imageCLASS D680 Printer Guide
Page 2
... issues Printing with the CAPT Checking the Status of a Print Job Troubleshooting CAPT issues Quick Start Guide Reference Guide Fax Guide Printer Guide ii This documentation has been designed so that you can easily use your machine ... the machine Setting up paper Quick guide for making copies Quick guide for sending faxes Installing the CAPT Document and paper handling Making copies Maintenance Troubleshooting feed and copy issues .......... Using Your Documentation Your machine includes the following documentation.
... issues Printing with the CAPT Checking the Status of a Print Job Troubleshooting CAPT issues Quick Start Guide Reference Guide Fax Guide Printer Guide ii This documentation has been designed so that you can easily use your machine ... the machine Setting up paper Quick guide for making copies Quick guide for sending faxes Installing the CAPT Document and paper handling Making copies Maintenance Troubleshooting feed and copy issues .......... Using Your Documentation Your machine includes the following documentation.
imageCLASS D680 Printer Guide
Page 3
iii How This Manual Is Organized Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Appendix Index Glossary Before You Start Installing the Canon Advanced Printing Technology (CAPT) Printer Properties Checking the Status of a Print Job Troubleshooting Printer Specifications •Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. •However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
iii How This Manual Is Organized Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Appendix Index Glossary Before You Start Installing the Canon Advanced Printing Technology (CAPT) Printer Properties Checking the Status of a Print Job Troubleshooting Printer Specifications •Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. •However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
imageCLASS D680 Printer Guide
Page 5
...1-9 Parallel Port Users 1-11 Network Users 1-23 Connecting to the imageCLASS D600 Series Already on Your Network 1-23 Printer Sharing 1-26 Connecting the imageCLASS D600 Series as a Network Printer 1-27 "Canon PC1200 iC D600 iR1200G" Group 1-37 Printing with the CAPT 1-38... of a Print Job Opening the Status Window 3-2 Using Canon PC1200/iC D600/iR1200G Status Window . . . . . 3-3 Network Printer Status 3-12 The Status Window Icon 3-13 Closing the Status Window 3-13 Messages 3-13 Chapter 5: Troubleshooting Finding Information 4-1 Printer Problems 4-2 CAPT Problems 4-4 CAPT Messages...
...1-9 Parallel Port Users 1-11 Network Users 1-23 Connecting to the imageCLASS D600 Series Already on Your Network 1-23 Printer Sharing 1-26 Connecting the imageCLASS D600 Series as a Network Printer 1-27 "Canon PC1200 iC D600 iR1200G" Group 1-37 Printing with the CAPT 1-38... of a Print Job Opening the Status Window 3-2 Using Canon PC1200/iC D600/iR1200G Status Window . . . . . 3-3 Network Printer Status 3-12 The Status Window Icon 3-13 Closing the Status Window 3-13 Messages 3-13 Chapter 5: Troubleshooting Finding Information 4-1 Printer Problems 4-2 CAPT Problems 4-4 CAPT Messages...
imageCLASS D680 Printer Guide
Page 48
..., the CAPT program group is not working properly, it might help to uninstall and then install it again. ( Chapter 4, Troubleshooting.) Installing the Canon Advanced Printing Technology 2-37 If the CAPT is created. You can select the following from the PC1200 iC D600 iR1200G group: ... D600/iR1200G Status Window. • Canon PC1200 iC D600 iR1200G Trouble Shooter Starts the Trouble Shooter program for the CAPT. It helps you solve printing problems in Windows 95/98/Me or NT 4.0/2000/XP. ( Chapter 4, Troubleshooting.) • Canon PC1200 iC D600 iR1200G Uninstallation Starts the...
..., the CAPT program group is not working properly, it might help to uninstall and then install it again. ( Chapter 4, Troubleshooting.) Installing the Canon Advanced Printing Technology 2-37 If the CAPT is created. You can select the following from the PC1200 iC D600 iR1200G group: ... D600/iR1200G Status Window. • Canon PC1200 iC D600 iR1200G Trouble Shooter Starts the Trouble Shooter program for the CAPT. It helps you solve printing problems in Windows 95/98/Me or NT 4.0/2000/XP. ( Chapter 4, Troubleshooting.) • Canon PC1200 iC D600 iR1200G Uninstallation Starts the...
imageCLASS D680 Printer Guide
Page 91
Finding Information Problem See page Printer Problems CAPT Problems 5-2 5 5-4 Troubleshooting CAPT Messages 5-6 Using the Trouble Shooter 5-8 Uninstalling the CAPT 5-10 If you have one or a combination of causes, including a computer malfunction, software errors..., or your printed output is not what you expected, the problem is not operating properly, try the suggestions in the order listed. Chapter 5 Troubleshooting This chapter includes information to help you solve printer problems. A problem might have a problem with your printer and you cannot resolve it by referring...
Finding Information Problem See page Printer Problems CAPT Problems 5-2 5 5-4 Troubleshooting CAPT Messages 5-6 Using the Trouble Shooter 5-8 Uninstalling the CAPT 5-10 If you have one or a combination of causes, including a computer malfunction, software errors..., or your printed output is not what you expected, the problem is not operating properly, try the suggestions in the order listed. Chapter 5 Troubleshooting This chapter includes information to help you solve printer problems. A problem might have a problem with your printer and you cannot resolve it by referring...
imageCLASS D680 Printer Guide
Page 92
... port setting See your print job priority. 5-2 Make sure paper is securely plugged into both the machine and the AC outlet. Check the Canon PC1200/iC D600/ iR1200G Status Window for stalled jobs. Check that the cartridge is working properly. Make sure the power cord is loaded....Paper might not be supplying power. turned on and working on the printer. AC outlet might not be Check your cable. loose. Troubleshooting Your computer might slow down. A copy job might not be modified. The cartridge might not have been completed due to be installed correctly.
... port setting See your print job priority. 5-2 Make sure paper is securely plugged into both the machine and the AC outlet. Check the Canon PC1200/iC D600/ iR1200G Status Window for stalled jobs. Check that the cartridge is working properly. Make sure the power cord is loaded....Paper might not be supplying power. turned on and working on the printer. AC outlet might not be Check your cable. loose. Troubleshooting Your computer might slow down. A copy job might not be modified. The cartridge might not have been completed due to be installed correctly.
imageCLASS D680 Printer Guide
Page 93
... wrong printer is selected in the Printers (in the Printers folder. Make sure the Canon PC1200/iC D600/ iR1200G is selected in Windows XP, Printers and Faxes) folder. shielded interface cable. If you have a high-quality Troubleshooting system problem. Make sure the printer is properly loaded in your BIOS setup is working...
... wrong printer is selected in the Printers (in the Printers folder. Make sure the Canon PC1200/iC D600/ iR1200G is selected in Windows XP, Printers and Faxes) folder. shielded interface cable. If you have a high-quality Troubleshooting system problem. Make sure the printer is properly loaded in your BIOS setup is working...
imageCLASS D680 Printer Guide
Page 94
...information, see Windows Help. 5-4 Troubleshooting To check if the CAPT is unchecked. Connect the printer driver to "Using the Trouble Shooter" on page 5- 10. Specify the CAPT (Canon PC1200/iC D600/iR1200G) as the default printer driver for the imageCLASS D600 series. CAPT Problems Problem Cause... Solution CAPT is not working properly The CAPT (Canon PC1200/iC D600/ iR1200G) is checked in the CDROM ...
...information, see Windows Help. 5-4 Troubleshooting To check if the CAPT is unchecked. Connect the printer driver to "Using the Trouble Shooter" on page 5- 10. Specify the CAPT (Canon PC1200/iC D600/iR1200G) as the default printer driver for the imageCLASS D600 series. CAPT Problems Problem Cause... Solution CAPT is not working properly The CAPT (Canon PC1200/iC D600/ iR1200G) is checked in the CDROM ...
imageCLASS D680 Printer Guide
Page 95
...and Maintenance in the Control Panel. For Windows 2000/XP, select [Hardware] 5 Troubleshooting tab and click [Device Manager] button. 4) Delete ONLY the following , depending on the OS you are using; [Canon PC1200/iC D600/iR1200G], [Canon CAPT USB Printer], or [Unknown]. 5) Close the Control Panel and unplug the ...Windows XP is turned on CDROM" error when starting the CD-ROM Menu. For Windows 2000/XP, select [USB Printing Support] or [Canon CAPT USB Printer], and uninstall from the hard disk drive. Windows may not operate properly. using a USB cable and the printer is ...
...and Maintenance in the Control Panel. For Windows 2000/XP, select [Hardware] 5 Troubleshooting tab and click [Device Manager] button. 4) Delete ONLY the following , depending on the OS you are using; [Canon PC1200/iC D600/iR1200G], [Canon CAPT USB Printer], or [Unknown]. 5) Close the Control Panel and unplug the ...Windows XP is turned on CDROM" error when starting the CD-ROM Menu. For Windows 2000/XP, select [USB Printing Support] or [Canon CAPT USB Printer], and uninstall from the hard disk drive. Windows may not operate properly. using a USB cable and the printer is ...
imageCLASS D680 Printer Guide
Page 96
... Out of the machine, or refer to the correct position. Add paper. Follow the instructions on the LCD screen of Paper paper, printing starts automatically. 5 Troubleshooting Paper Jam 1) Paper has jammed in the Status Window. To resume printing slide the platen unit to the Reference Guide for available memory. The Multi...
... Out of the machine, or refer to the correct position. Add paper. Follow the instructions on the LCD screen of Paper paper, printing starts automatically. 5 Troubleshooting Paper Jam 1) Paper has jammed in the Status Window. To resume printing slide the platen unit to the Reference Guide for available memory. The Multi...
imageCLASS D680 Printer Guide
Page 97
... and connected correctly. Please wait until the job is finished. Energy Saver Mode The printer is not bi-directional. Contact your Canon authorised service representative. Reference Guide Device Busy The device is being used by another job. Message Action Communication error Your computer...off, the cable is disconnected, or the cable is in the energy saver mode. Port Busy The printer port is being used . Troubleshooting Waiting to the Stopped large amount of data, or a data transfer error occurred. Incompatible Device The connected device cannot be used by ...
... and connected correctly. Please wait until the job is finished. Energy Saver Mode The printer is not bi-directional. Contact your Canon authorised service representative. Reference Guide Device Busy The device is being used by another job. Message Action Communication error Your computer...off, the cable is disconnected, or the cable is in the energy saver mode. Port Busy The printer port is being used . Troubleshooting Waiting to the Stopped large amount of data, or a data transfer error occurred. Incompatible Device The connected device cannot be used by ...
imageCLASS D680 Printer Guide
Page 98
...as : • How to correct the problem • The problem cannot be corrected by the Trouble Shooter • Continue troubleshooting • Exit Trouble Shooter • Display help information If Trouble Shooter is a utility for system configuration setting errors, and...• RapidPort communication device drivers (Windows NT 4.0/2000/XP) • Language monitor 5 Troubleshooting • Printer drivers • Status Window • Printer Properties settings • Canon PC1200 iC D600 iR1200G program folder If the Trouble Shooter encounters a problem, it performs network-...
...as : • How to correct the problem • The problem cannot be corrected by the Trouble Shooter • Continue troubleshooting • Exit Trouble Shooter • Display help information If Trouble Shooter is a utility for system configuration setting errors, and...• RapidPort communication device drivers (Windows NT 4.0/2000/XP) • Language monitor 5 Troubleshooting • Printer drivers • Status Window • Printer Properties settings • Canon PC1200 iC D600 iR1200G program folder If the Trouble Shooter encounters a problem, it performs network-...
imageCLASS D680 Printer Guide
Page 99
IMPORTANT 5-9 Troubleshooting In the Exit dialog box, Trouble Shooter prompts if you click OK in your files, it saves a log file with the extension of .log. When ..., the Windows Restart dialog box appears. When you want to save the results as \windows\temp or \temp. You must run Trouble Shooter for the Canon PC1200/iC D600/iR1200G on the same operating system. While Trouble Shooter is done checking your 5 system temp directory, such as a text file. Check the...
IMPORTANT 5-9 Troubleshooting In the Exit dialog box, Trouble Shooter prompts if you click OK in your files, it saves a log file with the extension of .log. When ..., the Windows Restart dialog box appears. When you want to save the results as \windows\temp or \temp. You must run Trouble Shooter for the Canon PC1200/iC D600/iR1200G on the same operating system. While Trouble Shooter is done checking your 5 system temp directory, such as a text file. Check the...
imageCLASS D680 Printer Guide
Page 100
...on-screen instructions. 5 5 Windows 95/98/Me: Click OK and your system. • In Windows NT 4.0/2000/XP, you cannot uninstall the Canon Advanced Printing NOTE Technology unless you have the installation software available for installation. To uninstall: 1 Click the Start button, then point to Programs (in ...Windows XP, All Programs). 2 Point to restart your system restarts. Before uninstalling the CAPT, make sure you have administrative privileges. 5-10 Troubleshooting Uninstalling the CAPT If the CAPT is not working properly, it might help to remove it and install it again.
...on-screen instructions. 5 5 Windows 95/98/Me: Click OK and your system. • In Windows NT 4.0/2000/XP, you cannot uninstall the Canon Advanced Printing NOTE Technology unless you have the installation software available for installation. To uninstall: 1 Click the Start button, then point to Programs (in ...Windows XP, All Programs). 2 Point to restart your system restarts. Before uninstalling the CAPT, make sure you have administrative privileges. 5-10 Troubleshooting Uninstalling the CAPT If the CAPT is not working properly, it might help to remove it and install it again.
imageCLASS D680 Printer Guide
Page 104
...print job list 3-11 quality tab 2-26, 2-27 print job log 3-10 scheduling tab 2-18 using 3-9 security tab 2-19 The Canon CAPT Tools 1-37 sharing tab 2-18 The cassette is out of paper 4-6 Windows NT 4.0/2000 1-9 The Multi-purpose Tray is Out ... Time-out, device 4-3 Toner G-8 saver G-8 Toolbar status window 3-3 using 3-8 Trademarks 1-iv Transfer roller G-8 Trouble Shooter 1-37, 4-8-4-9 Troubleshooting 4-1-4-10 printer problems 4-2-4-3 removing Canon Advanced Printing Technology (Uninstallation) 4-10 USB class driver is not properly installed 4-5 U Uninstallation 4-10 I-3
...print job list 3-11 quality tab 2-26, 2-27 print job log 3-10 scheduling tab 2-18 using 3-9 security tab 2-19 The Canon CAPT Tools 1-37 sharing tab 2-18 The cassette is out of paper 4-6 Windows NT 4.0/2000 1-9 The Multi-purpose Tray is Out ... Time-out, device 4-3 Toner G-8 saver G-8 Toolbar status window 3-3 using 3-8 Trademarks 1-iv Transfer roller G-8 Trouble Shooter 1-37, 4-8-4-9 Troubleshooting 4-1-4-10 printer problems 4-2-4-3 removing Canon Advanced Printing Technology (Uninstallation) 4-10 USB class driver is not properly installed 4-5 U Uninstallation 4-10 I-3
imageCLASS D680 Fax Guide
Page 2
... issues Printing with the CAPT Checking the status of a print job Troubleshooting CAPT issues Fax Guide Only for the imageCLASS D680 model Printer Guide • Documentation is a trademark of Canon, Inc. Copyright Copyright ©2002 by any form or by Canon, Inc. This documentation has been designed so that you can easily use your machine...
... issues Printing with the CAPT Checking the status of a print job Troubleshooting CAPT issues Fax Guide Only for the imageCLASS D680 model Printer Guide • Documentation is a trademark of Canon, Inc. Copyright Copyright ©2002 by any form or by Canon, Inc. This documentation has been designed so that you can easily use your machine...
imageCLASS D680 Fax Guide
Page 5
... Tone Dialing.........6-2 Chapter 7: Reports and Lists Summary of Reports and Lists 7-1 ACTIVITY REPORT 7-2 TX (Transmission) REPORT 7-3 MULTI TX/RX (Transaction) REPORT ........7-4 RX (Reception) REPORT 7-4 Chapter 8: Troubleshooting LCD Messages 8-1 Faxing Problems 8-2 Sending Problems 8-2 Receiving Problems 8-3 Telephone Problems 8-5 If a Power Cut Occurs 8-5 If You Cannot Solve the Problem 8-6 Chapter 9: Setting the Additional Functions...
... Tone Dialing.........6-2 Chapter 7: Reports and Lists Summary of Reports and Lists 7-1 ACTIVITY REPORT 7-2 TX (Transmission) REPORT 7-3 MULTI TX/RX (Transaction) REPORT ........7-4 RX (Reception) REPORT 7-4 Chapter 8: Troubleshooting LCD Messages 8-1 Faxing Problems 8-2 Sending Problems 8-2 Receiving Problems 8-3 Telephone Problems 8-5 If a Power Cut Occurs 8-5 If You Cannot Solve the Problem 8-6 Chapter 9: Setting the Additional Functions...
imageCLASS D680 Fax Guide
Page 70
...becomes full while scanning documents using the ADF, the document being scanned stops in the ADF. Also, print or delete any faxes. Troubleshooting HANG UP PHONE The handset is not placed in the cassette (→ Set-up Instructions), replace the cartridge (→ Reference Guide),... fax in memory because paper or toner ran out, or a paper jam occurred. For other messages → Reference Guide. Chapter 8 Troubleshooting LCD Messages The following messages are displayed in the LCD when the machine performs a function or if it assigns a unique identification number (...
...becomes full while scanning documents using the ADF, the document being scanned stops in the ADF. Also, print or delete any faxes. Troubleshooting HANG UP PHONE The handset is not placed in the cassette (→ Set-up Instructions), replace the cartridge (→ Reference Guide),... fax in memory because paper or toner ran out, or a paper jam occurred. For other messages → Reference Guide. Chapter 8 Troubleshooting LCD Messages The following messages are displayed in the LCD when the machine performs a function or if it assigns a unique identification number (...
imageCLASS D680 Fax Guide
Page 72
... line may have to switch automatically between telephone and fax reception. If you will have a bad connection. • Lower the transmission speed. (→ p. 9-4) Receiving Problems Troubleshooting ❚ Cannot receive a fax automatically. ❚ Cannot send using Error Correction Mode (ECM).
... line may have to switch automatically between telephone and fax reception. If you will have a bad connection. • Lower the transmission speed. (→ p. 9-4) Receiving Problems Troubleshooting ❚ Cannot receive a fax automatically. ❚ Cannot send using Error Correction Mode (ECM).
imageCLASS D680 Fax Guide
Page 74
During a power cut . 12/03/2001 15:38 FAX 123 4567 CANON TX/RX NO MODE 0023 SEQ. SET TIME 3 12/03 14:23 1 12/03 14:28 001 ST. TIME • Make sure that LTR-size ... 0024 TRANSMIT MEMORY CLEAR REPORT MEMORY FILES DELETED DESTINATION TEL/ID [ 01] Canon CANADA [ 05] Canon OPTICS [A 32] Canon UK PGS. Any sent or received documents stored in the cartridge when power is set for the correct telephone line type. (→ p. 2-7) Troubleshooting ❚ The telephone disconnects while you cannot use (pulse/tone). • Make...
During a power cut . 12/03/2001 15:38 FAX 123 4567 CANON TX/RX NO MODE 0023 SEQ. SET TIME 3 12/03 14:23 1 12/03 14:28 001 ST. TIME • Make sure that LTR-size ... 0024 TRANSMIT MEMORY CLEAR REPORT MEMORY FILES DELETED DESTINATION TEL/ID [ 01] Canon CANADA [ 05] Canon OPTICS [A 32] Canon UK PGS. Any sent or received documents stored in the cartridge when power is set for the correct telephone line type. (→ p. 2-7) Troubleshooting ❚ The telephone disconnects while you cannot use (pulse/tone). • Make...