Maintenance and Service Guide
Page 6
... procedures ...36 Service tag and PCID label ...36 Service tag ...36 PCID label ...37 Computer feet ...38 Battery ...39 Display subcomponents (bezel, webcam, panel 40 WLAN module ...48 Memory module ...51 Hard drive ...53 RTC battery ...55 Optical drive ...56 Keyboard ...58 Top cover ...61 Power button board ...65 TouchPad button board...
... procedures ...36 Service tag and PCID label ...36 Service tag ...36 PCID label ...37 Computer feet ...38 Battery ...39 Display subcomponents (bezel, webcam, panel 40 WLAN module ...48 Memory module ...51 Hard drive ...53 RTC battery ...55 Optical drive ...56 Keyboard ...58 Top cover ...61 Power button board ...65 TouchPad button board...
Maintenance and Service Guide
Page 7
... Removing the HP Recovery partition 113 8 Power cord set requirements ...115 Requirements for all countries ...115 Requirements for specific countries and regions 116 9 Recycling ...119 Battery ...119 Display ...119 Index ...125 ENWW vii
... Removing the HP Recovery partition 113 8 Power cord set requirements ...115 Requirements for all countries ...115 Requirements for specific countries and regions 116 9 Recycling ...119 Battery ...119 Display ...119 Index ...125 ENWW vii
Maintenance and Service Guide
Page 12
... 2048×1536 external resolution @ 75 Hz, hot plug and unplug and auto-detection for the following batteries: ● 6-cell, 47-Whr, 2.20-Ah Li-ion battery Security Security cable slot Operating system Preinstalled: ● Windows 8 (64-bit) ● FreeDOS 2.0 ...Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● WLAN module AMD models √ √ √ √ Intel...
... 2048×1536 external resolution @ 75 Hz, hot plug and unplug and auto-detection for the following batteries: ● 6-cell, 47-Whr, 2.20-Ah Li-ion battery Security Security cable slot Operating system Preinstalled: ● Windows 8 (64-bit) ● FreeDOS 2.0 ...Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● WLAN module AMD models √ √ √ √ Intel...
Maintenance and Service Guide
Page 13
... idle. Connect optional USB devices. ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Blinking amber: The battery is low or there is a battery error. ● Off: The computer is designed to the computer. Right side 5 NOTE: The...
... idle. Connect optional USB devices. ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Blinking amber: The battery is low or there is a battery error. ● Off: The computer is designed to the computer. Right side 5 NOTE: The...
Maintenance and Service Guide
Page 21
Bottom Component (1) (2) Battery bay Vents (3) (3) Battery release latch Description Holds the battery. It is normal for the internal fan to cool internal components and prevent overheating. Releases the battery from the battery bay. NOTE: The computer fan starts up automatically to cycle on and off during routine operation. Enable airflow to cool internal components. ENWW Bottom 13
Bottom Component (1) (2) Battery bay Vents (3) (3) Battery release latch Description Holds the battery. It is normal for the internal fan to cool internal components and prevent overheating. Releases the battery from the battery bay. NOTE: The computer fan starts up automatically to cycle on and off during routine operation. Enable airflow to cool internal components. ENWW Bottom 13
Maintenance and Service Guide
Page 25
... with an Intel Pentium or Celeron processor ● Models without Windows 8 ● Models with Windows 8 Standard ● Models with Windows 8 Professional Power connector cable RTC battery ENWW Spare part number 713023-001 713023-501 693564-001 693564-501 726892-001 726892-501 715891-001 715891-501 688277-001 688277-501 726891...
... with an Intel Pentium or Celeron processor ● Models without Windows 8 ● Models with Windows 8 Standard ● Models with Windows 8 Professional Power connector cable RTC battery ENWW Spare part number 713023-001 713023-501 693564-001 693564-501 726892-001 726892-501 715891-001 715891-501 688277-001 688277-501 726891...
Maintenance and Service Guide
Page 27
... all models) For use in models without Windows 8 689674-001 For use in Windows 8 models 704016-001 Battery: 6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001 Optical drive (DVD±RW and CD-RW Super Multi Double-Layer Combo Drive; ENWW...
... all models) For use in models without Windows 8 689674-001 For use in Windows 8 models 704016-001 Battery: 6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001 Optical drive (DVD±RW and CD-RW Super Multi Double-Layer Combo Drive; ENWW...
Maintenance and Service Guide
Page 33
...-001 651046-001 652972-001 653338-001 653340-001 655795-001 657325-001 664662-001 669299-001 669300-001 670691-001 675794-001 Description RTC battery Power cord for use in North America (3-pin, black, 1.83-m) Power cord for use in Australia (3-pin, black, 1.83-m) Power cord for use in Europe... in Israel (3-pin, black, 1.83-m) Power cord for use in Indonesia (3-pin, black, 1.83-m) 6-cell, 47-Whr, 2.20-Ah Li-ion battery 6-cell, 55-Whr, 2.55-Ah Li-ion battery 320-GB, 5400-rpm, SATA hard drive (does not include hard drive cable or bracket) 750-GB, 5400-rpm, SATA hard drive...
...-001 651046-001 652972-001 653338-001 653340-001 655795-001 657325-001 664662-001 669299-001 669300-001 670691-001 675794-001 Description RTC battery Power cord for use in North America (3-pin, black, 1.83-m) Power cord for use in Australia (3-pin, black, 1.83-m) Power cord for use in Europe... in Israel (3-pin, black, 1.83-m) Power cord for use in Indonesia (3-pin, black, 1.83-m) 6-cell, 47-Whr, 2.20-Ah Li-ion battery 6-cell, 55-Whr, 2.55-Ah Li-ion battery 320-GB, 5400-rpm, SATA hard drive (does not include hard drive cable or bracket) 750-GB, 5400-rpm, SATA hard drive...
Maintenance and Service Guide
Page 47
... from the AC outlet and then unplugging the AC adapter from the computer. Pivot the front edge of the battery bay. 2. To remove the battery: 1. NOTE: The battery release latch automatically returns to the computer. 3. Align the tabs on the rear edge of the...in Hibernation, turn the computer on a flat surface. 2. Slide the battery release latch (1) to release the battery. To insert the battery: 1. Battery Description 6-cell, 55-Whr, 2.55-Ah Li-ion battery 6-cell, 47-Whr, 2.20-Ah Li-ion battery Spare part number 593554-001 593553-001 Before disassembling the computer, follow...
... from the AC outlet and then unplugging the AC adapter from the computer. Pivot the front edge of the battery bay. 2. To remove the battery: 1. NOTE: The battery release latch automatically returns to the computer. 3. Align the tabs on the rear edge of the...in Hibernation, turn the computer on a flat surface. 2. Slide the battery release latch (1) to release the battery. To insert the battery: 1. Battery Description 6-cell, 55-Whr, 2.55-Ah Li-ion battery 6-cell, 47-Whr, 2.20-Ah Li-ion battery Spare part number 593554-001 593553-001 Before disassembling the computer, follow...
Maintenance and Service Guide
Page 48
...use on HP models (includes Mylar screw covers) Display bezel for more information about removing the display assembly in Hibernation, turn the computer on Compaq models (includes Mylar screw covers) Raw display panel, 39.6-cm (15.6-inch), HD, LED, BrightView HP webcam/microphone module, HD HP ...display bezel, webcam/microphone module, and display panel while the display assembly is still attached to the computer, follow these steps: 1. Remove the battery (see Battery on page 75 for use on , and then shut it . 2. Position the computer right-side up with the display bezel spare part kit...
...use on HP models (includes Mylar screw covers) Display bezel for more information about removing the display assembly in Hibernation, turn the computer on Compaq models (includes Mylar screw covers) Raw display panel, 39.6-cm (15.6-inch), HD, LED, BrightView HP webcam/microphone module, HD HP ...display bezel, webcam/microphone module, and display panel while the display assembly is still attached to the computer, follow these steps: 1. Remove the battery (see Battery on page 75 for use on , and then shut it . 2. Position the computer right-side up with the display bezel spare part kit...
Maintenance and Service Guide
Page 56
... by the governmental agency that regulates wireless devices in Hibernation, turn the computer on page 39). 48 Chapter 4 Removal and replacement procedures ENWW Remove the battery (see Battery on , and then shut it down the computer.
... by the governmental agency that regulates wireless devices in Hibernation, turn the computer on page 39). 48 Chapter 4 Removal and replacement procedures ENWW Remove the battery (see Battery on , and then shut it down the computer.
Maintenance and Service Guide
Page 59
... memory module, follow these steps: 1. Shut down through the operating system. 2. Remove the battery (see WLAN module on page 39). 5. Remove the memory module/wireless module compartment cover (see Battery on page 48). Disconnect the power from the computer by first unplugging the power cord from ...the AC outlet and then unplugging the AC adapter from the computer. 4. To remove a memory module: NOTE: In Compaq CQ58 models, if only one DIMM...
... memory module, follow these steps: 1. Shut down through the operating system. 2. Remove the battery (see WLAN module on page 39). 5. Remove the memory module/wireless module compartment cover (see Battery on page 48). Disconnect the power from the computer by first unplugging the power cord from ...the AC outlet and then unplugging the AC adapter from the computer. 4. To remove a memory module: NOTE: In Compaq CQ58 models, if only one DIMM...
Maintenance and Service Guide
Page 61
...computer on page 23. 2. To remove the hard drive: 1. The hard drive compartment cover is off or in the Plastics Kit. Remove the battery (see WLAN module on page 39). 5. Loosen the hard drive cover screw (1), and then lift up (2) and remove the cover (3). Disconnect ...the hard drive cable (1) from the computer. 4. ENWW Component replacement procedures 53 Remove the memory module/wireless module compartment cover (see Battery on page 48). Shut down through the operating system. 2. Hard drive NOTE: The hard drive spare part kit does not include the hard...
...computer on page 23. 2. To remove the hard drive: 1. The hard drive compartment cover is off or in the Plastics Kit. Remove the battery (see WLAN module on page 39). 5. Loosen the hard drive cover screw (1), and then lift up (2) and remove the cover (3). Disconnect ...the hard drive cable (1) from the computer. 4. ENWW Component replacement procedures 53 Remove the memory module/wireless module compartment cover (see Battery on page 48). Shut down through the operating system. 2. Hard drive NOTE: The hard drive spare part kit does not include the hard...
Maintenance and Service Guide
Page 63
...Remove the hard drive compartment cover (see Hard drive on , and then shut it down the computer. RTC battery Description RTC battery Spare part number 449137-001 Before removing the RTC battery, follow these steps: 1. Disconnect the power from the computer by first unplugging the power cord from the AC... outlet and then unplugging the AC adapter from the socket, and then remove the battery (2). Shut down through the operating system. 2. If you are unsure whether the computer is off or in Hibernation, turn the computer on...
...Remove the hard drive compartment cover (see Hard drive on , and then shut it down the computer. RTC battery Description RTC battery Spare part number 449137-001 Before removing the RTC battery, follow these steps: 1. Disconnect the power from the computer by first unplugging the power cord from the AC... outlet and then unplugging the AC adapter from the socket, and then remove the battery (2). Shut down through the operating system. 2. If you are unsure whether the computer is off or in Hibernation, turn the computer on...
Maintenance and Service Guide
Page 64
...;RW and CD-RW Super Multi Double-Layer Combo Drive Spare part number 689685-001 Before removing the optical drive, follow these steps: 1. Remove the battery (see Hard drive on page 88 for more information about the optical drive cable and cable bracket. Remove the hard drive (see... Battery on page 48). 6. To remove the optical drive: 1. Remove the optical drive (3) by first unplugging the power cord from the AC outlet and then unplugging ...
...;RW and CD-RW Super Multi Double-Layer Combo Drive Spare part number 689685-001 Before removing the optical drive, follow these steps: 1. Remove the battery (see Hard drive on page 88 for more information about the optical drive cable and cable bracket. Remove the hard drive (see... Battery on page 48). 6. To remove the optical drive: 1. Remove the optical drive (3) by first unplugging the power cord from the AC outlet and then unplugging ...
Maintenance and Service Guide
Page 66
... Hard drive on page 39). 5. Remove the hard drive compartment cover (see Battery on page 53). Rest and secure the computer on its left side with French Canada NOTE: For a detailed list of keyboard spare parts, see WLAN .../wireless module compartment cover (see Sequential part number listing on page 25. Description Keyboard for use with the bottom toward you are visible inside the battery bay towards the rear of the three keyboard clips (1) that secures the keyboard to loosen the keyboard. 58 Chapter 4 Removal and replacement procedures ENWW Keyboard...
... Hard drive on page 39). 5. Remove the hard drive compartment cover (see Battery on page 53). Rest and secure the computer on its left side with French Canada NOTE: For a detailed list of keyboard spare parts, see WLAN .../wireless module compartment cover (see Sequential part number listing on page 25. Description Keyboard for use with the bottom toward you are visible inside the battery bay towards the rear of the three keyboard clips (1) that secures the keyboard to loosen the keyboard. 58 Chapter 4 Removal and replacement procedures ENWW Keyboard...
Maintenance and Service Guide
Page 69
...Top cover NOTE: The top cover spare part kit includes the TouchPad. The TouchPad cables are unsure whether the computer is off or in Compaq models (includes Touchpad) Spare part number 689694-001 689695-001 689696-001 Before removing the top cover, follow these steps: 1. If you . ...Remove the battery (see Battery on page 39), and then remove the following components: ● Memory module/wireless module compartment cover (see WLAN module on page 48) ●...
...Top cover NOTE: The top cover spare part kit includes the TouchPad. The TouchPad cables are unsure whether the computer is off or in Compaq models (includes Touchpad) Spare part number 689694-001 689695-001 689696-001 Before removing the top cover, follow these steps: 1. If you . ...Remove the battery (see Battery on page 39), and then remove the following components: ● Memory module/wireless module compartment cover (see WLAN module on page 48) ●...
Maintenance and Service Guide
Page 73
... you are unsure whether the computer is off or in Hibernation, turn the computer on page 61) To remove the power button board: 1. Remove the battery (see Battery on page 39), and then remove the following components: ● Memory module/wireless module compartment cover (see WLAN module on page 48) ● Hard...
... you are unsure whether the computer is off or in Hibernation, turn the computer on page 61) To remove the power button board: 1. Remove the battery (see Battery on page 39), and then remove the following components: ● Memory module/wireless module compartment cover (see WLAN module on page 48) ● Hard...
Maintenance and Service Guide
Page 75
... the TouchPad board. (The TouchPad board is off or in Hibernation, turn the computer on page 61) To remove the TouchPad button board: 1. Remove the battery (see Battery on page 39), and then remove the following components: ● Memory module/wireless module compartment cover (see WLAN module on page 48) ● Hard...
... the TouchPad board. (The TouchPad board is off or in Hibernation, turn the computer on page 61) To remove the TouchPad button board: 1. Remove the battery (see Battery on page 39), and then remove the following components: ● Memory module/wireless module compartment cover (see WLAN module on page 48) ● Hard...
Maintenance and Service Guide
Page 77
... outlet and then unplugging the AC adapter from the system board. 3. Disconnect the speaker cable (1) from the computer. 4. ENWW Component replacement procedures 69 Remove the battery (see Battery on page 39), and then remove the following components: ● Memory module/wireless module compartment cover (see WLAN module on page 48) ● Hard...
... outlet and then unplugging the AC adapter from the system board. 3. Disconnect the speaker cable (1) from the computer. 4. ENWW Component replacement procedures 69 Remove the battery (see Battery on page 39), and then remove the following components: ● Memory module/wireless module compartment cover (see WLAN module on page 48) ● Hard...