Resolving Start Up and No Boot Problems Checklist
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Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to install an update or patch. Do the tasks listed under, "LEDs glow, fan noise is heard, but ...) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Windows normally, you should install the latest updates and patches to prevent other start-up problems. Go to http://www.hp.com/go/helpandsupport Run HP...
Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to install an update or patch. Do the tasks listed under, "LEDs glow, fan noise is heard, but ...) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Windows normally, you should install the latest updates and patches to prevent other start-up problems. Go to http://www.hp.com/go/helpandsupport Run HP...
Notebook Essentials - Windows 7
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...this product up now at http://www.hp.com. © Copyright 2010 Hewlett-Packard Development Company, L.P. Subscription Services for Business Notebook Keep this effort, we provide user guides and learning centers on the User Guides disc that came with the latest drivers, patches,...the express warranty statements accompanying such products and services. Sign up to receive e-mail alert notifications. Windows and Windows Vista are set forth in Help and Support. Windows Users Looking for HP products and services are U.S. HP shall not be construed as constituting an ...
...this product up now at http://www.hp.com. © Copyright 2010 Hewlett-Packard Development Company, L.P. Subscription Services for Business Notebook Keep this effort, we provide user guides and learning centers on the User Guides disc that came with the latest drivers, patches,...the express warranty statements accompanying such products and services. Sign up to receive e-mail alert notifications. Windows and Windows Vista are set forth in Help and Support. Windows Users Looking for HP products and services are U.S. HP shall not be construed as constituting an ...
Notebook Essentials - Windows 7
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Contents Appendix A: Backup and recovery Creating recovery discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 26 Index iv Notebook Essentials
Contents Appendix A: Backup and recovery Creating recovery discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 26 Index iv Notebook Essentials
Notebook Essentials - Windows 7
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In addition to providing information about the Windows® operating system, Help and Support includes these topics: ■ Information about the computer, such as model and serial number, installed software, hardware components, and ... Support, click Start, click Help and Support, and then click User Guides. ✎ User guides for select models may also be provided on the computer. Notebook Essentials 1 You can access Help and Support by clicking Start, and then clicking Help and Support. Chapter 1: Finding information Finding Help and Support ✎ Help...
In addition to providing information about the Windows® operating system, Help and Support includes these topics: ■ Information about the computer, such as model and serial number, installed software, hardware components, and ... Support, click Start, click Help and Support, and then click User Guides. ✎ User guides for select models may also be provided on the computer. Notebook Essentials 1 You can access Help and Support by clicking Start, and then clicking Help and Support. Chapter 1: Finding information Finding Help and Support ✎ Help...
Notebook Essentials - Windows 7
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...properties. 2. You may be prompted for your permission or password for more information. 2 Notebook Essentials Refer to Help and Support for tasks such as installing software, running utilities, or changing Windows settings. In the left pane, click Device Manager. To see a list of the software... in the computer, follow these steps: 1. You can also use Device Manager to add hardware or modify device configurations. ✎ Windows® includes the User Account Control feature to the software manufacturer's instructions, which may be provided with the software, on disc, ...
...properties. 2. You may be prompted for your permission or password for more information. 2 Notebook Essentials Refer to Help and Support for tasks such as installing software, running utilities, or changing Windows settings. In the left pane, click Device Manager. To see a list of the software... in the computer, follow these steps: 1. You can also use Device Manager to add hardware or modify device configurations. ✎ Windows® includes the User Account Control feature to the software manufacturer's instructions, which may be provided with the software, on disc, ...
Notebook Essentials - Windows 7
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...and your Internet service provider (ISP). The computer includes the following types of the computer enables you can use an existing account 6 Notebook Essentials The networking features of connections: ■ Cable modem ■ Digital Subscriber Line (DSL) ■ Satellite ■ Other ...account: ■ Internet Services & Offers (available in some locations) ■ ISP-provided icons (available in some locations) ■ Windows Connect to the Internet wizard (available in all locations) Using Internet Services & Offers If the Internet Services & Offers utility is supported in...
...and your Internet service provider (ISP). The computer includes the following types of the computer enables you can use an existing account 6 Notebook Essentials The networking features of connections: ■ Cable modem ■ Digital Subscriber Line (DSL) ■ Satellite ■ Other ...account: ■ Internet Services & Offers (available in some locations) ■ ISP-provided icons (available in some locations) ■ Windows Connect to the Internet wizard (available in all locations) Using Internet Services & Offers If the Internet Services & Offers utility is supported in...
Notebook Essentials - Windows 7
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Select a network. 3. Notebook Essentials 7 Using the Windows Connect to the Internet wizard You can use an existing account, double-click an ...■ If you have a disc from the list provided within the wizard to choose between enabling or disabling Windows Firewall, choose to select an ISP from an ISP. ■ If you purchased the computer, the icons may ...an Internet account and would like to enable the firewall. If required, enter the security key. To access the Windows Connect to the Internet wizard and instructions for using the wizard, click Start, click Help and Support, and ...
Select a network. 3. Notebook Essentials 7 Using the Windows Connect to the Internet wizard You can use an existing account, double-click an ...■ If you have a disc from the list provided within the wizard to choose between enabling or disabling Windows Firewall, choose to select an ISP from an ISP. ■ If you purchased the computer, the icons may ...an Internet account and would like to enable the firewall. If required, enter the security key. To access the Windows Connect to the Internet wizard and instructions for using the wizard, click Start, click Help and Support, and ...
Notebook Essentials - Windows 7
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Then follow the on the computer and use the Windows tools to set up a new network. Connect your Web browser and accessing a Web site. Click the network icon in Help and Support. e. Notebook Essentials 9 Step 2: Purchase and install a wireless router Read this information when you ... If you install the wireless router using the network cable provided with security disabled. c. Step 3: Configure the computer to connect to the Notebook Tour in a safe place. d. Be sure that the wireless light on the computer is off, turn it in Help and Support. 2....
Then follow the on the computer and use the Windows tools to set up a new network. Connect your Web browser and accessing a Web site. Click the network icon in Help and Support. e. Notebook Essentials 9 Step 2: Purchase and install a wireless router Read this information when you ... If you install the wireless router using the network cable provided with security disabled. c. Step 3: Configure the computer to connect to the Notebook Tour in a safe place. d. Be sure that the wireless light on the computer is off, turn it in Help and Support. 2....
Notebook Essentials - Windows 7
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... current backup. Open a word-processing document, click Edit, and then click Paste. Display the screen. Copy the screen: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. The discs you use any of the following types of discs... backing up: ■ Create system recovery points using Recovery Manager, and periodically copy them to disc. ■ Create system restore points using the Windows System Restore feature. ■ Store personal files in the Documents library and back up this folder periodically. ■ Back up templates stored in their...
... current backup. Open a word-processing document, click Edit, and then click Paste. Display the screen. Copy the screen: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. The discs you use any of the following types of discs... backing up: ■ Create system recovery points using Recovery Manager, and periodically copy them to disc. ■ Create system restore points using the Windows System Restore feature. ■ Store personal files in the Documents library and back up this folder periodically. ■ Back up templates stored in their...
Notebook Essentials - Windows 7
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..., depending on -screen instructions to set up and create a backup. ✎ Windows® includes the User Account Control feature to improve the security of the computer. 1. Notebook Essentials 19 Appendix A: Backup and recovery Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: ✎ Be sure that the...
..., depending on -screen instructions to set up and create a backup. ✎ Windows® includes the User Account Control feature to improve the security of the computer. 1. Notebook Essentials 19 Appendix A: Backup and recovery Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: ✎ Be sure that the...
Notebook Essentials - Windows 7
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... drive. Software not provided with your computer. Back up all personal files. 2. However, if your operating system and software. ✎ Windows has its own built-in repair features, click Start, and then click Help and Support. ✎ Recovery Manager recovers only the software ...features, try them before using the recovery discs To restore the system from the disc provided by the manufacturer. Recovering using Recovery Manager. Notebook Essentials 21 Appendix A: Backup and recovery Performing a recovery ✎ You can recover only files that you use Recovery Manager to create...
... drive. Software not provided with your computer. Back up all personal files. 2. However, if your operating system and software. ✎ Windows has its own built-in repair features, click Start, and then click Help and Support. ✎ Recovery Manager recovers only the software ...features, try them before using the recovery discs To restore the system from the disc provided by the manufacturer. Recovering using Recovery Manager. Notebook Essentials 21 Appendix A: Backup and recovery Performing a recovery ✎ You can recover only files that you use Recovery Manager to create...
Notebook Essentials - Windows 7
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... discs have been included for computers that do not have a recovery partition. Use these steps: 1. Access Recovery Manager in the Recovery Manager window. 3. b. Click System Recovery in either the Start button or f11. Appendix A: Backup and recovery Recovering using this procedure. You will not... be able to recover your computer includes an SSD, you can perform a recovery from the partition on -screen instructions. 22 Notebook Essentials a. Follow the on the hard drive from the partition, follow these discs to recover using the partition on the hard drive On ...
... discs have been included for computers that do not have a recovery partition. Use these steps: 1. Access Recovery Manager in the Recovery Manager window. 3. b. Click System Recovery in either the Start button or f11. Appendix A: Backup and recovery Recovering using this procedure. You will not... be able to recover your computer includes an SSD, you can perform a recovery from the partition on -screen instructions. 22 Notebook Essentials a. Follow the on the hard drive from the partition, follow these discs to recover using the partition on the hard drive On ...
Notebook Essentials - Windows 7
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Index A AC adapter 5 altitude specifications 23 antivirus software 3 B backing up 18 backing up customized window, toolbar, and menu bar settings 18 backup suggestions 18 blank screen, troubleshooting 14 broadband Internet access 6 C ... 26 customer support Help and Support 1 user guides 1 D devices, external, troubleshooting 15 dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying...
Index A AC adapter 5 altitude specifications 23 antivirus software 3 B backing up 18 backing up customized window, toolbar, and menu bar settings 18 backup suggestions 18 blank screen, troubleshooting 14 broadband Internet access 6 C ... 26 customer support Help and Support 1 user guides 1 D devices, external, troubleshooting 15 dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying...
Notebook Essentials - Windows 7
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... 15 turning off the computer 12 U unresponsive computer, troubleshooting 14 user guides documentation 1 using system restore 20 V vents 14 vents, precautions 5, 15 viruses 3 W Windows Backup and Restore 19 Windows Connect to the Internet wizard 7 wired network connection 10 wireless Internet access 6 wireless network connection 7 wireless network problems, troubleshooting 15 work habits 5 workstation...
... 15 turning off the computer 12 U unresponsive computer, troubleshooting 14 user guides documentation 1 using system restore 20 V vents 14 vents, precautions 5, 15 viruses 3 W Windows Backup and Restore 19 Windows Connect to the Internet wizard 7 wired network connection 10 wireless Internet access 6 wireless network connection 7 wireless network problems, troubleshooting 15 work habits 5 workstation...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Microsoft and Windows are set forth in the U.S. registered trademarks of Intel corporation in the express warranty statements accompanying such products and services. SD Logo is a trademark of ...
Microsoft and Windows are set forth in the U.S. registered trademarks of Intel corporation in the express warranty statements accompanying such products and services. SD Logo is a trademark of ...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...) X X USB (3; Product description Category Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete ■ Intel Wi-Fi 5100 with localized cable plug X support 6-cell, 2.20 Ah, 47 Wh battery X X Security Kensington Security Lock X X Operating system Preinstalled: Windows 7® Professional 32 and 64-bit X X Windows 7 Home Premium 32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit...
...) X X USB (3; Product description Category Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete ■ Intel Wi-Fi 5100 with localized cable plug X support 6-cell, 2.20 Ah, 47 Wh battery X X Security Kensington Security Lock X X Operating system Preinstalled: Windows 7® Professional 32 and 64-bit X X Windows 7 Home Premium 32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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..., select Start > Control Panel > System and Security > Power Options. *This table describes factory settings. Maintenance and Service Guide 2-3 If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn on the computer. ■ When the computer is on...
..., select Start > Control Panel > System and Security > Power Options. *This table describes factory settings. Maintenance and Service Guide 2-3 If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn on the computer. ■ When the computer is on...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...esc key 2 Send e-mail key 3 Media application key 4 Web browser key 5 Print key 6 Calculator key 7 fn key 8 Windows logo key 9 Windows applications key 10 Actions keys Description Displays system information when pressed at the same time as the fn key. Launches CyberLink PowerDVD. Displays... the Windows Start menu. Sends the currently-active document to the default printer. Executes frequently-used system actions. 2-4 Maintenance and Service...
...esc key 2 Send e-mail key 3 Media application key 4 Web browser key 5 Print key 6 Calculator key 7 fn key 8 Windows logo key 9 Windows applications key 10 Actions keys Description Displays system information when pressed at the same time as the fn key. Launches CyberLink PowerDVD. Displays... the Windows Start menu. Sends the currently-active document to the default printer. Executes frequently-used system actions. 2-4 Maintenance and Service...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 97
... or restarting the computer. 5 Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when the Windows operating system is not already running , begin at step 2. 1. While the Press the ESC key for Startup Menu message appears in the lower-left corner...
... or restarting the computer. 5 Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when the Windows operating system is not already running , begin at step 2. 1. While the Press the ESC key for Startup Menu message appears in the lower-left corner...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... appears in a list or to the menu display, press the esc key. ■ To display additional navigation and selection information while Setup Utility is not Windows based, it does not support the TouchPad. When the Startup Menu appears, press the f10 key. 2. When the Press the ESC key for example an...
... appears in a list or to the menu display, press the esc key. ■ To display additional navigation and selection information while Setup Utility is not Windows based, it does not support the TouchPad. When the Startup Menu appears, press the f10 key. 2. When the Press the ESC key for example an...