Administration Guide
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...82 Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Enabling Do Not Disturb 57 Enabling the Missed Call Shortcut 57 Logging Missed Calls 57 Enabling Paging (Intercom) 58 Configuring Paging Groups 58 Enabling Service Announcements 60 Customizing Phone Softkeys 60 Programmable Softkeys 65 Configuring the Message Waiting Indicator 67 Configuring Ring Tones 68 Configuring On-Demand Ring Tones (Cisco...
...82 Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Enabling Do Not Disturb 57 Enabling the Missed Call Shortcut 57 Logging Missed Calls 57 Enabling Paging (Intercom) 58 Configuring Paging Groups 58 Enabling Service Announcements 60 Customizing Phone Softkeys 60 Programmable Softkeys 65 Configuring the Message Waiting Indicator 67 Configuring Ring Tones 68 Configuring On-Demand Ring Tones (Cisco...
Administration Guide
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... Network Settings 294 SIP Settings 295 Call Feature Settings 299 Proxy and Registration 302 Subscriber Information 305 Audio Configuration 306 Dial Plan Script 310 User Tab 312 Call Forward 312 Speed Dial 312 Supplementary Services 313 Camera Settings (Cisco SPA525G or Cisco SPA525G2) 313 Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio Volume 313 Screen (Cisco SPA525G or Cisco SPA525G2) 314 Attendant Console Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific...
... Network Settings 294 SIP Settings 295 Call Feature Settings 299 Proxy and Registration 302 Subscriber Information 305 Audio Configuration 306 Dial Plan Script 310 User Tab 312 Call Forward 312 Speed Dial 312 Supplementary Services 313 Camera Settings (Cisco SPA525G or Cisco SPA525G2) 313 Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio Volume 313 Screen (Cisco SPA525G or Cisco SPA525G2) 314 Attendant Console Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific...
Administration Guide
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... connecting the Cisco SPA IP phones. For more Cisco SPA IP phones. Getting Started Network Configurations 1 Cisco SPA9000 Voice System The Cisco SPA9000 Voice System is an affordable and feature-rich voice-over-IP (VoIP) telephone system that supports SIP. Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for small businesses. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 Configuration of low calling rates. Other SIP IP PBX Call Control Systems Cisco SPA IP phones...
... connecting the Cisco SPA IP phones. For more Cisco SPA IP phones. Getting Started Network Configurations 1 Cisco SPA9000 Voice System The Cisco SPA9000 Voice System is an affordable and feature-rich voice-over-IP (VoIP) telephone system that supports SIP. Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for small businesses. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 Configuration of low calling rates. Other SIP IP PBX Call Control Systems Cisco SPA IP phones...
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... powered on page 161 for instructions. (The Setup Wizard does not support Cisco SPA300 Series IP phones; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15 See the "Updating Profiles and Firmware" section on or configured to do so. you are several ways to update your firmware: SIP Phones • Cisco SPA9000 Voice System Setup Wizard-If you must be on Cisco.com to as the Cisco SPA IP phones. Cisco SPA300 Series, Cisco SPA500 Series, and Cisco...
... powered on page 161 for instructions. (The Setup Wizard does not support Cisco SPA300 Series IP phones; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15 See the "Updating Profiles and Firmware" section on or configured to do so. you are several ways to update your firmware: SIP Phones • Cisco SPA9000 Voice System Setup Wizard-If you must be on Cisco.com to as the Cisco SPA IP phones. Cisco SPA300 Series, Cisco SPA500 Series, and Cisco...
Administration Guide
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...: • Log in to the configuration utility, then click Admin Login. • Enter the IP address of setting parameters, such as speed dial numbers and caller ID blocking through the phone web user interface. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 23 Under System Configuration in a Web browser and include the admin/ extension. Getting Started Understanding Administrator and User Views 1 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) The Admin account can...
...: • Log in to the configuration utility, then click Admin Login. • Enter the IP address of setting parameters, such as speed dial numbers and caller ID blocking through the phone web user interface. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 23 Under System Configuration in a Web browser and include the admin/ extension. Getting Started Understanding Administrator and User Views 1 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) The Admin account can...
Administration Guide
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...; Extended Function-See Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to share incoming call appearances with other phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 37 Configuring Lines Configuring a Line Key 2 Configuring a Line Key Each line key can be a shared line if it appears on more than one call remains active at the same time. To configure a phone line: STEP 1 Click Admin Login > advanced > Voice > Phone. Defaults to1. • Short Name-Enter a short name or a number...
...; Extended Function-See Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to share incoming call appearances with other phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 37 Configuring Lines Configuring a Line Key 2 Configuring a Line Key Each line key can be a shared line if it appears on more than one call remains active at the same time. To configure a phone line: STEP 1 Click Admin Login > advanced > Voice > Phone. Defaults to1. • Short Name-Enter a short name or a number...
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... > Voice. STEP 3 Under General in the Share Ext list, select shared. On the Cisco SPA500 Series phones that turned on hold, the call . STEP 4 Under Share Line Appearance in the Line Enable list, choose yes. Each IP phone can be configured independently. If you set this extension to private (not shared), the extension does not share calls, regardless of the sharing Cisco SPA IP phones by the user who have line buttons, a hollow telephone...
... > Voice. STEP 3 Under General in the Share Ext list, select shared. On the Cisco SPA500 Series phones that turned on hold, the call . STEP 4 Under Share Line Appearance in the Line Enable list, choose yes. Each IP phone can be configured independently. If you set this extension to private (not shared), the extension does not share calls, regardless of the sharing Cisco SPA IP phones by the user who have line buttons, a hollow telephone...
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...-In Enable field on her phone set the message waiting indicator to take over the call on the phone flashes with the second incoming call can press the line button for MetaSwitch and Broadsoft. Users who have a shared line can press PrivHold, and the call . Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 39 Until the subscription expires, the phone gets NOTIFY messages from the call on private lines (SIP). Adam, calls extension 401. Configuring Lines Configuring a Line Key...
...-In Enable field on her phone set the message waiting indicator to take over the call on the phone flashes with the second incoming call can press the line button for MetaSwitch and Broadsoft. Users who have a shared line can press PrivHold, and the call . Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 39 Until the subscription expires, the phone gets NOTIFY messages from the call on private lines (SIP). Adam, calls extension 401. Configuring Lines Configuring a Line Key...
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... list, choose yes to Admin Login > advanced > Voice > Phone. Group page is initiated. To configure a phone to automatically accept pages, navigate to enable. To configure a phone as follows: pggrp=ip-address:port;[name=xxx;]num=xxx;[listen={yes|no more than two paging groups. • No more than five paging groups can directly contact another user by phone. a direct connection between the two phones is automatically established when paging is one-way; If the person being used. Cisco Small Business...
... list, choose yes to Admin Login > advanced > Voice > Phone. Group page is initiated. To configure a phone to automatically accept pages, navigate to enable. To configure a phone as follows: pggrp=ip-address:port;[name=xxx;]num=xxx;[listen={yes|no more than two paging groups. • No more than five paging groups can directly contact another user by phone. a direct connection between the two phones is automatically established when paging is one-way; If the person being used. Cisco Small Business...
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... Series or Cisco SPA500 Series IP phone to light when voice mail is left of new voicemail messages in the Message Waiting list, choose yes to Admin Login > advanced > Voice > Ext_n. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 67 The MWI lights based on a Cisco WIP310 display a seeing message waiting notification, navigate to enable. for separate extensions on a call, and when the phone is displayed in the lower left , or on the presence of the IP phone screen...
... Series or Cisco SPA500 Series IP phone to light when voice mail is left of new voicemail messages in the Message Waiting list, choose yes to Admin Login > advanced > Voice > Ext_n. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 67 The MWI lights based on a Cisco WIP310 display a seeing message waiting notification, navigate to enable. for separate extensions on a call, and when the phone is displayed in the lower left , or on the presence of the IP phone screen...
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... available ring tones (user ring tone 1 or 2) by the corresponding name of the ring tone file and off-time equals to four seconds. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 69 The phone does not require rebooting after downloading a ring tone. To configure: STEP 1 Click Admin Login > advanced > Voice > Phone. The total ring duration is case sensitive. Configuring On-Demand Ring Tones (Cisco SPA525G or Cisco SPA525G2) The Cisco SPA525G or Cisco SPA525G2 support on-demand ring tones; ring tones...
... available ring tones (user ring tone 1 or 2) by the corresponding name of the ring tone file and off-time equals to four seconds. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 69 The phone does not require rebooting after downloading a ring tone. To configure: STEP 1 Click Admin Login > advanced > Voice > Phone. The total ring duration is case sensitive. Configuring On-Demand Ring Tones (Cisco SPA525G or Cisco SPA525G2) The Cisco SPA525G or Cisco SPA525G2 support on-demand ring tones; ring tones...
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... a file for use as a ring tone, use a sound editor to create the file with the following : n=office;w=[tftp://]host[:port]/path;c=0 Specify the URL to download in length To create a ring tone and upload it to two ring tones from an MP3 audio file stored on Cisco.com. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 70 For instructions, see the Cisco Small Business SPA525G and SPA525G2 SIP IP Phones User Guide...
... a file for use as a ring tone, use a sound editor to create the file with the following : n=office;w=[tftp://]host[:port]/path;c=0 Specify the URL to download in length To create a ring tone and upload it to two ring tones from an MP3 audio file stored on Cisco.com. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 70 For instructions, see the Cisco Small Business SPA525G and SPA525G2 SIP IP Phones User Guide...
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... phone. Handset Version-Change the handset version manually. Customizing Standard Features Configuring Audio Settings 3 Configuring Audio Settings You can be modified by the user by pressing the volume control button on the hardware version and model. (Default) Original-Handset set to Version 2 and below. Auto-Phone automatically sets the handset version based on the phone, then pressing the Save soft button. (Not applicable to the Cisco WIP310.) To configure the audio volume settings: STEP 1 Click Admin Login > advanced > Voice > User. Cisco Small Business...
... phone. Handset Version-Change the handset version manually. Customizing Standard Features Configuring Audio Settings 3 Configuring Audio Settings You can be modified by the user by pressing the volume control button on the hardware version and model. (Default) Original-Handset set to Version 2 and below. Auto-Phone automatically sets the handset version based on the phone, then pressing the Save soft button. (Not applicable to the Cisco WIP310.) To configure the audio volume settings: STEP 1 Click Admin Login > advanced > Voice > User. Cisco Small Business...
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... specification. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 90 For example, to the configuration file: Yes Configuring Broadsoft ACD Support To support basic Broadsoft Automatic Call Distribution (ACD), enable the relevant Broadsoft ACD option. STEP 4 Under SIP, enable the relevant event package (Talk Package, Hold Package, and Conference Package). The ACD Login and Status keys are Yes and No (default). Customizing Standard Features Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco...
... specification. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 90 For example, to the configuration file: Yes Configuring Broadsoft ACD Support To support basic Broadsoft Automatic Call Distribution (ACD), enable the relevant Broadsoft ACD option. STEP 4 Under SIP, enable the relevant event package (Talk Package, Hold Package, and Conference Package). The ACD Login and Status keys are Yes and No (default). Customizing Standard Features Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco...
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... following line to your configuration file to enable broadsoft ACD support. Under Call Feature Settings, in the Broadsoft ACD list, choose yes to configure this feature on line 1: Yes Configuring XML Services The Cisco SPA300 Series and Cisco SPA500 Series IP phones provide support for XML services, such as an XML Directory Service or other XML applications. You can also configure broadsoft ACD support by adding the following table shows some Cisco XML objects that are supported: Cisco...
... following line to your configuration file to enable broadsoft ACD support. Under Call Feature Settings, in the Broadsoft ACD list, choose yes to configure this feature on line 1: Yes Configuring XML Services The Cisco SPA300 Series and Cisco SPA500 Series IP phones provide support for XML services, such as an XML Directory Service or other XML applications. You can also configure broadsoft ACD support by adding the following table shows some Cisco XML objects that are supported: Cisco...
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... address is the PIN number of the new account. Upon receiving the unit, the customer connects the unit to contact for authentication and supplies correct configuration parameter values based on the server. On power-up for service, the preprovisioned Cisco IP phone can be simply bar-code scanned, to record its MAC address or serial number, before being shipped to the local TFTP server, initializing its periodic resync update...
... address is the PIN number of the new account. Upon receiving the unit, the customer connects the unit to contact for authentication and supplies correct configuration parameter values based on the server. On power-up for service, the preprovisioned Cisco IP phone can be simply bar-code scanned, to record its MAC address or serial number, before being shipped to the local TFTP server, initializing its periodic resync update...
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... TR-069. The technical specifications are referenced by prepending the variable name with a MOTIVE client. TR-069 inter operates with any ACS that will inter operate with a '$' character, such as modems, routers, gateways, set-top box, and VoIP-phones. The ACS enables bulk configuration changes and firmware updates for macro expansion within an integrated framework. As a bidirectional SOAP/HTTP-based protocol, it provides...
... TR-069. The technical specifications are referenced by prepending the variable name with a MOTIVE client. TR-069 inter operates with any ACS that will inter operate with a '$' character, such as modems, routers, gateways, set-top box, and VoIP-phones. The ACS enables bulk configuration changes and firmware updates for macro expansion within an integrated framework. As a bidirectional SOAP/HTTP-based protocol, it provides...
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... a ringing call at a group of extensions. • Media Loopback Code (*03)-A service provider can see packet jitter, loss, and delay (although Media Loopback cannot identify an offending hop). Applies to a subscriber VoIP device (the mirror). The test call blocking. Configuring Regional Parameters and Supplementary Services Configuring Supplementary Services (Star Codes) 7 • Block ANC Deact-Deactivates anonymous call provides statistical reporting on network performance and audio quality. Cisco Small Business...
... a ringing call at a group of extensions. • Media Loopback Code (*03)-A service provider can see packet jitter, loss, and delay (although Media Loopback cannot identify an offending hop). Applies to a subscriber VoIP device (the mirror). The test call blocking. Configuring Regional Parameters and Supplementary Services Configuring Supplementary Services (Star Codes) 7 • Block ANC Deact-Deactivates anonymous call provides statistical reporting on network performance and audio quality. Cisco Small Business...
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... digit sequence in the dial plan. The user hears the reorder (fast busy) tone if the dialed sequence is 3 seconds. The number is blocked by the dial plan, sequence in the dial plan. The default value is invalid. Configuring Dial Plans About Dial Plans 8 Acceptance and Transmission of the Dialed Digits When a user dials a series of candidate digit sequences. When a terminating event occurs, the IP PBX either accepts the user-dialed sequence and initiates a call...
... digit sequence in the dial plan. The user hears the reorder (fast busy) tone if the dialed sequence is 3 seconds. The number is blocked by the dial plan, sequence in the dial plan. The default value is invalid. Configuring Dial Plans About Dial Plans 8 Acceptance and Transmission of the Dialed Digits When a user dials a series of candidate digit sequences. When a terminating event occurs, the IP PBX either accepts the user-dialed sequence and initiates a call...
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Sets the default volume for the handset. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 314 Cisco SPA IP Phone Field Reference User Tab A Handset Volume Headset Volume Bluetooth Volume Sets the default volume for the headset. Volume of screen saver: • Black Background-Displays a black screen. • Gray Background-Displays a gray screen. • Black/Gray Rotation-The screen incrementally cycles from black to gray. • Picture Rotation-The screen rotates through available pictures on /off hook event triggers...
Sets the default volume for the handset. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 314 Cisco SPA IP Phone Field Reference User Tab A Handset Volume Headset Volume Bluetooth Volume Sets the default volume for the headset. Volume of screen saver: • Black Background-Displays a black screen. • Gray Background-Displays a gray screen. • Black/Gray Rotation-The screen incrementally cycles from black to gray. • Picture Rotation-The screen rotates through available pictures on /off hook event triggers...