User Guide
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...-frequency energy. Changing the Way We Work, Live, Play, and Learn, Discover All That's Possible, The Fastest Way to cause harmful interference, in which case users will not occur in a commercial environment. If it is operated in a particular installation. These specifications are service marks of Cisco Systems, Inc. CCIP, the Cisco Arrow logo, the Cisco Powered Network mark, the Cisco Systems Verified...
...-frequency energy. Changing the Way We Work, Live, Play, and Learn, Discover All That's Possible, The Fastest Way to cause harmful interference, in which case users will not occur in a commercial environment. If it is operated in a particular installation. These specifications are service marks of Cisco Systems, Inc. CCIP, the Cisco Arrow logo, the Cisco Powered Network mark, the Cisco Systems Verified...
User Guide
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... Phone From the User Options Web Pages 1-15 Logging In to the User Options Web Pages 1-16 Changing the Default Language for the User Options Web Pages 1-17 Establishing Cisco IP Phone Services 1-18 Subscribing to Services 1-19 How to Change or End Subscriptions 1-20 Customizing Phone Settings 2-1 Adjusting the Handset, Speakerphone, and Headset Volume 2-1 Adjusting the Ringer Volume 2-2 Personalizing the Ringer Sound 2-3 Adjusting the Message Waiting Indicator Light 2-4 Changing...
... Phone From the User Options Web Pages 1-15 Logging In to the User Options Web Pages 1-16 Changing the Default Language for the User Options Web Pages 1-17 Establishing Cisco IP Phone Services 1-18 Subscribing to Services 1-19 How to Change or End Subscriptions 1-20 Customizing Phone Settings 2-1 Adjusting the Handset, Speakerphone, and Headset Volume 2-1 Adjusting the Ringer Volume 2-2 Personalizing the Ringer Sound 2-3 Adjusting the Message Waiting Indicator Light 2-4 Changing...
User Guide
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... Logging Into Your Extension from Any Phone Using the Cisco CallManager Extension Mobility Feature 4-1 Logging in to Cisco CallManager Extension Mobility 4-2 Logging Out of Cisco CallManager Extension Mobility 4-4 Changing Your Cisco CallManager Extension Mobility PIN 4-5 Managing Your Contacts 5-1 Managing Your Personal Address Book 5-2 Subscribing to Personal Address Book 5-2 Creating a New Address Book Entry on the Web 5-4 Searching for or Editing a Personal Address Book Entry on the Web 5-5 Cisco IP Phone 7960 and 7940 Series User Guide...
... Logging Into Your Extension from Any Phone Using the Cisco CallManager Extension Mobility Feature 4-1 Logging in to Cisco CallManager Extension Mobility 4-2 Logging Out of Cisco CallManager Extension Mobility 4-4 Changing Your Cisco CallManager Extension Mobility PIN 4-5 Managing Your Contacts 5-1 Managing Your Personal Address Book 5-2 Subscribing to Personal Address Book 5-2 Creating a New Address Book Entry on the Web 5-4 Searching for or Editing a Personal Address Book Entry on the Web 5-5 Cisco IP Phone 7960 and 7940 Series User Guide...
User Guide
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... I cannot answer a call that I have forwarded to another number, will the call often? A-6 Safety Notices B-1 Troubleshooting Your Phone C-1 Accessing Network Configuration Data C-1 Accessing Status Data C-2 Troubleshooting Cisco CallManager Extension Mobility C-3 Using the Quality Reporting Tool C-4 78-10182-08 Cisco IP Phone 7960 and 7940 Series User Guide ix A-4 I've used up all my speed dial lines, can I change the settings for my Cisco CallManager Extension Mobility line? A-4 How do I store numbers of friends and colleagues that I want...
... I cannot answer a call that I have forwarded to another number, will the call often? A-6 Safety Notices B-1 Troubleshooting Your Phone C-1 Accessing Network Configuration Data C-1 Accessing Status Data C-2 Troubleshooting Cisco CallManager Extension Mobility C-3 Using the Quality Reporting Tool C-4 78-10182-08 Cisco IP Phone 7960 and 7940 Series User Guide ix A-4 I've used up all my speed dial lines, can I change the settings for my Cisco CallManager Extension Mobility line? A-4 How do I store numbers of friends and colleagues that I want...
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... integrated Internet application and a powerful, easy-to-use tool that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at the bottom of features and services to help you with these tasks: • Streamline business processes and improve productivity • Resolve technical issues with online support • Download and test software packages Cisco IP Phone 7960 and 7940 Series User Guide xiv 78-10182-08 In the Cisco Documentation...
... integrated Internet application and a powerful, easy-to-use tool that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at the bottom of features and services to help you with these tasks: • Streamline business processes and improve productivity • Resolve technical issues with online support • Download and test software packages Cisco IP Phone 7960 and 7940 Series User Guide xiv 78-10182-08 In the Cisco Documentation...
User Guide
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... to the technical support resources on the Cisco TAC Web Site. Cisco IP Phone 7960 and 7940 Series User Guide xvi 78-10182-08 If you have a valid service contract but do not have a login ID or password, go to this URL: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml Before calling, please check with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case. Obtaining...
... to the technical support resources on the Cisco TAC Web Site. Cisco IP Phone 7960 and 7940 Series User Guide xvi 78-10182-08 If you have a valid service contract but do not have a login ID or password, go to this URL: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml Before calling, please check with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case. Obtaining...
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... Phone From the User Options Web Pages, page 1-15 Cisco IP Phone 7960 and 7940 Series User Guide 1-1 In a nutshell, your Cisco IP Phone provides a whole range of communication features that you have come to expect from a traditional telephone. It also supports features that you could not expect from a telephone-such as speed dialing, redial, call transfer, conference calling, and voice mail access. You access some phone features and services on the phone...
... Phone From the User Options Web Pages, page 1-15 Cisco IP Phone 7960 and 7940 Series User Guide 1-1 In a nutshell, your Cisco IP Phone provides a whole range of communication features that you have come to expect from a traditional telephone. It also supports features that you could not expect from a telephone-such as speed dialing, redial, call transfer, conference calling, and voice mail access. You access some phone features and services on the phone...
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... phone is ready to use . 78-10182-08 Cisco IP Phone 7960 and 7940 Series User Guide 1-3 After several minutes, the phone's LCD screen displays a neutral "ready" screen. Chapter 1 Introducing Your Cisco IP Phone Connecting Your Cisco IP Phone Step 3 Step 4 Step 5 If your system administrator delivered your Cisco IP Phone with a power supply, connect the power supply plug to the DC48V AC adapter port on the back of your phone. The details on the status of the phone. Soft keys are flexible-they change...
... phone is ready to use . 78-10182-08 Cisco IP Phone 7960 and 7940 Series User Guide 1-3 After several minutes, the phone's LCD screen displays a neutral "ready" screen. Chapter 1 Introducing Your Cisco IP Phone Connecting Your Cisco IP Phone Step 3 Step 4 Step 5 If your system administrator delivered your Cisco IP Phone with a power supply, connect the power supply plug to the DC48V AC adapter port on the back of your phone. The details on the status of the phone. Soft keys are flexible-they change...
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... on working with the headset, refer to phone settings such as the time, date, your phone number, caller ID, line/call histories and directories (see the "Using the Feature Buttons" section on page 1-10.) 9 Speaker button Toggles the speaker on or off. 10 Mute button Toggles the mute on or off. 11 Headset button Toggles the headset on your Cisco IP Phone model. model type 4 Line or speed Opens a new line or speed...
... on working with the headset, refer to phone settings such as the time, date, your phone number, caller ID, line/call histories and directories (see the "Using the Feature Buttons" section on page 1-10.) 9 Speaker button Toggles the speaker on or off. 10 Mute button Toggles the mute on or off. 11 Headset button Toggles the headset on your Cisco IP Phone model. model type 4 Line or speed Opens a new line or speed...
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For help about using the Cisco CallManager User Options web pages. A specific button or softkey-Press the ? The ? Viewing network statistics about the selected feature. - Your system administrator determines the services that button or key. - You can dial those numbers from the Phone Directory" section on page 1-18. • Messages button-Provides access to display a list of these directories to you have already subscribed using the ? For more...
For help about using the Cisco CallManager User Options web pages. A specific button or softkey-Press the ? The ? Viewing network statistics about the selected feature. - Your system administrator determines the services that button or key. - You can dial those numbers from the Phone Directory" section on page 1-18. • Messages button-Provides access to display a list of these directories to you have already subscribed using the ? For more...
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... the handset, and another set of your LCD screen. Chapter 1 Introducing Your Cisco IP Phone Navigating on Your Phone • Personalizing the Ringer Sound, page 2-3 • Changing the LCD Screen Contrast, page 2-5 • Accessing Network Configuration Data, page C-1 • Accessing Status Data, page C-2 Navigating on Your Phone Navigating on the status of your phone. The For example, you can see one set when the phone is easy.
... the handset, and another set of your LCD screen. Chapter 1 Introducing Your Cisco IP Phone Navigating on Your Phone • Personalizing the Ringer Sound, page 2-3 • Changing the LCD Screen Contrast, page 2-5 • Accessing Network Configuration Data, page C-1 • Accessing Status Data, page C-2 Navigating on Your Phone Navigating on the status of your phone. The For example, you can see one set when the phone is easy.
User Guide
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... telephone-network voltage (TNV) circuits. Use caution when connecting cables. Some LAN and WAN ports both use the Cisco CallManager User Options web pages to subscribe to Another Extension, page 3-14 • change the language in which you view phone information-Changing the Language for the Phone LCD Screen, page 2-6 • specify a policy for the message waiting indicator light on your device profile. . 78-10182-08 Cisco IP Phone 7960 and 7940 Series User Guide...
... telephone-network voltage (TNV) circuits. Use caution when connecting cables. Some LAN and WAN ports both use the Cisco CallManager User Options web pages to subscribe to Another Extension, page 3-14 • change the language in which you view phone information-Changing the Language for the Phone LCD Screen, page 2-6 • specify a policy for the message waiting indicator light on your device profile. . 78-10182-08 Cisco IP Phone 7960 and 7940 Series User Guide...
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... Series User Guide 78-10182-08 Procedure Step 1 Step 2 Step 3 Use your Web browser to access the main menu. Your user ID and password are provided by your phone on and to access the URL provided by your system administrator. Related Topics • Changing the Default Language for the User Options Web Pages, page 1-17 • Establishing Cisco IP Phone Services, page 1-18 Logging In to the User Options Web Pages Follow these instructions to configure...
... Series User Guide 78-10182-08 Procedure Step 1 Step 2 Step 3 Use your Web browser to access the main menu. Your user ID and password are provided by your phone on and to access the URL provided by your system administrator. Related Topics • Changing the Default Language for the User Options Web Pages, page 1-17 • Establishing Cisco IP Phone Services, page 1-18 Logging In to the User Options Web Pages Follow these instructions to configure...
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...-down list and click Update. Additionally, you must customize them and make them available to display information about that service. Customizing Your Phone From the User Options Web Pages Chapter 1 Introducing Your Cisco IP Phone Step 3 Step 4 Select the language that you want to appear on your Cisco IP Phone. When you are finished, press the services button to Change or End Subscriptions, page 1-20 1-18 Cisco IP Phone 7960 and 7940 Series User Guide...
...-down list and click Update. Additionally, you must customize them and make them available to display information about that service. Customizing Your Phone From the User Options Web Pages Chapter 1 Introducing Your Cisco IP Phone Step 3 Step 4 Select the language that you want to appear on your Cisco IP Phone. When you are finished, press the services button to Change or End Subscriptions, page 1-20 1-18 Cisco IP Phone 7960 and 7940 Series User Guide...
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... default language from the "Select a device to configure" drop-down list and click Update. The language that you use as the default language for your device profile. Changing the Language for the Phone LCD Screen Chapter 2 Customizing Phone Settings Changing the Language for the Phone LCD Screen Use this procedure to change the default language for your Cisco IP Phone LCD screen. For information on the Cisco IP Phone's LCD screen. Cisco IP Phone 7960 and 7940 Series User Guide...
... default language from the "Select a device to configure" drop-down list and click Update. The language that you use as the default language for your device profile. Changing the Language for the Phone LCD Screen Chapter 2 Customizing Phone Settings Changing the Language for the Phone LCD Screen Use this procedure to change the default language for your Cisco IP Phone LCD screen. For information on the Cisco IP Phone's LCD screen. Cisco IP Phone 7960 and 7940 Series User Guide...
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... service on your phone before the changes take effect. 78-10182-08 Cisco IP Phone 7960 and 7940 Series User Guide 3-13 Click Update to activate new speed dial buttons and to set up your speed dial buttons. Chapter 3 Placing a Call and Other Basic Phone Tasks Using Speed Dial Follow these instructions to display the corresponding text on your phone's LCD screen. For information on the User Options web page and how to access...
... service on your phone before the changes take effect. 78-10182-08 Cisco IP Phone 7960 and 7940 Series User Guide 3-13 Click Update to activate new speed dial buttons and to set up your speed dial buttons. Chapter 3 Placing a Call and Other Basic Phone Tasks Using Speed Dial Follow these instructions to display the corresponding text on your phone's LCD screen. For information on the User Options web page and how to access...
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... Indicator Light" section on page 2-4.) • A flashing envelope icon displays next to the appropriate line appearance on the LCD screen. • A text message on how to use Cisco CallManager Extension Mobility 78-10182-08 Cisco IP Phone 7960 and 7940 Series User Guide 3-21 To access voice mail, press the Messages button and follow the voice instructions. If the network shuts down or is configured. Your Cisco IP Phone indicates...
... Indicator Light" section on page 2-4.) • A flashing envelope icon displays next to the appropriate line appearance on the LCD screen. • A text message on how to use Cisco CallManager Extension Mobility 78-10182-08 Cisco IP Phone 7960 and 7940 Series User Guide 3-21 To access voice mail, press the Messages button and follow the voice instructions. If the network shuts down or is configured. Your Cisco IP Phone indicates...
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... changes will provide you can be logged into only one phone at the beginning of every day. This section covers the following steps. Tip It is recommended that your user device profile gets loaded on the Cisco IP Phone. From the Services menu, use another phone, you make changes to your phone at a time. With Cisco CallManager Extension Mobility, you with the necessary user ID and personal identification number (PIN...
... changes will provide you can be logged into only one phone at the beginning of every day. This section covers the following steps. Tip It is recommended that your user device profile gets loaded on the Cisco IP Phone. From the Services menu, use another phone, you make changes to your phone at a time. With Cisco CallManager Extension Mobility, you with the necessary user ID and personal identification number (PIN...
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... Use the following steps to configure the Cisco IP Phone Address Book Synchronizer and to close the Cisco IP Phone Address Book Synchronizer. 78-10182-08 Cisco IP Phone 7960 and 7940 Series User Guide 5-11 To configure synchronization rules, click the Rules Options button. If you have this information, contact your address book. The Configure Cisco CallManager Web Server window displays. When synchronization completes, click Exit to synchronize your system administrator. To configure user information, click the Password button...
... Use the following steps to configure the Cisco IP Phone Address Book Synchronizer and to close the Cisco IP Phone Address Book Synchronizer. 78-10182-08 Cisco IP Phone 7960 and 7940 Series User Guide 5-11 To configure synchronization rules, click the Rules Options button. If you have this information, contact your address book. The Configure Cisco CallManager Web Server window displays. When synchronization completes, click Exit to synchronize your system administrator. To configure user information, click the Password button...
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... phone. Table C-1 Troubleshooting Error Messages Error Code or Message Recommended Action for Users 0, 2, 3, 6, 9, 12, 100, 101 HTTP error Invalid host No services configured When you try to log in again to Cisco CallManager Extension Mobility, the phone displays one of these steps: 1. Provide your Cisco IP Phone. Perform these error codes or error messages. Try to log in to confirm that you have the correct UserID and PIN. 78-10182-08 Cisco IP Phone 7960...
... phone. Table C-1 Troubleshooting Error Messages Error Code or Message Recommended Action for Users 0, 2, 3, 6, 9, 12, 100, 101 HTTP error Invalid host No services configured When you try to log in again to Cisco CallManager Extension Mobility, the phone displays one of these steps: 1. Provide your Cisco IP Phone. Perform these error codes or error messages. Try to log in to confirm that you have the correct UserID and PIN. 78-10182-08 Cisco IP Phone 7960...
