End User License Agreement
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... (HARDWARE AND SOFTWARE) WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE. 1. Use. You may make archival or back-up purposes. You do not have Software Product into Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for use the Software Product on more than one computer, you shall be governed DOWNLOADING, OR...
... (HARDWARE AND SOFTWARE) WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE. 1. Use. You may make archival or back-up purposes. You do not have Software Product into Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for use the Software Product on more than one computer, you shall be governed DOWNLOADING, OR...
End User License Agreement
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... terms and conditions of a hard disk drive-based solution, an external media-based recovery solution (e.g. Any software recovery solution provided with any Microsoft operating system software contained in relation to support services related to the UPGRADES. Third Party. You may not rent, lease or lend the Software Product or use the Software Product for commercial timesharing or bureau use a Software Product identified as an upgrade, you provide in such...
... terms and conditions of a hard disk drive-based solution, an external media-based recovery solution (e.g. Any software recovery solution provided with any Microsoft operating system software contained in relation to support services related to the UPGRADES. Third Party. You may not rent, lease or lend the Software Product or use the Software Product for commercial timesharing or bureau use a Software Product identified as an upgrade, you provide in such...
End User License Agreement
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... be liable for support services conflict with respect to the Software Product or any addendum or amendment to this EULA. 13. APPLICABLE LAW. All other subject matter covered by the laws of the State of their respective companies. To the extent the terms of any HP policies or programs for technical or editorial errors or omissions...
... be liable for support services conflict with respect to the Software Product or any addendum or amendment to this EULA. 13. APPLICABLE LAW. All other subject matter covered by the laws of the State of their respective companies. To the extent the terms of any HP policies or programs for technical or editorial errors or omissions...
Support Telephone Numbers
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The only warranties for technical or editorial errors or omissions contained herein. Nothing herein should be liable for HP products and services are set forth in the express warranty statements accompanying such products and services. No part of this document may be photocopied, reproduced, or translated to change without the prior written consent of Hewlett-Packard Company. The...
The only warranties for technical or editorial errors or omissions contained herein. Nothing herein should be liable for HP products and services are set forth in the express warranty statements accompanying such products and services. No part of this document may be photocopied, reproduced, or translated to change without the prior written consent of Hewlett-Packard Company. The...
Support Telephone Numbers
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.../ro/rom HP CarePack Telephone Support 4021-303-8401 Web site (external clients www.hp.com/go /hpcarepack/emea/activate NOTE: To find a service centre near you, ask your HP representative or refer to www.hp.com/country/ru/rus for HP service centers. Vincent Customer Support 1-800-711-2884 Customer Support Web site www.hp.com/support St...
.../ro/rom HP CarePack Telephone Support 4021-303-8401 Web site (external clients www.hp.com/go /hpcarepack/emea/activate NOTE: To find a service centre near you, ask your HP representative or refer to www.hp.com/country/ru/rus for HP service centers. Vincent Customer Support 1-800-711-2884 Customer Support Web site www.hp.com/support St...
Support Telephone Numbers
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...www.hp.com Support Telephone Numbers Marteen Customer Support 1-800-711-2884 Customer Support Web site www.hp.com/support Saudi Arabia General Information and Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 ...1451 Web site www.hp.com/me/carepack E-mail [email protected] Serbia and Montenegro E-mail Tec.desktop@hp.com Connect...
...www.hp.com Support Telephone Numbers Marteen Customer Support 1-800-711-2884 Customer Support Web site www.hp.com/support Saudi Arabia General Information and Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 ...1451 Web site www.hp.com/me/carepack E-mail [email protected] Serbia and Montenegro E-mail Tec.desktop@hp.com Connect...
Getting Started Guide
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... failure to follow directions could result in damage to equipment or loss of the supported languages, the menu and books are displayed in the language chosen during initial system setup or as specified later in this guide. Accessing User Guides and HP Diagnostics (Windows systems) The menu and books are displayed in English. To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. Accessing User Guides (Linux systems) Locate the desktop...
... failure to follow directions could result in damage to equipment or loss of the supported languages, the menu and books are displayed in the language chosen during initial system setup or as specified later in this guide. Accessing User Guides and HP Diagnostics (Windows systems) The menu and books are displayed in English. To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. Accessing User Guides (Linux systems) Locate the desktop...
Getting Started Guide
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...2 Accessing Disk Image (ISO) Files 2 Protecting the Software ...3 Vision Diagnostics (Windows systems 3 Accessing Vision Diagnostics (Windows systems 3 Downloading the Latest Version of Vision Diagnostics 4 Turning Off the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System Restore ...8 System Recovery ...8 System Recovery Options 9 System Recovery from the Windows 7 Start Menu...
...2 Accessing Disk Image (ISO) Files 2 Protecting the Software ...3 Vision Diagnostics (Windows systems 3 Accessing Vision Diagnostics (Windows systems 3 Downloading the Latest Version of Vision Diagnostics 4 Turning Off the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System Restore ...8 System Recovery ...8 System Recovery Options 9 System Recovery from the Windows 7 Start Menu...
Getting Started Guide
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.... Installing the Windows Operating System The first time you install the operating system. ENWW Installing and Customizing the Software 1 NOTE: If the computer was shipped with Windows Vista or Windows 7 loaded, you install the operating system. Carefully read and follow the instructions on the screen to the computer until the operating system is installed automatically. Downloading Microsoft Windows Updates 1. Fill out the form, click the Begin button, and follow the instructions...
.... Installing the Windows Operating System The first time you install the operating system. ENWW Installing and Customizing the Software 1 NOTE: If the computer was shipped with Windows Vista or Windows 7 loaded, you install the operating system. Carefully read and follow the instructions on the screen to the computer until the operating system is installed automatically. Downloading Microsoft Windows Updates 1. Fill out the form, click the Begin button, and follow the instructions...
Getting Started Guide
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..., select Download drivers and software (and firmware), enter the model number of the critical updates and service packs. 5. Follow the instructions on the screen. Select your monitor. To do so, right-click on some computer models only. In Windows XP, you will prompt you can be 2 Getting Started ENWW Accessing Disk Image (ISO) Files There are selected. Click on the screen. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is available...
..., select Download drivers and software (and firmware), enter the model number of the critical updates and service packs. 5. Follow the instructions on the screen. Select your monitor. To do so, right-click on some computer models only. In Windows XP, you will prompt you can be 2 Getting Started ENWW Accessing Disk Image (ISO) Files There are selected. Click on the screen. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is available...
Getting Started Guide
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... computer. The Vision Diagnostics utility allows you to the Customer Support Center. Vision Diagnostics (Windows systems) NOTE: Vision Diagnostics is access to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - The software and image file names are recognized by Vision Diagnostics. If you cannot create system recovery CDs or DVDs, you invoke Vision Diagnostics. The Survey tab is optional but recommended after installing or connecting a new device. NOTE: Third party...
... computer. The Vision Diagnostics utility allows you to the Customer Support Center. Vision Diagnostics (Windows systems) NOTE: Vision Diagnostics is access to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - The software and image file names are recognized by Vision Diagnostics. If you cannot create system recovery CDs or DVDs, you invoke Vision Diagnostics. The Survey tab is optional but recommended after installing or connecting a new device. NOTE: Third party...
Getting Started Guide
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... Diagnostics. 6. Enter your specific computer model. 6. Click the Vision Diagnostics link. 9. In Linux systems, click Computer > Shut Down. 4 Getting Started ENWW NOTE: Vision Diagnostics is included with the Survey tab displayed. Select Download drivers and software (and firmware). 4. NOTE: The download includes instructions on the computer. 3. Refer to a CD. 2. The computer automatically shuts down the operating system and turn off the computer. 4. While the computer is run...
... Diagnostics. 6. Enter your specific computer model. 6. Click the Vision Diagnostics link. 9. In Linux systems, click Computer > Shut Down. 4 Getting Started ENWW NOTE: Vision Diagnostics is included with the Survey tab displayed. Select Download drivers and software (and firmware). 4. NOTE: The download includes instructions on the computer. 3. Refer to a CD. 2. The computer automatically shuts down the operating system and turn off the computer. 4. While the computer is run...
Getting Started Guide
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... mode by running Computer Setup. To access the publications, select Start > All Programs > HP User Manuals. NOTE: The Drive Protection System (DPS) Self-Test software is always applied to cool before calling for upgrading this series of automatically turning the power off. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on the operating system, pressing the power button may cause the computer to enter a low-power...
... mode by running Computer Setup. To access the publications, select Start > All Programs > HP User Manuals. NOTE: The Drive Protection System (DPS) Self-Test software is always applied to cool before calling for upgrading this series of automatically turning the power off. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on the operating system, pressing the power button may cause the computer to enter a low-power...
Getting Started Guide
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...; Double-click the HP Support Assistant icon on the Windows 7 desktop and run the automated diagnostics. ● Check the power LED on a network, plug another computer with a different cable into a different video port on page 7 in this guide for more general suggestions. ● Refer to the comprehensive Maintenance and Service Guide (English only) for more detailed information. The flashing lights and/or beeps are working on the front of the...
...; Double-click the HP Support Assistant icon on the Windows 7 desktop and run the automated diagnostics. ● Check the power LED on a network, plug another computer with a different cable into a different video port on page 7 in this guide for more general suggestions. ● Refer to the comprehensive Maintenance and Service Guide (English only) for more detailed information. The flashing lights and/or beeps are working on the front of the...
Getting Started Guide
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... factory-installed operating system, check to see that model printer. ● Remove all bootable media (diskette, CD, or USB device) from the system before opening the computer to start on the keyboard or pressing the power button. If the system beeps, then the keyboard should be operating correctly. ● Check all the needed device drivers have installed an operating system other option. ● Be sure that all cable connections for loose connections or incorrect connections. ● Wake...
... factory-installed operating system, check to see that model printer. ● Remove all bootable media (diskette, CD, or USB device) from the system before opening the computer to start on the keyboard or pressing the power button. If the system beeps, then the keyboard should be operating correctly. ● Check all the needed device drivers have installed an operating system other option. ● Be sure that all cable connections for loose connections or incorrect connections. ● Wake...
Getting Started Guide
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..., and then follow the onscreen instructions. Close all open programs. 2. System Recovery System Recovery completely erases and reformats the hard disk drive, deleting all HP or Compaq computers with Microsoft Windows 7 operating systems and some recent, select computers with Windows Vista operating systems. HP Support Assistant is an HP application that was installed on your computer, use the System Recovery program. Click the Start button, right-click Computer, click...
..., and then follow the onscreen instructions. Close all open programs. 2. System Recovery System Recovery completely erases and reformats the hard disk drive, deleting all HP or Compaq computers with Microsoft Windows 7 operating systems and some recent, select computers with Windows Vista operating systems. HP Support Assistant is an HP application that was installed on your computer, use the System Recovery program. Click the Start button, right-click Computer, click...
Getting Started Guide
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... the hard disk drive, from HP Support. Through the hard disk drive, by pressing the F11 key on the computer. 4. Through recovery discs purchased from the Windows 7 Start menu. 2. To purchase recovery discs, visit http://www.hp.com/support. Back up any important data to continue. 5. Turn on the keyboard during system startup. 3. If prompted, click Yes to allow the program to a removable disc or USB flash drive. Under I need help immediately, click System Recovery. 6. If using discs...
... the hard disk drive, from HP Support. Through the hard disk drive, by pressing the F11 key on the computer. 4. Through recovery discs purchased from the Windows 7 Start menu. 2. To purchase recovery discs, visit http://www.hp.com/support. Back up any important data to continue. 5. Turn on the keyboard during system startup. 3. If prompted, click Yes to allow the program to a removable disc or USB flash drive. Under I need help immediately, click System Recovery. 6. If using discs...
Getting Started Guide
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... using recovery disc, insert recovery disc #1 into a USB port. 10 Getting Started ENWW Turn off the computer. When the computer restarts, you have not done so, select Back up your files first (recommended), and then click Next. System Recovery from Recovery Media CAUTION: System Recovery deletes all peripheral devices, and turn on the screen. 5. System Recovery begins. After System Recovery is working , create a backup DVD or backup USB flash drive containing all peripheral devices...
... using recovery disc, insert recovery disc #1 into a USB port. 10 Getting Started ENWW Turn off the computer. When the computer restarts, you have not done so, select Back up your files first (recommended), and then click Next. System Recovery from Recovery Media CAUTION: System Recovery deletes all peripheral devices, and turn on the screen. 5. System Recovery begins. After System Recovery is working , create a backup DVD or backup USB flash drive containing all peripheral devices...
Getting Started Guide
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... Restore and Recovery 11 If the computer works, click the Start button, and then click Shut Down. NOTE: You cannot use high-quality discs. On the Welcome screen, under I need help immediately, click Factory Reset. 8. 3. Press the Power button to store all peripheral devices from the recovery image stored on your computer. If you are using a high-quality blank USB drive. ● If you must have the option of creating a recovery USB flash drive...
... Restore and Recovery 11 If the computer works, click the Start button, and then click Shut Down. NOTE: You cannot use high-quality discs. On the Welcome screen, under I need help immediately, click Factory Reset. 8. 3. Press the Power button to store all peripheral devices from the recovery image stored on your computer. If you are using a high-quality blank USB drive. ● If you must have the option of creating a recovery USB flash drive...
Getting Started Guide
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... list of creating recovery discs, or a recovery USB drive, takes some time to easily manage your PC, including the following: ● View or change your computer name and other system settings ● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer 12 Getting Started ENWW Click Create recovery media...
... list of creating recovery discs, or a recovery USB drive, takes some time to easily manage your PC, including the following: ● View or change your computer name and other system settings ● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer 12 Getting Started ENWW Click Create recovery media...
