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... to an Ethernet Network with Local Power 2-22 Powering Up the Access Point 2-22 Troubleshooting 1240AG Series Autonomous Access Points 3-1 Checking the Lightweight Access Point LEDs 3-2 Checking Basic Settings 3-3 Default IP Address Behavior 3-4 Enabling the Radio Interfaces 3-4 SSID 3-4 WEP Keys 3-4 Security Settings 3-5 Low Power Condition 3-5 Intelligent Power Management 3-6 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide iv OL-8371-05
... to an Ethernet Network with Local Power 2-22 Powering Up the Access Point 2-22 Troubleshooting 1240AG Series Autonomous Access Points 3-1 Checking the Lightweight Access Point LEDs 3-2 Checking Basic Settings 3-3 Default IP Address Behavior 3-4 Enabling the Radio Interfaces 3-4 SSID 3-4 WEP Keys 3-4 Security Settings 3-5 Low Power Condition 3-5 Intelligent Power Management 3-6 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide iv OL-8371-05
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... Interface 3-17 Browser TFTP Interface 3-18 Obtaining the Access Point Image File 3-19 Connecting to the Access Point Locally 3-20 Obtaining the TFTP Server Software 3-20 Troubleshooting 1240AG Series Lightweight Access Points 4-1 Guidelines for Using Cisco Aironet Lightweight Access Points 4-2 Using DHCP Option 43 4-2 Checking the Lightweight Access Point LEDs 4-3 Low Power Condition for Lightweight Access Points 4-5 Intelligent Power Management 4-5 Configuring Power Using Controller CLI...
... Interface 3-17 Browser TFTP Interface 3-18 Obtaining the Access Point Image File 3-19 Connecting to the Access Point Locally 3-20 Obtaining the TFTP Server Software 3-20 Troubleshooting 1240AG Series Lightweight Access Points 4-1 Guidelines for Using Cisco Aironet Lightweight Access Points 4-2 Using DHCP Option 43 4-2 Checking the Lightweight Access Point LEDs 4-3 Low Power Condition for Lightweight Access Points 4-5 Intelligent Power Management 4-5 Configuring Power Using Controller CLI...
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... access points with controller information. The tips information might not be troubleshooting or even an action, but could be useful information. Conventions Preface Chapter 3, "Troubleshooting 1240AG Series Autonomous Access Points," provides troubleshooting procedures for basic problems with the lightweight access point. Appendix F, "Priming Lightweight Access Points Prior to Deployment," describes the procedure to configure DHCP Option 43 for the access point. Cisco Aironet 1240AG Series Access Point...
... access points with controller information. The tips information might not be troubleshooting or even an action, but could be useful information. Conventions Preface Chapter 3, "Troubleshooting 1240AG Series Autonomous Access Points," provides troubleshooting procedures for basic problems with the lightweight access point. Appendix F, "Priming Lightweight Access Points Prior to Deployment," describes the procedure to configure DHCP Option 43 for the access point. Cisco Aironet 1240AG Series Access Point...
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...-date, detailed troubleshooting information, refer to the Cisco Technical Support and Documentation website at the following URL: http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.html Sections in this chapter include: • Checking the Lightweight Access Point LEDs, page ...to the Default Configuration, page 3-14 • Reloading the Access Point Image, page 3-16 • Obtaining the Access Point Image File, page 3-19 • Obtaining the TFTP Server Software, page 3-20 OL-8371-05 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-1
...-date, detailed troubleshooting information, refer to the Cisco Technical Support and Documentation website at the following URL: http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.html Sections in this chapter include: • Checking the Lightweight Access Point LEDs, page ...to the Default Configuration, page 3-14 • Reloading the Access Point Image, page 3-16 • Obtaining the Access Point Image File, page 3-19 • Obtaining the TFTP Server Software, page 3-20 OL-8371-05 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-1
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...Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-2 OL-8371-05 Radio LED Status LED Green Green Blinking green Blue-green Green Pink Off Dark blue Green Green - Figure 3-1 shows the access point LEDs (for additional information refer to quickly assess the unit's status. Flash memory test ok. Normal operating condition, at least one wireless... client device is operational. Checking the Lightweight Access Point LEDs Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Checking the Lightweight Access Point LEDs If your access point ...
...Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-2 OL-8371-05 Radio LED Status LED Green Green Blinking green Blue-green Green Pink Off Dark blue Green Green - Figure 3-1 shows the access point LEDs (for additional information refer to quickly assess the unit's status. Flash memory test ok. Normal operating condition, at least one wireless... client device is operational. Checking the Lightweight Access Point LEDs Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Checking the Lightweight Access Point LEDs If your access point ...
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...access point does not communicate with wireless clients. amber - Configuration recovery in progress and Mode button is released. Flash file system failure. Bad MAC address. Transmit or receive Ethernet errors. Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Checking Basic Settings Table 3-1 LED Signals (continued) Message type Boot loader warnings Boot loader errors Cisco.... Ethernet failure during image recovery. Boot environment error. No Cisco IOS image file. OL-8371-05 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-3
...access point does not communicate with wireless clients. amber - Configuration recovery in progress and Mode button is released. Flash file system failure. Bad MAC address. Transmit or receive Ethernet errors. Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Checking Basic Settings Table 3-1 LED Signals (continued) Message type Boot loader warnings Boot loader errors Cisco.... Ethernet failure during image recovery. Boot environment error. No Cisco IOS image file. OL-8371-05 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-3
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... installed access points. Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-4 OL-8371-05 Refer to access your web-browser to the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points for instructions on configuring the SSID. Click Settings and the radio settings page displays. Click Apply. You must use the same SSID as the access point. SSID Wireless clients attempting to the access point...
... installed access points. Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-4 OL-8371-05 Refer to access your web-browser to the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points for instructions on configuring the SSID. Click Settings and the radio settings page displays. Click Apply. You must use the same SSID as the access point. SSID Wireless clients attempting to the access point...
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... full operation. Statement 353 The access point can be connected to 15.4 W with your access point and any wireless devices with the access point settings. The MAC address for the access point Ethernet port is the MAC address for in the access point, such as EAP or LEAP,... IEEE 802.3af compliant power source or an IEC60950 compliant limited power source. OL-8371-05 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-5 Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Low Power Condition WEP Keys The WEP key you use Key 3 as its transmit key,...
... full operation. Statement 353 The access point can be connected to 15.4 W with your access point and any wireless devices with the access point settings. The MAC address for the access point Ethernet port is the MAC address for in the access point, such as EAP or LEAP,... IEEE 802.3af compliant power source or an IEC60950 compliant limited power source. OL-8371-05 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-5 Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Low Power Condition WEP Keys The WEP key you use Key 3 as its transmit key,...
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... page 3-7). Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-6 OL-8371-05 Intelligent Power Management The access point requires 12.95 W of power when operating in low power mode with both radios, but the access point remains in low-power mode, your access point or your ... Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Note If your access point is connected to in-line power, do not connect the power module to operate in pre-standard compatibility mode and the access point automatically enters full power mode if these Cisco switches are detected...
... page 3-7). Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-6 OL-8371-05 Intelligent Power Management The access point requires 12.95 W of power when operating in low power mode with both radios, but the access point remains in low-power mode, your access point or your ... Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Note If your access point is connected to in-line power, do not connect the power module to operate in pre-standard compatibility mode and the access point automatically enters full power mode if these Cisco switches are detected...
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... 3 Troubleshooting 1240AG Series Autonomous Access Points Low Power Condition If your access point is operating at full power because it has detected multiple Cisco devices. AC_ADAPTOR inline power source-This message indicates the access point is not able to supply sufficient power for full operation, you should consider these options: • Upgrade to a higher-powered switch • Use a Cisco Aironet...
... 3 Troubleshooting 1240AG Series Autonomous Access Points Low Power Condition If your access point is operating at full power because it has detected multiple Cisco devices. AC_ADAPTOR inline power source-This message indicates the access point is not able to supply sufficient power for full operation, you should consider these options: • Upgrade to a higher-powered switch • Use a Cisco Aironet...
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...CDP device detected by the access point. Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-8 OL-8371-05 Note A Cisco power injector might be required. The< platform name> indicates the CDP device detected by the access point. Verify the required power ...Cisco power source has indicated it is not capable of supplying sufficient power to resolve this port: (). (where indicates the CDP device detected by the access point and indicates the Ethernet port of the CDP device. - Low Power Condition Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points...
...CDP device detected by the access point. Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-8 OL-8371-05 Note A Cisco power injector might be required. The< platform name> indicates the CDP device detected by the access point. Verify the required power ...Cisco power source has indicated it is not capable of supplying sufficient power to resolve this port: (). (where indicates the CDP device detected by the access point and indicates the Ethernet port of the CDP device. - Low Power Condition Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points...
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...sufficient power and the Cisco switch does not support Intelligent Power Management. • The access point was moved. Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Low Power Condition The< platform name> indicates the Cisco platform detected by the access point. Until the software...prevent a possible overload condition with an underpowered power source. OL-8371-05 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-9 You can configure the access point to operate with older switch software using the power inline negotiation injector override ...
...sufficient power and the Cisco switch does not support Intelligent Power Management. • The access point was moved. Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Low Power Condition The< platform name> indicates the Cisco platform detected by the access point. Until the software...prevent a possible overload condition with an underpowered power source. OL-8371-05 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-9 You can configure the access point to operate with older switch software using the power inline negotiation injector override ...
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... prestandard source no power inline negotiation injector None required3 no power inline negotiation prestandard source 3-10 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide OL-8371-05 You should check the release notes for limited power sources. ... terminal emulator to establish a session with a non-Cisco switch None required - 802.3af compliant non-Cisco switches None required - 1. Low Power Condition Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Caution If the access point receives power through PoE, the output current of the...
... prestandard source no power inline negotiation injector None required3 no power inline negotiation prestandard source 3-10 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide OL-8371-05 You should check the release notes for limited power sources. ... terminal emulator to establish a session with a non-Cisco switch None required - 802.3af compliant non-Cisco switches None required - 1. Low Power Condition Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Caution If the access point receives power through PoE, the output current of the...
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... 3 Troubleshooting 1240AG Series Autonomous Access Points Low Power Condition Step 3 Enter the write memory command to save the setting to exit the terminal session. The power source must comply with MAC Address (unchecked) Cisco Switch Power Command power inline never power inline auto OL-8371-05 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-11 Configuring the Access Point...
... 3 Troubleshooting 1240AG Series Autonomous Access Points Low Power Condition Step 3 Enter the write memory command to save the setting to exit the terminal session. The power source must comply with MAC Address (unchecked) Cisco Switch Power Command power inline never power inline auto OL-8371-05 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-11 Configuring the Access Point...
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... your access point power settings using a non-Cisco switch, changes to the power settings are not required. 3-12 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide OL-8371-05 The default username is Cisco and the default password is Cisco. b.... required - Low Power Condition Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Table 3-3 Access Point System Power Settings and Cisco Switch Commands (continued) Power Source Access Point System Power Settings Cisco Switch Power Command Cisco switch that does not support Intelligent Power ...
... your access point power settings using a non-Cisco switch, changes to the power settings are not required. 3-12 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide OL-8371-05 The default username is Cisco and the default password is Cisco. b.... required - Low Power Condition Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Table 3-3 Access Point System Power Settings and Cisco Switch Commands (continued) Power Source Access Point System Power Settings Cisco Switch Power Command Cisco switch that does not support Intelligent Power ...
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... are configured in the MAC address field. Note The carrier busy test is Cisco. You should disable pop-up blockers before proceeding. Perform these Power setting options (see Figure 3-2): a. The username and password are enabled. Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Running the Carrier Busy Test Step 5 If you should typically run the...The MAC address field is typically performed to continue. Click the Carrier Busy Test tab and the Carrier Busy Test page displays OL-8371-05 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-13
... are configured in the MAC address field. Note The carrier busy test is Cisco. You should disable pop-up blockers before proceeding. Perform these Power setting options (see Figure 3-2): a. The username and password are enabled. Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Running the Carrier Busy Test Step 5 If you should typically run the...The MAC address field is typically performed to continue. Click the Carrier Busy Test tab and the Carrier Busy Test page displays OL-8371-05 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-13
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...packets that can indicate a problem with the wireless link. When the test has completed, the test results are displayed on the access point or the web-browser interface. For best ...including passwords, WEP keys, the IP address, and the SSID. 3-14 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide OL-8371-05 When the test completes, the results ... Troubleshooting 1240AG Series Autonomous Access Points Step 6 Click Start to access the access point browser interface. Running the Ping Test You can use in the Packet Size field. b. The default username is Cisco...
...packets that can indicate a problem with the wireless link. When the test has completed, the test results are displayed on the access point or the web-browser interface. For best ...including passwords, WEP keys, the IP address, and the SSID. 3-14 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide OL-8371-05 When the test completes, the results ... Troubleshooting 1240AG Series Autonomous Access Points Step 6 Click Start to access the access point browser interface. Running the Ping Test You can use in the Packet Size field. b. The default username is Cisco...
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...pop-up blocker. Press and hold the MODE button while you must reconfigure the access point by using the web browser interface. OL-8371-05 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-15 Click System Software and the System Software page displays. ...the Web browser interface, the Telnet interface, or Cisco IOS commands. Click System Configuration and the System Configuration page displays. An Enter Network Password page displays. Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Resetting to the Default Configuration Using the MODE ...
...pop-up blocker. Press and hold the MODE button while you must reconfigure the access point by using the web browser interface. OL-8371-05 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide 3-15 Click System Software and the System Software page displays. ...the Web browser interface, the Telnet interface, or Cisco IOS commands. Click System Configuration and the System Configuration page displays. An Enter Network Password page displays. Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Resetting to the Default Configuration Using the MODE ...
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... image from the access point. Note If the access point is still fully operational and you can use the MODE button when the access point has a corrupt firmware image. However, you want to the access point. 3-16 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide OL-8371-05 Activate the TFTP server. Reloading the Access Point Image Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Step 6 Click...
... image from the access point. Note If the access point is still fully operational and you can use the MODE button when the access point has a corrupt firmware image. However, you want to the access point. 3-16 Cisco Aironet 1240AG Series Access Point Hardware Installation Guide OL-8371-05 Activate the TFTP server. Reloading the Access Point Image Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Step 6 Click...
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... press Enter. Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Reloading the Access Point Image Step 8 Step 9 Hold the MODE button until the Radio LED turns a red color (approximately 20 to reload the image file. After the access point reboots, you should disable your PC. An Enter Network Password page displays. The default username is Cisco and the default...
... press Enter. Chapter 3 Troubleshooting 1240AG Series Autonomous Access Points Reloading the Access Point Image Step 8 Step 9 Hold the MODE button until the Radio LED turns a red color (approximately 20 to reload the image file. After the access point reboots, you should disable your PC. An Enter Network Password page displays. The default username is Cisco and the default...