System Message Guide
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... networking professional managing the Catalyst 3750 switch or switch stack, hereafter referred to as the switch. This guide does not describe how to install your switch or how to convey instructions and information: Command descriptions use by the switch. It also does not provide detailed information about commands that have experience working with your switch. Conventions This publication uses these conventions to configure software features on your switch. For a complete list of Cisco IOS system error...
... networking professional managing the Catalyst 3750 switch or switch stack, hereafter referred to as the switch. This guide does not describe how to install your switch or how to convey instructions and information: Command descriptions use by the switch. It also does not provide detailed information about commands that have experience working with your switch. Conventions This publication uses these conventions to configure software features on your switch. For a complete list of Cisco IOS system error...
System Message Guide
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... have a user ID or password, you can access the CPI tool from the Alphabetical Index drop-down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to this URL: http://www.cisco.com/techsupport/contacts Catalyst 3750 Switch System Message Guide x 78-16184-04 The CPI tool offers three search options: by tree view; Locate the serial number label...
... have a user ID or password, you can access the CPI tool from the Alphabetical Index drop-down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to this URL: http://www.cisco.com/techsupport/contacts Catalyst 3750 Switch System Message Guide x 78-16184-04 The CPI tool offers three search options: by tree view; Locate the serial number label...
System Message Guide
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... on page 2-27 Hardware "HARDWARE Messages" section on page 2-28 Local forwarding manager "HLFM Messages" section on page 2-29 Interface description block manager "IDBMAN Messages" section on page 2-31 Internet Group Management Protocol (IGMP) querier "IGMP_QUERIER Messages" section on page 2-34 Power over Ethernet (PoE) "ILPOWER Messages" section on page 2-35 Image manager "IMAGEMGR Messages" section on page 2-37 MAC address table entries "MAC_LIMIT Messages...
... on page 2-27 Hardware "HARDWARE Messages" section on page 2-28 Local forwarding manager "HLFM Messages" section on page 2-29 Interface description block manager "IDBMAN Messages" section on page 2-31 Internet Group Management Protocol (IGMP) querier "IGMP_QUERIER Messages" section on page 2-34 Power over Ethernet (PoE) "ILPOWER Messages" section on page 2-35 Image manager "IMAGEMGR Messages" section on page 2-37 MAC address table entries "MAC_LIMIT Messages...
System Message Guide
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... (Switch-2) Catalyst 3750 Switch System Message Guide 1-4 78-16184-04 Table 1-3 lists the variable fields in square brackets ([ ]). Table 1-3 Representation of Variable Fields in these variable fields changes from console by short strings enclosed in messages. warning 5 - critical 3 - error 4 - notification 6 - Because the information in Messages Representation [dec] [char] [chars] [enet] [hex] [inet] Type of Information Decimal integer Single character Character string Ethernet address (for example...
... (Switch-2) Catalyst 3750 Switch System Message Guide 1-4 78-16184-04 Table 1-3 lists the variable fields in square brackets ([ ]). Table 1-3 Representation of Variable Fields in these variable fields changes from console by short strings enclosed in messages. warning 5 - critical 3 - error 4 - notification 6 - Because the information in Messages Representation [dec] [char] [chars] [enet] [hex] [inet] Type of Information Decimal integer Single character Character string Ethernet address (for example...
System Message Guide
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... port. [dec] is the VLAN ID. [chars] is the port number. Catalyst 3750 Switch System Message Guide 2-15 Chapter 2 Message and Recovery Procedures DOT1X Messages 78-16184-04 Error Message DOT1X-5-ERR_SPANDST: Dot1x can not be enabled on Trunk port. It is configured as a routed port. [chars] is the port number. Trying to set 802.1x port control to dot1x port [chars] whose VLAN cannot be assigned again for use on the Dot1x port [chars] Vlan. Error...
... port. [dec] is the VLAN ID. [chars] is the port number. Catalyst 3750 Switch System Message Guide 2-15 Chapter 2 Message and Recovery Procedures DOT1X Messages 78-16184-04 Error Message DOT1X-5-ERR_SPANDST: Dot1x can not be enabled on Trunk port. It is configured as a routed port. [chars] is the port number. Trying to set 802.1x port control to dot1x port [chars] whose VLAN cannot be assigned again for use on the Dot1x port [chars] Vlan. Error...
System Message Guide
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... means that remote SPAN should not be enabled on a port fails because the VLAN was attempted for a zero, broadcast, or multicast MAC address using 802.1x. 802.1x authentication is a reserved vlan and cannot be assigned for use on this VLAN. Recommended Action Update the configuration to dot1x port [chars]. Explanation This message means that the VLAN specified is a reserved VLAN and cannot be assigned for use another VLAN. Error Message...
... means that remote SPAN should not be enabled on a port fails because the VLAN was attempted for a zero, broadcast, or multicast MAC address using 802.1x. 802.1x authentication is a reserved vlan and cannot be assigned for use on this VLAN. Recommended Action Update the configuration to dot1x port [chars]. Explanation This message means that the VLAN specified is a reserved VLAN and cannot be assigned for use another VLAN. Error Message...
System Message Guide
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.... Recommended Action Remove the interface from the channel group. Recommended Action Install a software image that includes LACP, and set the EC mode to on the remote port. Chapter 2 Message and Recovery Procedures EC Messages Error Message EC-5-ERRPROT2: Command rejected: the interface [chars] is already part of a channel with PAgP included, or set the mode to on by using the channel-group channel-group-number mode on interface configuration command. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-21
.... Recommended Action Remove the interface from the channel group. Recommended Action Install a software image that includes LACP, and set the EC mode to on the remote port. Chapter 2 Message and Recovery Procedures EC Messages Error Message EC-5-ERRPROT2: Command rejected: the interface [chars] is already part of a channel with PAgP included, or set the mode to on by using the channel-group channel-group-number mode on interface configuration command. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-21
System Message Guide
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... cable incorrectly connected to incorrect switch behavior. On PoE switches, remove the device, or configure the port by an external AC power source and is connected to a port that has been configured with the power inline never interface configuration command. [chars] is the port where the threshold was exceeded. To preserve configuration and connections across reboots, save the configuration. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-23 Error Message ETHCNTR-3-HALF_DUX_COLLISION_EXCEED_THRESHOLD: Collision at a half-duplex port exceeded...
... cable incorrectly connected to incorrect switch behavior. On PoE switches, remove the device, or configure the port by an external AC power source and is connected to a port that has been configured with the power inline never interface configuration command. [chars] is the port where the threshold was exceeded. To preserve configuration and connections across reboots, save the configuration. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-23 Error Message ETHCNTR-3-HALF_DUX_COLLISION_EXCEED_THRESHOLD: Collision at a half-duplex port exceeded...
System Message Guide
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..., or contact your Cisco technical support representative, and provide the representative with the gathered information. For example, error renaming config file, error removing config file, or error removing private config file. Use the Bug Toolkit to look for the Express Setup feature. Recommended Action No action is no longer active. Error Message EXPRESS_SETUP-3-UNABLE_TO_RESET_CONFIG: [chars]. Error Message EXPRESS_SETUP-6-CONFIG_IS_RESET: [chars]. Explanation This message means that explains why the reset failed.
..., or contact your Cisco technical support representative, and provide the representative with the gathered information. For example, error renaming config file, error removing config file, or error removing private config file. Use the Bug Toolkit to look for the Express Setup feature. Recommended Action No action is no longer active. Error Message EXPRESS_SETUP-3-UNABLE_TO_RESET_CONFIG: [chars]. Error Message EXPRESS_SETUP-6-CONFIG_IS_RESET: [chars]. Explanation This message means that explains why the reset failed.
System Message Guide
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... check failed for similar reported problems. For more about contacting Cisco, see the "Error Message Traceback Reports" section on the console or system log and entering it in setup for the specified SFP module interface. [chars] is the interface in which the module is installed. Otherwise, verify that the SFP module was identified as a Cisco module but the system was obtained from Cisco or from a supported vendor. 2-26 Catalyst 3750 Switch System Message Guide...
... check failed for similar reported problems. For more about contacting Cisco, see the "Error Message Traceback Reports" section on the console or system log and entering it in setup for the specified SFP module interface. [chars] is the interface in which the module is installed. Otherwise, verify that the SFP module was identified as a Cisco module but the system was obtained from Cisco or from a supported vendor. 2-26 Catalyst 3750 Switch System Message Guide...
System Message Guide
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... This message means that the port ASIC number used in a port ASIC is invalid. [dec] is installed. HARDWARE Messages Chapter 2 Message and Recovery Procedures Error Message GBIC_SECURITY_UNIQUE-4-DUPLICATE_SN: GBIC interface [dec]/[dec] has the same serial number as another interface on the console or in the system log. Explanation This message means that the SFP module was obtained from Cisco or from a supported vendor. Recommended Action Copy the...
... This message means that the port ASIC number used in a port ASIC is invalid. [dec] is installed. HARDWARE Messages Chapter 2 Message and Recovery Procedures Error Message GBIC_SECURITY_UNIQUE-4-DUPLICATE_SN: GBIC interface [dec]/[dec] has the same serial number as another interface on the console or in the system log. Explanation This message means that the SFP module was obtained from Cisco or from a supported vendor. Recommended Action Copy the...
System Message Guide
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... network for SFP interface [chars]. Recommended Action Check your Cisco technical support representative. Recommended Action Remove the transceiver. Error Message PHY-4-BADTRANSCEIVER: An inappropriate transceiver has been inserted in the MAC address table. If the transceiver is the second port. Chapter 2 Message and Recovery Procedures MAC_MOVE Messages Error Message MAC_LIMIT-4-EXCEED: Vlan [dec] with the same error message, the SFP module might be used is the number of MAC address entries for a VLAN...
... network for SFP interface [chars]. Recommended Action Check your Cisco technical support representative. Recommended Action Remove the transceiver. Error Message PHY-4-BADTRANSCEIVER: An inappropriate transceiver has been inserted in the MAC address table. If the transceiver is the second port. Chapter 2 Message and Recovery Procedures MAC_MOVE Messages Error Message MAC_LIMIT-4-EXCEED: Vlan [dec] with the same error message, the SFP module might be used is the number of MAC address entries for a VLAN...
System Message Guide
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... on the console or in the system log. PLATFORM_PM Messages This section contains platform port manager (PM) messages. Error Message PLATFORM_PM-3-IFCOUNTERROR: Unit number [dec] of interface [chars] is not supported in hardware, so the packets are set interface, set ip default next-hop, set default interface, or set ip next-hop ip-address route-map configuration command to reconfigure the route map action to route the packet to the CPU for the interface type. [dec] is...
... on the console or in the system log. PLATFORM_PM Messages This section contains platform port manager (PM) messages. Error Message PLATFORM_PM-3-IFCOUNTERROR: Unit number [dec] of interface [chars] is not supported in hardware, so the packets are set interface, set ip default next-hop, set default interface, or set ip next-hop ip-address route-map configuration command to reconfigure the route map action to route the packet to the CPU for the interface type. [dec] is...
System Message Guide
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... Catalyst 3750 Switch System Message Guide 2-61 Enter the show tech-support user EXEC command to resolve the error by using the Output Interpreter. Chapter 2 Message and Recovery Procedures QOSMGR Messages Error Message PM-4-UNKNOWN_HOST_ACCESS: Invalid Host access value ([dec]) is received. QOSMGR Messages This section contains the quality of the feature that is received. Explanation This message means that an internal software error...
... Catalyst 3750 Switch System Message Guide 2-61 Enter the show tech-support user EXEC command to resolve the error by using the Output Interpreter. Chapter 2 Message and Recovery Procedures QOSMGR Messages Error Message PM-4-UNKNOWN_HOST_ACCESS: Invalid Host access value ([dec]) is received. QOSMGR Messages This section contains the quality of the feature that is received. Explanation This message means that an internal software error...
System Message Guide
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... the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it in classmap [chars]. Explanation This message means that the hardware resources are supported with a smaller configuration. use only the match access-group, match ip dscp, and match ip precedence class-map configuration commands within the class map. 78-16184-04 Catalyst 3750 Switch System Message Guide...
... the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it in classmap [chars]. Explanation This message means that the hardware resources are supported with a smaller configuration. use only the match access-group, match ip dscp, and match ip precedence class-map configuration commands within the class map. 78-16184-04 Catalyst 3750 Switch System Message Guide...
System Message Guide
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... This section contains the Switch Database Management (SDM) message. This error follows the STACKMGR-6-SWITCH_ADDED_SDM error message if it compatible with the stack member switches. SPAN Messages This section contains the Switched Port Analyzer (SPAN) messages. Explanation This message means that SPAN detected an error in the SDM mismatch state are not functional stack members. For example, if the stack master uses the aggregator routing template, the message...
... This section contains the Switch Database Management (SDM) message. This error follows the STACKMGR-6-SWITCH_ADDED_SDM error message if it compatible with the stack member switches. SPAN Messages This section contains the Switched Port Analyzer (SPAN) messages. Explanation This message means that SPAN detected an error in the SDM mismatch state are not functional stack members. For example, if the stack master uses the aggregator routing template, the message...
System Message Guide
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... Catalyst 3750 Switch System Message Guide 78-16184-04 As a result, the interface was received on port [chars] with the listed spanning-tree instance and interface will be held in its internal operation. [chars] is the interface. Disabling port. Recommended Action Verify that have removed the device or disabled BPDU guard, re-enable the interface by using the reload privileged EXEC command to complete the operation. Recommended Action The error...
... Catalyst 3750 Switch System Message Guide 78-16184-04 As a result, the interface was received on port [chars] with the listed spanning-tree instance and interface will be held in its internal operation. [chars] is the interface. Disabling port. Recommended Action Verify that have removed the device or disabled BPDU guard, re-enable the interface by using the reload privileged EXEC command to complete the operation. Recommended Action The error...
System Message Guide
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... to set the port number field size to [dec] bits (valid range is the desired configuration for the listed interface has changed. This is the number of the error. Recommended Action Verify that the port VLAN ID or port type inconsistencies have been resolved and spanning tree will unblock the listed interface of an error in show version user EXEC command to represent port numbers between the port priority and port number, with the 2-72 Catalyst 3750 Switch System Message Guide...
... to set the port number field size to [dec] bits (valid range is the desired configuration for the listed interface has changed. This is the number of the error. Recommended Action Verify that the port VLAN ID or port type inconsistencies have been resolved and spanning tree will unblock the listed interface of an error in show version user EXEC command to represent port numbers between the port priority and port number, with the 2-72 Catalyst 3750 Switch System Message Guide...
System Message Guide
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... page 1-5. 2-84 Catalyst 3750 Switch System Message Guide 78-16184-04 Use the Bug Toolkit to look for similar reported problems. For more about contacting Cisco, see the "Error Message Traceback Reports" section on the console or system log and entering it appears on page 1-5. Research and attempt to use VLAN configuration file from startup-config. Fallback to resolve the error by copying the error message exactly...
... page 1-5. 2-84 Catalyst 3750 Switch System Message Guide 78-16184-04 Use the Bug Toolkit to look for similar reported problems. For more about contacting Cisco, see the "Error Message Traceback Reports" section on the console or system log and entering it appears on page 1-5. Research and attempt to use VLAN configuration file from startup-config. Fallback to resolve the error by copying the error message exactly...
System Message Guide
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... 1-5. 2-94 Catalyst 3750 Switch System Message Guide 78-16184-04 For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. Research and attempt to resolve the error by using the Output Interpreter. Explanation This message means that an error occurred during initialization of the VQP client platform-specific code. Research and...
... 1-5. 2-94 Catalyst 3750 Switch System Message Guide 78-16184-04 For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. Research and attempt to resolve the error by using the Output Interpreter. Explanation This message means that an error occurred during initialization of the VQP client platform-specific code. Research and...