User Guide
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...IP Phones 521G and 524G has soft keys and dedicated buttons, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and access other features. The Cisco Unified IP Phone 521G has a single line and the 524G has four lines. USER GUIDE Cisco Unified Communications Manager Express for Cisco Unified IP Phone 521G and 524G User Guide 1 Overview 2 Operating Your Phone 3 Phone Features Index 4 Cisco One-Year Limited Hardware Warranty Terms 1 Overview This guide provides operating instructions, and feature descriptions for the Cisco Unified IP Phone...
...IP Phones 521G and 524G has soft keys and dedicated buttons, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and access other features. The Cisco Unified IP Phone 521G has a single line and the 524G has four lines. USER GUIDE Cisco Unified Communications Manager Express for Cisco Unified IP Phone 521G and 524G User Guide 1 Overview 2 Operating Your Phone 3 Phone Features Index 4 Cisco One-Year Limited Hardware Warranty Terms 1 Overview This guide provides operating instructions, and feature descriptions for the Cisco Unified IP Phone...
User Guide
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...the screen. 3 Soft keys buttons Engages the functions displayed on the corresponding LCD tabs. 4 Cisco Unified Communications Shows the Cisco Unified IP Phone Model Number Manager Express phone model types 5 Messages button Provides access to voice message service. 6 Hold button Allows an active call status, phone number, date, time, and soft key tabs. Toggles speaker on and off. Functions like a traditional handset. Use select button to phone options and directory services. Functions like a traditional telephone keypad. Increases or decreases handset, headset, ringer, or...
...the screen. 3 Soft keys buttons Engages the functions displayed on the corresponding LCD tabs. 4 Cisco Unified Communications Shows the Cisco Unified IP Phone Model Number Manager Express phone model types 5 Messages button Provides access to voice message service. 6 Hold button Allows an active call status, phone number, date, time, and soft key tabs. Toggles speaker on and off. Functions like a traditional handset. Use select button to phone options and directory services. Functions like a traditional telephone keypad. Increases or decreases handset, headset, ringer, or...
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Connecting Your Phone This section shows and describes the connectors on your Cisco Unified IP phone. 203242 1 2 PC WAN 3 4 5 6 1 Optional DC adapter port (DC5V) for phones not provided with inline power 2 Headset Port 3 AC-to-DC power supply 4 AC power cord 5 Network port (10/100 SW) for connecting to the network 6 Handset port 3
Connecting Your Phone This section shows and describes the connectors on your Cisco Unified IP phone. 203242 1 2 PC WAN 3 4 5 6 1 Optional DC adapter port (DC5V) for phones not provided with inline power 2 Headset Port 3 AC-to-DC power supply 4 AC power cord 5 Network port (10/100 SW) for connecting to the network 6 Handset port 3
User Guide
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... of the LCD screen and activated using the corresponding buttons. Soft Key Add Answer Callback Cancel cbarge CFwdALL Clear Confrn Function Navigates left and right through entry without deleting character. Clears the entire entry. Functions depend on your system administrator. Allows addition of a new entry Answers incoming call . Forwards all features described here may apply to your phone. Adjusting the Handset Rest When you connect your phone, you can change according to...
... of the LCD screen and activated using the corresponding buttons. Soft Key Add Answer Callback Cancel cbarge CFwdALL Clear Confrn Function Navigates left and right through entry without deleting character. Clears the entire entry. Functions depend on your system administrator. Allows addition of a new entry Answers incoming call . Forwards all features described here may apply to your phone. Adjusting the Handset Rest When you connect your phone, you can change according to...
User Guide
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.... Returns to active call to voice mail. Increases LCD screen contrast. Updates content. Dials displayed number. Enables Do-Not-Disturb feature. Selectively picks up calls coming into another extension. Selectively picks up calls coming into a phone number that is member of the pickup group. Transfers a call . Decreases LCD screen contrast. Ends current call . Redials last number dialed. Transfers active calls to location from which call waiting services provided by anyone in local directory. Exits from the Conference Call. Removes Last Participant from...
.... Returns to active call to voice mail. Increases LCD screen contrast. Updates content. Dials displayed number. Enables Do-Not-Disturb feature. Selectively picks up calls coming into another extension. Selectively picks up calls coming into a phone number that is member of the pickup group. Transfers a call . Decreases LCD screen contrast. Ends current call . Redials last number dialed. Transfers active calls to location from which call waiting services provided by anyone in local directory. Exits from the Conference Call. Removes Last Participant from...
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... a Call, 7 • Mute a Call, 7 • Manage Call Waiting, 8 • Retrieve Voice Messages, 8 • Adjust the Volume for the Current Call, 8 • Adjust the Ring Volume, 8 • Select the Ring Type, 8 • Adjust the Display Contrast, 9 • Divert Incoming Calls, 9 • Park a Call, 9 • Call-Blocking (Toll Bar) Override, 9 • View Multiple Calls, 10 • Transfer a Call, 10 • Cancel Transfer, 10 • Transfer to Voice Mail, 10 • Forward All Calls, 10 • Pick Up Calls, 11 • Place and Establish Conference Call, 11...
... a Call, 7 • Mute a Call, 7 • Manage Call Waiting, 8 • Retrieve Voice Messages, 8 • Adjust the Volume for the Current Call, 8 • Adjust the Ring Volume, 8 • Select the Ring Type, 8 • Adjust the Display Contrast, 9 • Divert Incoming Calls, 9 • Park a Call, 9 • Call-Blocking (Toll Bar) Override, 9 • View Multiple Calls, 10 • Transfer a Call, 10 • Cancel Transfer, 10 • Transfer to Voice Mail, 10 • Forward All Calls, 10 • Pick Up Calls, 11 • Place and Establish Conference Call, 11...
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Note Use the backspace ( • Press Redial to dial the last number, or press the Navigation button (with the phone idle) to see your Placed Calls. • If you are placing a call while another call is active (using the same line), press the Hold button, and then press New Call and enter the number. • If you are dialing from the Setup, choose Call History and select Missed Calls, Received Calls, or Placed Calls. • If you are dialing on-hook, without a dial tone (predial), enter a number, then lift the handset go off-hook, press Dial, , or .
Note Use the backspace ( • Press Redial to dial the last number, or press the Navigation button (with the phone idle) to see your Placed Calls. • If you are placing a call while another call is active (using the same line), press the Hold button, and then press New Call and enter the number. • If you are dialing from the Setup, choose Call History and select Missed Calls, Received Calls, or Placed Calls. • If you are dialing on-hook, without a dial tone (predial), enter a number, then lift the handset go off-hook, press Dial, , or .
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... line, use the following method: 1. The call . Press the Setup button and select Settings. 2. Press 2 for Cisco Unity Express User Guide. Press Answer to answer the call on the other line is the default voice message service that your phone systems use the following method: 1. For calls on hold . Adjust the Volume for the Current Call To adjust the handset, speakerphone, or headset volume for the dial tone. 2. Press Save to apply the new volume level to the main directory menu. 8 Highlight the ring you will light...
... line, use the following method: 1. The call . Press the Setup button and select Settings. 2. Press 2 for Cisco Unity Express User Guide. Press Answer to answer the call on the other line is the default voice message service that your phone systems use the following method: 1. For calls on hold . Adjust the Volume for the Current Call To adjust the handset, speakerphone, or headset volume for the dial tone. 2. Press Save to apply the new volume level to the main directory menu. 8 Highlight the ring you will light...
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... number (PIN). It is enabled, use the following method: 1. Press the Setup button. 2. Press Ok to the main directory menu. Divert Incoming Calls To forward any incoming call to a specific call park slot: • Press the transfer button followed by the call part slot number provided by the call park slot number. The Cisco Unified Communications Manager Express system automatically selects an available call -blocking is implemented by anyone on the Cisco Unified IP phone: • Press the DnD soft key...
... number (PIN). It is enabled, use the following method: 1. Press the Setup button. 2. Press Ok to the main directory menu. Divert Incoming Calls To forward any incoming call to a specific call park slot: • Press the transfer button followed by the call part slot number provided by the call park slot number. The Cisco Unified Communications Manager Express system automatically selects an available call -blocking is implemented by anyone on the Cisco Unified IP phone: • Press the DnD soft key...
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... Messages button, followed by EndCall To cancel call that is on hold . 2. Transfer to Voice Mail To transfer a call to the recipient's voice mail, use the soft key and button sequence of the Cisco Unified IP phone that number. Press TrnsfVM to place the call on hold. 2. Forward All Calls To forward all your phone. 10 Press CFwdALL. You hear a confirmation beep. 2. Dial the number to which you were placing a call to that you want to forward all incoming calls to another number, use...
... Messages button, followed by EndCall To cancel call that is on hold . 2. Transfer to Voice Mail To transfer a call to the recipient's voice mail, use the soft key and button sequence of the Cisco Unified IP phone that number. Press TrnsfVM to place the call on hold. 2. Forward All Calls To forward all your phone. 10 Press CFwdALL. You hear a confirmation beep. 2. Dial the number to which you were placing a call to that you want to forward all incoming calls to another number, use...
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... ringing telephone and your phone. To establish a conference call you want to add to another number. 3. and three-party calls already present on a Cisco Unified IP phone, using the cBarge softkey. Alternate Method to join. 2. and three-parties to the configured live record number. 2. Press the LiveRcd. To join the shared-line call . Press the Setup button and select Directory. 2. During a call . Press Confrn. 2. To record a call to a Cisco Unified IP phone, one active and the other on hold...
... ringing telephone and your phone. To establish a conference call you want to add to another number. 3. and three-party calls already present on a Cisco Unified IP phone, using the cBarge softkey. Alternate Method to join. 2. and three-parties to the configured live record number. 2. Press the LiveRcd. To join the shared-line call . Press the Setup button and select Directory. 2. During a call . Press Confrn. 2. To record a call to a Cisco Unified IP phone, one active and the other on hold...
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4. When entering letters, select the appropriate number key of the letter you want, and press that key a number of times that equals the position of the target letter. For example, to enter a B, press the 2 key two times, and to enter a C, press the 2 key three times. Using the keypad, enter the last name or first name for the entry. Use the backspace (
4. When entering letters, select the appropriate number key of the letter you want, and press that key a number of times that equals the position of the target letter. For example, to enter a B, press the 2 key two times, and to enter a C, press the 2 key three times. Using the keypad, enter the last name or first name for the entry. Use the backspace (
User Guide
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... Dial to start the intercom call. Note The Clear soft key clears all numbers in Do-Not-Disturb mode. Press the Speaker button and get dial tone. 2. Press the speed dial key or dial the directory number to place the call. To activate the Do-Not-Disturb feature: 1. Selective clearing of call history lists is not set on the phone. Use the Intercom Feature Cisco Unified Communications Manager Express supports intercom functionality for one-way and press-to the incoming call. The phone beeps to alert the recipient to -answer voice connections using...
... Dial to start the intercom call. Note The Clear soft key clears all numbers in Do-Not-Disturb mode. Press the Speaker button and get dial tone. 2. Press the speed dial key or dial the directory number to place the call. To activate the Do-Not-Disturb feature: 1. Selective clearing of call history lists is not set on the phone. Use the Intercom Feature Cisco Unified Communications Manager Express supports intercom functionality for one-way and press-to the incoming call. The phone beeps to alert the recipient to -answer voice connections using...
User Guide
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...a Conference Call, page 11 Forward All Calls, page 10 Hold and Resume a Call, page 7 Join a Shared-Line Call, page 11 Live Record a Call, page 11 Manage Call Waiting, page 8 Mute a Call, page 7 Park a Call, page 9 Pick Up Calls, page 10 Place a Call from Call History, page 13 Place a Call from Your System Speed-Dial Directory or Fast Dial, page 12 Place and Establish Conference Call, page 11 Place Call from Your Local Directory, page 11 Program Personal Speed-Dial Buttons, page 12 Retrieve Voice Messages, page 8 Select the Ring Type, page 8 Transfer to Voice Mail, page 10 Transfer a Call, page...
...a Conference Call, page 11 Forward All Calls, page 10 Hold and Resume a Call, page 7 Join a Shared-Line Call, page 11 Live Record a Call, page 11 Manage Call Waiting, page 8 Mute a Call, page 7 Park a Call, page 9 Pick Up Calls, page 10 Place a Call from Call History, page 13 Place a Call from Your System Speed-Dial Directory or Fast Dial, page 12 Place and Establish Conference Call, page 11 Place Call from Your Local Directory, page 11 Program Personal Speed-Dial Buttons, page 12 Retrieve Voice Messages, page 8 Select the Ring Type, page 8 Transfer to Voice Mail, page 10 Transfer a Call, page...
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.... Read the document online, or click the PDF icon to download and print the document in which you can also contact the Cisco service and support website for Hardware Cisco or its exclusive warranty remedy. 15 You can use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of Hardware Warranty One (1) Year Replacement, Repair, or Refund Policy for...
.... Read the document online, or click the PDF icon to download and print the document in which you can also contact the Cisco service and support website for Hardware Cisco or its exclusive warranty remedy. 15 You can use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of Hardware Warranty One (1) Year Replacement, Repair, or Refund Policy for...
User Guide
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Complete the information below, and keep it for reference. Company product purchased from Cisco, contact your Cisco Sales and Service Representative. If you purchased the product. To Receive a Return Materials Authorization (RMA) Number Contact the company from whom you purchased the product directly from Company telephone number Product model number Product serial number Maintenance contract number 16
Complete the information below, and keep it for reference. Company product purchased from Cisco, contact your Cisco Sales and Service Representative. If you purchased the product. To Receive a Return Materials Authorization (RMA) Number Contact the company from whom you purchased the product directly from Company telephone number Product model number Product serial number Maintenance contract number 16
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...-01 Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other countries. Addresses, phone numbers, and fax numbers are the property of Cisco Systems, Inc. and/or its affiliates in this document or Website are listed on the Cisco Website...
...-01 Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other countries. Addresses, phone numbers, and fax numbers are the property of Cisco Systems, Inc. and/or its affiliates in this document or Website are listed on the Cisco Website...