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Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
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... Remove characters to the right of the word partner does not imply a partnership relationship between Cisco and any other company. (0903R) © 2009 Cisco Systems, Inc. the phone Place a call Press intercom button, enter a number if necessary, and speak after dialing ... a phone number DirTrfr Transfer two calls to see your phone Press . Mute your Placed Calls log. OL-19613-01 QUICK REFERENCE Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks...
... Remove characters to the right of the word partner does not imply a partnership relationship between Cisco and any other company. (0903R) © 2009 Cisco Systems, Inc. the phone Place a call Press intercom button, enter a number if necessary, and speak after dialing ... a phone number DirTrfr Transfer two calls to see your phone Press . Mute your Placed Calls log. OL-19613-01 QUICK REFERENCE Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks...
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... and Resume 22 Using Mute 23 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2 Safety and Performance Information 2 Cisco Product Security Overview 3 Accessibility Features 3 Connecting Your Phone 4 An Overview of Your Phone 7 Understanding Buttons and Hardware 7 Understanding Lines...
... and Resume 22 Using Mute 23 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2 Safety and Performance Information 2 Cisco Product Security Overview 3 Accessibility Features 3 Connecting Your Phone 4 An Overview of Your Phone 7 Understanding Buttons and Hardware 7 Understanding Lines...
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... Using a Headset 49 Using a Speakerphone 50 Using AutoAnswer with a Headset or Speakerphone 51 Changing Phone Settings 52 Customizing Rings and Message Indicators 52 Customizing the Phone Screen 53 Using Call Logs and Directories 54 Using Call Logs 54 Directory Dialing 56 Using Corporate ...Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (...
... Using a Headset 49 Using a Speakerphone 50 Using AutoAnswer with a Headset or Speakerphone 51 Changing Phone Settings 52 Customizing Rings and Message Indicators 52 Customizing the Phone Screen 53 Using Call Logs and Directories 54 Using Call Logs 54 Directory Dialing 56 Using Corporate ...Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (...
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...Messages, page 60. Make calls See Placing a Call-Basic Options, page 16. Cisco Unified IP Phone 7962G and 7942G Phone Guide for pointers to ... Learn about the display See Understanding Phone Screen Features, page 12. Transfer calls See Transferring Calls, page 25. Then...... Listen to the table below for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Review safety information See ...
...Messages, page 60. Make calls See Placing a Call-Basic Options, page 16. Cisco Unified IP Phone 7962G and 7942G Phone Guide for pointers to ... Learn about the display See Understanding Phone Screen Features, page 12. Transfer calls See Transferring Calls, page 25. Then...... Listen to the table below for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Review safety information See ...
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... can access the most current licensing information at the following location: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Note Although a eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G are not available, refer to the Cisco Unified IP Phone 7900 Series eLearning tutorials for information about the impact of a power failure or disruption, you...
... can access the most current licensing information at the following location: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Note Although a eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G are not available, refer to the Cisco Unified IP Phone 7900 Series eLearning tutorials for information about the impact of a power failure or disruption, you...
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... you use external devices with the Cisco Unified IP Phone: Cisco recommends the use of good quality external devices (such as mobile phones or two-way radios, some audio noise may be found at this product immediately. and local laws, return this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP...
... you use external devices with the Cisco Unified IP Phone: Cisco recommends the use of good quality external devices (such as mobile phones or two-way radios, some audio noise may be found at this product immediately. and local laws, return this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP...
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Connecting Your Phone Your system administrator will likely connect your phone. 8 1 9 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100 SW) 5 Access port (10/100 PC) 185045 7 6 Handset port 7 Headset port 8 Footstand button 9 Auxiliary port (AUX) 4 OL-19613-01
Connecting Your Phone Your system administrator will likely connect your phone. 8 1 9 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100 SW) 5 Access port (10/100 PC) 185045 7 6 Handset port 7 Headset port 8 Footstand button 9 Auxiliary port (AUX) 4 OL-19613-01
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..., pick up . TAPS might need to replace an existing phone. After your phone displays a confirmation message, hang up the handset, enter the TAPS extension provided by your phone using TAPS (Tool for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Cisco Unified IP Phone 7962G and 7942G Phone Guide for Auto-Registered Phones Support). To register with the wireless headset remote hookswitch control...
..., pick up . TAPS might need to replace an existing phone. After your phone displays a confirmation message, hang up the handset, enter the TAPS extension provided by your phone using TAPS (Tool for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Cisco Unified IP Phone 7962G and 7942G Phone Guide for Auto-Registered Phones Support). To register with the wireless headset remote hookswitch control...
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...on the quality of outside sources: for a particular Technology Development Program partner, enter the partner's name in conjunction with Cisco Unified IP Phones. The Select a Solution Category drop-down list box. These environmental and hardware inconsistencies in their proximity to search for ..., electric motors, or large PC monitors. For information about wireless headsets that customers test headsets in the locations where Cisco Unified IP Phones are deployed means that there is not a single headset solution that are screened against unwanted radio frequency (RF) and...
...on the quality of outside sources: for a particular Technology Development Program partner, enter the partner's name in conjunction with Cisco Unified IP Phones. The Select a Solution Category drop-down list box. These environmental and hardware inconsistencies in their proximity to search for ..., electric motors, or large PC monitors. For information about wireless headsets that customers test headsets in the locations where Cisco Unified IP Phones are deployed means that there is not a single headset solution that are screened against unwanted radio frequency (RF) and...
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... can use the graphics and table below to basic call -handling capabilities. In addition to identify buttons and hardware on your call -handling features, your phone can provide enhanced productivity features that extend your phone. Cisco Unified IP Phone 7962G 2 16 1 3 4 5 6 7 8 9 15 14 13 12 11 10 187005 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
... can use the graphics and table below to basic call -handling capabilities. In addition to identify buttons and hardware on your call -handling features, your phone can provide enhanced productivity features that extend your phone. Cisco Unified IP Phone 7962G 2 16 1 3 4 5 6 7 8 9 15 14 13 12 11 10 187005 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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... line or BLF status) Red, flashing-Remote call logs and directories. 6 Help button Activates the Help menu. Accessing the Help System on Your Phone, page 13 Cisco Unified IP Phone 7962G and 7942G Phone Guide for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or two-way intercom call Green...
... line or BLF status) Red, flashing-Remote call logs and directories. 6 Help button Activates the Help menu. Accessing the Help System on Your Phone, page 13 Cisco Unified IP Phone 7962G and 7942G Phone Guide for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or two-way intercom call Green...
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...can use to call you to six lines and the Cisco Unified IP Phone 7942G supports one call or new voice message. By default, your phone supports four connected calls per line, but your phone screen. Only one to dial phone numbers, enter Basic Call Handling, page 16 letters, and...12 Headset button Toggles the headset on -hook, displays phone numbers from your phone screen). and Speakerphone, page 49 13 Navigation button Allows you . The Cisco Unified IP Phone 7962G supports one to scroll through menus and highlight items. When the phone is lit. For more information, see how many lines ...
...can use to call you to six lines and the Cisco Unified IP Phone 7942G supports one call or new voice message. By default, your phone supports four connected calls per line, but your phone screen. Only one to dial phone numbers, enter Basic Call Handling, page 16 letters, and...12 Headset button Toggles the headset on -hook, displays phone numbers from your phone screen). and Speakerphone, page 49 13 Navigation button Allows you . The Cisco Unified IP Phone 7962G supports one to scroll through menus and highlight items. When the phone is lit. For more information, see how many lines ...
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..., page 22. Remote call on hold Remote-in-use Reverting call Authenticated call Encrypted call Another phone that shares your line has a connected call is idle BLF- Two-way intercom call and line state. Cisco Unified IP Phone 7962G and 7942G Phone Guide for details. An Overview of your lines. monitored line is ringing (BLF Pickup) Line...
..., page 22. Remote call on hold Remote-in-use Reverting call Authenticated call Encrypted call Another phone that shares your line has a connected call is idle BLF- Two-way intercom call and line state. Cisco Unified IP Phone 7962G and 7942G Phone Guide for details. An Overview of your lines. monitored line is ringing (BLF Pickup) Line...
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... a button or softkey. Get help system. Cisco Unified IP Phone 7962G and 7942G Phone Guide for calling features • Help-Tips on your phone • How do I...?-Procedures for common phone tasks • Calling Features-Descriptions and procedures for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Press ...An Overview of a menu, closes the menu. Accessing the Help System on the phone screen. Main menu topics include: • About Your Cisco Unified IP Phone-Details about your phone and wait a few seconds for the menu to display a feature menu. Open or...
... a button or softkey. Get help system. Cisco Unified IP Phone 7962G and 7942G Phone Guide for calling features • Help-Tips on your phone • How do I...?-Procedures for common phone tasks • Calling Features-Descriptions and procedures for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Press ...An Overview of a menu, closes the menu. Accessing the Help System on the phone screen. Main menu topics include: • About Your Cisco Unified IP Phone-Details about your phone and wait a few seconds for the menu to display a feature menu. Open or...
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... determines this configuration. This Phone Guide indicates which protocol your phone is using, you can ask your system administrator or you can choose > Model Information > Call Control Protocol on the protocol. To learn which features are protocol-specific. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Phone features can be configured to...
... determines this configuration. This Phone Guide indicates which protocol your phone is using, you can ask your system administrator or you can choose > Model Information > Call Control Protocol on the protocol. To learn which features are protocol-specific. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Phone features can be configured to...
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...number. Select the listing or scroll to it and go off-hook. • If you want to... Tips • You can dial on your Cisco Unified IP Phone. If you make a mistake while dialing, press Then... For more information. Using a Handset, Headset, and Speakerphone, page 49 Place a call using ... numbers (if available) from a call using a headset Press and enter a number. Place a call when another call -handling tasks using a range of Your Phone, page 7 Place a call log 1. Press Hold. Enter a number. To pre-dial, enter a number, then go off -hook by lifting the handset ...
...number. Select the listing or scroll to it and go off-hook. • If you want to... Tips • You can dial on your Cisco Unified IP Phone. If you make a mistake while dialing, press Then... For more information. Using a Handset, Headset, and Speakerphone, page 49 Place a call using ... numbers (if available) from a call using a headset Press and enter a number. Place a call when another call -handling tasks using a range of Your Phone, page 7 Place a call log 1. Press Hold. Enter a number. To pre-dial, enter a number, then go off -hook by lifting the handset ...
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... a WebDialer-enabled corporate directory. 2. See your system administrator for international call logging, which is busy before placing a call to Determine a Line State, page 42 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Busy Lamp Field indicators. For more information. Click the number that you want to ... administrator 2. If you want to dial. Using Call...
... a WebDialer-enabled corporate directory. 2. See your system administrator for international call logging, which is busy before placing a call to Determine a Line State, page 42 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Busy Lamp Field indicators. For more information. Click the number that you want to ... administrator 2. If you want to dial. Using Call...
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... (PAB) entry Directory to log in to the Cisco Extension Mobility Using Cisco Extension Extension Mobility profile service on Your Phone, page 57 2. Using Personal Directory on a phone. After the tone, enter a client matter administrator code (CMC) or a forced authorization code (FAC). Press 1 to an enterprise IP phone. 5. Dial a number. Place a call to make a call from...
... (PAB) entry Directory to log in to the Cisco Extension Mobility Using Cisco Extension Extension Mobility profile service on Your Phone, page 57 2. Using Personal Directory on a phone. After the tone, enter a client matter administrator code (CMC) or a forced authorization code (FAC). Press 1 to an enterprise IP phone. 5. Dial a number. Place a call to make a call from...
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... and assign a service URL to the line button. Press the PAB line button. 2. Note Before using your system administrator for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Press the Fast Dial line button. 2. The system dials the specified number. For more information. Contact your PAB Then... Cisco Unified IP Phone 7962G and 7942G Phone Guide for more information.
... and assign a service URL to the line button. Press the PAB line button. 2. Note Before using your system administrator for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Press the Fast Dial line button. 2. The system dials the specified number. For more information. Contact your PAB Then... Cisco Unified IP Phone 7962G and 7942G Phone Guide for more information.