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Quick Start Guide Cisco Small Business Pro Cisco Unified Communications 500 Series Model UC 560 Package Contents • Cisco Unified Communications 500 Series Model UC 560 • 4 rubber mounting feet for desktop installation • Ethernet cable (yellow RJ-45 to RJ-45) • Console cable (light blue RJ-45 to DB9) • Power cord • Rack mount kit • Compact flash memory guard • Quick Start Guide • Product CD-ROM
Quick Start Guide Cisco Small Business Pro Cisco Unified Communications 500 Series Model UC 560 Package Contents • Cisco Unified Communications 500 Series Model UC 560 • 4 rubber mounting feet for desktop installation • Ethernet cable (yellow RJ-45 to RJ-45) • Console cable (light blue RJ-45 to DB9) • Power cord • Rack mount kit • Compact flash memory guard • Quick Start Guide • Product CD-ROM
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The UC 560, part of the Cisco Smart Business Communications System (SBCS), is a unified communications solution for small businesses that provides voice, data, video, and security capabilities for choosing the Cisco Unified Communications Model 560. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 1 This guide describes how to install the UC 560 hardware and how to connect to 104 employees. Welcome Thank you for up to the UC 560 and launch the Telephony Setup Wizard provided with Cisco Configuration Assistant (CCA).
The UC 560, part of the Cisco Smart Business Communications System (SBCS), is a unified communications solution for small businesses that provides voice, data, video, and security capabilities for choosing the Cisco Unified Communications Model 560. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 1 This guide describes how to install the UC 560 hardware and how to connect to 104 employees. Welcome Thank you for up to the UC 560 and launch the Telephony Setup Wizard provided with Cisco Configuration Assistant (CCA).
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... on Hold (MoH) port. - (Optional) Additional Voice Interface Cards (VIC) to insert in a 19 -inch rack. 2 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide Included are two Torx T5 screws and a Torx wrench (size T5) for installing it. • Mounting brackets and screws for ISDN (BRI) connections. - RJ-45 (non-Ethernet) cable for mounting the unit in the VIC slots. • Compact flash memory guard...
... on Hold (MoH) port. - (Optional) Additional Voice Interface Cards (VIC) to insert in a 19 -inch rack. 2 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide Included are two Torx T5 screws and a Torx wrench (size T5) for installing it. • Mounting brackets and screws for ISDN (BRI) connections. - RJ-45 (non-Ethernet) cable for mounting the unit in the VIC slots. • Compact flash memory guard...
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... • A registered account on Cisco.com. See Installing Cisco Configuration Assistant, page 15. Windows Vista Ultimate, or Window XP (Service Pack 1) operating system - UC 560 Default Information Attribute IP address Username Password Voice VLAN (100) Data VLAN (1) Smartports Default Setting 192.168.10.1 cisco cisco 10.1.1.x 192.168.10.x GigabitEthernet 0/1/0 and 0/1/1 Role: cisco-switch, Native Vlan 1 GigabitEthernet 0/1/2 Role: cisco-desktop, Access Vlan 1 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 3 NOTE We...
... • A registered account on Cisco.com. See Installing Cisco Configuration Assistant, page 15. Windows Vista Ultimate, or Window XP (Service Pack 1) operating system - UC 560 Default Information Attribute IP address Username Password Voice VLAN (100) Data VLAN (1) Smartports Default Setting 192.168.10.1 cisco cisco 10.1.1.x 192.168.10.x GigabitEthernet 0/1/0 and 0/1/1 Role: cisco-switch, Native Vlan 1 GigabitEthernet 0/1/2 Role: cisco-desktop, Access Vlan 1 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 3 NOTE We...
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... users on -Hold (MoH) audio port. • 2 Expansion slots for Voice Interface Cards (VICs). For information about the switches, see http://www.cisco.com/go /partner/smartdesigns. 4 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide The T1E1 model has only 1 open VIC expansion slot. • 10/100/1000 Ethernet WAN uplink port • Console port for Public Switched Telephone Network (PSTN) connections. The TI/EI model, in your network, use Cisco...
... users on -Hold (MoH) audio port. • 2 Expansion slots for Voice Interface Cards (VICs). For information about the switches, see http://www.cisco.com/go /partner/smartdesigns. 4 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide The T1E1 model has only 1 open VIC expansion slot. • 10/100/1000 Ethernet WAN uplink port • Console port for Public Switched Telephone Network (PSTN) connections. The TI/EI model, in your network, use Cisco...
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... expansion slots • UC560-BRI-K9-Base model with 16 user license, 2 Line (BRI) ports, and 2 VIC expansion slots • UC560-T1E1-K9-Base model with Line (FXO) Ports Line (FXO) ports Music on the model. Front Panel The front panel is where you connect the network devices. The ports on the panel vary depending on Hold Phone (FXS) ports VIC slots (2) 195682 Console Expansion WAN port ports (2) IOS PC/EXP port Compact Flash Voicemail Compact Flash Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 5 Cisco UC...
... expansion slots • UC560-BRI-K9-Base model with 16 user license, 2 Line (BRI) ports, and 2 VIC expansion slots • UC560-T1E1-K9-Base model with Line (FXO) Ports Line (FXO) ports Music on the model. Front Panel The front panel is where you connect the network devices. The ports on the panel vary depending on Hold Phone (FXS) ports VIC slots (2) 195682 Console Expansion WAN port ports (2) IOS PC/EXP port Compact Flash Voicemail Compact Flash Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 5 Cisco UC...
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... the unit is not powered on. This port can also be used for connecting to the CLI through a modem. This port can also be used as an MP3 player or radio) to models UC560-FXO-K9 and UC560T1E1-K9) Phone (FXS) ports ISDN Basic Rate Interface (BRI) ports IOS Compact Flash Voicemail Compact Flash If the power fails, you can still make and receive emergency calls if you have ports for device access recovery...
... the unit is not powered on. This port can also be used for connecting to the CLI through a modem. This port can also be used as an MP3 player or radio) to models UC560-FXO-K9 and UC560T1E1-K9) Phone (FXS) ports ISDN Basic Rate Interface (BRI) ports IOS Compact Flash Voicemail Compact Flash If the power fails, you can still make and receive emergency calls if you have ports for device access recovery...
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... port. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 7 SYS VM 195674 LED Description SYS Indicates that voice mail is active. Compact Flash (CF) Flashes green when the compact flash is ready to power. VM Indicates that the system has successfully booted and is accessed. The LED is solid green when voice mail is active. The LED flashes green while the system is booting and then turns...
... port. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 7 SYS VM 195674 LED Description SYS Indicates that voice mail is active. Compact Flash (CF) Flashes green when the compact flash is ready to power. VM Indicates that the system has successfully booted and is accessed. The LED is solid green when voice mail is active. The LED flashes green while the system is booting and then turns...
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..., which is 3.50 inches (9 mm) high. Do not block or cover the vents. • Air Flow-Make sure that there is adequate air flow around the device. • Mechanical Loading-Check that the unit is grounded and uses suitable electrical supply connections. 8 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 3 Installing the UC 560 Before you choose the desktop option...
..., which is 3.50 inches (9 mm) high. Do not block or cover the vents. • Air Flow-Make sure that there is adequate air flow around the device. • Mechanical Loading-Check that the unit is grounded and uses suitable electrical supply connections. 8 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 3 Installing the UC 560 Before you choose the desktop option...
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... Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 195675 To connect the chassis to a reliable earth ground: STEP 1 Strip one end of the ground wire to the reliability of the ground wire to a known reliable earth ground point. For the supplementary ground connection, use size 14 AWG (2 mm) or larger copper wire and an appropriate user-supplied ring...
... Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 195675 To connect the chassis to a reliable earth ground: STEP 1 Strip one end of the ground wire to the reliability of the ground wire to a known reliable earth ground point. For the supplementary ground connection, use size 14 AWG (2 mm) or larger copper wire and an appropriate user-supplied ring...
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... UC 560. CAUTION Do not remove the CF-guard when the UC 560 is powered on the right side of the CF-guard by using the supplied T5 Torx wrench. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 11 195673 Installing the Compact Flash Guard The compact flash (CF) guard provides protection for the compact flash memory. STEP 4 Tighten the attachment...
... UC 560. CAUTION Do not remove the CF-guard when the UC 560 is powered on the right side of the CF-guard by using the supplied T5 Torx wrench. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 11 195673 Installing the Compact Flash Guard The compact flash (CF) guard provides protection for the compact flash memory. STEP 4 Tighten the attachment...
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... the controller. 4 Connecting the Equipment STEP 1 Insert the power cord into the back of Connection Description DSL, cable modem, or broadband network devices. Connect the other end of the Line (BRI) ports on the network interface device (NID), and is installed in which the telephone company network ends and connects with the wiring at the customer site. 12 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide
... the controller. 4 Connecting the Equipment STEP 1 Insert the power cord into the back of Connection Description DSL, cable modem, or broadband network devices. Connect the other end of the Line (BRI) ports on the network interface device (NID), and is installed in which the telephone company network ends and connects with the wiring at the customer site. 12 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide
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There is no external Power On/Off switch on the UC 560 by inserting the power cord plug into a power outlet. STEP 3 Power on the unit. ESW 500 Series Switch 192.168.10.x IP IP Cisco Configuration Assistant 192.168.10.x PC Fax Analog phone 195676 275432 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 13 STEP 4 Power on the connected devices.
There is no external Power On/Off switch on the UC 560 by inserting the power cord plug into a power outlet. STEP 3 Power on the unit. ESW 500 Series Switch 192.168.10.x IP IP Cisco Configuration Assistant 192.168.10.x PC Fax Analog phone 195676 275432 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 13 STEP 4 Power on the connected devices.
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... the switch is connected is connected to another. Verify the phone connectivity by making a call from one of the UC 560 by looking at the LEDs on the front panel See LEDs, page 7. • Check that each connected IP phone displays an internal extension number or a line number, on at : http://www.cisco.com/ go to Go From Here, page 20. 14 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide
... the switch is connected is connected to another. Verify the phone connectivity by making a call from one of the UC 560 by looking at the LEDs on the front panel See LEDs, page 7. • Check that each connected IP phone displays an internal extension number or a line number, on at : http://www.cisco.com/ go to Go From Here, page 20. 14 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide
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... icon on your device. 6 Getting Started with the Configuration After you install the UC 560, you configure it if required. To access the software, you must be a registered user on your Cisco.com Username and Password and click Log In. STEP 2 Click the Download Software link in the Cisco Smart Business Communications System. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 15 CCA is an easy to...
... icon on your device. 6 Getting Started with the Configuration After you install the UC 560, you configure it if required. To access the software, you must be a registered user on your Cisco.com Username and Password and click Log In. STEP 2 Click the Download Software link in the Cisco Smart Business Communications System. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 15 CCA is an easy to...
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... PC/EXP port Cisco Configuration Assistant STEP 2 From CCA, open the Connect window and click Add a New Site. STEP 3 Enter the name and description for the new customer site. This is set to use CCA to connect to a Cisco Smart Business Communications System (SBCS). STEP 4 From the Discover Devices drop-down menu, select Using a Starting IP address. 16 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 195681 Connecting to the...
... PC/EXP port Cisco Configuration Assistant STEP 2 From CCA, open the Connect window and click Add a New Site. STEP 3 Enter the name and description for the new customer site. This is set to use CCA to connect to a Cisco Smart Business Communications System (SBCS). STEP 4 From the Discover Devices drop-down menu, select Using a Starting IP address. 16 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 195681 Connecting to the...
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... is cisco. The switch default username is cisco and the default password is the default IP address for the UC 560. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 17 STEP 9 When CCA discovers both the UC 560 and ESW switch (if installed), click OK. You can also run the Wizard by choosing Home >Telephony Setup Wizard. Passwords are setting up the system for a Cisco Smart Business...
... is cisco. The switch default username is cisco and the default password is the default IP address for the UC 560. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 17 STEP 9 When CCA discovers both the UC 560 and ESW switch (if installed), click OK. You can also run the Wizard by choosing Home >Telephony Setup Wizard. Passwords are setting up the system for a Cisco Smart Business...
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... PSTN. • Test calls to voice mail and Auto Attendant (AA), if configured. • Verify that you change the default administrator login and password. NOTE The Wizard requires that the IP phones show the correct date and time. Use the new username and password to complete the installation. The basic installation of the UC 560 is complete. 18 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide Congratulations! STEP 1 Click...
... PSTN. • Test calls to voice mail and Auto Attendant (AA), if configured. • Verify that you change the default administrator login and password. NOTE The Wizard requires that the IP phones show the correct date and time. Use the new username and password to complete the installation. The basic installation of the UC 560 is complete. 18 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide Congratulations! STEP 1 Click...
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... that feature simple step-by-step implementation guidance specifically tailored for Small Business Solutions. For more information, refer to the CCA online help or see http://www.cisco.com/go/partner/ smartdesigns. Visiting the Cisco Small Business Community Website Visit the Small Business Support Community website at : http://www.cisco.com/en/US/products/ps7287/ tsd_products_support_series_home.html. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide...
... that feature simple step-by-step implementation guidance specifically tailored for Small Business Solutions. For more information, refer to the CCA online help or see http://www.cisco.com/go/partner/ smartdesigns. Visiting the Cisco Small Business Community Website Visit the Small Business Support Community website at : http://www.cisco.com/en/US/products/ps7287/ tsd_products_support_series_home.html. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide...
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....pdf Cisco IP Phone Quick User Guides http://cisco.com/go/sbcs-docs Cisco Unified IP Phones 7900 Series http://www.cisco.com/en/US/products/hw/phones/ ps379/ Cisco Small Business Cisco Partner Central for Small Business (Partner Login Required) http://www.cisco.com/web/partners/sell/smb Cisco Small Business Home http://www.cisco.com/smb Marketplace http://www.cisco.com/go /smallbizsupport Online Technical Support and Documentation (Login Required) http://www.cisco.com/support Phone Support Contacts...
....pdf Cisco IP Phone Quick User Guides http://cisco.com/go/sbcs-docs Cisco Unified IP Phones 7900 Series http://www.cisco.com/en/US/products/hw/phones/ ps379/ Cisco Small Business Cisco Partner Central for Small Business (Partner Login Required) http://www.cisco.com/web/partners/sell/smb Cisco Small Business Home http://www.cisco.com/smb Marketplace http://www.cisco.com/go /smallbizsupport Online Technical Support and Documentation (Login Required) http://www.cisco.com/support Phone Support Contacts...
