User Guide
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... the most current Cisco Unified IP Phone documentation on your personal computer. Finding Additional Information You can access the most current licensing information at the following location: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Note Although a eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G are not available, refer to the Cisco Unified IP Phone 7900 Series eLearning...
... the most current Cisco Unified IP Phone documentation on your personal computer. Finding Additional Information You can access the most current licensing information at the following location: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Note Although a eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G are not available, refer to the Cisco Unified IP Phone 7900 Series eLearning...
User Guide
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Connecting Your Phone Your system administrator will likely connect your phone. 8 1 9 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100 SW) 5 Access port (10/100 PC) 185045 7 6 Handset port 7 Headset port 8 Footstand button 9 Auxiliary port (AUX) 4 OL-19613-01
Connecting Your Phone Your system administrator will likely connect your phone. 8 1 9 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100 SW) 5 Access port (10/100 PC) 185045 7 6 Handset port 7 Headset port 8 Footstand button 9 Auxiliary port (AUX) 4 OL-19613-01
User Guide
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...cases, hum may be caused by a range of outside sources: for example, headsets that customers test headsets in conjunction with Cisco Unified IP Phones. Choose IP Phone Headsets to the party on the quality of these devices and their intended environment to search for all environments. Note In some...AF) signals. Cisco recommends the use of good quality external devices, for example, electric lights, electric motors, or large PC monitors. Depending on the far end. Humming or buzzing sounds can be heard by either the remote party or by using a local power cube or power injector.
...cases, hum may be caused by a range of outside sources: for example, headsets that customers test headsets in conjunction with Cisco Unified IP Phones. Choose IP Phone Headsets to the party on the quality of these devices and their intended environment to search for all environments. Note In some...AF) signals. Cisco recommends the use of good quality external devices, for example, electric lights, electric motors, or large PC monitors. Depending on the far end. Humming or buzzing sounds can be heard by either the remote party or by using a local power cube or power injector.
Administration Guide
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... to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified IP Telephony Products 2-1 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager 2-2 Understanding How the Cisco Unified IP Phone Interacts with the VLAN 2-2 Providing Power to the Cisco Unified IP Phone 2-3 Power Guidelines 2-4 Power Outage 2-4 Obtaining Additional Information about Power 2-5 Understanding Phone Configuration Files 2-5 Understanding the Phone Startup Process 2-7 Adding Phones to the Cisco Unified Communications Manager...
... to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified IP Telephony Products 2-1 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager 2-2 Understanding How the Cisco Unified IP Phone Interacts with the VLAN 2-2 Providing Power to the Cisco Unified IP Phone 2-3 Power Guidelines 2-4 Power Outage 2-4 Obtaining Additional Information about Power 2-5 Understanding Phone Configuration Files 2-5 Understanding the Phone Startup Process 2-7 Adding Phones to the Cisco Unified Communications Manager...
Administration Guide
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... 9-5 Registering the Phone with Cisco Unified Communications Manager 9-6 Symptom: Cisco Unified IP Phone Unable to Obtain IP Address 9-6 Cisco Unified IP Phone Resets Unexpectedly 9-6 Verifying the Physical Connection 9-6 Identifying Intermittent Network Outages 9-7 Verifying DHCP Settings 9-7 Checking Static IP Address Settings 9-7 Verifying the Voice VLAN Configuration 9-7 Verifying that the Phones Have Not Been Intentionally Reset 9-7 Eliminating DNS or Other Connectivity Errors 9-8 Checking Power Connection 9-8 Troubleshooting Cisco Unified IP Phone Security...
... 9-5 Registering the Phone with Cisco Unified Communications Manager 9-6 Symptom: Cisco Unified IP Phone Unable to Obtain IP Address 9-6 Cisco Unified IP Phone Resets Unexpectedly 9-6 Verifying the Physical Connection 9-6 Identifying Intermittent Network Outages 9-7 Verifying DHCP Settings 9-7 Checking Static IP Address Settings 9-7 Verifying the Voice VLAN Configuration 9-7 Verifying that the Phones Have Not Been Intentionally Reset 9-7 Eliminating DNS or Other Connectivity Errors 9-8 Checking Power Connection 9-8 Troubleshooting Cisco Unified IP Phone Security...
Administration Guide
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... devices. Cisco Unified IP Phones support several industry-standard and Cisco networking protocols required for Cisco Unified Communications Manager 6.1 1-4 OL-14625-01 The Cisco Unified IP Phone uses CDP to other devices and receive information about other devices in the network configuration settings on all Cisco-manufactured equipment. Cisco Unified IP Phone 7962G and 7942G Administration Guide for voice communication. Chapter 1 An Overview of transferring Cisco Unified IP Phones use DHCP...
... devices. Cisco Unified IP Phones support several industry-standard and Cisco networking protocols required for Cisco Unified Communications Manager 6.1 1-4 OL-14625-01 The Cisco Unified IP Phone uses CDP to other devices and receive information about other devices in the network configuration settings on all Cisco-manufactured equipment. Cisco Unified IP Phone 7962G and 7942G Administration Guide for voice communication. Chapter 1 An Overview of transferring Cisco Unified IP Phones use DHCP...
Administration Guide
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... form a peer to each phone locally. After authentication is a Cisco proprietary protocol used by providing support for the EAP-MD5 option for Cisco Unified Communications Manager 6.1 1-5 Chapter 1 An Overview of the Cisco Unified IP Phone What Networking Protocols are using DHCP, you should disable the PC port and voice VLAN. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for...
... form a peer to each phone locally. After authentication is a Cisco proprietary protocol used by providing support for the EAP-MD5 option for Cisco Unified Communications Manager 6.1 1-5 Chapter 1 An Overview of the Cisco Unified IP Phone What Networking Protocols are using DHCP, you should disable the PC port and voice VLAN. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for...
Administration Guide
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...Cisco Unified IP Phone 7962G and 7942G Administration Guide for 802.1X authentication. However, CDP is maintained. To avoid compromising network integrity, the IP phone sends an EAPOL-Logoff message to the 802.1X authenticator in the LAN switch. The Cisco Unified IP phones... Cisco Unified IP Phones requires several components, including: • Cisco Unified IP Phone-The phone acts as VLAN allocation and inline power requirements. This supplicant allows network administrators to control the connectivity of IP phones to identify any locally attached PCs; therefore, Cisco Unified IP Phones ...
...Cisco Unified IP Phone 7962G and 7942G Administration Guide for 802.1X authentication. However, CDP is maintained. To avoid compromising network integrity, the IP phone sends an EAPOL-Logoff message to the 802.1X authenticator in the LAN switch. The Cisco Unified IP phones... Cisco Unified IP Phones requires several components, including: • Cisco Unified IP Phone-The phone acts as VLAN allocation and inline power requirements. This supplicant allows network administrators to control the connectivity of IP phones to identify any locally attached PCs; therefore, Cisco Unified IP Phones ...
Administration Guide
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... Cisco Unified IP Phone 7962G and 7942G. Expansion Module 7914 (SCCP Phones Only)" section Adds the device with a user, changing the button table, or directory number. Table 1-7 Checklist for Installing the Cisco Unified IP Phone 7962G and 7942G Configuration Step and Purpose For More Information Step 1 Choose the power source for the phone: • Power over Ethernet (PoE) See the "Providing Power to the Cisco Unified IP Phone 7962G (optional). Unified...
... Cisco Unified IP Phone 7962G and 7942G. Expansion Module 7914 (SCCP Phones Only)" section Adds the device with a user, changing the button table, or directory number. Table 1-7 Checklist for Installing the Cisco Unified IP Phone 7962G and 7942G Configuration Step and Purpose For More Information Step 1 Choose the power source for the phone: • Power over Ethernet (PoE) See the "Providing Power to the Cisco Unified IP Phone 7962G (optional). Unified...
Administration Guide
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... in the IP telephony network, the Cisco Unified IP Phone must also register the Cisco Unified IP Phone with the VLAN, page 2-2 OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for powering phones. 2 C H A P T E R Preparing to Install the Cisco Unified IP Phone on the interactions between the Cisco Unified IP Phone and other key Cisco Unified IP Telephony components, including Cisco Unified Communications Manager. It includes the following topics: • Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications...
... in the IP telephony network, the Cisco Unified IP Phone must also register the Cisco Unified IP Phone with the VLAN, page 2-2 OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for powering phones. 2 C H A P T E R Preparing to Install the Cisco Unified IP Phone on the interactions between the Cisco Unified IP Phone and other key Cisco Unified IP Telephony components, including Cisco Unified Communications Manager. It includes the following topics: • Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications...
Administration Guide
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.../products/hw/switches/tsd_products_support_category_home.html Related Topics • Understanding the Phone Startup Process, page 2-7 • Network Configuration Menu, page 4-5 Providing Power to the Cisco Unified IP Phone The Cisco Unified IP Phone 7962G and 7942G can resolve these issues by a switch through the Ethernet cable attached to a phone. When you remove a phone that is connected to would be configured to have separate VLANs...
.../products/hw/switches/tsd_products_support_category_home.html Related Topics • Understanding the Phone Startup Process, page 2-7 • Network Configuration Menu, page 4-5 Providing Power to the Cisco Unified IP Phone The Cisco Unified IP Phone 7962G and 7942G can resolve these issues by a switch through the Ethernet cable attached to a phone. When you remove a phone that is connected to would be configured to have separate VLANs...
Administration Guide
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The Cisco Unified IP Phone Power Injector is compatible with any Cisco Unified IP Phone. External power-Provided through the Ethernet cable attached to the phone. Refer to the documentation for your intended phone deployment. Power Outage Your accessibility to emergency service through the phone is restored. Cisco Unified IP Phone 7962G and 7942G Administration Guide for powering the Cisco Unified IP Phone 7962G and 7942G. The Cisco Unified IP Phone Power Injector may need to reset or reconfigure equipment before...
The Cisco Unified IP Phone Power Injector is compatible with any Cisco Unified IP Phone. External power-Provided through the Ethernet cable attached to the phone. Refer to the documentation for your intended phone deployment. Power Outage Your accessibility to emergency service through the phone is restored. Cisco Unified IP Phone 7962G and 7942G Administration Guide for powering the Cisco Unified IP Phone 7962G and 7942G. The Cisco Unified IP Phone Power Injector may need to reset or reconfigure equipment before...
Administration Guide
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.... These documents provide information about the following topics: • Cisco switches that work with the Cisco Unified IP Phone 7962G and 7942G • The Cisco IOS releases that support bidirectional power negotiation • Other requirements and restrictions regarding power Table 2-2 Related Documentation for Power Document Topics URL Cisco Unified IP Phone Power http://http://www.cisco.com/en/US/products/ps6951/index.html Injector PoE Solutions...
.... These documents provide information about the following topics: • Cisco switches that work with the Cisco Unified IP Phone 7962G and 7942G • The Cisco IOS releases that support bidirectional power negotiation • Other requirements and restrictions regarding power Table 2-2 Related Documentation for Power Document Topics URL Cisco Unified IP Phone Power http://http://www.cisco.com/en/US/products/ps6951/index.html Injector PoE Solutions...
Administration Guide
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... the VoIP network, the Cisco Unified IP Phone 7962G and 7942G go through the Ethernet cable attached to the phone. • Adding Phones to know its software and hardware. Step 5 Accessing a TFTP Server • Network Configuration Menu, page 4-5. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for an IP address. • Resolving Startup Problems, page 9-2. Chapter 2 Preparing to Install the Cisco Unified IP Phone...
... the VoIP network, the Cisco Unified IP Phone 7962G and 7942G go through the Ethernet cable attached to the phone. • Adding Phones to know its software and hardware. Step 5 Accessing a TFTP Server • Network Configuration Menu, page 4-5. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for an IP address. • Resolving Startup Problems, page 9-2. Chapter 2 Preparing to Install the Cisco Unified IP Phone...
Administration Guide
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... Administration Guide for detailed information about Cisco Unified Communications Manager configuration. Power cycle the phone. 2-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide for detailed information about using DHCP in your network from SCCP to SIP. Refer to Cisco Unified Communications Manager Administration Guide for Cisco Unified Communications Manager 6.1 OL-14625-01 For more information, Cisco Unified Communications Manager Administration Guide. To convert...
... Administration Guide for detailed information about Cisco Unified Communications Manager configuration. Power cycle the phone. 2-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide for detailed information about using DHCP in your network from SCCP to SIP. Refer to Cisco Unified Communications Manager Administration Guide for Cisco Unified Communications Manager 6.1 OL-14625-01 For more information, Cisco Unified Communications Manager Administration Guide. To convert...
Administration Guide
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...Do not work on page 2-8. Also, see translations of IP address, gateway, and subnet mask Note The Cisco Unified IP Phone displays the date and time from Cisco Unified Communications Manager. Cisco Unified IP Phone 7962G and 7942G Administration Guide for details. You must use ... plan to use Cisco Unified Communications Manager to configure and assign telephony features to its power source. If you connect the system to the Cisco Unified IP Phones. Before You Begin Chapter 3 Setting Up the Cisco Unified IP Phone - If the Cisco Unified Communications Manager server ...
...Do not work on page 2-8. Also, see translations of IP address, gateway, and subnet mask Note The Cisco Unified IP Phone displays the date and time from Cisco Unified Communications Manager. Cisco Unified IP Phone 7962G and 7942G Administration Guide for details. You must use ... plan to use Cisco Unified Communications Manager to configure and assign telephony features to its power source. If you connect the system to the Cisco Unified IP Phones. Before You Begin Chapter 3 Setting Up the Cisco Unified IP Phone - If the Cisco Unified Communications Manager server ...
Administration Guide
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The following warnings apply when you use the proper Cisco approved external power supply. Caution Only use an external power supply. Warning The device is used on the phone or as the main disconnecting device. #331 Understanding the Cisco Unified IP Phone 7962G and 7942G Components The Cisco Unified IP Phone 7962G and 7942G include these components on the phase conductors (all current-carrying conductors...
The following warnings apply when you use the proper Cisco approved external power supply. Caution Only use an external power supply. Warning The device is used on the phone or as the main disconnecting device. #331 Understanding the Cisco Unified IP Phone 7962G and 7942G Components The Cisco Unified IP Phone 7962G and 7942G include these components on the phase conductors (all current-carrying conductors...
Administration Guide
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... the remote party and the Cisco Unified IP Phone user. Cisco Unified IP Phone 7962G and 7942G Administration Guide for the phone, check the Disable Speakerphone check box. You must use a straight-through cable on the Cisco Unified IP Phone. In the Phone Configuration window for Cisco Unified Communications Manager 6.1 3-4 OL-...duplex connections to the network. You must use with Your Cisco Unified IP Phone" section on page 3-2 for an audible hum. The phone can be heard by the remote party or by using a local power cube. See the "Safety" section on page 3-5 for...
... the remote party and the Cisco Unified IP Phone user. Cisco Unified IP Phone 7962G and 7942G Administration Guide for the phone, check the Disable Speakerphone check box. You must use a straight-through cable on the Cisco Unified IP Phone. In the Phone Configuration window for Cisco Unified Communications Manager 6.1 3-4 OL-...duplex connections to the network. You must use with Your Cisco Unified IP Phone" section on page 3-2 for an audible hum. The phone can be heard by the remote party or by using a local power cube. See the "Safety" section on page 3-5 for...
Administration Guide
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... compliant with Your Cisco Unified IP Phone" section on page 3-4 for Cisco Unified Communications Manager 6.1 3-6 OL-14625-01 Installing the Cisco Unified IP Phone You must connect the Cisco Unified IP Phone to the network and to the Handset port. Table 3-1Table 3-1Table 3-1To install a Cisco Unified IP Phone, perform these steps: Table 3-1 Installing the Cisco Unified IP Phone 7962G and 7942G Configuration Step and Notes Step 1 Connect the handset to a power source before...
... compliant with Your Cisco Unified IP Phone" section on page 3-4 for Cisco Unified Communications Manager 6.1 3-6 OL-14625-01 Installing the Cisco Unified IP Phone You must connect the Cisco Unified IP Phone to the network and to the Handset port. Table 3-1Table 3-1Table 3-1To install a Cisco Unified IP Phone, perform these steps: Table 3-1 Installing the Cisco Unified IP Phone 7962G and 7942G Configuration Step and Notes Step 1 Connect the handset to a power source before...
Administration Guide
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Installing the Cisco Unified IP Phone Chapter 3 Setting Up the Cisco Unified IP Phone Figure 3-1 Cisco Unified IP Phone 7962G and 7942G Cable Connections 8 1 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 7 6 5 113656 1 DC adaptor port (DC48V) for phones not provided 5 Access port (10/100 PC) for connecting your phone to with inline power your computer 2 AC-to-DC power supply 6 Handset port 3 AC power cord 7 Headset port 4 Network...
Installing the Cisco Unified IP Phone Chapter 3 Setting Up the Cisco Unified IP Phone Figure 3-1 Cisco Unified IP Phone 7962G and 7942G Cable Connections 8 1 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 7 6 5 113656 1 DC adaptor port (DC48V) for phones not provided 5 Access port (10/100 PC) for connecting your phone to with inline power your computer 2 AC-to-DC power supply 6 Handset port 3 AC power cord 7 Headset port 4 Network...