User Guide
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... Rear panel components ...9 Rear panel LEDs ...10 System board components ...11 System maintenance switch ...12 System board LEDs ...13 System LEDs and internal health LED combinations 14 SCSI IDs ...16 Hot-plug SCSI hard drive LEDs ...16 Hot-plug SCSI hard drive LED combinations 17 Hot-plug SATA or SAS IDs ...18 Hot-plug SATA or SAS hard drive LEDs 19 Fan locations ...20 Server operations 21 Powering up the server...21 Powering down the server...21 Unlocking the bezel ...22 Removing the access panel ...22 Installing the access panel...23 Server setup 25 Optional installation services...
... Rear panel components ...9 Rear panel LEDs ...10 System board components ...11 System maintenance switch ...12 System board LEDs ...13 System LEDs and internal health LED combinations 14 SCSI IDs ...16 Hot-plug SCSI hard drive LEDs ...16 Hot-plug SCSI hard drive LED combinations 17 Hot-plug SATA or SAS IDs ...18 Hot-plug SATA or SAS hard drive LEDs 19 Fan locations ...20 Server operations 21 Powering up the server...21 Powering down the server...21 Unlocking the bezel ...22 Removing the access panel ...22 Installing the access panel...23 Server setup 25 Optional installation services...
User Guide
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... a USB diskette drive 52 Expansion boards ...52 Expansion slot cover...53 Installing expansion boards ...53 Server cabling 55 Server cabling ...55 Non-hot-plug SCSI cabling...55 Hot-plug SCSI cabling ...56 Non-hot-plug SATA cabling...57 Hot-plug SATA cabling ...57 SAS cabling ...58 Server software and configuration utilities 59 Configuration tools ...59 SmartStart software ...59 HP ROM-Based Setup Utility 61 Array Configuration Utility ...62 HP ProLiant Essentials Rapid Deployment Pack 63 Re-entering the server serial number and product ID 63 SATA software RAID ...64 Management tools...
... a USB diskette drive 52 Expansion boards ...52 Expansion slot cover...53 Installing expansion boards ...53 Server cabling 55 Server cabling ...55 Non-hot-plug SCSI cabling...55 Hot-plug SCSI cabling ...56 Non-hot-plug SATA cabling...57 Hot-plug SATA cabling ...57 SAS cabling ...58 Server software and configuration utilities 59 Configuration tools ...59 SmartStart software ...59 HP ROM-Based Setup Utility 61 Array Configuration Utility ...62 HP ProLiant Essentials Rapid Deployment Pack 63 Re-entering the server serial number and product ID 63 SATA software RAID ...64 Management tools...
User Guide
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... ProLiant Support Packs ...74 Operating system version support 74 Change control and proactive notification 74 Care Pack...75 Battery 75 Troubleshooting 77 Server diagnostic steps...77 Important safety information...78 Symbols on equipment ...78 Warnings and cautions...79 Preparing the server for diagnosis...81 Symptom information ...82 Service notifications...82 Loose connections...83 Diagnostic steps ...83 Start diagnosis flowchart ...84 General diagnosis flowchart 86 Power-On Problems...
... ProLiant Support Packs ...74 Operating system version support 74 Change control and proactive notification 74 Care Pack...75 Battery 75 Troubleshooting 77 Server diagnostic steps...77 Important safety information...78 Symbols on equipment ...78 Warnings and cautions...79 Preparing the server for diagnosis...81 Symptom information ...82 Service notifications...82 Loose connections...83 Diagnostic steps ...83 Start diagnosis flowchart ...84 General diagnosis flowchart 86 Power-On Problems...
User Guide
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...-hot-plug) NIC link/activity LED Internal system health LED CD-ROM drive indicator LED Status Green = Hard drives are properly connected and functioning Off = No hard drive activity Green = Linked to network Flashing green = Linked with activity on the network Off = No network connection Green = Normal (system on) Amber = System health is degraded Red = System health is critical Off = Normal (system off) N/A Rear panel components Item 1 2 3 Description Power cord connector Mouse connector Keyboard connector
...-hot-plug) NIC link/activity LED Internal system health LED CD-ROM drive indicator LED Status Green = Hard drives are properly connected and functioning Off = No hard drive activity Green = Linked to network Flashing green = Linked with activity on the network Off = No network connection Green = Normal (system on) Amber = System health is degraded Red = System health is critical Off = Normal (system off) N/A Rear panel components Item 1 2 3 Description Power cord connector Mouse connector Keyboard connector
User Guide
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... in slot X has reached single-bit correctable error threshold. • DIMM in slot X is not installed in order for the internal health LED to provide pre-failure and warranty conditions. A required fan has failed. In some situations, HP SIM ("Array Diagnostic Utility" on page 72, "HP Insight Diagnostics" on page 72) may report server status differently than the health LEDs because the software tracks...
... in slot X has reached single-bit correctable error threshold. • DIMM in slot X is not installed in order for the internal health LED to provide pre-failure and warranty conditions. A required fan has failed. In some situations, HP SIM ("Array Diagnostic Utility" on page 72, "HP Insight Diagnostics" on page 72) may report server status differently than the health LEDs because the software tracks...
User Guide
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... HP ProLiant systems. HP Care Packs let you make the most of service level options are : • Hardware support - 6-Hour Call-to-Repair - 4-Hour 24x7 Same Day - 4-Hour Same Business Day • Software support - 25 Server setup In this section Optional installation services...25 Optimum environment...26 Warnings and cautions...29 Identifying server shipping carton contents 31 Installing hardware options ...31 Setting up a server ...31 Powering up and configuring the server 33 Installing the operating...
... HP ProLiant systems. HP Care Packs let you make the most of service level options are : • Hardware support - 6-Hour Call-to-Repair - 4-Hour 24x7 Same Day - 4-Hour Same Business Day • Software support - 25 Server setup In this section Optional installation services...25 Optimum environment...26 Warnings and cautions...29 Identifying server shipping carton contents 31 Installing hardware options ...31 Setting up a server ...31 Powering up and configuring the server 33 Installing the operating...
User Guide
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... least a 7.6-cm (3-in this section. Rack Server To allow for proper ventilation. Proactive 24 - Support Plus - HP ProLiant Essentials (HP SIM and RDP) - Space and airflow requirements Tower Server In a tower configuration, leave at the front and back of racks. Critical Service - Support Plus 24 • Startup and implementation services for both hardware and software For more information on Care Packs...
... least a 7.6-cm (3-in this section. Rack Server To allow for proper ventilation. Proactive 24 - Support Plus - HP ProLiant Essentials (HP SIM and RDP) - Space and airflow requirements Tower Server In a tower configuration, leave at the front and back of racks. Critical Service - Support Plus 24 • Startup and implementation services for both hardware and software For more information on Care Packs...
User Guide
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... industrial-style plug. A rack may become unstable if more than one component is wired to the same power source, HP recommends the use of personal injury or equipment damage when unloading a rack: Server setup 29 • Provide a separate electrical circuit for any regional or national electrical wiring codes, such as branch wiring and receptacles, are listed or certified grounding-type devices. In...
... industrial-style plug. A rack may become unstable if more than one component is wired to the same power source, HP recommends the use of personal injury or equipment damage when unloading a rack: Server setup 29 • Provide a separate electrical circuit for any regional or national electrical wiring codes, such as branch wiring and receptacles, are listed or certified grounding-type devices. In...
User Guide
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... mouse (not included in improper airflow and improper cooling that can lead to the option documentation. Connect peripheral devices to the supplied items, you may need: • Optional hard drives, array controllers, and tape drives • Operating system or application software • UPS or PDU Installing hardware options Install any hardware options before initializing the server. Server setup 31 CAUTION: Do not operate the server for installing the server. Operating the server in this manner results in all configurations...
... mouse (not included in improper airflow and improper cooling that can lead to the option documentation. Connect peripheral devices to the supplied items, you may need: • Optional hard drives, array controllers, and tape drives • Operating system or application software • UPS or PDU Installing hardware options Install any hardware options before initializing the server. Server setup 31 CAUTION: Do not operate the server for installing the server. Operating the server in this manner results in all configurations...
User Guide
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... power cord grounding plug. Press the F9 key, when prompted during the boot process, to access RBSU ("HP ROM-Based Setup Utility" on -screen instructions to obtain additional drivers from the server. Powering up and configuring the server To power up by items placed against it can be walked on the server: • SmartStart assisted installation-Insert the SmartStart CD into the CD-ROM drive and reboot the server. • Manual installation-Insert the operating...
... power cord grounding plug. Press the F9 key, when prompted during the boot process, to access RBSU ("HP ROM-Based Setup Utility" on -screen instructions to obtain additional drivers from the server. Powering up and configuring the server To power up by items placed against it can be walked on the server: • SmartStart assisted installation-Insert the SmartStart CD into the CD-ROM drive and reboot the server. • Manual installation-Insert the operating...
User Guide
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... to create standard server configuration scripts. 60 HP ProLiant ML310 Generation 3 Server User Guide • Installing optimized server drivers, management agents, and utilities automatically with every assisted installation • Testing server hardware using the Insight Diagnostics Utility ("Array Diagnostic Utility" on page 72, "HP Insight Diagnostics" on page 72), and Erase Utility SmartStart is included in the server configuration process. With systems that have internet connection, the SmartStart Autorun Menu provides access to a complete list of the manual steps in the...
... to create standard server configuration scripts. 60 HP ProLiant ML310 Generation 3 Server User Guide • Installing optimized server drivers, management agents, and utilities automatically with every assisted installation • Testing server hardware using the Insight Diagnostics Utility ("Array Diagnostic Utility" on page 72, "HP Insight Diagnostics" on page 72), and Erase Utility SmartStart is included in the server configuration process. With systems that have internet connection, the SmartStart Autorun Menu provides access to a complete list of the manual steps in the...
User Guide
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... a keyboard and mouse. The server that you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to the server COM port. 62 HP ProLiant ML310 Generation 3 Server User Guide • To access RBSU, press the F9 key during power up when prompted in the upper right corner of the screen. • To navigate the menu system, use the arrow keys. • To make changes to the server configuration in RBSU. Boot options After...
... a keyboard and mouse. The server that you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to the server COM port. 62 HP ProLiant ML310 Generation 3 Server User Guide • To access RBSU, press the F9 key during power up when prompted in the upper right corner of the screen. • To navigate the menu system, use the arrow keys. • To make changes to the server configuration in RBSU. Boot options After...
User Guide
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... CD and reboot the system. 2. Press the S key to complete the installation. After locating the Adaptec Embedded Serial ATA HostRAID driver, press Enter. 6. Follow the remaining on servers configured with the software and instructions from the diskette. The OS searches the diskette for a suitable driver. 5. Installing an operating system (Software SATA RAID) To install an OS, download the SATA RAID driver and create a driver diskette with SATA RAID. Insert the SATA RAID driver diskette created earlier. Server software and configuration utilities 67...
... CD and reboot the system. 2. Press the S key to complete the installation. After locating the Adaptec Embedded Serial ATA HostRAID driver, press Enter. 6. Follow the remaining on servers configured with the software and instructions from the diskette. The OS searches the diskette for a suitable driver. 5. Installing an operating system (Software SATA RAID) To install an OS, download the SATA RAID driver and create a driver diskette with SATA RAID. Insert the SATA RAID driver diskette created earlier. Server software and configuration utilities 67...
User Guide
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Server software and configuration utilities 69 ROMPaq utility Flash ROM enables you to upgrade the firmware (BIOS) with other software maintenance, deployment, and operating system tools • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server To download the tool and for both system and option ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the diskette drive and boot the system. This procedure is the...
Server software and configuration utilities 69 ROMPaq utility Flash ROM enables you to upgrade the firmware (BIOS) with other software maintenance, deployment, and operating system tools • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server To download the tool and for both system and option ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the diskette drive and boot the system. This procedure is the...
User Guide
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... option drivers, ROM images, and value-add software can be downloaded from the HP website (http://www.hp.com/support). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of ProLiant optimized drivers, utilities, and management agents. 74 HP ProLiant ML310 Generation 3 Server User Guide If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware...
... option drivers, ROM images, and value-add software can be downloaded from the HP website (http://www.hp.com/support). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of ProLiant optimized drivers, utilities, and management agents. 74 HP ProLiant ML310 Generation 3 Server User Guide If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware...
User Guide
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... service notifications, refer to the System Management homepage and select Version Control Agent. HP recommends you remember to the server documentation for information. If so, did you have the appropriate Health Drivers and Management Agents installed on the server. Symptom information Before troubleshooting a server problem, collect the following information may be useful: • Run HP Insight Diagnostics (on the product page. 82 HP ProLiant ML310 Generation 3 Server User Guide...
... service notifications, refer to the System Management homepage and select Version Control Agent. HP recommends you remember to the server documentation for information. If so, did you have the appropriate Health Drivers and Management Agents installed on the server. Symptom information Before troubleshooting a server problem, collect the following information may be useful: • Run HP Insight Diagnostics (on the product page. 82 HP ProLiant ML310 Generation 3 Server User Guide...
User Guide
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...). 6. Other information resources For additional troubleshooting information, refer to the HP website (http://www.hp.com/support). Allow the system to Off. 10. Repeat steps 5 and 6. 100 HP ProLiant ML310 Generation 3 Server User Guide 7. Install the access panel ("Installing the access panel" on the Documentation CD. Remove the access panel ("Removing the access panel" on page 21). Manual recovery To manually set the server for ROMPaq disaster recovery: 1. Set positions 1, 4, 5, and 6 of the system maintenance switch to boot completely. 8.
...). 6. Other information resources For additional troubleshooting information, refer to the HP website (http://www.hp.com/support). Allow the system to Off. 10. Repeat steps 5 and 6. 100 HP ProLiant ML310 Generation 3 Server User Guide 7. Install the access panel ("Installing the access panel" on the Documentation CD. Remove the access panel ("Removing the access panel" on page 21). Manual recovery To manually set the server for ROMPaq disaster recovery: 1. Set positions 1, 4, 5, and 6 of the system maintenance switch to boot completely. 8.
User Guide
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... enables HP to ship replacement parts directly to you so that you can replace parts at your own convenience. Using this program, you can replace the part. • For specific information about customer replaceable parts, refer to the maintenance and service guide on boards or hardware • Third-party hardware or software • Operating system type and revision level Customer self repair What is required to address a system problem. 116 HP ProLiant ML310 Generation 3 Server User Guide...
... enables HP to ship replacement parts directly to you so that you can replace parts at your own convenience. Using this program, you can replace the part. • For specific information about customer replaceable parts, refer to the maintenance and service guide on boards or hardware • Third-party hardware or software • Operating system type and revision level Customer self repair What is required to address a system problem. 116 HP ProLiant ML310 Generation 3 Server User Guide...
User Guide
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... Configuration Utility (ACU) 62 Array Diagnostic Utility 72 ASR (Automatic Server Recovery) 68, 117 authorized reseller 115 Automatic Server Recovery (ASR) 68, 117 Autorun menu 59 B battery 108 BIOS upgrade 69 boot options 62 BSMI notice 107 buttons 7 C cables 83, 104 cabling 55 Canadian notice 104 Care Pack 25, 75, 100 cautions 79 CD-ROM drive 64 Change Control 74 components 7 configuration of system 33, 59 connection problems 83 connectors 7 contacting HP 115, 116 creating a disk image...
... Configuration Utility (ACU) 62 Array Diagnostic Utility 72 ASR (Automatic Server Recovery) 68, 117 authorized reseller 115 Automatic Server Recovery (ASR) 68, 117 Autorun menu 59 B battery 108 BIOS upgrade 69 boot options 62 BSMI notice 107 buttons 7 C cables 83, 104 cabling 55 Canadian notice 104 Care Pack 25, 75, 100 cautions 79 CD-ROM drive 64 Change Control 74 components 7 configuration of system 33, 59 connection problems 83 connectors 7 contacting HP 115, 116 creating a disk image...
User Guide
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... Insight Diagnostics 72 installation services 25 installation, server options 31 installing hardware 35 installing operating system 33 Integrated Management Log (IML) 72 internal health LED 14 J Japanese notice 106 K Korean notices 107 L laser devices 108 LEDs 7, 16 LEDs, hard drive 16 LEDs, troubleshooting 77, 83 loose connections 83 M maintenance 73 Management Agents 70 management tools 68 mouse compliance statement 104 N NIC (network interface controller) 118 O Online ROM Flash Component Utility 69 operating systems 33, 74 optimum environment 26 options installation 31, 35 OS boot problems...
... Insight Diagnostics 72 installation services 25 installation, server options 31 installing hardware 35 installing operating system 33 Integrated Management Log (IML) 72 internal health LED 14 J Japanese notice 106 K Korean notices 107 L laser devices 108 LEDs 7, 16 LEDs, hard drive 16 LEDs, troubleshooting 77, 83 loose connections 83 M maintenance 73 Management Agents 70 management tools 68 mouse compliance statement 104 N NIC (network interface controller) 118 O Online ROM Flash Component Utility 69 operating systems 33, 74 optimum environment 26 options installation 31, 35 OS boot problems...