Maintenance and Service Guide
Page 3
... Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
Maintenance and Service Guide
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... provided with the updates. Follow the instructions that are available from it . Update the notebook's BIOS as follows: 1. Connect the AC adapter to define your connection settings. 7. The first time you cannot boot the notebook adequately, use e-DiagTools for BIOS passwords-so record these directions exactly or you must replace the motherboard. If you make...
... provided with the updates. Follow the instructions that are available from it . Update the notebook's BIOS as follows: 1. Connect the AC adapter to define your connection settings. 7. The first time you cannot boot the notebook adequately, use e-DiagTools for BIOS passwords-so record these directions exactly or you must replace the motherboard. If you make...
Maintenance and Service Guide
Page 101
...battery level on hard drive, use Recovery CDs to reinstall factory software onto hard drive, replace hard drive. Use BIOS Setup to check default boot order. Restart notebook. Use Tools tab in CD/DVD drive Sluggish startup or shutdown Error message such as "Invalid system disk" or...CD is installed and connected correctly. Delete temporary and unneeded files. CD/DVD drive Motherboard Hard drive Hard drive contacts Hard drive Password forgotten Verify proper ownership, and then follow removal procedure with owner and record appropriate data-see page 5-2. Repair Center: Comments Make ...
...battery level on hard drive, use Recovery CDs to reinstall factory software onto hard drive, replace hard drive. Use BIOS Setup to check default boot order. Restart notebook. Use Tools tab in CD/DVD drive Sluggish startup or shutdown Error message such as "Invalid system disk" or...CD is installed and connected correctly. Delete temporary and unneeded files. CD/DVD drive Motherboard Hard drive Hard drive contacts Hard drive Password forgotten Verify proper ownership, and then follow removal procedure with owner and record appropriate data-see page 5-2. Repair Center: Comments Make ...
Maintenance and Service Guide
Page 117
... 3-3-3-3 3-3-4-1 3-3-4-3 3-4-1-1 3-4-1-2 3-4-1-3 3-4-2-2 3-4-2-3 3-4-2-4 3-4-3-2 3-4-3-3 3-4-3-4 3-4-4-1 3-4-4-2 3-4-4-3 Service Manual POST Description Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk ... POST POST done-prepare to boot OS Terminate QuietBoot (optional) Check password (optional) Initialize ACPI BIOS Prepare Boot Initialize SMBIOS Initialize PnP Option ROMs Clear parity checkers Display MultiBoot ...
... 3-3-3-3 3-3-4-1 3-3-4-3 3-4-1-1 3-4-1-2 3-4-1-3 3-4-2-2 3-4-2-3 3-4-2-4 3-4-3-2 3-4-3-3 3-4-3-4 3-4-4-1 3-4-4-2 3-4-4-3 Service Manual POST Description Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk ... POST POST done-prepare to boot OS Terminate QuietBoot (optional) Check password (optional) Initialize ACPI BIOS Prepare Boot Initialize SMBIOS Initialize PnP Option ROMs Clear parity checkers Display MultiBoot ...
Maintenance and Service Guide
Page 127
... last save, and then exits and reboots Does not affect password, date, or time changes Restores default settings, and remains in LAN provides diskless boot from time to time provide updates to the notebook's BIOS Use e-DiagTools for changes Enter Enter Disabled Description Shows the ...order of boot devices Move the entries to change the order Built-in Setup Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from a network...
... last save, and then exits and reboots Does not affect password, date, or time changes Restores default settings, and remains in LAN provides diskless boot from time to time provide updates to the notebook's BIOS Use e-DiagTools for changes Enter Enter Disabled Description Shows the ...order of boot devices Move the entries to change the order Built-in Setup Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from a network...
Service Manual
Page 3
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC ...2-61 Removing Other Components ...2-63 Troubleshooting and Diagnostics 3-1 Support by Authorized Service Providers 3-1 Troubleshooting ...3-2 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy ...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Service Manual...
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC ...2-61 Removing Other Components ...2-63 Troubleshooting and Diagnostics 3-1 Support by Authorized Service Providers 3-1 Troubleshooting ...3-2 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy ...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Service Manual...
Service Manual
Page 132
... Change Settings in the BIOS Setup utility-except for BIOS passwords-so record these directions exactly or you cannot boot the notebook adequately, use e-DiagTools for Windows or a BIOS floppy disk to reprogram the BIOS IC. Using e-DiagTools for creating a BIOS floppy disk are available from it . Update the notebook's BIOS as follows: 1. Undock the notebook if it is defective...
... Change Settings in the BIOS Setup utility-except for BIOS passwords-so record these directions exactly or you cannot boot the notebook adequately, use e-DiagTools for Windows or a BIOS floppy disk to reprogram the BIOS IC. Using e-DiagTools for creating a BIOS floppy disk are available from it . Update the notebook's BIOS as follows: 1. Undock the notebook if it is defective...
Service Manual
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Password forgotten. Check for corrupt files on hard drive, use Recovery CDs to check hard disk. Remove and reinstall hard drive. User must call Technical Support ... available. Check boot order in floppy drive. Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup. AC adapter. Motherboard. Delete temporary and unneeded files. See page 5-1. Service Manual Troubleshooting and Diagnostics 3-7 Power No power. Password removal is installed or AC adapter connected. Use Disk Defragmenter to certain...
Password forgotten. Check for corrupt files on hard drive, use Recovery CDs to check hard disk. Remove and reinstall hard drive. User must call Technical Support ... available. Check boot order in floppy drive. Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup. AC adapter. Motherboard. Delete temporary and unneeded files. See page 5-1. Service Manual Troubleshooting and Diagnostics 3-7 Power No power. Password removal is installed or AC adapter connected. Use Disk Defragmenter to certain...
Service Manual
Page 156
... Late POST device initialization. Initialize PC-compatible PnP ISA devices. Re-initialize onboard I /O ports and IRQs. Initialize hard-disk controllers. Install CD-ROM for unexpected interrupts. Check for configuration errors. Enable hardware interrupts. POST done - Check password (optional). Display prompt "Press ...Clear huge ES segment register. Scan for UMB recovery. Test keyboard. Enable USB devices. Initialize BIOS Data Area. Determine number of POST. Enter SETUP. Test extended memory. Detect and install external RS232 ports. Initialize Extended...
... Late POST device initialization. Initialize PC-compatible PnP ISA devices. Re-initialize onboard I /O ports and IRQs. Initialize hard-disk controllers. Install CD-ROM for unexpected interrupts. Check for configuration errors. Enable hardware interrupts. POST done - Check password (optional). Display prompt "Press ...Clear huge ES segment register. Scan for UMB recovery. Test keyboard. Enable USB devices. Initialize BIOS Data Area. Determine number of POST. Enter SETUP. Test extended memory. Detect and install external RS232 ports. Initialize Extended...
Service Manual
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...via the LAN port. Description Shows if a user password is detected. Restores default settings, and remains in LAN Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to the notebook's BIOS. Removable Device 3. System Devices Menu Video Display Device... External Pointing Devices Legacy USB Support Wake On LAN from Power Off Security Menu User Password is Administrator Password is Set User Password Set Administrator Password Password Required to Boot Boot...
...via the LAN port. Description Shows if a user password is detected. Restores default settings, and remains in LAN Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to the notebook's BIOS. Removable Device 3. System Devices Menu Video Display Device... External Pointing Devices Legacy USB Support Wake On LAN from Power Off Security Menu User Password is Administrator Password is Set User Password Set Administrator Password Password Required to Boot Boot...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 70
... any cables or equipment needed to connect to the notebook. 4. Once the update process begins, do not interrupt it is docked, and remove any programs that appear. Installation utilities and instructions for BIOS passwords-so record these directions exactly or you make an Internet connection from it is defective, you must replace the...
... any cables or equipment needed to connect to the notebook. 4. Once the update process begins, do not interrupt it is docked, and remove any programs that appear. Installation utilities and instructions for BIOS passwords-so record these directions exactly or you make an Internet connection from it is defective, you must replace the...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 80
Delete temporary and unneeded files. Remove and reinstall hard drive. Password forgotten. Make sure charged battery is restricted to reinstall factory software onto hard drive, replace hard drive. Try another battery or AC adapter if available. ... hard drive, use Recovery CDs to certain sites. Check boot order in floppy drive. Hard drive. Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup. Password removal is installed or AC adapter connected. Use Disk Defragmenter to check hard disk. Repair Center: Likely Causes Hard drive. Power...
Delete temporary and unneeded files. Remove and reinstall hard drive. Password forgotten. Make sure charged battery is restricted to reinstall factory software onto hard drive, replace hard drive. Try another battery or AC adapter if available. ... hard drive, use Recovery CDs to certain sites. Check boot order in floppy drive. Hard drive. Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup. Password removal is installed or AC adapter connected. Use Disk Defragmenter to check hard disk. Repair Center: Likely Causes Hard drive. Power...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 94
... area. Initialize typematic rate. Scan for unexpected interrupts. Initialize ACPI BIOS. Initialize EISA board. Test for F2 keystroke. Initialize PC-compatible PnP ISA devices. Initialize BIOS Data Area. Initialize Extended BIOS Data Area. Jump to boot OS. Shadow option ROMs. Set up... Multi Processor table. Initialize security engine (optional). Inform RomPilot about the end of ATA and SCSI drives. Check password ...
... area. Initialize typematic rate. Scan for unexpected interrupts. Initialize ACPI BIOS. Initialize EISA board. Test for F2 keystroke. Initialize PC-compatible PnP ISA devices. Initialize BIOS Data Area. Initialize Extended BIOS Data Area. Jump to boot OS. Shadow option ROMs. Set up... Multi Processor table. Initialize security engine (optional). Inform RomPilot about the end of ATA and SCSI drives. Check password ...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 101
... or accented characters. Built-in LAN provides diskless boot from Power Off Security Menu User Password is Administrator Password is Set User Password Set Administrator Password Password Required to the notebook's BIOS. Does not affect password, date, or time changes. Does not affect password, date, or time changes. Use e-DiagTools for Windows to set , change the order. Shows if...
... or accented characters. Built-in LAN provides diskless boot from Power Off Security Menu User Password is Administrator Password is Set User Password Set Administrator Password Password Required to the notebook's BIOS. Does not affect password, date, or time changes. Does not affect password, date, or time changes. Use e-DiagTools for Windows to set , change the order. Shows if...
Reference Guide
Page 32
... 4. To cancel password protection, set the password. 3. To lock your notebook To protect against unauthorized access while your notebook from access by another user when you set up a screen saver with a Windows password. To unlock the notebook, follow your account. 2. See details on the BIOS Setup Utility in ...Windows as well as through the BIOS Setup utility. Select Start > Control Panel > User Accounts > then select...
... 4. To cancel password protection, set the password. 3. To lock your notebook To protect against unauthorized access while your notebook from access by another user when you set up a screen saver with a Windows password. To unlock the notebook, follow your account. 2. See details on the BIOS Setup Utility in ...Windows as well as through the BIOS Setup utility. Select Start > Control Panel > User Accounts > then select...
Reference Guide
Page 34
...the hard disk drive The notebook enables you to lock its internal hard disk drive to enter the BIOS Setup utility. 3. Select Start > Turn Off Computer > Restart. 2. If you set ) is encoded on the hard disk drive. After you match the drive password, you cannot recover your ...you forget the password, you can 't access the drive until you move the hard disk drive to match the drive password. When you enable hard disk drive lock, the current BIOS user password (or administrator password if that is the only password set the user (or administrator) password to another notebook, you can...
...the hard disk drive The notebook enables you to lock its internal hard disk drive to enter the BIOS Setup utility. 3. Select Start > Turn Off Computer > Restart. 2. If you set ) is encoded on the hard disk drive. After you match the drive password, you cannot recover your ...you forget the password, you can 't access the drive until you move the hard disk drive to match the drive password. When you enable hard disk drive lock, the current BIOS user password (or administrator password if that is the only password set the user (or administrator) password to another notebook, you can...
Reference Guide
Page 92
... accented characters. Hard Drive 2. Press ENTER to set . Shows if an administrator password is required when the notebook boots. Sets whether a user password is set , change , or clear the administrator password, which protects BIOS Setup settings. Requires the administrator password for changes. If the notebook has more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Built...
... accented characters. Hard Drive 2. Press ENTER to set . Shows if an administrator password is required when the notebook boots. Sets whether a user password is set , change , or clear the administrator password, which protects BIOS Setup settings. Requires the administrator password for changes. If the notebook has more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Built...
Reference Guide
Page 116
... 5 low power warning, 32 operating time, 33, 78 release latch, 4, 7 safety, 98 saving power, 33 status lights, 32 troubleshooting, 77 BIOS password, 24 BIOS Setup utility Boot menu, 86 Exit menu, 86 external display settings, 85 Main menu, 85 Security menu, 86 using, 84 black list (modem), ..., 26 replacing hard disk, 61 DVD drive location, 2, 5 playing movies, 23 setting region code, 23 troubleshooting, 67 encryption, 39 ergonomics, 10 Exit menu (BIOS), 86 extended memory, 85 external monitor port, 3 location, 6 files, protecting, 26 floppy disk drive location, 3, 6 USB, 81 Fn key + Back Space...
... 5 low power warning, 32 operating time, 33, 78 release latch, 4, 7 safety, 98 saving power, 33 status lights, 32 troubleshooting, 77 BIOS password, 24 BIOS Setup utility Boot menu, 86 Exit menu, 86 external display settings, 85 Main menu, 85 Security menu, 86 using, 84 black list (modem), ..., 26 replacing hard disk, 61 DVD drive location, 2, 5 playing movies, 23 setting region code, 23 troubleshooting, 67 encryption, 39 ergonomics, 10 Exit menu (BIOS), 86 extended memory, 85 external monitor port, 3 location, 6 files, protecting, 26 floppy disk drive location, 3, 6 USB, 81 Fn key + Back Space...
Reference Guide
Page 117
... indicator lights, 38 location, 3, 6 laser safety, 98 lights LAN port, 38 status, 2, 5 LPT1 port, 3, 6 Main menu (BIOS), 85 maintenance notebook configuration, 84 memory adding, 57 extended, 85 PC2100 DDR-266, 73 removing, 59 troubleshooting, 73 video, 85 mini-PCI location, 4, 7...on button, location, 2, 5 One-Touch buttons location, 2, 5 using, 20 overheating, 70 parallel port location, 3, 6 troubleshooting, 80 password, 24 PC Card slots, location, 3, 6 PC Cards installing, 48 saving power, 34 stopping, 49 troubleshooting, 76 PC2100 DDR-266 RAM, 73 PCMCIA cards, 48 plug requirements, 97 port...
... indicator lights, 38 location, 3, 6 laser safety, 98 lights LAN port, 38 status, 2, 5 LPT1 port, 3, 6 Main menu (BIOS), 85 maintenance notebook configuration, 84 memory adding, 57 extended, 85 PC2100 DDR-266, 73 removing, 59 troubleshooting, 73 video, 85 mini-PCI location, 4, 7...on button, location, 2, 5 One-Touch buttons location, 2, 5 using, 20 overheating, 70 parallel port location, 3, 6 troubleshooting, 80 password, 24 PC Card slots, location, 3, 6 PC Cards installing, 48 saving power, 34 stopping, 49 troubleshooting, 76 PC2100 DDR-266 RAM, 73 PCMCIA cards, 48 plug requirements, 97 port...
Startup Guide Compaq Notebook Series
Page 116
...low power warning, 33 operating time, 33, 77 release latch, 6, 7 safety, 98 saving power, 33 status lights, 32 troubleshooting, 76 BIOS password, 24 BIOS Setup utility Boot menu, 85 Exit menu, 85 external display settings, 84 Main menu, 84 Security menu, 85 using, 83 black list (modem...drives hard drive holder, 62 replacing hard disk, 61 DVD drive location, 3 playing movies, 23 setting region code, 23 troubleshooting, 67 encryption, 39 Exit menu (BIOS), 85 extended memory, 84 external monitor port, 4 location, 5 Fn key + Back Space (mute), 19 + F1 (decrease brightness), 19 + F12 (hibernation), ...
...low power warning, 33 operating time, 33, 77 release latch, 6, 7 safety, 98 saving power, 33 status lights, 32 troubleshooting, 76 BIOS password, 24 BIOS Setup utility Boot menu, 85 Exit menu, 85 external display settings, 84 Main menu, 84 Security menu, 85 using, 83 black list (modem...drives hard drive holder, 62 replacing hard disk, 61 DVD drive location, 3 playing movies, 23 setting region code, 23 troubleshooting, 67 encryption, 39 Exit menu (BIOS), 85 extended memory, 84 external monitor port, 4 location, 5 Fn key + Back Space (mute), 19 + F1 (decrease brightness), 19 + F12 (hibernation), ...