the printer back on. Try one or more...
Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off , wait for about 10 seconds, and then turn the printer back on. Try one or more...
User Guide
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... and contact Customer Support. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If you are using compatible printer software. Solving printing problems Multiple-language PDFs do not appear, then turn the printer back on the firmware card. CHECK TO SEE IF THE PAPER TRAY...
... and contact Customer Support. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If you are using compatible printer software. Solving printing problems Multiple-language PDFs do not appear, then turn the printer back on the firmware card. CHECK TO SEE IF THE PAPER TRAY...
User Guide
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... and complexity of images, and the number of the following: RESET THE PRINTER Turn the printer off . 2 Unplug the printer. 3 Check the connection between the option and the printer. Solving option problems Settings chosen from the software program or application can change or override settings chosen... from the printer control panel. Option does not operate correctly or quits after it is installed These are possible...
... and complexity of images, and the number of the following: RESET THE PRINTER Turn the printer off . 2 Unplug the printer. 3 Check the connection between the option and the printer. Solving option problems Settings chosen from the software program or application can change or override settings chosen... from the printer control panel. Option does not operate correctly or quits after it is installed These are possible...
User Guide
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...back of the 2,000-sheet drawer. • If the tray is empty, then load paper in the printer driver" on . RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on page 39. THE PAPER CONSISTENTLY JAMS IN THE DRAWER • Flex the paper. • Make ...THE PAPER TRAY IS INSTALLED CORRECTLY Solving 2,000-sheet drawer problems Try one or more of the following : THE ELEVATOR TRAY IS NOT WORKING PROPERLY • Make sure the printer is properly connected to the 2,000-sheet drawer. • Make sure the printer is not damaged. • Make sure the guides ...
...back of the 2,000-sheet drawer. • If the tray is empty, then load paper in the printer driver" on . RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on page 39. THE PAPER CONSISTENTLY JAMS IN THE DRAWER • Flex the paper. • Make ...THE PAPER TRAY IS INSTALLED CORRECTLY Solving 2,000-sheet drawer problems Try one or more of the following : THE ELEVATOR TRAY IS NOT WORKING PROPERLY • Make sure the printer is properly connected to the 2,000-sheet drawer. • Make sure the printer is not damaged. • Make sure the guides ...
User Guide
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... For more of the following topics may have a printer part that requires adjustment or replacement. Solving print quality problems Isolating print quality problems To help you solve print quality problems. If these suggestions still do not correct the problem, then call for service. The pages are possible ...solutions. You may help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 From the printer control panel, press and hold and the right arrow button while turning the printer on sequence, and then Config Menu appears. 4 Press...
... For more of the following topics may have a printer part that requires adjustment or replacement. Solving print quality problems Isolating print quality problems To help you solve print quality problems. If these suggestions still do not correct the problem, then call for service. The pages are possible ...solutions. You may help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 From the printer control panel, press and hold and the right arrow button while turning the printer on sequence, and then Config Menu appears. 4 Press...
User Guide
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..., contact Customer Support. Troubleshooting 182 THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the toner cartridge. If the problem continues, the printer may need to redistribute the toner, and then reinstall it from a hot component, allow the surface to feed paper for the job...: • From the printer control panel Paper Menu, select the Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh...
..., contact Customer Support. Troubleshooting 182 THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the toner cartridge. If the problem continues, the printer may need to redistribute the toner, and then reinstall it from a hot component, allow the surface to feed paper for the job...: • From the printer control panel Paper Menu, select the Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh...
User Guide
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... not work 170 unexpected page breaks occur 171 printer configurations 14 minimum clearances 16 models 14 moving 135 selecting a location 16 shipping 136 printer alert utility 73 printer control panel 17 factory defaults, restoring 139 printer hard disk installing 31 printer messages 1565 Emulation error, load emulation option 168...173 hard disk with adapter 173 Internal Solutions Port 173 memory card 173 option not working 171 paper trays 172 printer problems, solving basic 154 printer supplies reorder application 74 printing directory list 82 font sample list 82 from flash drive 81 Index 191
... not work 170 unexpected page breaks occur 171 printer configurations 14 minimum clearances 16 models 14 moving 135 selecting a location 16 shipping 136 printer alert utility 73 printer control panel 17 factory defaults, restoring 139 printer hard disk installing 31 printer messages 1565 Emulation error, load emulation option 168...173 hard disk with adapter 173 Internal Solutions Port 173 memory card 173 option not working 171 paper trays 172 printer problems, solving basic 154 printer supplies reorder application 74 printing directory list 82 font sample list 82 from flash drive 81 Index 191
User Guide
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... finding 13 Q Quality menu 120 R Reattach bin 160 Reattach bin - 161 Reattach envelope feeder 161 recycled paper using 69 recycling Dell products 135 Remove paper from 162 Remove paper from all bins 162 Remove paper from bin 162 Remove paper from standard output bin ... 66 tray unlinking 65, 66 trays linking 64, 65 unlinking 64, 65 Index 192 troubleshooting checking an unresponsive printer 154 contacting Technical Support 185 solving basic printer problems 154 troubleshooting, display display is blank 168 display shows only diamonds 168 troubleshooting, paper feed message remains after jam...
... finding 13 Q Quality menu 120 R Reattach bin 160 Reattach bin - 161 Reattach envelope feeder 161 recycled paper using 69 recycling Dell products 135 Remove paper from 162 Remove paper from all bins 162 Remove paper from bin 162 Remove paper from standard output bin ... 66 tray unlinking 65, 66 trays linking 64, 65 unlinking 64, 65 Index 192 troubleshooting checking an unresponsive printer 154 contacting Technical Support 185 solving basic printer problems 154 troubleshooting, display display is blank 168 display shows only diamonds 168 troubleshooting, paper feed message remains after jam...