Maintenance and Service Guide
Page 41
... is running, replace the OS CD with the Driver Recovery CD. Service Manual Removal and Replacement 2-11 This process can install the factory software on the drive door to recover the notebook's original operating system and drivers. When the HP logo appears, press esc to select the CD/...DVD drive as the first boot device, and then press enter. 6. After the drivers have been installed, the application software may be installed...
... is running, replace the OS CD with the Driver Recovery CD. Service Manual Removal and Replacement 2-11 This process can install the factory software on the drive door to recover the notebook's original operating system and drivers. When the HP logo appears, press esc to select the CD/...DVD drive as the first boot device, and then press enter. 6. After the drivers have been installed, the application software may be installed...
Maintenance and Service Guide
Page 107
...not included). Make sure speaker assembly cable is enabled in Device Manager. Delete temporary and unneeded files. Check for use with notebook. Not all third-party memory cards have been tested for sound resource conflicts in Mouse Properties. Make sure touch pad is... Repair Center: Likely Causes Reset notebook (see page 1-17). By default, touch pad is disabled if external PS/2 mouse is enabled (mute button and software controls). In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case...
...not included). Make sure speaker assembly cable is enabled in Device Manager. Delete temporary and unneeded files. Check for use with notebook. Not all third-party memory cards have been tested for sound resource conflicts in Mouse Properties. Make sure touch pad is... Repair Center: Likely Causes Reset notebook (see page 1-17). By default, touch pad is disabled if external PS/2 mouse is enabled (mute button and software controls). In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case...
Maintenance and Service Guide
Page 108
... 3-16 Troubleshooting and Diagnostics Service Manual Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. In a hotel, ask for latest USB drivers. Try disabling error correction and data compression. Test modem with e-Diagtools diagnostics. If modem has a conflict, try the...
... 3-16 Troubleshooting and Diagnostics Service Manual Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. In a hotel, ask for latest USB drivers. Try disabling error correction and data compression. Test modem with e-Diagtools diagnostics. If modem has a conflict, try the...
Maintenance and Service Guide
Page 112
...start the basic hardware test. When the HP logo appears, press F10 to open the advanced test screen. 8. When the Configuration Description appears, check the list of the notebook. If you exit the program so drivers can download the latest version of e-Diagtools... using e-Diagtools for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management ...
...start the basic hardware test. When the HP logo appears, press F10 to open the advanced test screen. 8. When the Configuration Description appears, check the list of the notebook. If you exit the program so drivers can download the latest version of e-Diagtools... using e-Diagtools for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management ...
Service Manual
Page 148
... SDRAM module. SDRAM module. Check software controls. Top case. Switchboard PCA. Notebook does not boot after adding SDRAM. By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case. Top case. Make sure C drive has adequate free space... with e-Diagtools diagnostics. Click button does not work. Sound does not record. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected, Use BIOS Setup to check settings. Not all third-party memory cards have been tested for sound resource conflicts in...
... SDRAM module. SDRAM module. Check software controls. Top case. Switchboard PCA. Notebook does not boot after adding SDRAM. By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case. Top case. Make sure C drive has adequate free space... with e-Diagtools diagnostics. Click button does not work. Sound does not record. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected, Use BIOS Setup to check settings. Not all third-party memory cards have been tested for sound resource conflicts in...
Service Manual
Page 149
For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. For USB: if the device is disabled, try to enable. Motherboard. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Restart notebook. Open hardware Device Manager. Use analog ... Suggestions Repair Center: Likely Causes Check connections. Test ports with e-Diagtools diagnostics. In a hotel, ask for latest USB drivers. Try disabling error correction and data compression. Check settings in Control Panel. Check settings in Control Panel. If modem is...
For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. For USB: if the device is disabled, try to enable. Motherboard. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Restart notebook. Open hardware Device Manager. Use analog ... Suggestions Repair Center: Likely Causes Check connections. Test ports with e-Diagtools diagnostics. In a hotel, ask for latest USB drivers. Try disabling error correction and data compression. Check settings in Control Panel. Check settings in Control Panel. If modem is...
Service Manual
Page 153
...Ticket. Optional: run the program, you exit the program so drivers can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page... the Configuration Description appears, check the list of e-Diagtools. 1. The results appear when the test is complete. 6. When the HP logo appears, press F10 to run the selected tests and add the results to exit e-Diagtools. 7. e-Diagtools Diagnostic Program The ...
...Ticket. Optional: run the program, you exit the program so drivers can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page... the Configuration Description appears, check the list of e-Diagtools. 1. The results appear when the test is complete. 6. When the HP logo appears, press F10 to run the selected tests and add the results to exit e-Diagtools. 7. e-Diagtools Diagnostic Program The ...