Quick Setup and Getting Started Guide
Page 17
...9 To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. To access HP Insight Diagnostics: ▲ Refer to " instructions for upgrading this guide. To access the HP Backup and Recovery Manager User Guide: ▲ Select Start > HP Backup and Recovery > HP Backup and Recovery ...available on the computer hard drive: ● Quick Setup & Getting Started (also available in English. includes information on RTC batteries, memory, and power supply. ● Computer Setup (F10) Utility Guide-Provides instructions on the hard drive (some models. ● Troubleshooting ...
...9 To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. To access HP Insight Diagnostics: ▲ Refer to " instructions for upgrading this guide. To access the HP Backup and Recovery Manager User Guide: ▲ Select Start > HP Backup and Recovery > HP Backup and Recovery ...available on the computer hard drive: ● Quick Setup & Getting Started (also available in English. includes information on RTC batteries, memory, and power supply. ● Computer Setup (F10) Utility Guide-Provides instructions on the hard drive (some models. ● Troubleshooting ...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 17
...guide. includes information about diagnostic codes, as well as specified later in English. Finding More Information 9 includes information on RTC batteries, memory, and power supply. ● Computer Setup (F10) Utility Guide-Provides instructions on using this tool to reconfigure or modify default settings...this computer and scenarios for upgrading this series of the supported languages, the menu and books are displayed in the language chosen during initial system setup or as information on some models) and are also available at http://www.hp.com/support. also includes ...
...guide. includes information about diagnostic codes, as well as specified later in English. Finding More Information 9 includes information on RTC batteries, memory, and power supply. ● Computer Setup (F10) Utility Guide-Provides instructions on using this tool to reconfigure or modify default settings...this computer and scenarios for upgrading this series of the supported languages, the menu and books are displayed in the language chosen during initial system setup or as information on some models) and are also available at http://www.hp.com/support. also includes ...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
Page 4
...procedure: 1. Remove and replace the identified faulty memory module(s). 5. Verify proper memory module type. 2. Rearrange the DIMMs so that none of the keys are used ). Check monitor connection. 4. Clear CMOS. 4. Upgrade BIOS to www.hp.com 2. Remove third-party graphics card to ...of information about the computer. Ensure that you invoke HP Insight Diagnostics. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 4 Click the Software & Download driver link. 3. HP Insight Diagnostics The HP Insight Diagnostics utility allows you to view information about ...
...procedure: 1. Remove and replace the identified faulty memory module(s). 5. Verify proper memory module type. 2. Rearrange the DIMMs so that none of the keys are used ). Check monitor connection. 4. Clear CMOS. 4. Upgrade BIOS to www.hp.com 2. Remove third-party graphics card to ...of information about the computer. Ensure that you invoke HP Insight Diagnostics. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 4 Click the Software & Download driver link. 3. HP Insight Diagnostics The HP Insight Diagnostics utility allows you to view information about ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 3
... 2-6 2.3.2 Chipset 2-6 2.3.3 Support Components 2-7 2.3.4 System Memory 2-7 2.3.5 Mass Storage 2-8 2.3.6 Serial Interface 2-8 2.3.7 Universal Serial Bus Interface 2-8 2.3.8 Network Interface Controller 2-8 2.3.9 Integrated Graphics Processor 2-9 2.3.10 Audio Subsystem 2-9 2.4 Specifications 2-10 3 Processor/Memory Subsystem 3.1 Introduction 3-1 3.2 AMD Processors 3-2 3.2.1 AMD Processor Overview 3-2 3.2.2 Processor Changing/Upgrading 3-2 3.3 Memory Subsystem 3-3 3.3.1 Memory Upgrading 3-4 3.3.2 Memory Mapping and Pre-allocation 3-4 Technical Reference Guide www.hp.com iii
... 2-6 2.3.2 Chipset 2-6 2.3.3 Support Components 2-7 2.3.4 System Memory 2-7 2.3.5 Mass Storage 2-8 2.3.6 Serial Interface 2-8 2.3.7 Universal Serial Bus Interface 2-8 2.3.8 Network Interface Controller 2-8 2.3.9 Integrated Graphics Processor 2-9 2.3.10 Audio Subsystem 2-9 2.4 Specifications 2-10 3 Processor/Memory Subsystem 3.1 Introduction 3-1 3.2 AMD Processors 3-2 3.2.1 AMD Processor Overview 3-2 3.2.2 Processor Changing/Upgrading 3-2 3.3 Memory Subsystem 3-3 3.3.1 Memory Upgrading 3-4 3.3.2 Memory Mapping and Pre-allocation 3-4 Technical Reference Guide www.hp.com iii
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 6
Contents 8 SYSTEM BIOS 8.1 Introduction 8-1 8.2 ROM Flashing 8-2 8.2.1 Upgrading 8-2 8.2.2 Changeable Splash Screen 8-2 8.3 Boot Functions 8-3 8.3.1 Boot Device Order 8-3 8.3.2 Network Boot (F12) Support 8-3 8.3.3 Memory Detection and Configuration 8-3 8.3.4 Boot Error Codes 8-4 8.4 Client Management Functions 8-5 8.4.1 System ID and ROM Type 8-6 8.4.2 Temperature Status 8-6 8.5 SMBIOS support 8-7 8.6 USB Legacy Support 8-8 8.7 Management Functions 8-8 A Error Messages and Codes Index vi www.hp.com Technical Reference Guide
Contents 8 SYSTEM BIOS 8.1 Introduction 8-1 8.2 ROM Flashing 8-2 8.2.1 Upgrading 8-2 8.2.2 Changeable Splash Screen 8-2 8.3 Boot Functions 8-3 8.3.1 Boot Device Order 8-3 8.3.2 Network Boot (F12) Support 8-3 8.3.3 Memory Detection and Configuration 8-3 8.3.4 Boot Error Codes 8-4 8.4 Client Management Functions 8-5 8.4.1 System ID and ROM Type 8-6 8.4.2 Temperature Status 8-6 8.5 SMBIOS support 8-7 8.6 USB Legacy Support 8-8 8.7 Management Functions 8-8 A Error Messages and Codes Index vi www.hp.com Technical Reference Guide
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 25
... 128 or 256 MB pre-allocated Memory Type DVMT 3.0 DAC Speed 300 MHz Maximum 2D Resolution 2048x1536 @ 85 Hz...1 DVI-D [see text] These systems also include a PCIe x16 graphics slot to -noise ratio. Technical Reference Guide www.hp.com 2-9 These systems include a 1.5-watt output amplifier driving an internal speaker, which uses an ATI Radeon 3100 integrated graphics ...Int. The audio line input jack can be muted with increased signal-to ensure full graphics upgrade capabilities. 2.3.10 Audio Subsystem These systems use the AMD RS780 component, which can drive an analog VGA monitor and...
... 128 or 256 MB pre-allocated Memory Type DVMT 3.0 DAC Speed 300 MHz Maximum 2D Resolution 2048x1536 @ 85 Hz...1 DVI-D [see text] These systems also include a PCIe x16 graphics slot to -noise ratio. Technical Reference Guide www.hp.com 2-9 These systems include a 1.5-watt output amplifier driving an internal speaker, which uses an ATI Radeon 3100 integrated graphics ...Int. The audio line input jack can be muted with increased signal-to ensure full graphics upgrade capabilities. 2.3.10 Audio Subsystem These systems use the AMD RS780 component, which can drive an analog VGA monitor and...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 30
...conditions could still result in system damage and lost data. 3-2 www.hp.com Technical Reference Guide CAUTION: These systems can result in damage to 4 GB/s (each core ■ Integrated DDR2 memory controller ■ Direct-connect archtitecture for processor installation instructions. Key features... triple-, or quad-core architecture ■ Dedicated L2 cache for each direction) in mode 1.0 and up to be easily changed for upgrading. 3.2.1 AMD Processor Overview The systems covered in this limit can only support a processor with a heat sink in a thermal condition. ...
...conditions could still result in system damage and lost data. 3-2 www.hp.com Technical Reference Guide CAUTION: These systems can result in damage to 4 GB/s (each core ■ Integrated DDR2 memory controller ■ Direct-connect archtitecture for processor installation instructions. Key features... triple-, or quad-core architecture ■ Dedicated L2 cache for each direction) in mode 1.0 and up to be easily changed for upgrading. 3.2.1 AMD Processor Overview The systems covered in this limit can only support a processor with a heat sink in a thermal condition. ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 32
...system. 3.3.2 Memory Mapping and Pre-allocation Figure 3-2 shows the system memory map. The RS780C North Bridge pre-allocates a portion of system memory reported by the OS will be the total amount installed less the pre-allocated amount. 3-4 www.hp.com Technical ... system memory for video use (refer to achieve the best performance. Pre-allocated memory is to populate socket XMM4 before XMM2 for channel B, and socket XMM3 before adding or replacing memory modules. Processor/Memory Subsystem 3.3.1 Memory Loading/Upgrading Table 3-2 shows suggested memory configurations for...
...system. 3.3.2 Memory Mapping and Pre-allocation Figure 3-2 shows the system memory map. The RS780C North Bridge pre-allocates a portion of system memory reported by the OS will be the total amount installed less the pre-allocated amount. 3-4 www.hp.com Technical ... system memory for video use (refer to achieve the best performance. Pre-allocated memory is to populate socket XMM4 before XMM2 for channel B, and socket XMM3 before adding or replacing memory modules. Processor/Memory Subsystem 3.3.1 Memory Loading/Upgrading Table 3-2 shows suggested memory configurations for...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 69
... describes the integrated graphics processor (IGP) of system memory to provide efficient, economical 2D and 3D performance. This graphics subsystem employs the use of the HP dc5850 Personal Computer. These systems provide dual-monitor support in the standard configuration and allow two methods for upgrading the IGP: ■ Installing a PCIe x16 graphics... x1 slot, in which the IGP can be re-enabled through the BIOS settings This chapter covers the following subjects: ■ Functional description (6.2) ■ Upgrading (6.3) ■ Monitor connectors (6.4) Technical Reference Guide www...
... describes the integrated graphics processor (IGP) of system memory to provide efficient, economical 2D and 3D performance. This graphics subsystem employs the use of the HP dc5850 Personal Computer. These systems provide dual-monitor support in the standard configuration and allow two methods for upgrading the IGP: ■ Installing a PCIe x16 graphics... x1 slot, in which the IGP can be re-enabled through the BIOS settings This chapter covers the following subjects: ■ Functional description (6.2) ■ Upgrading (6.3) ■ Monitor connectors (6.4) Technical Reference Guide www...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 70
... support (including 128b/pixel texture) ■ Multi-level texture cache ■ Upgradeable through the PCIe x16 graphics slot ■ Multi-monitor support with SurroundView™ technology The IGP uses a portion of system memory for use as the frame buffer and for the frame buffer. The amount of... memory. 6-2 www.hp.com Technical Reference Guide The ATI Radeon 3100 operates off the internal PCIe x16 bus and...
... support (including 128b/pixel texture) ■ Multi-level texture cache ■ Upgradeable through the PCIe x16 graphics slot ■ Multi-monitor support with SurroundView™ technology The IGP uses a portion of system memory for use as the frame buffer and for the frame buffer. The amount of... memory. 6-2 www.hp.com Technical Reference Guide The ATI Radeon 3100 operates off the internal PCIe x16 bus and...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
Page 113
...codec 2-9, 5-13, 5-14 Audio Specifications 5-15 B BIOS upgrading 8-2 boot device order 8-3 Boot error codes4-2, 8-4 bus master (PCI) 4-2 C chipset 2-6 CMOS 4-8 CMOS, clearing 4-8 configuration memory 4-8 D DB-25 connector 5-8 DB-9 connector 5-6 DDR2 SDRAM 3-3 DIMM socket 3-3 Direct Memory Access (DMA) 4-7 Diskette Drive Connector 5-5 diskette drive ...out (audio interface) 5-13 M Management engine 8-8 mass storage 2-8 Memory, system 2-7, 3-3 memory allocation 3-4, 6-2 memory map 3-5 microphone in (audio interface) 5-13 mouse (pointing device) interface 5-10 Technical Reference Guide www...
...codec 2-9, 5-13, 5-14 Audio Specifications 5-15 B BIOS upgrading 8-2 boot device order 8-3 Boot error codes4-2, 8-4 bus master (PCI) 4-2 C chipset 2-6 CMOS 4-8 CMOS, clearing 4-8 configuration memory 4-8 D DB-25 connector 5-8 DB-9 connector 5-6 DDR2 SDRAM 3-3 DIMM socket 3-3 Direct Memory Access (DMA) 4-7 Diskette Drive Connector 5-5 diskette drive ...out (audio interface) 5-13 M Management engine 8-8 mass storage 2-8 Memory, system 2-7, 3-3 memory allocation 3-4, 6-2 memory map 3-5 microphone in (audio interface) 5-13 mouse (pointing device) interface 5-10 Technical Reference Guide www...
Service Reference Guide: HP Compaq dc5850 Business PC
Page 44
...not currently support remote ROM flash on HPQFlash, visit http://www.hp.com/support/files and enter the model number of individual PCs from being unintentionally updated or overwritten. For more information, visit http://www.hp.com/go /ssm/. CAUTION: For maximum ROM protection, be powered... Desktop Management This is used to the HP Client Manager Software or System Software Manager at http://www.hp.com/go /ssm. By establishing a setup password in a programmable flash ROM (read only memory). The setup password prevents unauthorized ROM upgrades. ROM Flash The computer's BIOS is ...
...not currently support remote ROM flash on HPQFlash, visit http://www.hp.com/support/files and enter the model number of individual PCs from being unintentionally updated or overwritten. For more information, visit http://www.hp.com/go /ssm/. CAUTION: For maximum ROM protection, be powered... Desktop Management This is used to the HP Client Manager Software or System Software Manager at http://www.hp.com/go /ssm. By establishing a setup password in a programmable flash ROM (read only memory). The setup password prevents unauthorized ROM upgrades. ROM Flash The computer's BIOS is ...
Service Reference Guide: HP Compaq dc5850 Business PC
Page 190
...Exit. 1801-Microcode Patch Error Processor is not supported in Computer Setup. Change the processor. Memory Parity Error Parity RAM failure. problem goes away. problem goes away. 178 Appendix C POST...SATA 0 and SATA 1. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Third-party graphics card may be used before SATA 2 and SATA 3....No Keyboard Attached Keyboard failure while Network Server Mode 1. Run Computer Setup and Diagnostic utilities. Upgrade BIOS to fail. (Some hard drives 1. Enter the correct serial number in RAID mode...
...Exit. 1801-Microcode Patch Error Processor is not supported in Computer Setup. Change the processor. Memory Parity Error Parity RAM failure. problem goes away. problem goes away. 178 Appendix C POST...SATA 0 and SATA 1. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Third-party graphics card may be used before SATA 2 and SATA 3....No Keyboard Attached Keyboard failure while Network Server Mode 1. Run Computer Setup and Diagnostic utilities. Upgrade BIOS to fail. (Some hard drives 1. Enter the correct serial number in RAID mode...
Troubleshooting Guide
Page 58
...0 and SATA 1. Either remove the Drivelocked SATA device or disable the Drivelock feature. Memory Parity Error Parity RAM failure. problem goes away. Reconnect keyboard with this system 1720-SMART...keys are improperly attached. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Reenter Computer Setup and select Security > Drivelock. Change the processor. Enter ...918-Front USB Not Connected Front USB harness has been detached or unseated from motherboard. Upgrade BIOS to an x1. Table A-1 Numeric Codes and Text Messages (continued) Control ...
...0 and SATA 1. Either remove the Drivelocked SATA device or disable the Drivelock feature. Memory Parity Error Parity RAM failure. problem goes away. Reconnect keyboard with this system 1720-SMART...keys are improperly attached. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Reenter Computer Setup and select Security > Drivelock. Change the processor. Enter ...918-Front USB Not Connected Front USB harness has been detached or unseated from motherboard. Upgrade BIOS to an x1. Table A-1 Numeric Codes and Text Messages (continued) Control ...
Desktop Management Guide
Page 19
...flash ROM (read only memory). CAUTION: For maximum ROM protection, be powered on, or turned on through Remote Wakeup, to take advantage of Remote ROM Flash. System Software Manager allows the system administrator to set the setup password on Remote ROM Flash, refer to the HP Client Manager Software or ... update or restore the system BIOS of individual PCs from the HP driver and support page, http://www.hp.com/support/files. For more information on one or more information, visit http://www.hp.com/go /ssm/. Should you need or want to upgrade the BIOS, you can protect the ROM from...
...flash ROM (read only memory). CAUTION: For maximum ROM protection, be powered on, or turned on through Remote Wakeup, to take advantage of Remote ROM Flash. System Software Manager allows the system administrator to set the setup password on Remote ROM Flash, refer to the HP Client Manager Software or ... update or restore the system BIOS of individual PCs from the HP driver and support page, http://www.hp.com/support/files. For more information on one or more information, visit http://www.hp.com/go /ssm/. Should you need or want to upgrade the BIOS, you can protect the ROM from...