User Manual
Page 10
... paper jam...246 235 paper jam...247 240-249 paper jams...247 250 paper jam...248 251 paper jam...249 290-294 paper jams...250 Troubleshooting 254 Solving basic printer problems...254 Printer control panel display is disabled 256 Memory full, cannot print faxes...256 Fax memory full...256 Fax partition...
... paper jam...246 235 paper jam...247 240-249 paper jams...247 250 paper jam...248 251 paper jam...249 290-294 paper jams...250 Troubleshooting 254 Solving basic printer problems...254 Printer control panel display is disabled 256 Memory full, cannot print faxes...256 Fax memory full...256 Fax partition...
User Manual
Page 17
...Open a printer software program or application, and then click Help. Click to make sure you for and maintaining the printer • Troubleshooting and solving problems Help using your suggestions help you looking for? To get the most out of our knowledgeable support representatives will meet ... the desktop, depending on your printer model • Caring for choosing this printer! For updates, check our Web site at support.dell.com. Learning about the printer Thank you check the latest updates on the Software and Documentation CD under "View Additional Documentation." To ...
...Open a printer software program or application, and then click Help. Click to make sure you for and maintaining the printer • Troubleshooting and solving problems Help using your suggestions help you looking for? To get the most out of our knowledgeable support representatives will meet ... the desktop, depending on your printer model • Caring for choosing this printer! For updates, check our Web site at support.dell.com. Learning about the printer Thank you check the latest updates on the Software and Documentation CD under "View Additional Documentation." To ...
User Manual
Page 254
...or more of these possibilities, turn the printer off, wait for the print job. • Touch Continue to cancel the current job. Troubleshooting 254 If Ready does not appear, then turn the printer back on the paper loaded in the printer control panel Paper menu. Note: ...computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into...
...or more of these possibilities, turn the printer off, wait for the print job. • Touch Continue to cancel the current job. Troubleshooting 254 If Ready does not appear, then turn the printer back on the paper loaded in the printer control panel Paper menu. Note: ...computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into...
User Manual
Page 255
... cause clipping of the following : • Turn the printer off . 2 Unplug the power cord from the tray selected for the remainder of text or images. Troubleshooting 255 Try one or more of text or images. Change to You can change the current paper source for the print job. • Touch Continue...
... cause clipping of the following : • Turn the printer off . 2 Unplug the power cord from the tray selected for the remainder of text or images. Troubleshooting 255 Try one or more of text or images. Change to You can change the current paper source for the print job. • Touch Continue...
User Manual
Page 256
... and clear the message. The printer is not detecting an analog phone line, so the fax is not enough memory to send the fax job. Troubleshooting 256 Insert the cartridge and close all the files currently stored on the disk. Touch Reformat disk to clear the message. If the message appears...
... and clear the message. The printer is not detecting an analog phone line, so the fax is not enough memory to send the fax job. Troubleshooting 256 Insert the cartridge and close all the files currently stored on the disk. Touch Reformat disk to clear the message. If the message appears...
User Manual
Page 257
...; Touch Continue to clear the message and continue printing. If the message appears again, contact your system support person. Touch Continue to reset the printer. Troubleshooting 257 The fax partition appears to be restored The printer was created using data from a device in the USB port and the device is in...
...; Touch Continue to clear the message and continue printing. If the message appears again, contact your system support person. Touch Continue to reset the printer. Troubleshooting 257 The fax partition appears to be restored The printer was created using data from a device in the USB port and the device is in...
User Manual
Page 258
... Try one or more of the following : • Load the specified paper in the tray. • Touch Continue to clear the message and continue printing. Troubleshooting 258 If the printer cannot find a tray with Try one or more of the following : • Load the specified paper in the tray. • Touch...
... Try one or more of the following : • Load the specified paper in the tray. • Touch Continue to clear the message and continue printing. Troubleshooting 258 If the printer cannot find a tray with Try one or more of the following : • Load the specified paper in the tray. • Touch...
User Manual
Page 259
... from the default source. • Cancel the current job. If the printer cannot find a tray with Try one or more of paper from that tray. Troubleshooting 259 Unsupported USB hub, please remove Remove the unrecognized USB hub. If the printer finds a tray that has the correct paper type and size, then...
... from the default source. • Cancel the current job. If the printer cannot find a tray with Try one or more of paper from that tray. Troubleshooting 259 Unsupported USB hub, please remove Remove the unrecognized USB hub. If the printer finds a tray that has the correct paper type and size, then...
User Manual
Page 260
... sure the print job is requesting the correct paper size and type. • Check that the paper size is either missing or not functioning properly. Troubleshooting 260 31.yy Replace defective or missing cartridge The toner cartridge is correctly set. Try one or more of the following: • Remove the toner...
... sure the print job is requesting the correct paper size and type. • Check that the paper size is either missing or not functioning properly. Troubleshooting 260 31.yy Replace defective or missing cartridge The toner cartridge is correctly set. Try one or more of the following: • Remove the toner...
User Manual
Page 261
... job. 52 Not enough free space in flash memory. • Upgrade to be sent. From the PPDS menu, select Best Fit, and then select On. Troubleshooting 261 Fax failed The fax failed to a larger capacity flash memory card. The printer will find a requested font.
... job. 52 Not enough free space in flash memory. • Upgrade to be sent. From the PPDS menu, select Best Fit, and then select On. Troubleshooting 261 Fax failed The fax failed to a larger capacity flash memory card. The printer will find a requested font.
User Manual
Page 262
... the printer or print server. 55 Unsupported option in the printer or print server. 54 Network software error is the number of the parallel port. Troubleshooting 262 Try one or more of the following: 1 Turn the printer power off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported option...
... the printer or print server. 55 Unsupported option in the printer or print server. 54 Network software error is the number of the parallel port. Troubleshooting 262 Try one or more of the following: 1 Turn the printer power off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported option...
User Manual
Page 263
... USB Buffer menu item is the number of the USB port. Try one or more of the following: • Touch Continue to clear the message. Troubleshooting 263 56 Standard USB port disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data...
... USB Buffer menu item is the number of the USB port. Try one or more of the following: • Touch Continue to clear the message. Troubleshooting 263 56 Standard USB port disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data...
User Manual
Page 264
... the message and continue printing. 84 Replace PC Kit The photoconductor kit is low. Install a new photoconductor kit. 88 Cartridge low The toner is exhausted. Troubleshooting 264 Order a maintenance kit, which contains all the items necessary to have routine maintenance done.
... the message and continue printing. 84 Replace PC Kit The photoconductor kit is low. Install a new photoconductor kit. 88 Cartridge low The toner is exhausted. Troubleshooting 264 Order a maintenance kit, which contains all the items necessary to have routine maintenance done.
User Manual
Page 265
...; Touch Scan from the flatbed immediately after the last successfully scanned page. • Touch Scan from the scanner. 293 Replace all originals if restarting job. Troubleshooting 265
...; Touch Scan from the flatbed immediately after the last successfully scanned page. • Touch Scan from the scanner. 293 Replace all originals if restarting job. Troubleshooting 265
User Manual
Page 266
... Disabled The printer identified a problem with the scanner and automatically disabled it. 1 Remove all pages from the ADF. 2 Turn the printer off and then on . Troubleshooting 266 To clear this jam: 1 Remove all pages from the ADF. The job ends at the last successfully scanned page, but the job is active...
... Disabled The printer identified a problem with the scanner and automatically disabled it. 1 Remove all pages from the ADF. 2 Turn the printer off and then on . Troubleshooting 266 To clear this jam: 1 Remove all pages from the ADF. The job ends at the last successfully scanned page, but the job is active...
User Manual
Page 267
.... Try one or more information, see the setup documentation that you are using the correct printer software. • If you are using compatible printer software. Troubleshooting 267
.... Try one or more information, see the setup documentation that you are using the correct printer software. • If you are using compatible printer software. Troubleshooting 267
User Manual
Page 268
... . 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow until Off appears. 8 Touch Submit. 9 Touch . Confidential and other held jobs and deleting some of them. Troubleshooting 268 MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of pages in the job. Try one...
... . 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow until Off appears. 8 Touch Submit. 9 Touch . Confidential and other held jobs and deleting some of them. Troubleshooting 268 MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of pages in the job. Try one...
User Manual
Page 269
...; Print a menu settings page and compare the settings for the paper size loaded in the job. Large jobs do not collate These are possible solutions. Troubleshooting 269 REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number...
...; Print a menu settings page and compare the settings for the paper size loaded in the job. Large jobs do not collate These are possible solutions. Troubleshooting 269 REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number...
User Manual
Page 270
... until the desired value appears. 8 Touch Submit. 9 Touch . CHECK THE POWER Make sure the printer is plugged in, the power is on , and Ready appears. Troubleshooting 270 Solving copy problems Copier does not respond These are no obstructions: 1 Lift the scanner unit. 2 Remove any error messages.
... until the desired value appears. 8 Touch Submit. 9 Touch . CHECK THE POWER Make sure the printer is plugged in, the power is on , and Ready appears. Troubleshooting 270 Solving copy problems Copier does not respond These are no obstructions: 1 Lift the scanner unit. 2 Remove any error messages.
User Manual
Page 271
... or when the print becomes faded, replace the toner cartridge. For more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Troubleshooting 271 CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics...
... or when the print becomes faded, replace the toner cartridge. For more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Troubleshooting 271 CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics...