Reference Guide
Page 6
... Problems 6-9 Modem Problems 6-10 PC Card (PCMCIA) Problems 6-13 Performance Problems 6-14 Power and Battery Pack Problems 6-15 Printing Problems 6-17 Serial, Parallel and USB Problems 6-18 Startup Problems 6-19 Wireless Problems 6-21 Configuring Your Notebook 6-23 To Run the BIOS Setup Utility 6-23 Updating Software and Drivers from the Web 6-28 Using...
... Problems 6-9 Modem Problems 6-10 PC Card (PCMCIA) Problems 6-13 Performance Problems 6-14 Power and Battery Pack Problems 6-15 Printing Problems 6-17 Serial, Parallel and USB Problems 6-18 Startup Problems 6-19 Wireless Problems 6-21 Configuring Your Notebook 6-23 To Run the BIOS Setup Utility 6-23 Updating Software and Drivers from the Web 6-28 Using...
Reference Guide
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... 1394 port. Add-On Devices To Connect a 1394 Device (Select Models Only) If your notebook has a 1394 port (also known as audio and video equipment, disk drives, printers, and other notebooks. Attach the device cable to connect devices such as FireWire), you want to the device manufacturer... Web site for the latest version of the driver for the device. 5-6 Reference Guide If you can purchase a simple ...
... 1394 port. Add-On Devices To Connect a 1394 Device (Select Models Only) If your notebook has a 1394 port (also known as audio and video equipment, disk drives, printers, and other notebooks. Attach the device cable to connect devices such as FireWire), you want to the device manufacturer... Web site for the latest version of the driver for the device. 5-6 Reference Guide If you can purchase a simple ...
Reference Guide
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... noise is fully plugged into a power source and into the back of the notebook. ■ Remove and reinsert the hard drive. Hard Drive Problems If the Notebook Hard Drive Does Not Spin ■ Make sure the notebook has power. If necessary, connect the AC adapter, and make sure it is...❏ Continue to the optional S-Video port, you must activate the TV. ■ Install the driver or .inf file for your specific monitor ❏ Select the external monitor as from the fan or a PC Card drive. ■ Back up the drive immediately. Troubleshooting If an External Display Does Not Work ...
... noise is fully plugged into a power source and into the back of the notebook. ■ Remove and reinsert the hard drive. Hard Drive Problems If the Notebook Hard Drive Does Not Spin ■ Make sure the notebook has power. If necessary, connect the AC adapter, and make sure it is...❏ Continue to the optional S-Video port, you must activate the TV. ■ Install the driver or .inf file for your specific monitor ❏ Select the external monitor as from the fan or a PC Card drive. ■ Back up the drive immediately. Troubleshooting If an External Display Does Not Work ...
Reference Guide
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...cable adapter, and that the cable is performing an operation, it . ■ Make sure you have a connection to another computer, the notebook will be able to solve most printing problems by using the Print troubleshooter in Windows Help. Reference Guide 6-17 If the Left Edge of Printed... secure at both AC power and battery power are using such a printer, try selecting a compatible printer driver for both ends. ■ Check for the operation to Never. If the Notebook Does Not Enter Hibernation as Expected ■ If you are not set to finish before going into Standby....
...cable adapter, and that the cable is performing an operation, it . ■ Make sure you have a connection to another computer, the notebook will be able to solve most printing problems by using the Print troubleshooter in Windows Help. Reference Guide 6-17 If the Left Edge of Printed... secure at both AC power and battery power are using such a printer, try selecting a compatible printer driver for both ends. ■ Check for the operation to Never. If the Notebook Does Not Enter Hibernation as Expected ■ If you are not set to finish before going into Standby....
Reference Guide
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... removing it on the bottom of the peripheral device for the latest USB drivers. ■ Check the port settings in the AC adapter again, and reset the notebook using the reset button. If the Notebook Will Not Boot from Battery Power ■ Make sure the battery pack is secure. ■ Check the... by inserting the tip of a paper clip into the reset button on . ■ If the notebook still does not respond, remove the battery pack and AC adapter, remove any PC Cards, and undock the notebook if docked. Troubleshooting If the Serial or Parallel Port Is Not Working ■ Make sure the port...
... removing it on the bottom of the peripheral device for the latest USB drivers. ■ Check the port settings in the AC adapter again, and reset the notebook using the reset button. If the Notebook Will Not Boot from Battery Power ■ Make sure the battery pack is secure. ■ Check the... by inserting the tip of a paper clip into the reset button on . ■ If the notebook still does not respond, remove the battery pack and AC adapter, remove any PC Cards, and undock the notebook if docked. Troubleshooting If the Serial or Parallel Port Is Not Working ■ Make sure the port...
Reference Guide
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...the BIOS Setup utility to make sure Legacy USB Support is enabled. If the Notebook Stops Responding After Booting Check whether you will appear. 6-20 Reference Guide While the operating system is loading drivers and checking hardware and network connections, you are using a USB diskette drive, ...use the BIOS Setup utility Boot menu to make sure the USB diskette drive is the first device under Removable Drive. Troubleshooting If the Notebook Will Not Boot ...
...the BIOS Setup utility to make sure Legacy USB Support is enabled. If the Notebook Stops Responding After Booting Check whether you will appear. 6-20 Reference Guide While the operating system is loading drivers and checking hardware and network connections, you are using a USB diskette drive, ...use the BIOS Setup utility Boot menu to make sure the USB diskette drive is the first device under Removable Drive. Troubleshooting If the Notebook Will Not Boot ...
Reference Guide
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... Software and driver updates for your notebook are available for recovering optimal system functionality. The Notebook Recovery Solution consists of the following restore CDs: ■ Operating System CD ■ Driver Recovery CD ■ Application Recovery CDs ■ Third-party CDs for these actions. For more information, visit the Web site at http://www.compaq.com...
... Software and driver updates for your notebook are available for recovering optimal system functionality. The Notebook Recovery Solution consists of the following restore CDs: ■ Operating System CD ■ Driver Recovery CD ■ Application Recovery CDs ■ Third-party CDs for these actions. For more information, visit the Web site at http://www.compaq.com...
Reference Guide
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..., select Start > Run. While running Windows, insert the Driver Recovery CD into the optical drive. 2. Troubleshooting 11. A caution is complete. ✎ When prompted for full system software restoration. The notebook restarts in Windows after the process is displayed that formatting this... of Authenticity located on the bottom of the notebook. The reinstallation process begins. This process takes 1 to 2 hours to the notebook. Use the Driver Recovery CD with the notebook. 6-32 Reference Guide Select the desired driver(s) or system utility from the Driver Recovery CD menu. 4.
..., select Start > Run. While running Windows, insert the Driver Recovery CD into the optical drive. 2. Troubleshooting 11. A caution is complete. ✎ When prompted for full system software restoration. The notebook restarts in Windows after the process is displayed that formatting this... of Authenticity located on the bottom of the notebook. The reinstallation process begins. This process takes 1 to 2 hours to the notebook. Use the Driver Recovery CD with the notebook. 6-32 Reference Guide Select the desired driver(s) or system utility from the Driver Recovery CD menu. 4.
Reference Guide
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... modem 4-4 notebook 6-23 connecting 1394 device 5-6 AC power 1-8 audio device 5-3 external devices 5-1 local area network (LAN) 4-5 phone line 1-9 wireless network 4-7 connectors audio 1-3 RJ-11 (modem) 1-3 RJ-45 (network) 1-3 security 1-3 S-Video out 1-3 D decreasing display brightness 2-6 display adjusting brightness 2-6 adjusting settings 5-4 cleaning 2-17 extending the life 2-17 troubleshooting 6-4 using dual display mode 5-5 drivers reinstalling...
... modem 4-4 notebook 6-23 connecting 1394 device 5-6 AC power 1-8 audio device 5-3 external devices 5-1 local area network (LAN) 4-5 phone line 1-9 wireless network 4-7 connectors audio 1-3 RJ-11 (modem) 1-3 RJ-45 (network) 1-3 security 1-3 S-Video out 1-3 D decreasing display brightness 2-6 display adjusting brightness 2-6 adjusting settings 5-4 cleaning 2-17 extending the life 2-17 troubleshooting 6-4 using dual display mode 5-5 drivers reinstalling...
Reference Guide
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Index turning on notebook 1-10, 2-2 wireless network connection 4-8 U updating drivers 6-28 software 6-28 USB ports location 1-3 troubleshooting 6-19 using BIOS Setup Utility 6-23 V virus-protection software 2-15 volume control 1-3 W wireless indicator light 1-2 network connection 4-7 on-off button 1-2 troubleshooting 6-21 wireless network connection turning off 4-9 turning on 4-8 Index-6 Reference Guide
Index turning on notebook 1-10, 2-2 wireless network connection 4-8 U updating drivers 6-28 software 6-28 USB ports location 1-3 troubleshooting 6-19 using BIOS Setup Utility 6-23 V virus-protection software 2-15 volume control 1-3 W wireless indicator light 1-2 network connection 4-7 on-off button 1-2 troubleshooting 6-21 wireless network connection turning off 4-9 turning on 4-8 Index-6 Reference Guide
Startup Guide
Page 4
... from Your Battery Packs 3-4 Disposing of a Used Battery Pack 3-6 4 Troubleshooting Troubleshooting Your Notebook 4-1 Display Problems 4-2 Hard Drive Problems 4-3 Performance Problems 4-4 Power and Battery Pack Problems 4-5 Startup Problems 4-6 Configuring Your Notebook 4-7 To Run the BIOS Setup Utility 4-7 Updating Software and Drivers from the Web 4-9 Using System Recovery Features 4-9 Safeguarding Your Data 4-10 Operating System...
... from Your Battery Packs 3-4 Disposing of a Used Battery Pack 3-6 4 Troubleshooting Troubleshooting Your Notebook 4-1 Display Problems 4-2 Hard Drive Problems 4-3 Performance Problems 4-4 Power and Battery Pack Problems 4-5 Startup Problems 4-6 Configuring Your Notebook 4-7 To Run the BIOS Setup Utility 4-7 Updating Software and Drivers from the Web 4-9 Using System Recovery Features 4-9 Safeguarding Your Data 4-10 Operating System...
Startup Guide
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...in the System Devices menu. ■ If you are using a TV connected to the optional S-Video port, you must activate the TV. ■ Install the driver or .inf file for your model, by selecting Start > Control Panel > Appearance and Themes > Display. ■ Adjust the size of the desktop icons and ... monitor ❏ Select the external monitor as the primary display device in Display-off mode. ■ If the notebook is cold, allow it to warm up. Troubleshooting Display Problems If the Notebook Is On, But the Screen Is Blank ■ Move the mouse or tap the TouchPad. If an External Display...
...in the System Devices menu. ■ If you are using a TV connected to the optional S-Video port, you must activate the TV. ■ Install the driver or .inf file for your model, by selecting Start > Control Panel > Appearance and Themes > Display. ■ Adjust the size of the desktop icons and ... monitor ❏ Select the external monitor as the primary display device in Display-off mode. ■ If the notebook is cold, allow it to warm up. Troubleshooting Display Problems If the Notebook Is On, But the Screen Is Blank ■ Move the mouse or tap the TouchPad. If an External Display...
Startup Guide
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... optimal notebook functionality by using the following restore CDs: ■ Operating System CD ■ Driver Recovery CD ■ Application Recovery CDs ■ Third-party CDs for these actions. For more information, visit the Web site at http://www.compaq.com/...order described here. Startup Guide 4-9 Using System Recovery Features The notebook system recovery process provides several options for download. Troubleshooting Updating Software and Drivers from the Web Software and driver updates for your notebook are available for recovering optimal system functionality.
... optimal notebook functionality by using the following restore CDs: ■ Operating System CD ■ Driver Recovery CD ■ Application Recovery CDs ■ Third-party CDs for these actions. For more information, visit the Web site at http://www.compaq.com/...order described here. Startup Guide 4-9 Using System Recovery Features The notebook system recovery process provides several options for download. Troubleshooting Updating Software and Drivers from the Web Software and driver updates for your notebook are available for recovering optimal system functionality.
Startup Guide
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... is complete, you added to the Microsoft Certificate of Authenticity located on the bottom of the notebook. To reinstall drivers: 1. Select Next to format the drive. The notebook restarts in Windows after the process is displayed that formatting this drive will delete all current files...-party discs to complete. While running Windows, insert the Driver Recovery CD into the optical drive. 2. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (where D indicates the optical drive). 3. Use the Driver Recovery CD with the notebook. Select Format the partition using the NTFS file system (...
... is complete, you added to the Microsoft Certificate of Authenticity located on the bottom of the notebook. To reinstall drivers: 1. Select Next to format the drive. The notebook restarts in Windows after the process is displayed that formatting this drive will delete all current files...-party discs to complete. While running Windows, insert the Driver Recovery CD into the optical drive. 2. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (where D indicates the optical drive). 3. Use the Driver Recovery CD with the notebook. Select Format the partition using the NTFS file system (...
Startup Guide
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Index configuring notebook 4-7 configuring the notebook 4-7 connecting AC power 1-9 phone line 1-10 TV (as an external monitor) 2-8 connectors audio 1-4 RJ-11 (modem) 1-4 RJ-45 (network) 1-4 security 1-4 S-Video out 1-4 D decreasing display brightness 2-6 display adjusting brightness 2-6 troubleshooting 4-2 Documentation Library CD 1-12 drivers reinstalling 4-13 updating 4-9 DVD drive creating data disc 2-7 creating movie disc 2-7 playing movies 2-7 setting...
Index configuring notebook 4-7 configuring the notebook 4-7 connecting AC power 1-9 phone line 1-10 TV (as an external monitor) 2-8 connectors audio 1-4 RJ-11 (modem) 1-4 RJ-45 (network) 1-4 security 1-4 S-Video out 1-4 D decreasing display brightness 2-6 display adjusting brightness 2-6 troubleshooting 4-2 Documentation Library CD 1-12 drivers reinstalling 4-13 updating 4-9 DVD drive creating data disc 2-7 creating movie disc 2-7 playing movies 2-7 setting...
Startup Guide
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Index T telephone line connection 1-10 1394 port location 1-4 toggling built-in keypad 2-6 TouchPad 1-3 functions 2-5 troubleshooting 4-4 use of 2-4 troubleshooting battery packs 4-5 display 4-2 hard drive 4-3 keyboard 4-3 performance 4-4 power 4-5 startup 4-6 turning off the notebook 2-2 turning on the notebook 1-11, 2-2 U updating drivers 4-9 software 4-9 USB port location 1-4 using BIOS Setup Utility 4-7 V volume control 1-4 W wireless indicator light 1-3 on-off button 1-3 Index-4 Startup Guide
Index T telephone line connection 1-10 1394 port location 1-4 toggling built-in keypad 2-6 TouchPad 1-3 functions 2-5 troubleshooting 4-4 use of 2-4 troubleshooting battery packs 4-5 display 4-2 hard drive 4-3 keyboard 4-3 performance 4-4 power 4-5 startup 4-6 turning off the notebook 2-2 turning on the notebook 1-11, 2-2 U updating drivers 4-9 software 4-9 USB port location 1-4 using BIOS Setup Utility 4-7 V volume control 1-4 W wireless indicator light 1-3 on-off button 1-3 Index-4 Startup Guide