End User License Agreement
Page 2
... the upgrade. Prior to the transfer, the end user receiving the transferred product must agree to another end user. Restrictions. You may make a one-time transfer of a hard disk drive-based solution, an external media-based recovery solution (e.g. You shall not remove any other terms will also terminate upon conditions set forth elsewhere in the form of the Software Product to all component parts, media...
... the upgrade. Prior to the transfer, the end user receiving the transferred product must agree to another end user. Restrictions. You may make a one-time transfer of a hard disk drive-based solution, an external media-based recovery solution (e.g. You shall not remove any other terms will also terminate upon conditions set forth elsewhere in the form of the Software Product to all component parts, media...
Upgrading and Servicing Guide
Page 36
... restore all power connectors appropriately will need to be placed in the same position. 7 Place the computer on its orientation in the computer. IMPORTANT: Noting the location, type and orientation of the power connectors is extremely important! 6 Before removing the power supply carefully note its side. 8 Locate the power supply at the top of the power connectors on the connectors and pulling to the system components: Optical disc drives (A) Hard disk drives (B) Motherboard main power (C) Motherboard fan...
... restore all power connectors appropriately will need to be placed in the same position. 7 Place the computer on its orientation in the computer. IMPORTANT: Noting the location, type and orientation of the power connectors is extremely important! 6 Before removing the power supply carefully note its side. 8 Locate the power supply at the top of the power connectors on the connectors and pulling to the system components: Optical disc drives (A) Hard disk drives (B) Motherboard main power (C) Motherboard fan...
Upgrading and Servicing Guide
Page 40
.... 8 Reattach the screw at the back of the computer. 9 Connect all attached cables, such as the keyboard, mouse, Ethernet, and monitor cables. 10 Reconnect the power cord. 11 Turn on the computer. Slide the side cover forward. 6 The tabs fit into slots and over the corresponding slots on the computer and all peripherals, such as the monitor. 12 Verify the power supply operates correctly. 8 573607-001 -
.... 8 Reattach the screw at the back of the computer. 9 Connect all attached cables, such as the keyboard, mouse, Ethernet, and monitor cables. 10 Reconnect the power cord. 11 Turn on the computer. Slide the side cover forward. 6 The tabs fit into slots and over the corresponding slots on the computer and all peripherals, such as the monitor. 12 Verify the power supply operates correctly. 8 573607-001 -
Limited Warranty and Support Guide - Refurbished
Page 6
... THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS - Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES...
... THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS - Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES...
Limited Warranty and Support Guide - Refurbished
Page 9
... serial numbers) are required to replace yourself based on instructions and documentation provided by HP to provide timely support; (d) ensure that all countries/regions. In order to receive onsite support, you must: (a) have a representative present when HP provides warranty services at its reasonable security requirements, provide HP with sufficient, free, and safe access to and use of a Customer Self Repair (CSR) part...
... serial numbers) are required to replace yourself based on instructions and documentation provided by HP to provide timely support; (d) ensure that all countries/regions. In order to receive onsite support, you must: (a) have a representative present when HP provides warranty services at its reasonable security requirements, provide HP with sufficient, free, and safe access to and use of a Customer Self Repair (CSR) part...
Limited Warranty and Support Guide - Refurbished
Page 13
...; Support phone numbers. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your limited warranty period. Go to better handle your needs. If you call, please have a question or if a problem arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting...
...; Support phone numbers. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your limited warranty period. Go to better handle your needs. If you call, please have a question or if a problem arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting...
Getting Started Guide
Page 3
Table of contents 1 Getting information 2 Setting up your computer Protecting your computer 3 Guidelines for installing software and hardware devices 4 Connecting to the Internet 4 Transferring files and settings to your new computer 5 3 Troubleshooting and maintenance Computer does not start 5 Power 6 Display (monitor 6 Keyboard and mouse (with cable 7 Keyboard and mouse (wireless 8 Speakers and sound 9 Internet access 10 Software troubleshooting 11 Maintenance 14 System Recovery 16 Recovery discs 18 ENWW iii
Table of contents 1 Getting information 2 Setting up your computer Protecting your computer 3 Guidelines for installing software and hardware devices 4 Connecting to the Internet 4 Transferring files and settings to your new computer 5 3 Troubleshooting and maintenance Computer does not start 5 Power 6 Display (monitor 6 Keyboard and mouse (with cable 7 Keyboard and mouse (wireless 8 Speakers and sound 9 Internet access 10 Software troubleshooting 11 Maintenance 14 System Recovery 16 Recovery discs 18 ENWW iii
Getting Started Guide
Page 5
...; Use the computer. ● Connect to the Internet. ● Recover factory settings. Under Action Center, click Find and fix problems (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and HP Support Web site: www.hp.com/support specifications for your computer model. ● Order parts and find ● Set up -to-date information and www.hp.com/support/consumer-forum help . ● Upgrade or replace Upgrading and Servicing Guide...
...; Use the computer. ● Connect to the Internet. ● Recover factory settings. Under Action Center, click Find and fix problems (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and HP Support Web site: www.hp.com/support specifications for your computer model. ● Order parts and find ● Set up -to-date information and www.hp.com/support/consumer-forum help . ● Upgrade or replace Upgrading and Servicing Guide...
Getting Started Guide
Page 6
... country/region in a location away from water, dust, moisture, and soot. WARNING! Disconnect power from the equipment by using automated updates, onboard diagnostics, and guided assistance. The power supply is easily accessible at all times. HP Support Assistant - Type of information ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by unplugging the power cord from the electrical...
... country/region in a location away from water, dust, moisture, and soot. WARNING! Disconnect power from the equipment by using automated updates, onboard diagnostics, and guided assistance. The power supply is easily accessible at all times. HP Support Assistant - Type of information ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by unplugging the power cord from the electrical...
Getting Started Guide
Page 8
... an existing account to the Internet, see Internet access on page 10. 4 Chapter 2 Setting up Internet service. Follow the onscreen instructions to select an ISP and set up your computer. ◦ For a wired network connection, connect an Ethernet cable to the computer and to a network router or LAN device. ◦ For a wireless network connection, use a wireless router with the computer to connect to your computer ENWW Click the Start button, click All Programs, click Online...
... an existing account to the Internet, see Internet access on page 10. 4 Chapter 2 Setting up Internet service. Follow the onscreen instructions to select an ISP and set up your computer. ◦ For a wired network connection, connect an Ethernet cable to the computer and to a network router or LAN device. ◦ For a wireless network connection, use a wireless router with the computer to connect to your computer ENWW Click the Start button, click All Programs, click Online...
Getting Started Guide
Page 9
... provided by using CDs or DVDs, memory sticks, and external hard drives. Follow the onscreen instructions in properly. Contact Support. Ensure that are shipped without a version of the computer should be properly connected. If the display (monitor) is a USB cable designed specifically to connect two computers and to the external power source are plugged in , and turn on . NOTE: The Easy Transfer Cable is not, contact Support. Click the Start button, type Windows Easy Transfer...
... provided by using CDs or DVDs, memory sticks, and external hard drives. Follow the onscreen instructions in properly. Contact Support. Ensure that are shipped without a version of the computer should be properly connected. If the display (monitor) is a USB cable designed specifically to connect two computers and to the external power source are plugged in , and turn on . NOTE: The Easy Transfer Cable is not, contact Support. Click the Start button, type Windows Easy Transfer...
Getting Started Guide
Page 14
... Start button, click Control Panel, click Action Center, and then click Troubleshooting. 2. Turn off your computer (or speaker system). To resume from Sleep mode, press the Sleep button (select models only), or press Esc. For Windows 7: 1. Use the front-panel buttons to the Internet. Ensure that you connected powered (active) speakers and that the volume is set appropriately. I cannot connect to enter the onscreen display (OSD) and ensure that audio is produced. Do not connect a telephone cable to connect...
... Start button, click Control Panel, click Action Center, and then click Troubleshooting. 2. Turn off your computer (or speaker system). To resume from Sleep mode, press the Sleep button (select models only), or press Esc. For Windows 7: 1. Use the front-panel buttons to the Internet. Ensure that you connected powered (active) speakers and that the volume is set appropriately. I cannot connect to enter the onscreen display (OSD) and ensure that audio is produced. Do not connect a telephone cable to connect...
Getting Started Guide
Page 15
... was in use before the software was installed. ● Reinstall the software program or hardware driver. (See Software program and hardware driver reinstallation on again. Restores the software (if it on page 13) - Symptom Possible solution Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up a connection or network to factory defaults. ● System Recovery (see Microsoft System Restore on page 16) - Restore your hard disk drive. ENWW Software troubleshooting 11 This is internal, try to...
... was in use before the software was installed. ● Reinstall the software program or hardware driver. (See Software program and hardware driver reinstallation on again. Restores the software (if it on page 13) - Symptom Possible solution Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up a connection or network to factory defaults. ● System Recovery (see Microsoft System Restore on page 16) - Restore your hard disk drive. ENWW Software troubleshooting 11 This is internal, try to...
Getting Started Guide
Page 16
... onscreen instructions. Type Device Manager into the Start Search box, and then click Device Manager to a previous restore point. Microsoft System Restore If you have a problem that enables your problem: 1. You can also set restore points manually. Click the Start button, right-click Computer, and then click Properties. 3. To start a System Restore: 1. Close all open the Device Manager window. 3. Click the plus sign (+) to communicate with an attached device, such as a printer, hard disk drive, mouse, or keyboard. Double...
... onscreen instructions. Type Device Manager into the Start Search box, and then click Device Manager to a previous restore point. Microsoft System Restore If you have a problem that enables your problem: 1. You can also set restore points manually. Click the Start button, right-click Computer, and then click Properties. 3. To start a System Restore: 1. Close all open the Device Manager window. 3. Click the plus sign (+) to communicate with an attached device, such as a printer, hard disk drive, mouse, or keyboard. Double...
Warranty and Support Guide
Page 6
...operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of HP. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED... THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL...
...operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of HP. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED... THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL...
Warranty and Support Guide
Page 8
... the service location. For information on instructions and documentation provided by HP to and from your HP Hardware Product to handle all repair, logistics, and insurance costs in many cases, the defect can be fixed by the use of pickup and return service, HP will incur all component replacements, support uplift contracts are also required to cooperate with product specifications and supported configurations.
... the service location. For information on instructions and documentation provided by HP to and from your HP Hardware Product to handle all repair, logistics, and insurance costs in many cases, the defect can be fixed by the use of pickup and return service, HP will incur all component replacements, support uplift contracts are also required to cooperate with product specifications and supported configurations.
Warranty and Support Guide
Page 12
... handle your needs. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to Get Help Follow These Steps When You Need Help 1 Check the setup poster...
... handle your needs. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to Get Help Follow These Steps When You Need Help 1 Check the setup poster...
HP Limited Warranty and Support Guide - 2 Year
Page 6
... COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. 4 HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR...
... COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. 4 HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR...
HP Limited Warranty and Support Guide - 2 Year
Page 8
... HP with sufficient, free, and safe access to and use of a Customer Self Repair (CSR) part that you , please refer to 5:00pm, Monday through Friday, but may include a pickup and return warranty service. Failure to return the defective product may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. Carry-in Warranty Service Under the terms...
... HP with sufficient, free, and safe access to and use of a Customer Self Repair (CSR) part that you , please refer to 5:00pm, Monday through Friday, but may include a pickup and return warranty service. Failure to return the defective product may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. Carry-in Warranty Service Under the terms...
HP Limited Warranty and Support Guide - 2 Year
Page 12
... is free during your HP products. HP-trained technicians are preinstalled on your computer do not identify or help solve your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options...
... is free during your HP products. HP-trained technicians are preinstalled on your computer do not identify or help solve your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options...