User Guide
Page 15
... 248 Cleaning the scanner 251 Maintaining the Toner Cartridge 252 Storing the Toner Cartridge 252 Redistributing Toner 252 Replacing the Toner Cartridge 254 Cleaning the Drum 256 Replacement Parts 256 Ordering Supplies 257 Troubleshooting Clearing Jams in the DADF 260 Clearing Jams in the Paper Tray ...264 Paper Feed Jam (tray 1 265 Paper Feed Jam (optional tray 2 266 MPF Jam 268 Fuser Area Jam 268 Paper Exit Jam...
... 248 Cleaning the scanner 251 Maintaining the Toner Cartridge 252 Storing the Toner Cartridge 252 Redistributing Toner 252 Replacing the Toner Cartridge 254 Cleaning the Drum 256 Replacement Parts 256 Ordering Supplies 257 Troubleshooting Clearing Jams in the DADF 260 Clearing Jams in the Paper Tray ...264 Paper Feed Jam (tray 1 265 Paper Feed Jam (optional tray 2 266 MPF Jam 268 Fuser Area Jam 268 Paper Exit Jam...
User Guide
Page 257
...Tray rubber pad Approx. 100,000 pages Pickup roller Approx. 150,000 pages To purchase replacement parts, contact your Dell dealer or the retailer where you needs to replace the rollers and fuser unit to maintain top performance and to avoid print quality problems and paper feed problems resulting ... installed by a trained service professional. 256 We strongly recommend that paper is loaded in the paper tray. 2 Press Setup from worn parts. Replacement Parts From time to time, you bought your print, the Organic Photo Conductor (OPC) drum of the toner cartridge may require cleaning. 1 ...
...Tray rubber pad Approx. 100,000 pages Pickup roller Approx. 150,000 pages To purchase replacement parts, contact your Dell dealer or the retailer where you needs to replace the rollers and fuser unit to maintain top performance and to avoid print quality problems and paper feed problems resulting ... installed by a trained service professional. 256 We strongly recommend that paper is loaded in the paper tray. 2 Press Setup from worn parts. Replacement Parts From time to time, you bought your print, the Organic Photo Conductor (OPC) drum of the toner cartridge may require cleaning. 1 ...
Service Manual
Page 11
Monthly Volume (Duty Cycle) Print Scan DADF Average Monthly Print Volume Machine Life Periodic Replacing Parts Pickup Roller Pad Unit (Tray) Pad Unit (DADF) DELL Laser MFP 2355dn Fax, Copier, Print, Scan, DADF, N/W Print, Scan to USB Key 465.2mmx 463.5mmx460.3mm (18.3"x18.2"x18.1") 20 Kg 18.8 Kg 23 Kg ...pages 2,000 pages 200,000 pages or 5 years whichever comes first 150,000 Pages 100,000 Pages 50,000 Pages Environmental Transfer Roller Fuser Unit Temperature Operating Non Operating 70,000 Pages 80,000 Pages 10~32ଇ -20~40ଇ Remarks back light System Bus 120MHz EPA ...
Monthly Volume (Duty Cycle) Print Scan DADF Average Monthly Print Volume Machine Life Periodic Replacing Parts Pickup Roller Pad Unit (Tray) Pad Unit (DADF) DELL Laser MFP 2355dn Fax, Copier, Print, Scan, DADF, N/W Print, Scan to USB Key 465.2mmx 463.5mmx460.3mm (18.3"x18.2"x18.1") 20 Kg 18.8 Kg 23 Kg ...pages 2,000 pages 200,000 pages or 5 years whichever comes first 150,000 Pages 100,000 Pages 50,000 Pages Environmental Transfer Roller Fuser Unit Temperature Operating Non Operating 70,000 Pages 80,000 Pages 10~32ଇ -20~40ଇ Remarks back light System Bus 120MHz EPA ...
Service Manual
Page 51
Remove the paper by gently pulling it straight out. Alignment and Troubleshooting 4.1.2.3 MPF Jam 1. Replace the toner cartridge and close the front cover to resume printing. 4.1.2.4 Fuser Area Jam NOTICE: The fuser area is not feeding properly, pull the paper out of the printer. 2. If the paper is hot. Open the front cover and lightly pull the toner cartridge straight out. 2. Take care when removing paper from the printer. 1. Printing automatically resumes. 4-11 Open and close the front cover. Service Manual 3.
Remove the paper by gently pulling it straight out. Alignment and Troubleshooting 4.1.2.3 MPF Jam 1. Replace the toner cartridge and close the front cover to resume printing. 4.1.2.4 Fuser Area Jam NOTICE: The fuser area is not feeding properly, pull the paper out of the printer. 2. If the paper is hot. Open the front cover and lightly pull the toner cartridge straight out. 2. Take care when removing paper from the printer. 1. Printing automatically resumes. 4-11 Open and close the front cover. Service Manual 3.
Service Manual
Page 76
...Check that the phone line is a problem in . 2. If the problem persists, refer to the troubleshooting for your printer. If the problem persists, replace the LSU. Fax Job is completed with the phone line. LSU Hsync Error Power A problem has occurred in the wall is working by SMTP server... cord and plug it if necessary Change the Junk Fax Setup option. Suggested solutions Install a Dell-genuine toner cartridge, designed for Fuser Error. 1. Check the IP address and reset it back in the fuser unit. Turn the ECM mode on. Unplug the power cord and plug it back in another...
...Check that the phone line is a problem in . 2. If the problem persists, refer to the troubleshooting for your printer. If the problem persists, replace the LSU. Fax Job is completed with the phone line. LSU Hsync Error Power A problem has occurred in the wall is working by SMTP server... cord and plug it if necessary Change the Junk Fax Setup option. Suggested solutions Install a Dell-genuine toner cartridge, designed for Fuser Error. 1. Check the IP address and reset it back in the fuser unit. Turn the ECM mode on. Unplug the power cord and plug it back in another...
Service Manual
Page 85
... printout is still has the NO same problem even right after passed through the transfer roller YES The ribs in fuser or toner on the roller may invoke the image problem -> Replace the fuser cover or the defective part The image is originally black or the black part is far close to the... top -> Use the pattern which has the image below bigger than 10mm from the top Dirt of dust stuck onto the window of internal lens of LSU -> Clean it or replace...
... printout is still has the NO same problem even right after passed through the transfer roller YES The ribs in fuser or toner on the roller may invoke the image problem -> Replace the fuser cover or the defective part The image is originally black or the black part is far close to the... top -> Use the pattern which has the image below bigger than 10mm from the top Dirt of dust stuck onto the window of internal lens of LSU -> Clean it or replace...
Service Manual
Page 89
Toner leaks and much toner material dropped onto the paper -> Replace the toner cartridge Check toner is stuck onto the P/R or H/R in fuser -> Clean it regular NO interval of 38.3mm? YES YES Bad image removes by scratching? When taking NO out the toner cartridge, toner leaks? YES ... -> Clean the Charge Roller and then reprint. Black Spot Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Alignment and Troubleshooting Is it or replace 4-49 Service Manual
Toner leaks and much toner material dropped onto the paper -> Replace the toner cartridge Check toner is stuck onto the P/R or H/R in fuser -> Clean it regular NO interval of 38.3mm? YES YES Bad image removes by scratching? When taking NO out the toner cartridge, toner leaks? YES ... -> Clean the Charge Roller and then reprint. Black Spot Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Alignment and Troubleshooting Is it or replace 4-49 Service Manual
Service Manual
Page 94
... cotton in it -> Re-test with the recommended paper 4-54 Service Manual YES Thermistor's NO contact is 3.03.5mm? When black NO printing, is the fuser NIP width is OK? Check if the hardness of P/R, and spring force is 2.1V - 2.6V? YES Both ends NO of U36 (CPU) on Main PBA... is OK? (hardness: 24 degree, spring's force: 3 Kg) YES Replace the control component on Main PBA Check any error related fuser? YES While printing, the voltage of pin 60 NO of thermostat open? YES The machine placed under the NO severe...
... cotton in it -> Re-test with the recommended paper 4-54 Service Manual YES Thermistor's NO contact is 3.03.5mm? When black NO printing, is the fuser NIP width is OK? Check if the hardness of P/R, and spring force is 2.1V - 2.6V? YES Both ends NO of U36 (CPU) on Main PBA... is OK? (hardness: 24 degree, spring's force: 3 Kg) YES Replace the control component on Main PBA Check any error related fuser? YES While printing, the voltage of pin 60 NO of thermostat open? YES The machine placed under the NO severe...
Service Manual
Page 95
...curled in just after of papers in feeder. 2. Paper is wrapped around fuser. 2. Check locking works wells. Load recommended quantity of papers of the stack of fuser unit. 1. If so, re-locate or replace. 4-55 Service Manual When close , there is pressed 2. If not so... and lever's assembly. It is located in because 1. There may be stiff movind or double reflection. Remove obstacles or replace. If they do, remove obstacles or replace. 1. Check where Jam 2 happens 1. Alignment and Troubleshooting 4.3.2.4 Malfunction Error Status Cover open Jam 0 Jam 1 Jam 2 Jam...
...curled in just after of papers in feeder. 2. Paper is wrapped around fuser. 2. Check locking works wells. Load recommended quantity of papers of the stack of fuser unit. 1. If so, re-locate or replace. 4-55 Service Manual When close , there is pressed 2. If not so... and lever's assembly. It is located in because 1. There may be stiff movind or double reflection. Remove obstacles or replace. If they do, remove obstacles or replace. 1. Check where Jam 2 happens 1. Alignment and Troubleshooting 4.3.2.4 Malfunction Error Status Cover open Jam 0 Jam 1 Jam 2 Jam...
Service Manual
Page 98
NO Is the conector inserted right ways? NO Is the conector inserted right ways? Check CN23 of the SMPS board) Line with covers open due to the heat etc. -> Replace the thermostat Check CN26 of the main board. YES END Replace the main board. 4-58 Service Manual Re-assemble the connector. Fuser Error Alignment and Troubleshooting Measure the resistance at the both ends of AC(Con no.2 of the main board. Fuser Error eliminated? YES Re-assemble the connector. YES Remove the covers NO Thermostat is open Less than 10W?
NO Is the conector inserted right ways? NO Is the conector inserted right ways? Check CN23 of the SMPS board) Line with covers open due to the heat etc. -> Replace the thermostat Check CN26 of the main board. YES END Replace the main board. 4-58 Service Manual Re-assemble the connector. Fuser Error Alignment and Troubleshooting Measure the resistance at the both ends of AC(Con no.2 of the main board. Fuser Error eliminated? YES Re-assemble the connector. YES Remove the covers NO Thermostat is open Less than 10W?
Service Manual
Page 100
YES The actuator of jam Remove the fuser, remove the paper and replace the pressure roller, if necessary Remove any factors Severe skew NO when feeding? YES Feeds NO multiple pages? YES Too thin or sensitive paper to the fuser (such as mis-assembly) Check guide transfer is weak -> Check guide-...out through NO between fuser and developer? YES Check the roller and ribs of fuser are in place, and remove burrs, if any -> Remove the factors of NO paper exit sensor works OK? YES Check the actuator exists and its operation and around the Main PBA -> Replace Check the LSU and...
YES The actuator of jam Remove the fuser, remove the paper and replace the pressure roller, if necessary Remove any factors Severe skew NO when feeding? YES Feeds NO multiple pages? YES Too thin or sensitive paper to the fuser (such as mis-assembly) Check guide transfer is weak -> Check guide-...out through NO between fuser and developer? YES Check the roller and ribs of fuser are in place, and remove burrs, if any -> Remove the factors of NO paper exit sensor works OK? YES Check the actuator exists and its operation and around the Main PBA -> Replace Check the LSU and...