User Guide
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...headset during a call Erase Reset settings to their respective owners. To dial, highlight a listing and go off -hook before or after you hear the tone. and/or its affiliates in the United States and certain other company. (0903R) © 2009 Cisco Systems, Inc. OL-19613-01 QUICK REFERENCE Cisco Unified IP Phone 7962G and 7942G for Cisco Unified... Communications Manager 7.1(2) (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks ...
...headset during a call Erase Reset settings to their respective owners. To dial, highlight a listing and go off -hook before or after you hear the tone. and/or its affiliates in the United States and certain other company. (0903R) © 2009 Cisco Systems, Inc. OL-19613-01 QUICK REFERENCE Cisco Unified IP Phone 7962G and 7942G for Cisco Unified... Communications Manager 7.1(2) (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks ...
User Guide
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... a Headset or Speakerphone 51 Changing Phone Settings 52 Customizing Rings and Message Indicators 52 Customizing the Phone Screen 53 Using Call Logs and Directories 54 Using Call Logs 54 Directory Dialing 56 Using Corporate Directory on Your Phone 56 Using Personal Directory on Your Phone 57...Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) ...
... a Headset or Speakerphone 51 Changing Phone Settings 52 Customizing Rings and Message Indicators 52 Customizing the Phone Screen 53 Using Call Logs and Directories 54 Using Call Logs 54 Directory Dialing 56 Using Corporate Directory on Your Phone 56 Using Personal Directory on Your Phone 57...Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) ...
User Guide
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...page 34. Listen to the table below for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Cisco Unified IP Phone 7962G and 7942G Phone Guide for pointers to ... If you need assistance. Use your phone. Use your phone See Connecting Your Phone, page 4. See softkey and icon definitions See ...of the features available on the phone when you want to commonly used sections. Connect your phone as a speakerphone See Using a Handset, Headset, and Speakerphone, page 49. Change the ring volume or tone See Changing Phone Settings, page 52. View your ...
...page 34. Listen to the table below for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Cisco Unified IP Phone 7962G and 7942G Phone Guide for pointers to ... If you need assistance. Use your phone. Use your phone See Connecting Your Phone, page 4. See softkey and icon definitions See ...of the features available on the phone when you want to commonly used sections. Connect your phone as a speakerphone See Using a Handset, Headset, and Speakerphone, page 49. Change the ring volume or tone See Changing Phone Settings, page 52. View your ...
User Guide
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... ferrites or other devices such as headsets) that you agree to United States and local country laws governing import, export, transfer and use cables with the EMC Directive [89/336/EC]. and local laws, return this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) You...
... ferrites or other devices such as headsets) that you agree to United States and local country laws governing import, export, transfer and use cables with the EMC Directive [89/336/EC]. and local laws, return this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) You...
User Guide
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Connecting Your Phone Your system administrator will likely connect your phone. 8 1 9 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100 SW) 5 Access port (10/100 PC) 185045 7 6 Handset port 7 Headset port 8 Footstand button 9 Auxiliary port (AUX) 4 OL-19613-01
Connecting Your Phone Your system administrator will likely connect your phone. 8 1 9 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100 SW) 5 Access port (10/100 PC) 185045 7 6 Handset port 7 Headset port 8 Footstand button 9 Auxiliary port (AUX) 4 OL-19613-01
User Guide
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... the handset rest. Adjusting the Handset Rest Cisco recommends adjusting the handset rest, particularly when wall mounting the phone, as this will ensure that the receiver will re-start. Cisco Unified IP Phone 7962G and 7942G Phone Guide for instructions. 1 2 3 120521 1 Set the handset aside and pull the square plastic tab from headset (or handset) vendors. TAPS might ask...
... the handset rest. Adjusting the Handset Rest Cisco recommends adjusting the handset rest, particularly when wall mounting the phone, as this will ensure that the receiver will re-start. Cisco Unified IP Phone 7962G and 7942G Phone Guide for instructions. 1 2 3 120521 1 Set the handset aside and pull the square plastic tab from headset (or handset) vendors. TAPS might ask...
User Guide
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... a local power cube or power injector. Choose IP Phone Headsets to the following URL: http://www.cisco.com/pcgi-bin/ctdp/Search.pl 1. Humming or buzzing sounds can be caused by both the remote party and the Cisco Unified IP Phone user. Note In some audio noise or echo ...more information. The Select a Solution Category drop-down list box. Depending on the far end. For information about wireless headsets that work in the locations where Cisco Unified IP Phones are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. If you want to determine performance ...
... a local power cube or power injector. Choose IP Phone Headsets to the following URL: http://www.cisco.com/pcgi-bin/ctdp/Search.pl 1. Humming or buzzing sounds can be caused by both the remote party and the Cisco Unified IP Phone user. Note In some audio noise or echo ...more information. The Select a Solution Category drop-down list box. Depending on the far end. For information about wireless headsets that work in the locations where Cisco Unified IP Phones are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. If you want to determine performance ...
User Guide
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... is lit. To see ... The Cisco Unified IP Phone 7962G supports one to six lines and the Cisco Unified IP Phone 7942G supports one call can use to control phone screen contrast and ring sounds. Changing Phone Settings, page 52 Using the User Options Web Pages, page 61 9 Volume button 10 Speaker button Controls the handset, headset, and speakerphone volume (off . Item...
... is lit. To see ... The Cisco Unified IP Phone 7962G supports one to six lines and the Cisco Unified IP Phone 7942G supports one call can use to control phone screen contrast and ring sounds. Changing Phone Settings, page 52 Using the User Options Web Pages, page 61 9 Volume button 10 Speaker button Controls the handset, headset, and speakerphone volume (off . Item...
User Guide
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Basic Call Handling You can perform basic call-handling tasks using a range of Your Phone, page 7 Place a call using the speakerphone Press and enter a number. Then... Using a Handset, Headset, and Speakerphone, page 49 Place a call using the handset Pick up the handset and enter a number....log. Choose > Missed Calls, Received Calls, or Placed Calls. To call log 1. Feature availability can dial on your Cisco Unified IP Phone. Placing a Call-Basic Options Here are dialing by displaying matching numbers (if available) from a call a number displayed with the...
Basic Call Handling You can perform basic call-handling tasks using a range of Your Phone, page 7 Place a call using the speakerphone Press and enter a number. Then... Using a Handset, Headset, and Speakerphone, page 49 Place a call using the handset Pick up the handset and enter a number....log. Choose > Missed Calls, Received Calls, or Placed Calls. To call log 1. Feature availability can dial on your Cisco Unified IP Phone. Placing a Call-Basic Options Here are dialing by displaying matching numbers (if available) from a call a number displayed with the...
User Guide
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... shown on one call on the other remote destinations. If you want to keep headset mode activate, press EndCall. If necessary, remove the call might be monitored or recorded. Answer a priority call on the same line Cisco Unified IP Phone 7962G and 7942G Phone Guide for more information. If you want to... Prioritizing Critical Calls, page 44...
... shown on one call on the other remote destinations. If you want to keep headset mode activate, press EndCall. If necessary, remove the call might be monitored or recorded. Answer a priority call on the same line Cisco Unified IP Phone 7962G and 7942G Phone Guide for more information. If you want to... Prioritizing Critical Calls, page 44...
User Guide
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...on one line Switch between connected calls on different lines Switch from a connected call to answer a ringing call Then... 1. Cisco Unified IP Phone 7962G and 7942G Phone Guide for the line that you are holding on the line, the call is placed on hold and the selected call is... Microphone on Toggle Microphone off Then... Press . Press for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Press Answer, or if the call is not automatically highlighted, use Mute with the handset, speakerphone, or a headset. If the call that you . Make sure the call that...
...on one line Switch between connected calls on different lines Switch from a connected call to answer a ringing call Then... 1. Cisco Unified IP Phone 7962G and 7942G Phone Guide for the line that you are holding on the line, the call is placed on hold and the selected call is... Microphone on Toggle Microphone off Then... Press . Press for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Press Answer, or if the call is not automatically highlighted, use Mute with the handset, speakerphone, or a headset. If the call that you . Make sure the call that...
User Guide
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... volume level for future calls. Then... Press Save to go off-hook; You can use your phone with these audio devices: a handset, headset, or speakerphone. Switch to ... Cisco Unified IP Phone 7962G and 7942G Phone Guide for wired headsets, and also supports wireless headsets. Press or , then hang up the handset. For information about options to go on-hook. Using...
... volume level for future calls. Then... Press Save to go off-hook; You can use your phone with these audio devices: a handset, headset, or speakerphone. Switch to ... Cisco Unified IP Phone 7962G and 7942G Phone Guide for wired headsets, and also supports wireless headsets. Press or , then hang up the handset. For information about options to go on-hook. Using...
User Guide
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... and you are automatically answered only if is enabled, your phone is set up . • Press New Call or Dial to place new calls. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) You might use AutoAnswer in the cradle and headset mode inactive ( unlit). Your system administrator configures AutoAnswer to use...
... and you are automatically answered only if is enabled, your phone is set up . • Press New Call or Dial to place new calls. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) You might use AutoAnswer in the cradle and headset mode inactive ( unlit). Your system administrator configures AutoAnswer to use...
User Guide
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You can customize your Cisco Unified IP Phone by displaying a steady light on your handset works 1. Change the ring tone per line (...voice message light on the handset light strip. 52 OL-19613-01 Log in the cradle and the headset and the phone ringer speakerphone buttons are off. If you can customize how your User Options web pages. (See ... might need to indicate a new voice message by adjusting the ring tone, background image, and other settings. Choose a phone line or the default ring setting. 3. Press Select and Save to ... Access your call ring pattern settings. (See...
You can customize your Cisco Unified IP Phone by displaying a steady light on your handset works 1. Change the ring tone per line (...voice message light on the handset light strip. 52 OL-19613-01 Log in the cradle and the headset and the phone ringer speakerphone buttons are off. If you can customize how your User Options web pages. (See ... might need to indicate a new voice message by adjusting the ring tone, background image, and other settings. Choose a phone line or the default ring setting. 3. Press Select and Save to ... Access your call ring pattern settings. (See...
User Guide
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... up the Busy Lamp Field (BLF) feature for your desk phone and lab phone, for several phones Request a shared line. Contact your system administrator about the Cisco Extension Mobility Service. Cisco Unified IP Phone 7962G and 7942G Phone Guide for additional assistance and see : • Advanced Call Handling...you See Using a Shared Line, page 38. Work with a Headset or Speakerphone, page 51. to a shared Cisco Unified IP Phone Ask your system administrator about these features and see the Cisco Unified Video Advantage Quick Start Guide and User Guide. Want to temporarily ...
... up the Busy Lamp Field (BLF) feature for your desk phone and lab phone, for several phones Request a shared line. Contact your system administrator about the Cisco Extension Mobility Service. Cisco Unified IP Phone 7962G and 7942G Phone Guide for additional assistance and see : • Advanced Call Handling...you See Using a Shared Line, page 38. Work with a Headset or Speakerphone, page 51. to a shared Cisco Unified IP Phone Ask your system administrator about these features and see the Cisco Unified Video Advantage Quick Start Guide and User Guide. Want to temporarily ...
User Guide
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...headset performance, general 5 help button, description of 9 help, using 13 hold and switching calls 23 and transferring 25 using 22 hold reversion indicators, reverting calls 22 hunt groups, logging out 38 I icons for call states 11 for lines 11 idle 11 installing, Cisco Unified IP Phone... 4 intercom calls 32 intercom line 11, 33 international call logging 17, 56, 59 K keypad Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
...headset performance, general 5 help button, description of 9 help, using 13 hold and switching calls 23 and transferring 25 using 22 hold reversion indicators, reverting calls 22 hunt groups, logging out 38 I icons for call states 11 for lines 11 idle 11 installing, Cisco Unified IP Phone... 4 intercom calls 32 intercom line 11, 33 international call logging 17, 56, 59 K keypad Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
Administration Guide
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... the MAC Address for a Cisco Unified IP Phone 2-13 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Safety 3-2 Understanding the Cisco Unified IP Phone 7962G and 7942G Components 3-3 Network and Access Ports 3-3 Handset 3-4 Speakerphone 3-4 Headset 3-4 Audio Quality Subjective to the User 3-5 Connecting a Headset 3-5 Disabling a Headset 3-5 Using External Devices with Your Cisco Unified IP Phone 3-5 Installing the Cisco Unified IP Phone 3-6 Cisco Unified IP Phone 7962G and 7942G Administration Guide...
... the MAC Address for a Cisco Unified IP Phone 2-13 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Safety 3-2 Understanding the Cisco Unified IP Phone 7962G and 7942G Components 3-3 Network and Access Ports 3-3 Handset 3-4 Speakerphone 3-4 Headset 3-4 Audio Quality Subjective to the User 3-5 Connecting a Headset 3-5 Disabling a Headset 3-5 Using External Devices with Your Cisco Unified IP Phone 3-5 Installing the Cisco Unified IP Phone 3-6 Cisco Unified IP Phone 7962G and 7942G Administration Guide...
Administration Guide
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...headset is on, the button is lit. 13 Navigation button Allows you to scroll through menus and highlight items. When the phone is on-hook, displays phone numbers from your voice message service (varies by service). 5 Directories button Opens/closes the Directories menu. Allows you to adjust the angle of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7962G... and 7942G The following table describes the buttons on the Cisco Unified IP Phone 7962G and 7942G: 1 Programmable buttons 2 Phone screen...
...headset is on, the button is lit. 13 Navigation button Allows you to scroll through menus and highlight items. When the phone is on-hook, displays phone numbers from your voice message service (varies by service). 5 Directories button Opens/closes the Directories menu. Allows you to adjust the angle of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7962G... and 7942G The following table describes the buttons on the Cisco Unified IP Phone 7962G and 7942G: 1 Programmable buttons 2 Phone screen...
Administration Guide
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... main disconnecting device. #331 Understanding the Cisco Unified IP Phone 7962G and 7942G Components The Cisco Unified IP Phone 7962G and 7942G include these components on the phone or as accessories for the phone: • Network and Access Ports, page 3-3 • Handset, page 3-4 • Speakerphone, page 3-4 • Headset, page 3-4 Network and Access Ports The back of the Cisco Unified IP Phone 7962G and 7942G includes these ports: •...
... main disconnecting device. #331 Understanding the Cisco Unified IP Phone 7962G and 7942G Components The Cisco Unified IP Phone 7962G and 7942G include these components on the phone or as accessories for the phone: • Network and Access Ports, page 3-3 • Handset, page 3-4 • Speakerphone, page 3-4 • Headset, page 3-4 Network and Access Ports The back of the Cisco Unified IP Phone 7962G and 7942G includes these ports: •...
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... and the Cisco Unified IP Phone user. The primary reason that support of third-party headsets for details. See the "Using External Devices with Your Cisco Unified IP Phone" section on page 2-8 for use either be reduced or eliminated by using a local power cube. Understanding the Cisco Unified IP Phone 7962G and 7942G Components Chapter 3 Setting Up the Cisco Unified IP Phone - labeled 10/100 PC on the Cisco Unified IP Phone.
... and the Cisco Unified IP Phone user. The primary reason that support of third-party headsets for details. See the "Using External Devices with Your Cisco Unified IP Phone" section on page 2-8 for use either be reduced or eliminated by using a local power cube. Understanding the Cisco Unified IP Phone 7962G and 7942G Components Chapter 3 Setting Up the Cisco Unified IP Phone - labeled 10/100 PC on the Cisco Unified IP Phone.