Quick Reference Guide
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... Your Printer" in the User's Guide Replacing Toners To replace toners Æ See "Maintaining Your Printer" in the User's Guide support.dell.com Cleaning the Printer Vertical blanks appearing in prints Æ See "Maintaining Your Printer" in the User's Guide An alert for printer ...on envelopes, be rotated 180 degrees. Troubleshooting Clearing jams Æ See "Clearing Jams" in the User's Guide Print quality and other printing problems Æ See "Troubleshooting" in the User's Guide Common error messages Æ See "Understanding Printer Messages" in the User's Guide Identifying ...
... Your Printer" in the User's Guide Replacing Toners To replace toners Æ See "Maintaining Your Printer" in the User's Guide support.dell.com Cleaning the Printer Vertical blanks appearing in prints Æ See "Maintaining Your Printer" in the User's Guide An alert for printer ...on envelopes, be rotated 180 degrees. Troubleshooting Clearing jams Æ See "Clearing Jams" in the User's Guide Print quality and other printing problems Æ See "Troubleshooting" in the User's Guide Common error messages Æ See "Understanding Printer Messages" in the User's Guide Identifying ...
User's Guide
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... the Back of the Printer . . . 280 Clearing Paper Jams From the Output Tray 282 Troubleshooting 285 23 Troubleshooting 287 Basic Printer Problems 287 Display Problems 287 Printing Problems 288 Print Quality Problems 290 The output is too light 290 Toner smears or print comes off/Stain on back side 291 Random spots/Blurred images...
... the Back of the Printer . . . 280 Clearing Paper Jams From the Output Tray 282 Troubleshooting 285 23 Troubleshooting 287 Basic Printer Problems 287 Display Problems 287 Printing Problems 288 Print Quality Problems 290 The output is too light 290 Toner smears or print comes off/Stain on back side 291 Random spots/Blurred images...
User's Guide
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Mottle 295 Ghosting 295 Fog 297 Bead-Carry-Out (BCO 297 Auger mark 298 Wrinkled/Stained paper 299 The top margins is incorrect 300 Color registration is out of alignment 301 Protrudent / Bumpy paper 302 Noise 303 Jam 304 Misfeed jam 305 Multi-feed jam 306 Other Problems 307 Contacting Service 307 Appendix 309 B Appendix 311 Dell Technical Support Policy 311 Online Services 311 Warranty and Return Policy 312 Recycling Information 312 Contacting Dell 312 Contents 11
Mottle 295 Ghosting 295 Fog 297 Bead-Carry-Out (BCO 297 Auger mark 298 Wrinkled/Stained paper 299 The top margins is incorrect 300 Color registration is out of alignment 301 Protrudent / Bumpy paper 302 Noise 303 Jam 304 Misfeed jam 305 Multi-feed jam 306 Other Problems 307 Contacting Service 307 Appendix 309 B Appendix 311 Dell Technical Support Policy 311 Online Services 311 Warranty and Return Policy 312 Recycling Information 312 Contacting Dell 312 Contents 11
User's Guide
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...written permission of these materials in any proprietary interest in this text: Dell, the DELL logo are either potential damage to hardware or loss of Dell Inc.; disclaims any manner whatsoever without notice. © 2010 Dell Inc. is a registered trademarks of your printer. TIFF (libtiff):...and Cautions 15 Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Reproduction of Dell Inc. XML Paper Specification (XPS): This product may be found at http://go.microsoft.com/fwlink/?LinkId=52369; Trademarks ...
...written permission of these materials in any proprietary interest in this text: Dell, the DELL logo are either potential damage to hardware or loss of Dell Inc.; disclaims any manner whatsoever without notice. © 2010 Dell Inc. is a registered trademarks of your printer. TIFF (libtiff):...and Cautions 15 Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Reproduction of Dell Inc. XML Paper Specification (XPS): This product may be found at http://go.microsoft.com/fwlink/?LinkId=52369; Trademarks ...
User's Guide
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... the print image on the paper. Reset Defaults Purpose: To initialize NVM (non-volatile memory) for problems caused by using accessories, parts, or components not supplied by Dell. Dell does not provide warranty coverage for system parameters. Click Start to print a chart, and then check ...the printer is installed. and restart printer. Values: Reset Defaults Click Start to initialize the system parameters. NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of another manufacturer, be sure to...
... the print image on the paper. Reset Defaults Purpose: To initialize NVM (non-volatile memory) for problems caused by using accessories, parts, or components not supplied by Dell. Dell does not provide warranty coverage for system parameters. Click Start to print a chart, and then check ...the printer is installed. and restart printer. Values: Reset Defaults Click Start to initialize the system parameters. NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of another manufacturer, be sure to...
User's Guide
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... tendency of print media. This section describes selecting print media, caring for detailed loading instructions. 11 Print Media Guidelines Print media can cause paper feeding problems. Curl usually occurs after the paper passes through the printer, where it is recommended that you try a sample first. Your printer provides high-quality printing...
... tendency of print media. This section describes selecting print media, caring for detailed loading instructions. 11 Print Media Guidelines Print media can cause paper feeding problems. Curl usually occurs after the paper passes through the printer, where it is recommended that you try a sample first. Your printer provides high-quality printing...
User's Guide
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...acceptable for general business use it into the MPF or PSI. This limits the exposure of the paper to printing and cause feeding problems regardless of the printer to determine whether the paper you are recommended. Grain is too rough, the toner does not fuse to.... Paper containing fibers such as cotton possess characteristics that can contribute to paper curling prior to moisture changes that can cause paper feeding problems. Smoothness between 150 and 250 Sheffield points produces the best print quality. For 60 to 135 g/m2 (16 to high temperatures. unwrapped...
...acceptable for general business use it into the MPF or PSI. This limits the exposure of the paper to printing and cause feeding problems regardless of the printer to determine whether the paper you are recommended. Grain is too rough, the toner does not fuse to.... Paper containing fibers such as cotton possess characteristics that can contribute to paper curling prior to moisture changes that can cause paper feeding problems. Smoothness between 150 and 250 Sheffield points produces the best print quality. For 60 to 135 g/m2 (16 to high temperatures. unwrapped...
User's Guide
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.... Adhesive material contaminates your printer and could void your warranty. Storing Print Media For proper print media storage, the following guidelines help avoid media feeding problems and uneven print quality. • For best results, store print media in a jam and contaminate your printer and your cartridges with adhesive. Supported Paper Sizes...
.... Adhesive material contaminates your printer and could void your warranty. Storing Print Media For proper print media storage, the following guidelines help avoid media feeding problems and uneven print quality. • For best results, store print media in a jam and contaminate your printer and your cartridges with adhesive. Supported Paper Sizes...
User's Guide
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...toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of another manufacturer. Dell recommends only new Dell-brand toner cartridges for curling/separating discharge of the paper. Use toner cartridge of another manufacturer. NOTE: ...apply the changes. Values: BTR Refresh Off* Mode On Does not automatically execute counter measures for problems caused by using accessories, parts, or components not supplied by Dell. Restart printer to apply new Press the Restart printer to apply new settings button settings to restart...
...toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of another manufacturer. Dell recommends only new Dell-brand toner cartridges for curling/separating discharge of the paper. Use toner cartridge of another manufacturer. NOTE: ...apply the changes. Values: BTR Refresh Off* Mode On Does not automatically execute counter measures for problems caused by using accessories, parts, or components not supplied by Dell. Restart printer to apply new Press the Restart printer to apply new settings button settings to restart...
User's Guide
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...printing quality, incorrect indication of the location where the printer is installed. 232 Understanding the Printer Menus The discharge phenomenon for problems caused by using accessories, parts, or components not supplied by specifying the altitude of remaining toner. Adjust Altitude Purpose: To... of the location where the printer is being used. Uses toner cartridge of another manufacturer. Adjustments are performed by Dell. NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer....
...printing quality, incorrect indication of the location where the printer is installed. 232 Understanding the Printer Menus The discharge phenomenon for problems caused by using accessories, parts, or components not supplied by specifying the altitude of remaining toner. Adjust Altitude Purpose: To... of the location where the printer is being used. Uses toner cartridge of another manufacturer. Adjustments are performed by Dell. NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer....
User's Guide
Page 246
You can update the interval of available printer names in this button to correct a problem. • Printer error image Displays an indication image when an error occurs. An unknown error has occurred and the printer cannot be used . 3 Info (i) button ...
You can update the interval of available printer names in this button to correct a problem. • Printer error image Displays an indication image when an error occurs. An unknown error has occurred and the printer cannot be used . 3 Info (i) button ...
User's Guide
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... when data is displayed, the print data remaining on the printer and the information accumulated in the memory of the printer and indicates possible printer problems you must resolve. Understanding Printer Messages 245 18 Understanding Printer Messages The printer operator panel displays messages describing the current state of the printer are...
... when data is displayed, the print data remaining on the printer and the information accumulated in the memory of the printer and indicates possible printer problems you must resolve. Understanding Printer Messages 245 18 Understanding Printer Messages The printer operator panel displays messages describing the current state of the printer are...
User's Guide
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Contact Dell if this does not solve the problem, contact Dell. See "Contacting Dell" on . Error-Code 001-360 003-340 003-356 006-370 007-340 007-371 009-654 010-354 010-377 016-302 016-313 016-315 016-317 016-324 016-338 016-340 016-344 016-345 016-346 016-347 016-370 016-383 016-384 016-385 016-386 016-387 016-391 What you can do Turn off the printer, and then on page 312. 246 Understanding Printer Messages See "Contacting Dell" on page 312. Press the button. If this message appears repeatedly.
Contact Dell if this does not solve the problem, contact Dell. See "Contacting Dell" on . Error-Code 001-360 003-340 003-356 006-370 007-340 007-371 009-654 010-354 010-377 016-302 016-313 016-315 016-317 016-324 016-338 016-340 016-344 016-345 016-346 016-347 016-370 016-383 016-384 016-385 016-386 016-387 016-391 What you can do Turn off the printer, and then on page 312. 246 Understanding Printer Messages See "Contacting Dell" on page 312. Press the button. If this message appears repeatedly.
User's Guide
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..."Canceling a Print Job" on page 279. Execute the operation again according to cancel the current print job. If this does not solve the problem, contact Dell. Load the specified paper. See "Loading Print Media in the Multipurpose Feeder (MPF)" on page 166 or "Loading Print Media in the Priority...Set only wireless LAN access point (Registrar) to be operated with WPS-PBC, and execute the operation again according to avoid duplication. See "Contacting Dell" on page 277. Load paper for the second side (odd) pages, and press the button. Press the button. Check and clear the paper...
..."Canceling a Print Job" on page 279. Execute the operation again according to cancel the current print job. If this does not solve the problem, contact Dell. Load the specified paper. See "Loading Print Media in the Multipurpose Feeder (MPF)" on page 166 or "Loading Print Media in the Priority...Set only wireless LAN access point (Registrar) to be operated with WPS-PBC, and execute the operation again according to avoid duplication. See "Contacting Dell" on page 277. Load paper for the second side (odd) pages, and press the button. Press the button. Check and clear the paper...
User's Guide
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...Remove the specified toner cartridge and install a new one . See "Cleaning the Color Toner Density (CTD) Sensor" on page 263. Order a new consumable from www.dell.com/supplies See "Removing the Toner Cartridges" on page 263. See "Clearing Jams" on page 263. 248 Understanding Printer Messages If you can do not... replace the toner cartridge, print quality problems may occur. Error-Code 077-104 077-105 077-300 077-900 077-901 092-310 092-910 093-423 093-424 093-425 093...
...Remove the specified toner cartridge and install a new one . See "Cleaning the Color Toner Density (CTD) Sensor" on page 263. Order a new consumable from www.dell.com/supplies See "Removing the Toner Cartridges" on page 263. See "Clearing Jams" on page 263. 248 Understanding Printer Messages If you can do not... replace the toner cartridge, print quality problems may occur. Error-Code 077-104 077-105 077-300 077-900 077-901 092-310 092-910 093-423 093-424 093-425 093...
User's Guide
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This message indicates the printer is in the non-Dell toner mode. Error-Code 093-970 093-971 093-972 093-973 093-974 124-333 191-310 193-700 What you can do Re-install the specified toner cartridge. If this does not solve the problem, contact Dell. Turn off the printer, and then on page 312. See "Contacting Dell" on . See "Installing a Toner Cartridge" on page 264. Understanding Printer Messages 249
This message indicates the printer is in the non-Dell toner mode. Error-Code 093-970 093-971 093-972 093-973 093-974 124-333 191-310 193-700 What you can do Re-install the specified toner cartridge. If this does not solve the problem, contact Dell. Turn off the printer, and then on page 312. See "Contacting Dell" on . See "Installing a Toner Cartridge" on page 264. Understanding Printer Messages 249
User's Guide
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... in each toner cartridge. On the operator panel, you when the printer requires new supplies, type your web browser to the network, the Dell™ Printer Configuration Web Tool can provide instant feedback on remaining toner levels. To use the E-Mail Alert Setup feature that uses less toner... key operator in your name or the name of the printer driver Function This check box allows the users to this information. Refer printing problems and maintenance tasks to select a print mode that notifies you can also confirm the following: • Any supply or maintenance items that ...
... in each toner cartridge. On the operator panel, you when the printer requires new supplies, type your web browser to the network, the Dell™ Printer Configuration Web Tool can provide instant feedback on remaining toner levels. To use the E-Mail Alert Setup feature that uses less toner... key operator in your name or the name of the printer driver Function This check box allows the users to this information. Refer printing problems and maintenance tasks to select a print mode that notifies you can also confirm the following: • Any supply or maintenance items that ...
User's Guide
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... 64 pages on one sheet of paper. (32 images on the front and 32 on the back) Storing Print Media To avoid potential paper feeding problems and uneven print quality, you need to consider the following points: • To achieve the best possible print quality, store print media in an environment...
... 64 pages on one sheet of paper. (32 images on the front and 32 on the back) Storing Print Media To avoid potential paper feeding problems and uneven print quality, you need to consider the following points: • To achieve the best possible print quality, store print media in an environment...
User's Guide
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... more cartridges online at http://www.dell.com/supplies or by phone, see "Contacting Dell" on page 312. To order by phone. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell. The residual toner could explode resulting in the illustration. Dell toner cartridges are present. •...
... more cartridges online at http://www.dell.com/supplies or by phone, see "Contacting Dell" on page 312. To order by phone. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell. The residual toner could explode resulting in the illustration. Dell toner cartridges are present. •...
User's Guide
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... cable is connected to the printer, and to a properly grounded electrical outlet. • The printer is turned on the operator panel. Display Problems Problem Action After the printer is turned • Turn off at any switch or breaker. • Other electrical equipment plugged into the outlet is ... for 10 seconds, and then turn on on, the display on the printer. 23 Troubleshooting Basic Printer Problems Some printer problems can be easy to Print is displayed. If a problem occurs with the USB cable, the Ethernet cable is not connected between the printer and the computer. ...
... cable is connected to the printer, and to a properly grounded electrical outlet. • The printer is turned on the operator panel. Display Problems Problem Action After the printer is turned • Turn off at any switch or breaker. • Other electrical equipment plugged into the outlet is ... for 10 seconds, and then turn on on, the display on the printer. 23 Troubleshooting Basic Printer Problems Some printer problems can be easy to Print is displayed. If a problem occurs with the USB cable, the Ethernet cable is not connected between the printer and the computer. ...