Phone Guide
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...enabled, your phone is illuminated. speakerphone Otherwise, calls ring normally and you must manually answer them . Toggle speakerphone mode on a call will automatically trigger speakerphone mode, assuming that the handset is in the cradle and headset mode inactive ( unlit). Your system administrator configures AutoAnswer to ...New Call or Dial to ... illuminated), even To keep headset when you want to place new calls. If your phone answers incoming calls automatically after invoking a dial tone. Cisco Unified IP Phone 7960G and 7940G Phone Guide for future calls.
...enabled, your phone is illuminated. speakerphone Otherwise, calls ring normally and you must manually answer them . Toggle speakerphone mode on a call will automatically trigger speakerphone mode, assuming that the handset is in the cradle and headset mode inactive ( unlit). Your system administrator configures AutoAnswer to ...New Call or Dial to ... illuminated), even To keep headset when you want to place new calls. If your phone answers incoming calls automatically after invoking a dial tone. Cisco Unified IP Phone 7960G and 7940G Phone Guide for future calls.
Administration Guide
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... Pages A-1 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials A-2 How Users Subscribe to Services and Configure Phone Features A-2 How Users Access a Voice Messaging System A-3 How Users Configure Personal Directory Entries A-3 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for Cisco Unified IP Phone 7960G and 7940G B-1 Supporting International Users...
... Pages A-1 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials A-2 How Users Subscribe to Services and Configure Phone Features A-2 How Users Access a Voice Messaging System A-3 How Users Configure Personal Directory Entries A-3 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for Cisco Unified IP Phone 7960G and 7940G B-1 Supporting International Users...
Administration Guide
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... of the phones. Organization This manual is organized as follows: Chapter Chapter 1, "An Overview of the Cisco Unified IP Phone" Chapter 2, "Preparing to Install the Cisco Unified IP Phone on Your Network" Chapter 3, "Setting Up the Cisco Unified IP Phone" Chapter 4, "Configuring Network Settings on the Cisco Unified IP Phone" Description Provides a conceptual overview and description of the Cisco Unified IP Phone Describes how the IP Phone interacts with Cisco Unified...
... of the phones. Organization This manual is organized as follows: Chapter Chapter 1, "An Overview of the Cisco Unified IP Phone" Chapter 2, "Preparing to Install the Cisco Unified IP Phone on Your Network" Chapter 3, "Setting Up the Cisco Unified IP Phone" Chapter 4, "Configuring Network Settings on the Cisco Unified IP Phone" Description Provides a conceptual overview and description of the Cisco Unified IP Phone Describes how the IP Phone interacts with Cisco Unified...
Administration Guide
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... only in the number of Configuring and Installing Cisco Unified IP Phones, page 1-12 Caution Using a mobile or GSM phone, or two-way radio in close proximity to a Cisco Unified IP Phone might cause interference. The phone also supports security features that provides voice communication over an Internet Protocol (IP) network. A Cisco Unified IP Phone, like a digital business phone, allowing you to place and...
... only in the number of Configuring and Installing Cisco Unified IP Phones, page 1-12 Caution Using a mobile or GSM phone, or two-way radio in close proximity to a Cisco Unified IP Phone might cause interference. The phone also supports security features that provides voice communication over an Internet Protocol (IP) network. A Cisco Unified IP Phone, like a digital business phone, allowing you to place and...
Administration Guide
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... the option value. You can advertise its IP address. Using CDP, a device can configure the Cisco Unified IP Phone to manually assign an IP address or configure additional required network parameters. For additional supported DHCP configurations, refer Cisco Unified Communications Manager System Guide. IP addresses, subnets, and gateways identifications are using the Cisco Unified IP Phone with the Cisco Catalyst switch. SIP is a standard protocol...
... the option value. You can advertise its IP address. Using CDP, a device can configure the Cisco Unified IP Phone to manually assign an IP address or configure additional required network parameters. For additional supported DHCP configurations, refer Cisco Unified Communications Manager System Guide. IP addresses, subnets, and gateways identifications are using the Cisco Unified IP Phone with the Cisco Catalyst switch. SIP is a standard protocol...
Administration Guide
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... Process, page 2-6 • Network Configuration Menu, page 4-4 What Features are Supported on the Cisco Unified IP Phones 7960G and 7940G? If you want a phone to administer and monitor the phone as IP Phones. When security is implemented, Cisco Unified IP Phones use a TFTP server other than the one specified by the DHCP server, you must manually assign the IP address of the TFTP...
... Process, page 2-6 • Network Configuration Menu, page 4-4 What Features are Supported on the Cisco Unified IP Phones 7960G and 7940G? If you want a phone to administer and monitor the phone as IP Phones. When security is implemented, Cisco Unified IP Phones use a TFTP server other than the one specified by the DHCP server, you must manually assign the IP address of the TFTP...
Administration Guide
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... Available for the Cisco Unified IP Phone, page 5-2 Cisco Unified IP Phone 7960G/7940G Administration Guide for co-worker contact information directly from their IP phones. See the "Telephony Features Available for the Cisco Unified IP Phone" section on the Cisco Unified IP Phone, page 4-1 • Configuring Features, Templates, Services, and Users, page 5-1 • Troubleshooting and Maintenance, page 8-1 Configuring Telephony Features You can manually configure an IP address, TFTP...
... Available for the Cisco Unified IP Phone, page 5-2 Cisco Unified IP Phone 7960G/7940G Administration Guide for co-worker contact information directly from their IP phones. See the "Telephony Features Available for the Cisco Unified IP Phone" section on the Cisco Unified IP Phone, page 4-1 • Configuring Features, Templates, Services, and Users, page 5-1 • Troubleshooting and Maintenance, page 8-1 Configuring Telephony Features You can manually configure an IP address, TFTP...
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... Before installing the Cisco Unified IP phone, you must be manually added to the Cisco Unified Communications Manager database. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for the phone. • Adding Phones to the database, Cisco Unified Communications Manager identifies the phone. The configuration file defines how the Cisco Unified IP Phone communicates with Cisco Unified Communications Manager and provides a phone with BAT, page...
... Before installing the Cisco Unified IP phone, you must be manually added to the Cisco Unified Communications Manager database. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for the phone. • Adding Phones to the database, Cisco Unified Communications Manager identifies the phone. The configuration file defines how the Cisco Unified IP Phone communicates with Cisco Unified Communications Manager and provides a phone with BAT, page...
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... Bulk Administration Guide for the phone. Power cycle the phone. If you will have the configuration information readily available. Deploying a Phone in an SCCP and SIP Environment To deploy Cisco Unified IP Phones in an environment that you want to convert to a SCCP phone) from the Cisco Unified Communications Manager database, copy all of the phone configuration information, so when you...
... Bulk Administration Guide for the phone. Power cycle the phone. If you will have the configuration information readily available. Deploying a Phone in an SCCP and SIP Environment To deploy Cisco Unified IP Phones in an environment that you want to convert to a SCCP phone) from the Cisco Unified Communications Manager database, copy all of the phone configuration information, so when you...
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... page 5-12 for details. VoIP configured on page 5-2 for details. If the Cisco Unified Communications Manager server is located in your network, your network must use auto-registration, verify that supports DHCP or manual assignment of IP address, gateway, and subnet mask The Cisco Unified IP Phone displays the date and time from Cisco Unified Communications Manager. If you...
... page 5-12 for details. VoIP configured on page 5-2 for details. If the Cisco Unified Communications Manager server is located in your network, your network must use auto-registration, verify that supports DHCP or manual assignment of IP address, gateway, and subnet mask The Cisco Unified IP Phone displays the date and time from Cisco Unified Communications Manager. If you...
Administration Guide
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... Configuration menu contains options for Cisco Unified Communications Manager 7.0 (SCCP) 4-4 OL-15498-01 Table 4-2 describes these options and, where applicable, explains how to interoperate with third-party switches that do not use instead of from a DHCP server. a Bootstrap Protocol (BootP) server instead of the one assigned by the phone. You can make IP settings manually...
... Configuration menu contains options for Cisco Unified Communications Manager 7.0 (SCCP) 4-4 OL-15498-01 Table 4-2 describes these options and, where applicable, explains how to interoperate with third-party switches that do not use instead of from a DHCP server. a Bootstrap Protocol (BootP) server instead of the one assigned by the phone. You can make IP settings manually...
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...softkey, and then enter a new router IP address. 3. To assign a VLAN ID manually, use the Admin VLAN Id option. Press the Validate softkey and then press the Save softkey. Cisco Unified IP Phone 7960G/7940G Administration Guide for processing calls from... VLAN nor the Administrative VLAN are available for Cisco Unified Communications Manager 7.0 (SCCP) 4-6 OL-15498-01 Scroll to the Admin. Network Configuration Menu Chapter 4 Configuring Network Settings on the Cisco Unified IP Phone Table 4-2 Network Configuration Menu Options (continued) Option Description To Change ...
...softkey, and then enter a new router IP address. 3. To assign a VLAN ID manually, use the Admin VLAN Id option. Press the Validate softkey and then press the Save softkey. Cisco Unified IP Phone 7960G/7940G Administration Guide for processing calls from... VLAN nor the Administrative VLAN are available for Cisco Unified Communications Manager 7.0 (SCCP) 4-6 OL-15498-01 Scroll to the Admin. Network Configuration Menu Chapter 4 Configuring Network Settings on the Cisco Unified IP Phone Table 4-2 Network Configuration Menu Options (continued) Option Description To Change ...
Administration Guide
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...manually add the phone to Cisco Unified Communications Manager if you are not allowing phones to the Cisco Unified Communications Manager database, the TFTP server generates a CFG File Not Found response. • Phone is too large for details on the phone. CFG TFTP Size Error The configuration file is not registered with Cisco... Information on the Cisco Unified IP Phone Table 6-1 Status Messages on the Cisco Unified IP Phones 7960G and 7940G (continued) Message Description Possible Explanation and Action CFG file not found The name-based and default configuration file was not ...
...manually add the phone to Cisco Unified Communications Manager if you are not allowing phones to the Cisco Unified Communications Manager database, the TFTP server generates a CFG File Not Found response. • Phone is too large for details on the phone. CFG TFTP Size Error The configuration file is not registered with Cisco... Information on the Cisco Unified IP Phone Table 6-1 Status Messages on the Cisco Unified IP Phones 7960G and 7940G (continued) Message Description Possible Explanation and Action CFG file not found The name-based and default configuration file was not ...
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.... Verifying TFTP Server Settings The Cisco Unified IP Phone uses the TFTP Server 1 setting to identify the primary TFTP server used by pressing the Settings button on the phone, choosing Network Configuration, and scrolling to the Cisco Unified Communications Manager Database" section on page 4-4 for the TFTP Server 1 option. If you must manually enter a setting for instructions...
.... Verifying TFTP Server Settings The Cisco Unified IP Phone uses the TFTP Server 1 setting to identify the primary TFTP server used by pressing the Settings button on the phone, choosing Network Configuration, and scrolling to the Cisco Unified Communications Manager Database" section on page 4-4 for the TFTP Server 1 option. If you must manually enter a setting for instructions...
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... the "Network Configuration Menu" section on the phone. If none of the assigned Cisco Unified Communications Manager group. Cisco Unified IP Phone 7960G/7940G Administration Guide for the Cisco Unified Communications Manager system. On the Cisco Unified IP Phone, press the Settings button, choose Network Configuration, and look at...the DHCP Server option. You should also verify that other phones and devices are part of these values manually. If you have a value. You must have assigned a static IP address to start up properly. Verify this problem. Resolving Startup...
... the "Network Configuration Menu" section on the phone. If none of the assigned Cisco Unified Communications Manager group. Cisco Unified IP Phone 7960G/7940G Administration Guide for the Cisco Unified Communications Manager system. On the Cisco Unified IP Phone, press the Settings button, choose Network Configuration, and look at...the DHCP Server option. You should also verify that other phones and devices are part of these values manually. If you have a value. You must have assigned a static IP address to start up properly. Verify this problem. Resolving Startup...
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...correctly, the phone displays this prompt: Keep network cfg? 1 = yes 2 = no To maintain existing network configuration settings for the phone when the phone resets, press 1. The phone will reset. If you must configure the phone manually after it resets. To reset network configuration settings when the phone resets, press...discover its network configuration and register with its power up cycle. If you to default value • Call histories-Erased To perform a factory reset of the Cisco Unified IP Phone, the following steps. If you perform a factory reset of a phone, perform the...
...correctly, the phone displays this prompt: Keep network cfg? 1 = yes 2 = no To maintain existing network configuration settings for the phone when the phone resets, press 1. The phone will reset. If you must configure the phone manually after it resets. To reset network configuration settings when the phone resets, press...discover its network configuration and register with its power up cycle. If you to default value • Call histories-Erased To perform a factory reset of the Cisco Unified IP Phone, the following steps. If you perform a factory reset of a phone, perform the...
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...: • How Users Obtain Support for the Cisco Unified IP Phone, page A-1 • Giving Users Access to the User Options Web Pages, page A-1 • How Users Get Copies of Cisco Unified IP Phone Manuals, page A-2 • Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials, page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-2 • How Users Access a Voice...
...: • How Users Obtain Support for the Cisco Unified IP Phone, page A-1 • Giving Users Access to the User Options Web Pages, page A-1 • How Users Get Copies of Cisco Unified IP Phone Manuals, page A-2 • Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials, page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-2 • How Users Access a Voice...
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... the appropriate documentation on the Cisco website, Cisco recommends that Cisco Unified IP Phone 7960G/7940G Administration Guide for end-users. Cisco Unified IP Phone 7960G and 7940G Phone Guide includes detailed user instructions for SCCP phones. Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials Cisco 7900 Series Unified IP Phone eLearning tutorials use audio and animation to Services and Configure Phone Features End users can download...
... the appropriate documentation on the Cisco website, Cisco recommends that Cisco Unified IP Phone 7960G/7940G Administration Guide for end-users. Cisco Unified IP Phone 7960G and 7940G Phone Guide includes detailed user instructions for SCCP phones. Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials Cisco 7900 Series Unified IP Phone eLearning tutorials use audio and animation to Services and Configure Phone Features End users can download...
Administration Guide
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... database of 2-7 attendant console B-3 AutoAttendant B-3 interactions with 2-2 verifying settings 8-4 Cisco Unified Communications Manager Administration adding phones using 2-9 adding telephony features using 5-2 Cisco Unified Communications Manager Assistant B-3 Cisco Unified IP Phone adding manually to Cisco Unified Communications Manager 2-9 adding to Cisco Unified Communications Manager 2-7 cleaning 8-17 configuration checklist 1-13 configuring user services 5-11 installation checklist 1-16 installation overview 1-16 installation procedure 3-5 modifying...
... database of 2-7 attendant console B-3 AutoAttendant B-3 interactions with 2-2 verifying settings 8-4 Cisco Unified Communications Manager Administration adding phones using 2-9 adding telephony features using 5-2 Cisco Unified Communications Manager Assistant B-3 Cisco Unified IP Phone adding manually to Cisco Unified Communications Manager 2-9 adding to Cisco Unified Communications Manager 2-7 cleaning 8-17 configuration checklist 1-13 configuring user services 5-11 installation checklist 1-16 installation overview 1-16 installation procedure 3-5 modifying...
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... B-3 directory numbers, assigning manually 2-9 direct transfer 5-4 DNS server troubleshooting 8-8 verifying settings 8-4 DNS Server 1-5 option 4-6 documentation additional 1-xiv documentation, for users A-2 Domain Name option 4-5 do not disturb 5-5, B-2 Dynamic Host Configuration Protocol See DHCP E editing, configuration values 4-3 encrypted call 1-11 encryption media 1-10 OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager...
... B-3 directory numbers, assigning manually 2-9 direct transfer 5-4 DNS server troubleshooting 8-8 verifying settings 8-4 DNS Server 1-5 option 4-6 documentation additional 1-xiv documentation, for users A-2 Domain Name option 4-5 do not disturb 5-5, B-2 Dynamic Host Configuration Protocol See DHCP E editing, configuration values 4-3 encrypted call 1-11 encryption media 1-10 OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager...