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... that Appear on the User Options Web Pages 5-12 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone 6-1 Model Information Screen 6-2 Status Menu 6-2 Status Messages Screen 6-3 Network Statistics Screen 6-7 Firmware Versions Screen 6-8 Expansion Module Stats Screen 6-9 Call Statistics Screen 6-10 Security Configuration Menu 6-12 CTL File Menu 6-12 Trust...
... that Appear on the User Options Web Pages 5-12 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone 6-1 Model Information Screen 6-2 Status Menu 6-2 Status Messages Screen 6-3 Network Statistics Screen 6-7 Firmware Versions Screen 6-8 Expansion Module Stats Screen 6-9 Call Statistics Screen 6-10 Security Configuration Menu 6-12 CTL File Menu 6-12 Trust...
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... model information, status messages, network statistics, Status, Statistics, and Security Information and firmware information from the Cisco Unified IP Phone on the Cisco Unified IP Phone" Chapter 7, "Monitoring the Cisco Unified Explains how to obtain status information about the phone using the SCCP or SIP protocol with Cisco Unified 7940G" Communications Manager Release 7.0. Related Documentation For more information about setting...
... model information, status messages, network statistics, Status, Statistics, and Security Information and firmware information from the Cisco Unified IP Phone on the Cisco Unified IP Phone" Chapter 7, "Monitoring the Cisco Unified Explains how to obtain status information about the phone using the SCCP or SIP protocol with Cisco Unified 7940G" Communications Manager Release 7.0. Related Documentation For more information about setting...
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... and customize those features, if appropriate. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified IP Phone users in your company or network-and of how to your network or company. For more information about a current call or firmware versions on the Cisco Unified IP Phone." In addition to providing documentation, it is important to...
... and customize those features, if appropriate. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified IP Phone users in your company or network-and of how to your network or company. For more information about a current call or firmware versions on the Cisco Unified IP Phone." In addition to providing documentation, it is important to...
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...creation. For more information about these features and about current security settings on the phone. For more information. Each Cisco Unified IP Phone requires a unique certificate for Cisco Unified IP Phones Overview of Supported Security Features Table 1-3 provides an overview of the security features... Signed binary files (with the extension .sbn) prevent tampering with the firmware image before it is installed on page 3-10 for Cisco Unified Communications Manager 7.0 (SCCP) 1-9 Phones include a manufacturing installed certificate (MIC), but for security and then reset...
...creation. For more information about these features and about current security settings on the phone. For more information. Each Cisco Unified IP Phone requires a unique certificate for Cisco Unified IP Phones Overview of Supported Security Features Table 1-3 provides an overview of the security features... Signed binary files (with the extension .sbn) prevent tampering with the firmware image before it is installed on page 3-10 for Cisco Unified Communications Manager 7.0 (SCCP) 1-9 Phones include a manufacturing installed certificate (MIC), but for security and then reset...
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... firmware image. To finish installing the phone, configure the network settings on the phone depending on your phone, which is connected to the network, the phone startup process begins and the phone registers with each phone provides directions for the Cisco Unified IP Phone 7960G and 7940G. Overview of Configuring and Installing Cisco Unified IP Phones Chapter 1 An Overview of the Cisco Unified IP Phone Installing Cisco...
... firmware image. To finish installing the phone, configure the network settings on the phone depending on your phone, which is connected to the network, the phone startup process begins and the phone registers with each phone provides directions for the Cisco Unified IP Phone 7960G and 7940G. Overview of Configuring and Installing Cisco Unified IP Phones Chapter 1 An Overview of the Cisco Unified IP Phone Installing Cisco...
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... provides: • Firmware for phones • Authentication and encryption (if configured for such features as a Cisco Catalyst switch. Cisco Unified Communications Manager manages the components of the IP telephony system-the phones, the access gateways, and the resources necessary for the telephony system) • Configuration file and CTL file, via TFTP service • Phone registration • Call...
... provides: • Firmware for phones • Authentication and encryption (if configured for such features as a Cisco Catalyst switch. Cisco Unified Communications Manager manages the components of the IP telephony system-the phones, the access gateways, and the resources necessary for the telephony system) • Configuration file and CTL file, via TFTP service • Phone registration • Call...
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...Configuration Menu, page 4-4. Understanding the Phone Startup Process Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding the Phone Startup Process When connecting to the VoIP network, the Cisco Unified IP Phone 7960G and 7940G go through the ...phone initializes its VLAN membership before it stores firmware images and user-defined preferences. If you are not using external power, the switch provides in-line power through a standard startup process that loads a phone image stored in your Cisco Unified IP Phone. If the Cisco Unified IP Phone...
...Configuration Menu, page 4-4. Understanding the Phone Startup Process Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding the Phone Startup Process When connecting to the VoIP network, the Cisco Unified IP Phone 7960G and 7940G go through the ...phone initializes its VLAN membership before it stores firmware images and user-defined preferences. If you are not using external power, the switch provides in-line power through a standard startup process that loads a phone image stored in your Cisco Unified IP Phone. If the Cisco Unified IP Phone...
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See Figure 3-1 for safety and performance information. Before using it is new, upgrade the phone to the current firmware image. Before You Begin Remove the hookswitch clip (see the "Handset" section on page 3-3 for guidelines. Connect a headset to ... a Category 3 or 5 straight-through Ethernet cable from the cradle area. Installing the Cisco Unified IP Phone You must connect the Cisco Unified IP Phone to the network and to the Cisco Unified IP Phone" section on page 3-3 for Cisco Unified Communications Manager 7.0 (SCCP) 3-5 supported headsets. 3. You can add a headset later...
See Figure 3-1 for safety and performance information. Before using it is new, upgrade the phone to the current firmware image. Before You Begin Remove the hookswitch clip (see the "Handset" section on page 3-3 for guidelines. Connect a headset to ... a Category 3 or 5 straight-through Ethernet cable from the cradle area. Installing the Cisco Unified IP Phone You must connect the Cisco Unified IP Phone to the network and to the Cisco Unified IP Phone" section on page 3-3 for Cisco Unified Communications Manager 7.0 (SCCP) 3-5 supported headsets. 3. You can add a headset later...
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... Cisco Unified IP Phone Attaching the Cisco Unified IP Phone Expansion Module 7914 Attaching the Cisco Unified IP Phone Expansion Module 7914 The Cisco Unified IP Phone Expansion Module 7914 attaches to a Cisco Unified IP Phone 7960G to Cisco Unified Communications Manager by selecting 7914 14-Button Line Expansion Module in the Module 1 or Module 2 fields and selecting the appropriate expansion module firmware. You can attach a Cisco Unified IP Phone...
... Cisco Unified IP Phone Attaching the Cisco Unified IP Phone Expansion Module 7914 Attaching the Cisco Unified IP Phone Expansion Module 7914 The Cisco Unified IP Phone Expansion Module 7914 attaches to a Cisco Unified IP Phone 7960G to Cisco Unified Communications Manager by selecting 7914 14-Button Line Expansion Module in the Module 1 or Module 2 fields and selecting the appropriate expansion module firmware. You can attach a Cisco Unified IP Phone...
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... Used in sequence: - Speaker 2. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) 3-9 Headset - If the phone upgrades its firmware as part of the startup process, additional messages will inform you of various activities that the phone performs as it , the phone begins its startup process by cycling through the...
... Used in sequence: - Speaker 2. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) 3-9 Headset - If the phone upgrades its firmware as part of the startup process, additional messages will inform you of various activities that the phone performs as it , the phone begins its startup process by cycling through the...
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... the image, choose Settings > Status > Firmware Versions. This menu also lets you do so, make sure that are delivered. Softkeys If the phone successfully passes through these network settings on the Cisco Unified IP Phone after installing the phone on the network: • IP address • IP subnet mask • Default gateway IP address • Domain name • DNS...
... the image, choose Settings > Status > Firmware Versions. This menu also lets you do so, make sure that are delivered. Softkeys If the phone successfully passes through these network settings on the Cisco Unified IP Phone after installing the phone on the network: • IP address • IP subnet mask • Default gateway IP address • Domain name • DNS...
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... menu-Provides access to screens that display the status messages, network statistics, and firmware versions. • Call Statistics screen-Displays counters and statistics for Cisco Unified Communications Manager 7.0 (SCCP) 6-1 For more information about troubleshooting, see Chapter 7, "Monitoring the Cisco Unified IP Phone Remotely." For more information, see Chapter 8, "Troubleshooting and Maintenance." In addition, from the...
... menu-Provides access to screens that display the status messages, network statistics, and firmware versions. • Call Statistics screen-Displays counters and statistics for Cisco Unified Communications Manager 7.0 (SCCP) 6-1 For more information about troubleshooting, see Chapter 7, "Monitoring the Cisco Unified IP Phone Remotely." For more information, see Chapter 8, "Troubleshooting and Maintenance." In addition, from the...
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...; LSC-Indicates whether a locally significant certificate (used for Cisco Unified Communications Manager 7.0 (SCCP) 6-2 OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for the security features) is installed on the phone. For more information, see the "Network Statistics Screen" section on page 6-7. • Firmware Versions-Displays the Firmware Versions screen, which shows information about the...
...; LSC-Indicates whether a locally significant certificate (used for Cisco Unified Communications Manager 7.0 (SCCP) 6-2 OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for the security features) is installed on the phone. For more information, see the "Network Statistics Screen" section on page 6-7. • Firmware Versions-Displays the Firmware Versions screen, which shows information about the...
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...phone to Cisco Unified Communications Manager if you are not allowing phones to the correct TFTP server. • If you are using static IP addresses, check configuration of the TFTP server. See the "Network Configuration Menu" section on page 4-4 for details on assigning a static IP address. Power cycle the phone. Obtain a new copy of the phone firmware... Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone Table 6-1 Status Messages on the Cisco Unified IP Phones 7960G and 7940G (continued) Message Description Possible Explanation and Action...
...phone to Cisco Unified Communications Manager if you are not allowing phones to the correct TFTP server. • If you are using static IP addresses, check configuration of the TFTP server. See the "Network Configuration Menu" section on page 4-4 for details on assigning a static IP address. Power cycle the phone. Obtain a new copy of the phone firmware... Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone Table 6-1 Status Messages on the Cisco Unified IP Phones 7960G and 7940G (continued) Message Description Possible Explanation and Action...
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... server is pointing to verify the phone setting. See the "Firmware Versions Screen" section on page 6-8 to a directory that did not support hardware changes on this error by power cycling the phone. make sure that the phone load file is an informational message ...Menu" section on page 4-4 for additional assistance. Re-enter the load displayed on the phone. server is not compatible with the phone's hardware. The phone failed during programming. None. Cisco Unified IP Phone 7960G/7940G Administration Guide for details. • If you are using DHCP, the DHCP ...
... server is pointing to verify the phone setting. See the "Firmware Versions Screen" section on page 6-8 to a directory that did not support hardware changes on this error by power cycling the phone. make sure that the phone load file is an informational message ...Menu" section on page 4-4 for additional assistance. Re-enter the load displayed on the phone. server is not compatible with the phone's hardware. The phone failed during programming. None. Cisco Unified IP Phone 7960G/7940G Administration Guide for details. • If you are using DHCP, the DHCP ...
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...-installed load running on the phone • Version-Version of the firmware running on the phone • DSP-Identifies the digital signal processor (DSP) software version used • Expansion Module 1, Expansion Module 2-Identifies the load running on the Expansion Module or Expansion Modules, if connected to the phone Cisco Unified IP Phone 7960G/7940G Administration Guide for...
...-installed load running on the phone • Version-Version of the firmware running on the phone • DSP-Identifies the digital signal processor (DSP) software version used • Expansion Module 1, Expansion Module 2-Identifies the load running on the Expansion Module or Expansion Modules, if connected to the phone Cisco Unified IP Phone 7960G/7940G Administration Guide for...
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... Module Stats screen, a statistic preceded by "B" is for the first expansion module. Select Expansion Module Stats. Select Firmware Versions. Select Status. A statistic preceded by "A" is displayed on the Cisco Unified IP Phone Status Menu To display the Firmware Version screen, follow these steps: Procedure Step 1 Step 2 Step 3 Press the Settings button. Table 6-3 Expansion Module Statistics...
... Module Stats screen, a statistic preceded by "B" is for the first expansion module. Select Expansion Module Stats. Select Firmware Versions. Select Status. A statistic preceded by "A" is displayed on the Cisco Unified IP Phone Status Menu To display the Firmware Version screen, follow these steps: Procedure Step 1 Step 2 Step 3 Press the Settings button. Table 6-3 Expansion Module Statistics...
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...the "Device Logs" section on a phone's web page displays device settings and related information for the phone. Status Messages-Displays various system messages. Click the device name to display a list of the firmware running on web access, such as described... for Cisco Unified Communications Manager 7.0 (SCCP) 7-3 Chapter 7 Monitoring the Cisco Unified IP Phone Remotely Disabling and Enabling Web Page Access - Stream 1-Display a variety of the phone Host name that relies on the phone OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for a phone. Click...
...the "Device Logs" section on a phone's web page displays device settings and related information for the phone. Status Messages-Displays various system messages. Click the device name to display a list of the firmware running on web access, such as described... for Cisco Unified Communications Manager 7.0 (SCCP) 7-3 Chapter 7 Monitoring the Cisco Unified IP Phone Remotely Disabling and Enabling Web Page Access - Stream 1-Display a variety of the phone Host name that relies on the phone OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for a phone. Click...
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... Ratio and Conceal Seconds for evidence of packet loss and jitter. • Check to see if the MOS LQK version changed after a firmware upgrade. • Network impairment from packet loss or high jitter. • Noise or distortion in metrics. When you observe significant and...codec than 3 percent frame loss. Voice quality metrics do not account for noise or distortion, only frame loss. 8-16 Cisco Unified IP Phone 7960G/7940G Administration Guide for general troubleshooting information: Table 8-5 Changes to distinguish significant changes from a speakerphone, handsfree mobile...
... Ratio and Conceal Seconds for evidence of packet loss and jitter. • Check to see if the MOS LQK version changed after a firmware upgrade. • Network impairment from packet loss or high jitter. • Noise or distortion in metrics. When you observe significant and...codec than 3 percent frame loss. Voice quality metrics do not account for noise or distortion, only frame loss. 8-16 Cisco Unified IP Phone 7960G/7940G Administration Guide for general troubleshooting information: Table 8-5 Changes to distinguish significant changes from a speakerphone, handsfree mobile...
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... 2-4 F factory reset 8-14 fast dial B-2 features configuring on phone, overview 1-7 configuring with Cisco Unified Communications Manager, overview 1-6 informing users about, overview 1-7 figure Cisco Unified IP Phone 7940G 1-2 Cisco Unified IP Phone 7960G 1-2 Cisco Unified IP Phone 7960G/7940G cable connections 3-6 Cisco Unified IP Phone wall mount 3-9 file authentication 1-9 Firmware Versions screen 6-2, 6-8 footstand adjustment knob 1-3 using to adjust phone height 3-8 G group call pickup 5-5, B-2 H handset connecting 3-3, 3-5 light strip...
... 2-4 F factory reset 8-14 fast dial B-2 features configuring on phone, overview 1-7 configuring with Cisco Unified Communications Manager, overview 1-6 informing users about, overview 1-7 figure Cisco Unified IP Phone 7940G 1-2 Cisco Unified IP Phone 7960G 1-2 Cisco Unified IP Phone 7960G/7940G cable connections 3-6 Cisco Unified IP Phone wall mount 3-9 file authentication 1-9 Firmware Versions screen 6-2, 6-8 footstand adjustment knob 1-3 using to adjust phone height 3-8 G group call pickup 5-5, B-2 H handset connecting 3-3, 3-5 light strip...