Administration Guide
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...7900 Series Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for basic administration tasks such as adding a user and phone to Cisco Unified Communications Manager and then associating the user to the phone. Preface Chapter 4, "Configuring Settings on the Cisco Unified IP Phone" Describes how to configure network settings, verify status, and make global changes to the Cisco Unified IP Phone Chapter 5, "Configuring Features, Templates, Services, and Users" Provides an overview of procedures for configuring telephony features, configuring directories, configuring phone button and...
...7900 Series Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for basic administration tasks such as adding a user and phone to Cisco Unified Communications Manager and then associating the user to the phone. Preface Chapter 4, "Configuring Settings on the Cisco Unified IP Phone" Describes how to configure network settings, verify status, and make global changes to the Cisco Unified IP Phone Chapter 5, "Configuring Features, Templates, Services, and Users" Provides an overview of procedures for configuring telephony features, configuring directories, configuring phone button and...
Administration Guide
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...-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for input Green flashing-Disabled Green steady-Sleep mode 4 Messages button Auto-dials your voice message service (varies by service). button 3 Display button Awakens the touchscreen from sleep mode or disables it for example, a Privacy button) Buttons illuminate to indicate status: Green, steady-Active call Green, flashing-Held call Amber, steady-Privacy in use Amber, flashing-Incoming call Red, steady-Remote line in use (shared line or BLF status) 2 Footstand adjustment Allows you to : • Phone lines (line buttons...
...-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for input Green flashing-Disabled Green steady-Sleep mode 4 Messages button Auto-dials your voice message service (varies by service). button 3 Display button Awakens the touchscreen from sleep mode or disables it for example, a Privacy button) Buttons illuminate to indicate status: Green, steady-Active call Green, flashing-Held call Amber, steady-Privacy in use Amber, flashing-Incoming call Red, steady-Remote line in use (shared line or BLF status) 2 Footstand adjustment Allows you to : • Phone lines (line buttons...
Administration Guide
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... manually assign TFTP server from the DHCP server. You can configure the Cisco Unified IP Phone to be automatically identified from the Network Configuration menu on a global basis by all endpoints in operation. Some SIP endpoints may allow these parameters to use the TLS protocol when securely registering with Other Cisco Unified IP Communications Products, page 2-2 • Understanding the Phone Startup Process, page 2-7 • Network Configuration Menu, page 4-5 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide...
... manually assign TFTP server from the DHCP server. You can configure the Cisco Unified IP Phone to be automatically identified from the Network Configuration menu on a global basis by all endpoints in operation. Some SIP endpoints may allow these parameters to use the TLS protocol when securely registering with Other Cisco Unified IP Communications Products, page 2-2 • Understanding the Phone Startup Process, page 2-7 • Network Configuration Menu, page 4-5 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide...
Administration Guide
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...are Supported on the Cisco Unified IP Phone," for co-workers contact information directly from it , you have fewer settings to configure on a phone, but if your IP network to search for more information. In addition to access information such as a network device. As with Feature Information, page 1-8 Feature Overview Cisco Unified IP Phones provide traditional telephony functionality, such as call forwarding and transferring, redialing, speed dialing, conference calling, and voice messaging system access. For instructions on configuring the network settings on the Cisco...
...are Supported on the Cisco Unified IP Phone," for co-workers contact information directly from it , you have fewer settings to configure on a phone, but if your IP network to search for more information. In addition to access information such as a network device. As with Feature Information, page 1-8 Feature Overview Cisco Unified IP Phones provide traditional telephony functionality, such as call forwarding and transferring, redialing, speed dialing, conference calling, and voice messaging system access. For instructions on configuring the network settings on the Cisco...
Administration Guide
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... Series supports. Understanding Security Features for Cisco Unified IP Phones Chapter 1 An Overview of the Cisco Unified IP Phone Table 1-2 Cisco Unified IP Phone and Cisco Unified Communications Manager Security Topics (continued) Topic Disabling access to web pages for a phone Troubleshooting Deleting the CTL file from the phone Resetting or restoring the phone 802.1X Authentication for Cisco Unified Communications Manager 7.0 OL-15299-01 Note Most security features are available only if a certificate trust list (CTL) is installed...
... Series supports. Understanding Security Features for Cisco Unified IP Phones Chapter 1 An Overview of the Cisco Unified IP Phone Table 1-2 Cisco Unified IP Phone and Cisco Unified Communications Manager Security Topics (continued) Topic Disabling access to web pages for a phone Troubleshooting Deleting the CTL file from the phone Resetting or restoring the phone 802.1X Authentication for Cisco Unified Communications Manager 7.0 OL-15299-01 Note Most security features are available only if a certificate trust list (CTL) is installed...
Administration Guide
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... Configuration settings" section. Installing Cisco Unified IP Phones After you can manage • "End User Configuration" chapter, "End User user groups, roles, and permissions to guide you enable or disable DHCP service. The list presents a suggested order to control the level of installation tasks for connecting the phone handset, cables, and other accessories. Refer to the Cisco Unified Communications Manager Assigns users a common list of security) for the phone such as Administration Guide, "End User Configuration" forwarding calls or adding speed-dial numbers...
... Configuration settings" section. Installing Cisco Unified IP Phones After you can manage • "End User Configuration" chapter, "End User user groups, roles, and permissions to guide you enable or disable DHCP service. The list presents a suggested order to control the level of installation tasks for connecting the phone handset, cables, and other accessories. Refer to the Cisco Unified Communications Manager Assigns users a common list of security) for the phone such as Administration Guide, "End User Configuration" forwarding calls or adding speed-dial numbers...
Administration Guide
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... of Options Configurable from a Phone, page 4-4 • Network Configuration Menu, page 4-5 • Device Configuration Menu, page 4-10 • Security Configuration Menu, page 4-29 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0 4-2 OL-15299-01 The Settings Access field accepts these actions to display the desired menu: • Use the Navigation button to select the desired menu and then press the Select softkey. • Use the keypad on the phone to enter the number that...
... of Options Configurable from a Phone, page 4-4 • Network Configuration Menu, page 4-5 • Device Configuration Menu, page 4-10 • Security Configuration Menu, page 4-29 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0 4-2 OL-15299-01 The Settings Access field accepts these actions to display the desired menu: • Use the Navigation button to select the desired menu and then press the Select softkey. • Use the keypad on the phone to enter the number that...
Administration Guide
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..., use a corresponding number key. To lock options after unlocking them . Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the keypad to enter numbers and letters. • To enter letters by default to prevent users from making changes that could affect the operation of a phone. Note If a Settings Menu password has been provisioned, SIP phones present an "Enter password" prompt after you edit the value of Options Configurable from a phone are unlocked and accessible...
..., use a corresponding number key. To lock options after unlocking them . Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the keypad to enter numbers and letters. • To enter letters by default to prevent users from making changes that could affect the operation of a phone. Note If a Settings Menu password has been provisioned, SIP phones present an "Enter password" prompt after you edit the value of Options Configurable from a phone are unlocked and accessible...
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...; Displaying a Configuration Menu, page 4-2 • Network Configuration Menu, page 4-5 4-28 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the phone, power negotiation, QoS management, and 802.1x security. From Cisco Unified Communications Manager Administration, choose Device > Phone. • Enable CDP on the switch port when the phone is enabled). • Enable CDP on the switch port for VLAN assignment for Cisco Unified Communications Manager 7.0 OL-15299-01 Device Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone Table...
...; Displaying a Configuration Menu, page 4-2 • Network Configuration Menu, page 4-5 4-28 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the phone, power negotiation, QoS management, and 802.1x security. From Cisco Unified Communications Manager Administration, choose Device > Phone. • Enable CDP on the switch port when the phone is enabled). • Enable CDP on the switch port for VLAN assignment for Cisco Unified Communications Manager 7.0 OL-15299-01 Device Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone Table...
Administration Guide
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... phone also has a Security Configuration menu that you access directly from the Device menu. Table 4-19 Security Menu Settings Option Web Access Enabled Security Mode MIC LSC CTL File Trust List CAPF Server Description To Change Indicates whether web access is set for your phone, refer to the CTL File screen. Indicates whether a locally significant certificate (used for your phone, refer to the Trust List menu. Displays the IP address and the port of the certificate trust list (CTL) file that is not installed on page 4-31. Displays...
... phone also has a Security Configuration menu that you access directly from the Device menu. Table 4-19 Security Menu Settings Option Web Access Enabled Security Mode MIC LSC CTL File Trust List CAPF Server Description To Change Indicates whether web access is set for your phone, refer to the CTL File screen. Indicates whether a locally significant certificate (used for your phone, refer to the Trust List menu. Displays the IP address and the port of the certificate trust list (CTL) file that is not installed on page 4-31. Displays...
Administration Guide
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... phone's model Display only-Cannot configure. Note If you disable 802.1X authentication or perform a factory reset of numbers or letters. always set as Network 4-32 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for use on the phone and on the authentication server. Shared Secret-Choose a password to • Disabled-Default setting in this menu, press the Exit softkey. Enter the shared secret. 3. Security Configuration Menu Chapter 4 Configuring Settings on page 9-8 for assistance in recovering from a deleted...
... phone's model Display only-Cannot configure. Note If you disable 802.1X authentication or perform a factory reset of numbers or letters. always set as Network 4-32 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for use on the phone and on the authentication server. Shared Secret-Choose a password to • Disabled-Default setting in this menu, press the Exit softkey. Enter the shared secret. 3. Security Configuration Menu Chapter 4 Configuring Settings on page 9-8 for assistance in recovering from a deleted...
Administration Guide
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... sharing for calls to make or receive new calls. A hunt group contains a series of directory numbers that phone. For more information about configuring this table. For more information, refer to : • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter. • Cisco Unified Communications Manager Features and Services Guide, "Immediate Divert" chapter OL-15299-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0 5-9 on the new call indicator setting for the line). This notification...
... sharing for calls to make or receive new calls. A hunt group contains a series of directory numbers that phone. For more information about configuring this table. For more information, refer to : • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter. • Cisco Unified Communications Manager Features and Services Guide, "Immediate Divert" chapter OL-15299-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0 5-9 on the new call indicator setting for the line). This notification...
Administration Guide
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... Button Templates" Protected calling Provides a secure (encrypted) connection between two phones. For additional information, refer to submit information about security, see the "Overview of Supported Security Features" section on a phone to Cisco Unified Communications Manager Security Guide. Ring setting Identifies ring type used for a line when a phone has another active call. Protected calls are protected. Chapter 5 Configuring Features, Templates, Services, and Users Telephony Features Available for the Phone Table 5-1 Telephony Features for the Cisco Unified IP Phone...
... Button Templates" Protected calling Provides a secure (encrypted) connection between two phones. For additional information, refer to submit information about security, see the "Overview of Supported Security Features" section on a phone to Cisco Unified Communications Manager Security Guide. Ring setting Identifies ring type used for a line when a phone has another active call. Protected calls are protected. Chapter 5 Configuring Features, Templates, Services, and Users Telephony Features Available for the Phone Table 5-1 Telephony Features for the Cisco Unified IP Phone...
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... Speaker button flashes on the phone flash orange and then green, and the phone goes through the factory reset process. To perform a factory reset of the Cisco Unified Communications Manager installation. 9-14 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phone. Release # and press 123456789*0#. After you press the keys out of sequence, the factory reset will not take several minutes. You can take place. While the phone is a voice...
... Speaker button flashes on the phone flash orange and then green, and the phone goes through the factory reset process. To perform a factory reset of the Cisco Unified Communications Manager installation. 9-14 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phone. Release # and press 123456789*0#. After you press the keys out of sequence, the factory reset will not take several minutes. You can take place. While the phone is a voice...
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...Giving Users Access to the User Options Web Pages, page A-1 • How Users Access the Online Help System on the Phone, page A-2 • How Users Get Copies of Cisco Unified IP Phone Manuals, page A-2 • Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only), page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-3 • How Users Access a Voice-Messaging System, page A-3 • How Users Configure Personal Directory Entries, page A-4 How Users Obtain Support for the Cisco Unified IP Phone To successfully use Cisco Unified...
...Giving Users Access to the User Options Web Pages, page A-1 • How Users Access the Online Help System on the Phone, page A-2 • How Users Get Copies of Cisco Unified IP Phone Manuals, page A-2 • Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only), page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-3 • How Users Access a Voice-Messaging System, page A-3 • How Users Configure Personal Directory Entries, page A-4 How Users Obtain Support for the Cisco Unified IP Phone To successfully use Cisco Unified...
Administration Guide
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...-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phones 7970 Series Table B-1 Cisco Unified IP Phone 7970G/7971G-GE Feature Support by Protocol for Cisco Unified Communications Manager 7.0 B-3 Appendix B Feature Support by Protocol (continued) Features Calling Features Directed Call Park Cisco Unified IP Phone 7970G/7971G-GE SCCP SIP Supported Supported Do Not Disturb (DND) Distinctive Ring Supported Supported Supported Supported Extension Mobility Service Fast Dial Service Forced Authorization Codes (FAC) Group Call Pickup Help System...
...-01 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for the Cisco Unified IP Phones 7970 Series Table B-1 Cisco Unified IP Phone 7970G/7971G-GE Feature Support by Protocol for Cisco Unified Communications Manager 7.0 B-3 Appendix B Feature Support by Protocol (continued) Features Calling Features Directed Call Park Cisco Unified IP Phone 7970G/7971G-GE SCCP SIP Supported Supported Do Not Disturb (DND) Distinctive Ring Supported Supported Supported Supported Extension Mobility Service Fast Dial Service Forced Authorization Codes (FAC) Group Call Pickup Help System...
Administration Guide
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...5-7 configurable call forward display 5-7, B-2 configuration file .cnf.xml 2-7 creating 9-5 encrypted 1-12 modifying 6-1 overview 2-6 secure 2-6 XmlDefault.cnf.xml 2-7 configuring from a Cisco Unified IP Phone 4-3 LDAP directories 5-17 overview 1-18 personal directories 5-17 phone button templates 5-17 softkey templates 5-19 startup network settings 3-11 user features 5-20 connecting handset 3-5 headset 3-5 to AC adapter 3-5 to a computer 3-5 to the network 3-5 Console Logs web page 8-2 Core Dumps web page 8-2 CTL file deleting from phone 9-13 requesting 2-8 CTL File menu 4-30 CTL File screen...
...5-7 configurable call forward display 5-7, B-2 configuration file .cnf.xml 2-7 creating 9-5 encrypted 1-12 modifying 6-1 overview 2-6 secure 2-6 XmlDefault.cnf.xml 2-7 configuring from a Cisco Unified IP Phone 4-3 LDAP directories 5-17 overview 1-18 personal directories 5-17 phone button templates 5-17 softkey templates 5-19 startup network settings 3-11 user features 5-20 connecting handset 3-5 headset 3-5 to AC adapter 3-5 to a computer 3-5 to the network 3-5 Console Logs web page 8-2 Core Dumps web page 8-2 CTL file deleting from phone 9-13 requesting 2-8 CTL File menu 4-30 CTL File screen...
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... divert enhanced B-3 intercom B-3 join B-3 join across lines B-3 log out of hunt groups B-3 malicious caller identification (MCID) B-3 meet-me conference B-3 message waiting B-3 mobile connect B-3 mobile voice access B-3 multilevel precedence and preemption (MLPP) B-3 music-on-hold B-3 mute B-3 onhook call transfer B-4 on-hook dialing B-4 other group pickup B-4 presence-enabled directories B-4 privacy B-4 Private Line Automated Ringdown (PLAR) B-4 programmable line keys B-4 protected calling B-4 IN-5 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications...
... divert enhanced B-3 intercom B-3 join B-3 join across lines B-3 log out of hunt groups B-3 malicious caller identification (MCID) B-3 meet-me conference B-3 message waiting B-3 mobile connect B-3 mobile voice access B-3 multilevel precedence and preemption (MLPP) B-3 music-on-hold B-3 mute B-3 onhook call transfer B-4 on-hook dialing B-4 other group pickup B-4 presence-enabled directories B-4 privacy B-4 Private Line Automated Ringdown (PLAR) B-4 programmable line keys B-4 protected calling B-4 IN-5 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications...
Phone Guide
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... listing Select an item on the screen Transfer a call Refresh content and get the latest information Choose a video display mode for a video conference Delete entered characters Move through entered characters Icon Reference Call State Call Forwarding enabled Call on hold Connected call Off-hook On-hook Incoming call Shared line in use Secure Calls Authenticated call Secure call Selected Input Device Handset in use Headset in use Speakerphone in use Critical Calls Priority call Medium priority call High priority call Highest priority call Other Features Speed Dial button configured Messages...
... listing Select an item on the screen Transfer a call Refresh content and get the latest information Choose a video display mode for a video conference Delete entered characters Move through entered characters Icon Reference Call State Call Forwarding enabled Call on hold Connected call Off-hook On-hook Incoming call Shared line in use Secure Calls Authenticated call Secure call Selected Input Device Handset in use Headset in use Speakerphone in use Critical Calls Priority call Medium priority call High priority call Highest priority call Other Features Speed Dial button configured Messages...
Phone Guide
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... make your selection, a context-sensitive menu appears with other network devices in the "Select a device" drop-down list. Once you configure features and services on the web pages, you can set up speed dial buttons from your phone. Tips for your changes. • Click Return to the Menu to get back to the context-sensitive menu. • Click Log Off to exit the User pages. Accessing Your User Options Web Pages Because your Cisco IP Phone is a network...
... make your selection, a context-sensitive menu appears with other network devices in the "Select a device" drop-down list. Once you configure features and services on the web pages, you can set up speed dial buttons from your phone. Tips for your changes. • Click Return to the Menu to get back to the context-sensitive menu. • Click Log Off to exit the User pages. Accessing Your User Options Web Pages Because your Cisco IP Phone is a network...