Maintenance and Service Guide
Page 26
to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100: 2 slots for PC2100 DDR-266 SDRAM modules...
to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100: 2 slots for PC2100 DDR-266 SDRAM modules...
Maintenance and Service Guide
Page 100
... hard drive. 3-8 Troubleshooting and Diagnostics Service Manual Table 3-3. AC adapter SDRAM module. If monitor shows successful boot, replace display assembly. Press and hold power button to turn notebook off , try external monitor. If power status light turns on . If monitor shows activity but one SDRAM module is blank, replace switchboard PCA, replace motherboard. Remove...
... hard drive. 3-8 Troubleshooting and Diagnostics Service Manual Table 3-3. AC adapter SDRAM module. If monitor shows successful boot, replace display assembly. Press and hold power button to turn notebook off , try external monitor. If power status light turns on . If monitor shows activity but one SDRAM module is blank, replace switchboard PCA, replace motherboard. Remove...
Maintenance and Service Guide
Page 101
...unneeded files. Repair Center: Likely Causes Battery or contacts Motherboard Floppy disk or floppy drive Motherboard. If notebook boots from floppy drive, check for disk in BIOS Setup. Password removal is properly installed and fully charged. Power Service Manual Troubleshooting and Diagnostics 3-9 Use ...restricted to check default boot order. Repair Center: Comments Make sure floppy drive is bootable. Use BIOS Setup to check hard disk. Make sure CD/DVD is bootable. Remove and reinstall hard drive. Make sure CD is installed and connected correctly. Symptom Does not ...
...unneeded files. Repair Center: Likely Causes Battery or contacts Motherboard Floppy disk or floppy drive Motherboard. If notebook boots from floppy drive, check for disk in BIOS Setup. Password removal is properly installed and fully charged. Power Service Manual Troubleshooting and Diagnostics 3-9 Use ...restricted to check default boot order. Repair Center: Comments Make sure floppy drive is bootable. Use BIOS Setup to check hard disk. Make sure CD/DVD is bootable. Remove and reinstall hard drive. Make sure CD is installed and connected correctly. Symptom Does not ...
Maintenance and Service Guide
Page 104
Remove and reinstall hard drive. Check display cable connection. Declared to be caused by customer abuse. Back up disk immediately. See quality statement on External display does not work Hard disk Hard disk never spins Hard disk makes clunking or scratching noise Hard disk makes... times. Check power source. Back up disk immediately. Declared to be caused by customer abuse. Was notebook or drive dropped? Check hard disk installation. Repair Center: Likely Causes Display cable connection Switchboard PCA Display assembly Motherboard Display cable connection ...
Remove and reinstall hard drive. Check display cable connection. Declared to be caused by customer abuse. Back up disk immediately. See quality statement on External display does not work Hard disk Hard disk never spins Hard disk makes clunking or scratching noise Hard disk makes... times. Check power source. Back up disk immediately. Declared to be caused by customer abuse. Was notebook or drive dropped? Check hard disk installation. Repair Center: Likely Causes Display cable connection Switchboard PCA Display assembly Motherboard Display cable connection ...
Maintenance and Service Guide
Page 127
...from Power Off Security Menu User Password is Administrator Password is Set User Password Set Administrator Password Password Required to Boot Boot Menu Hard Disk Removable Device CD/DVD Built-in LAN Exit Menu Save Changes and Exit Discard Changes and Exit Get Default Values Description Default Sets ...an external pointing device is connected Enables BIOS support for USB mouse, keyboard, and floppy drive during startup Lets the notebook be turned on via the LAN port If this option is enabled, the notebook uses increased power while it is shut down Description Shows if a user password is ...
...from Power Off Security Menu User Password is Administrator Password is Set User Password Set Administrator Password Password Required to Boot Boot Menu Hard Disk Removable Device CD/DVD Built-in LAN Exit Menu Save Changes and Exit Discard Changes and Exit Get Default Values Description Default Sets ...an external pointing device is connected Enables BIOS support for USB mouse, keyboard, and floppy drive during startup Lets the notebook be turned on via the LAN port If this option is enabled, the notebook uses increased power while it is shut down Description Shows if a user password is ...
Service Manual
Page 66
...DDR-266 SDRAM modules. Dual display capability (depends on monitor, resolution, and color depth. HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100 Two slots for PXE/BINL, NCP/IPX, DHCP. 1-60 Product Information Service Manual Headphone-out and microphone-in speakers. 3D...support). Rechargeable lithium-ion (14.8 Vdc) or nickel-metal-hydride (9.6 Vdc) battery with 16- Battery life: up to 40-GB removable hard drive with 101/102 key emulation. Stereo sound via two built-in . 87/88-key touch-type QWERTY keyboard with Ultra-DMA 100 ...
...DDR-266 SDRAM modules. Dual display capability (depends on monitor, resolution, and color depth. HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100 Two slots for PXE/BINL, NCP/IPX, DHCP. 1-60 Product Information Service Manual Headphone-out and microphone-in speakers. 3D...support). Rechargeable lithium-ion (14.8 Vdc) or nickel-metal-hydride (9.6 Vdc) battery with 16- Battery life: up to 40-GB removable hard drive with 101/102 key emulation. Stereo sound via two built-in . 87/88-key touch-type QWERTY keyboard with Ultra-DMA 100 ...
Service Manual
Page 141
Check power source. Unplug the AC adapter, remove the battery and any other SDRAM module and try again. Reinsert any PC cards, press the reset button to turn notebook off , then press power button to turn notebook off , then reconnect power and try again. Motherboard....the BIOS, and replace the top case, replace the motherboard. Table 3-3. CPU module. Hard drive. Beeps once, spins hard disk, repeats, but BIOS does not complete, replace display assembly. Restart notebook. Battery or contacts. If monitor shows successful boot, replace display assembly. If power ...
Check power source. Unplug the AC adapter, remove the battery and any other SDRAM module and try again. Reinsert any PC cards, press the reset button to turn notebook off , then press power button to turn notebook off , then reconnect power and try again. Motherboard....the BIOS, and replace the top case, replace the motherboard. Table 3-3. CPU module. Hard drive. Beeps once, spins hard disk, repeats, but BIOS does not complete, replace display assembly. Restart notebook. Battery or contacts. If monitor shows successful boot, replace display assembly. If power ...
Service Manual
Page 142
... startup or shutdown. Verify proper ownership, then follow removal procedure with owner and record appropriate data-see page 5-1. Try another battery or AC adapter if available. Make sure charged battery is restricted to check hard disk. Motherboard. Repair Center: Comments If notebook boots from floppy drive, check for disk in disk's Properties sheet to...
... startup or shutdown. Verify proper ownership, then follow removal procedure with owner and record appropriate data-see page 5-1. Try another battery or AC adapter if available. Make sure charged battery is restricted to check hard disk. Motherboard. Repair Center: Comments If notebook boots from floppy drive, check for disk in disk's Properties sheet to...
Service Manual
Page 145
...module. SDRAM modules. Motherboard. Punctured display. Scratched display glass. Try display on noise source. Was notebook or drive dropped? Motherboard. Hard drive. Depends on another computer. Check notebook and drive for alternate noise sources, such as PCMCIA drive or fan. Press Fn+F5 several times. Display assembly. Switchboard PCA. Motherboard. Vertical crack near... by excessive pressure applied to area on keyboard. Caused by closing display with pencil-sized object on screen. Check connector. Remove and reinstall hard drive. Hard drive or connector.
...module. SDRAM modules. Motherboard. Punctured display. Scratched display glass. Try display on noise source. Was notebook or drive dropped? Motherboard. Hard drive. Depends on another computer. Check notebook and drive for alternate noise sources, such as PCMCIA drive or fan. Press Fn+F5 several times. Display assembly. Switchboard PCA. Motherboard. Vertical crack near... by excessive pressure applied to area on keyboard. Caused by closing display with pencil-sized object on screen. Check connector. Remove and reinstall hard drive. Hard drive or connector.
Service Manual
Page 163
...the administrator password for USB mouse, keyboard, and floppy drive during startup. Description Saves Setup changes, and then exits... characters. Default Auto Auto Enabled Disabled Default Clear Clear Enter Enter Disabled Default 1. Removable Device 3. If this option is enabled, the notebook uses increased power while it is connected. CD/DVD 4. Disables the internal pointing...Administrator Password is Set User Password Set Administrator Password Password Required to Boot Boot Menu Hard Disk Removable Device CD/DVD Built-in LAN Exit Menu Save Changes and Exit Discard Changes ...
...the administrator password for USB mouse, keyboard, and floppy drive during startup. Description Saves Setup changes, and then exits... characters. Default Auto Auto Enabled Disabled Default Clear Clear Enter Enter Disabled Default 1. Removable Device 3. If this option is enabled, the notebook uses increased power while it is connected. CD/DVD 4. Disables the internal pointing...Administrator Password is Set User Password Set Administrator Password Password Required to Boot Boot Menu Hard Disk Removable Device CD/DVD Built-in LAN Exit Menu Save Changes and Exit Discard Changes ...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 29
External monitors up to 40-GB removable hard drive with Intel Speed Step technology, 512-KB L2 cache, and 1.2- Dual display capability..., 4x AGP graphics capability. Low-battery warning. Compaq Evo N1010v and Presario 1100 Two slots for PXE/BINL, NCP/IPX, DHCP. Left and right click buttons. Compaq Evo Notebook N1010v and Presario 1010: 1.6- Headphone-out and microphone-in speakers.... Mobility Radeon graphics accelerator with 16- HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100 Two slots for PC2100 DDR-266 SDRAM modules.
External monitors up to 40-GB removable hard drive with Intel Speed Step technology, 512-KB L2 cache, and 1.2- Dual display capability..., 4x AGP graphics capability. Low-battery warning. Compaq Evo N1010v and Presario 1100 Two slots for PXE/BINL, NCP/IPX, DHCP. Left and right click buttons. Compaq Evo Notebook N1010v and Presario 1010: 1.6- Headphone-out and microphone-in speakers.... Mobility Radeon graphics accelerator with 16- HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100 Two slots for PC2100 DDR-266 SDRAM modules.
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 41
... • #1 Phillips screwdriver. Carefully pull the hard drive out of the notebook, remove the hard drive rubber screw plugs and retaining screws. 3. Unplug the AC adapter, if present, and then remove the battery. 2. Removal Procedure Important If you are installing a new hard disk drive, load the factory software and operating system on the drive as described in "Recovering the Factory Software...
... • #1 Phillips screwdriver. Carefully pull the hard drive out of the notebook, remove the hard drive rubber screw plugs and retaining screws. 3. Unplug the AC adapter, if present, and then remove the battery. 2. Removal Procedure Important If you are installing a new hard disk drive, load the factory software and operating system on the drive as described in "Recovering the Factory Software...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 79
...27 and the table on page 1-28. Reinsert any PC cards, press reset button to turn notebook off , then press power button to turn on AC. Display assembly. Does not boot from hard disk or floppy drive, replace CPU module, replace motherboard. If available, try...notebook on battery, but BIOS does not complete, replace display assembly. Switchboard PCA. Hard drive. Does not boot on . Check battery contacts. Motherboard. Check AC adapter. If monitor is installed. If OS starts from CD in CD/DVD drive. SDRAM module is blank, replace switchboard PCA, replace motherboard. Remove...
...27 and the table on page 1-28. Reinsert any PC cards, press reset button to turn notebook off , then press power button to turn on AC. Display assembly. Does not boot from hard disk or floppy drive, replace CPU module, replace motherboard. If available, try...notebook on battery, but BIOS does not complete, replace display assembly. Switchboard PCA. Hard drive. Does not boot on . Check battery contacts. Motherboard. Check AC adapter. If monitor is installed. If OS starts from CD in CD/DVD drive. SDRAM module is blank, replace switchboard PCA, replace motherboard. Remove...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 80
Remove and reinstall hard drive. Hard drive. Verify proper ownership, then follow removal procedure with owner and record appropriate data-see page 5-1. Service Manual Troubleshooting and Diagnostics 3-7 Error message such as "Invalid system disk" or "Auto IDE error". Repair Center: Likely Causes Hard drive. AC adapter. Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup...
Remove and reinstall hard drive. Hard drive. Verify proper ownership, then follow removal procedure with owner and record appropriate data-see page 5-1. Service Manual Troubleshooting and Diagnostics 3-7 Error message such as "Invalid system disk" or "Auto IDE error". Repair Center: Likely Causes Hard drive. AC adapter. Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 83
... computer. Switchboard PCA. Display assembly. Display cable connection. Scratched display glass. Was notebook or drive dropped? Motherboard. Hard drive. Replace SDRAM modules. Check display cable connections, replace display assembly. If external monitor displays no light. If... Causes Make sure notebook is damaged, drive may not operate properly. Press Fn+F5 several times. CPU module. White display. Vertical crack near center of customer abuse. 3-10 Troubleshooting and Diagnostics Service Manual Remove and reinstall hard drive. Check hard disk installation. Caused...
... computer. Switchboard PCA. Display assembly. Display cable connection. Scratched display glass. Was notebook or drive dropped? Motherboard. Hard drive. Replace SDRAM modules. Check display cable connections, replace display assembly. If external monitor displays no light. If... Causes Make sure notebook is damaged, drive may not operate properly. Press Fn+F5 several times. CPU module. White display. Vertical crack near center of customer abuse. 3-10 Troubleshooting and Diagnostics Service Manual Remove and reinstall hard drive. Check hard disk installation. Caused...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 101
... Auto Enabled Disabled Default Clear Clear Press ENTER to set , change the order. Hard Disk 2. Lets the notebook be turned on via the LAN port. Move the entries to change , or clear... Description Shows if a user password is connected. Use e-DiagTools for USB mouse, keyboard, and floppy drive during startup. The password can have no more than 8 characters (0-9, A-Z), and cannot include special or ...Password is Set User Password Set Administrator Password Password Required to Boot Boot Menu Hard Disk Removable Device CD/DVD Built-in LAN Exit Menu Save Changes and Exit Discard ...
... Auto Enabled Disabled Default Clear Clear Press ENTER to set , change the order. Hard Disk 2. Lets the notebook be turned on via the LAN port. Move the entries to change , or clear... Description Shows if a user password is connected. Use e-DiagTools for USB mouse, keyboard, and floppy drive during startup. The password can have no more than 8 characters (0-9, A-Z), and cannot include special or ...Password is Set User Password Set Administrator Password Password Required to Boot Boot Menu Hard Disk Removable Device CD/DVD Built-in LAN Exit Menu Save Changes and Exit Discard ...
Reference Guide
Page 68
... screwdriver for this procedure. 1. Unplug the AC adapter, if connected. 2. Use a pointed tool to make sure the connector seats properly. 7. Gently pull the hard drive out of the notebook. Remove the battery. 3. Gently slide the new drive into the hard drive compartment. Reference Guide 61 Important 6. Turn the unit bottom side up. 4. If you are installing a new...
... screwdriver for this procedure. 1. Unplug the AC adapter, if connected. 2. Use a pointed tool to make sure the connector seats properly. 7. Gently pull the hard drive out of the notebook. Remove the battery. 3. Gently slide the new drive into the hard drive compartment. Reference Guide 61 Important 6. Turn the unit bottom side up. 4. If you are installing a new...
Reference Guide
Page 69
...alternately at one end. Reinstall the screws into the holder. 5. Add-On Devices Replacing the Hard Disk Drive To replace the hard disk drive holder If you can remove the holder parts from the old hard drive. Remove the four screws from the end of the holder. 2. Notice that the connector slides on ...the end of the new hard drive. Carefully put the pin connector attachment back onto the pins on ...
...alternately at one end. Reinstall the screws into the holder. 5. Add-On Devices Replacing the Hard Disk Drive To replace the hard disk drive holder If you can remove the holder parts from the old hard drive. Remove the four screws from the end of the holder. 2. Notice that the connector slides on ...the end of the new hard drive. Carefully put the pin connector attachment back onto the pins on ...
Reference Guide
Page 92
... the notebook boots. Default 1. The password can have no more than one device in a + category, you can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Default Clear Clear Enter Enter Disabled Disabled Setting Hard Drive +Removable Devices CD-ROM Drive Built-... the order. Move the entries to change , or clear the user password. Hard Drive 2. Discards any Setup changes made since last save, and then exits and reboots. Default 86 Reference Guide Removable devices 3. Does not affect password, date, or time changes. Built-in LAN...
... the notebook boots. Default 1. The password can have no more than one device in a + category, you can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Default Clear Clear Enter Enter Disabled Disabled Setting Hard Drive +Removable Devices CD-ROM Drive Built-... the order. Move the entries to change , or clear the user password. Hard Drive 2. Discards any Setup changes made since last save, and then exits and reboots. Default 86 Reference Guide Removable devices 3. Does not affect password, date, or time changes. Built-in LAN...
Startup Guide Compaq Notebook Series
Page 92
...more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Enter Enter Disabled Disabled Setting Hard Drive +Removable Devices CD-ROM Drive Built-in Setup. Default 1. If the notebook has more than one device in a + category, you can have no more than 8 characters (0-9,... that is the only password set) on Boot Internal hard drive lock Troubleshooting and Maintenance Configuring the Notebook Security Menu Description Shows if a user password is set , change the order. Removable devices 3. Default Reference Guide 85 Setting User Password is...
...more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Enter Enter Disabled Disabled Setting Hard Drive +Removable Devices CD-ROM Drive Built-in Setup. Default 1. If the notebook has more than one device in a + category, you can have no more than 8 characters (0-9,... that is the only password set) on Boot Internal hard drive lock Troubleshooting and Maintenance Configuring the Notebook Security Menu Description Shows if a user password is set , change the order. Removable devices 3. Default Reference Guide 85 Setting User Password is...