Quick Start Guide
Page 36
... lamp is flashing even though ink remains in that the correct ink tank color is empty or running the print head maintenance, align the print head. If the ink tank lamp is inserted in the printer driver settings. If missing lines or white stripes appear After print head cleaning... to fully insert it is unlit, press the mark on page 36. If the problem remains after running low. Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in each position. If the ruled lines are shifted...
... lamp is flashing even though ink remains in that the correct ink tank color is empty or running the print head maintenance, align the print head. If the ink tank lamp is inserted in the printer driver settings. If missing lines or white stripes appear After print head cleaning... to fully insert it is unlit, press the mark on page 36. If the problem remains after running low. Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in each position. If the ruled lines are shifted...
Quick Start Guide
Page 37
When photos cannot be printed properly from a digital camera, refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of paper or paper jams, a troubleshooting message is Displayed on page 43 When an Error Occurs When an error occurs ... error message is displayed on the LCD, refer to PC Properly" on page 35 "Print Results Not Satisfactory or Contains Errors" on page 36 "Troubleshooting Printer Hardware" on page 39 "Paper Does Not Feed Properly" on page 41 "Paper Jams" on page 41 "An Error Message is displayed on the Screen...
When photos cannot be printed properly from a digital camera, refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of paper or paper jams, a troubleshooting message is Displayed on page 43 When an Error Occurs When an error occurs ... error message is displayed on the LCD, refer to PC Properly" on page 35 "Print Results Not Satisfactory or Contains Errors" on page 36 "Troubleshooting Printer Hardware" on page 39 "Paper Does Not Feed Properly" on page 41 "Paper Jams" on page 41 "An Error Message is displayed on the Screen...
Quick Start Guide
Page 38
... icon is not displayed on the screen that appears next. 4. If this problem persists, refer to an error, Windows may be terminated due to your desktop to proceed beyond the Printer Connection screen Double-click the CD-ROM icon on the Welcome screen, then ... Setup Instructions and reinstall the driver. 34 Contact the Customer Care Center. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions packaged with the CDROM. Click...
... icon is not displayed on the screen that appears next. 4. If this problem persists, refer to an error, Windows may be terminated due to your desktop to proceed beyond the Printer Connection screen Double-click the CD-ROM icon on the Welcome screen, then ... Setup Instructions and reinstall the driver. 34 Contact the Customer Care Center. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions packaged with the CDROM. Click...
Quick Start Guide
Page 39
...PC supports USB 2.0 Hi-Speed connection. The USB 2.0 Hi-Speed driver operates properly. Your environment is not fully compatible with USB 2.0, the printer will operate at a lower speed provided under USB 1.1. You are recommended to use the cable no longer than 3 meters. If your computer, ...compatible with USB 2.0. Both the USB cable and USB hub support USB 2.0 Hi-Speed connection. When You Connect to PC Properly Troubleshooting Problem Possible Cause Try This Printing Speed Is Slow/USB 2.0 HiSpeed Connection Does Not Work. Check the following to ensure that your PC. ...
...PC supports USB 2.0 Hi-Speed connection. The USB 2.0 Hi-Speed driver operates properly. Your environment is not fully compatible with USB 2.0, the printer will operate at a lower speed provided under USB 1.1. You are recommended to use the cable no longer than 3 meters. If your computer, ...compatible with USB 2.0. Both the USB cable and USB hub support USB 2.0 Hi-Speed connection. When You Connect to PC Properly Troubleshooting Problem Possible Cause Try This Printing Speed Is Slow/USB 2.0 HiSpeed Connection Does Not Work. Check the following to ensure that your PC. ...
Quick Start Guide
Page 40
... the Direct Printing Guide. Refer to "Replacing an Ink Tank" in the Direct Printing Guide. It may resolve the problem. When a specific color is printed. Glossy photo paper other than the Canon genuine paper is not set Be sure to set the Print Quality setting to "Printing the Nozzle Check Pattern" in... Setting. 3. On the Main tab, click High for higher print quality. 1. Refer to High in Windows, or Fine in "Routine Maintenance" of the printer driver, ensure that the Media Type selected matches the paper loaded. Paper loaded wrong side up Check the print side of the...
... the Direct Printing Guide. Refer to "Replacing an Ink Tank" in the Direct Printing Guide. It may resolve the problem. When a specific color is printed. Glossy photo paper other than the Canon genuine paper is not set Be sure to set the Print Quality setting to "Printing the Nozzle Check Pattern" in... Setting. 3. On the Main tab, click High for higher print quality. 1. Refer to High in Windows, or Fine in "Routine Maintenance" of the printer driver, ensure that the Media Type selected matches the paper loaded. Paper loaded wrong side up Check the print side of the...
Quick Start Guide
Page 41
...the inside of the Direct Printing Guide. Troubleshooting Problem Printed Ruled Lines are Displaced Possible Cause Print head is misaligned Print Quality not set the Print Quality setting to High in Windows, or Fine in Macintosh. 1. Open the printer properties dialog box. 2. Drag the Print Quality... roller is or Ink Blots too thin Incorrect paper type 1. Use photo paper such as Canon's Photo Paper Pro to "Aligning Print Head-Auto head align" in deep color that have high color saturation. Printed Paper Curls Paper being used In the Print dialog box of the User's ...
...the inside of the Direct Printing Guide. Troubleshooting Problem Printed Ruled Lines are Displaced Possible Cause Print head is misaligned Print Quality not set the Print Quality setting to High in Windows, or Fine in Macintosh. 1. Open the printer properties dialog box. 2. Drag the Print Quality... roller is or Ink Blots too thin Incorrect paper type 1. Use photo paper such as Canon's Photo Paper Pro to "Aligning Print Head-Auto head align" in deep color that have high color saturation. Printed Paper Curls Paper being used In the Print dialog box of the User's ...
Quick Start Guide
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...Problem Printed Surface is Scratched/Back of the paper is curled, the paper may become dirty or the paper may not feed properly. Open the Canon IJ Printer Utility dialog box. 2. When Prevent paper abrasion is selected in the printer properties dialog box (Windows) or selected from the pop-up the paper in the Canon... IJ Printer Utility dialog box (Macintosh), the setting is...
...Problem Printed Surface is Scratched/Back of the paper is curled, the paper may become dirty or the paper may not feed properly. Open the Canon IJ Printer Utility dialog box. 2. When Prevent paper abrasion is selected in the printer properties dialog box (Windows) or selected from the pop-up the paper in the Canon... IJ Printer Utility dialog box (Macintosh), the setting is...
Quick Start Guide
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... off the ink tank as possible after printing finishes. Refer to "Replacing an Ink Tank" in the wrong position. Troubleshooting Printer Hardware Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Ink tank is empty Try This If the ink tank lamp is flashing fast, ink is... empty. Ink tank is not installed in the correct position If an ink tank lamp is flashing even though ink remains in that the correct ink tank color...
... off the ink tank as possible after printing finishes. Refer to "Replacing an Ink Tank" in the wrong position. Troubleshooting Printer Hardware Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Ink tank is empty Try This If the ink tank lamp is flashing fast, ink is... empty. Ink tank is not installed in the correct position If an ink tank lamp is flashing even though ink remains in that the correct ink tank color...
Quick Start Guide
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...) or the Page Setup dialog box of it may be degraded. Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause There may be problems with the reduced printing function. 1. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the Page Setup tab and select Use...
...) or the Page Setup dialog box of it may be degraded. Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause There may be problems with the reduced printing function. 1. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the Page Setup tab and select Use...
Quick Start Guide
Page 45
... feeder. Refer to "Paper jams" in the portrait orientation regardless of the print direction of the Direct Printing Guide. Paper Jams Problem Paper Jams Possible Cause Paper jams in the paper output slot/ auto sheet feeder Try This Remove the paper in the cassette jams... auto sheet feeder Depending on the environment in "Troubleshooting" of the printer (Transport Unit). Refer to "Paper jams" in which it is Clean the paper feed roller. Paper Does Not Feed Properly Troubleshooting Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to...
... feeder. Refer to "Paper jams" in the portrait orientation regardless of the print direction of the Direct Printing Guide. Paper Jams Problem Paper Jams Possible Cause Paper jams in the paper output slot/ auto sheet feeder Try This Remove the paper in the cassette jams... auto sheet feeder Depending on the environment in "Troubleshooting" of the printer (Transport Unit). Refer to "Paper jams" in which it is Clean the paper feed roller. Paper Does Not Feed Properly Troubleshooting Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to...
Quick Start Guide
Page 46
Select the icon of your printer. 3. A USB port is selected if either USBnnn (Canon iP6700D) or MPUSBPRNnn (Canon iP6700D) (where n is a number) is off, turn the printer on. Click Start, and select All Programs (or Programs), the name of your printer, and Uninstall. 2. To print ...Settings, and then Printers. 2. Open the File menu and select Properties. 4. If successful, the problem may occur in the Easy Setup Instructions and reinstall the printer driver. Uninstall then reinstall the printer driver. 1. Follow the procedures described in the printer. Check Page Size...
Select the icon of your printer. 3. A USB port is selected if either USBnnn (Canon iP6700D) or MPUSBPRNnn (Canon iP6700D) (where n is a number) is off, turn the printer on. Click Start, and select All Programs (or Programs), the name of your printer, and Uninstall. 2. To print ...Settings, and then Printers. 2. Open the File menu and select Properties. 4. If successful, the problem may occur in the Easy Setup Instructions and reinstall the printer driver. Uninstall then reinstall the printer driver. 1. Follow the procedures described in the printer. Check Page Size...
Quick Start Guide
Page 47
...OS X v.10.2.8, select Edit Printer List from the Printer pop-up menu. 2. If successful, the problem may have been with this printer Automatic Print Head alignment failed Try This Ensure that iP6700D is displayed and the check box is selected in the Printer List. 3. If iP6700D is Displayed on the model or...OK button. may have occurred If the problem remains, contact the Customer Care Center. 43 Close the inner cover, then press the OK button. Ensure that the printer is displayed in the screen that is nearly full. Select iP6700D on the LCD" in ink absorber to...
...OS X v.10.2.8, select Edit Printer List from the Printer pop-up menu. 2. If successful, the problem may have been with this printer Automatic Print Head alignment failed Try This Ensure that iP6700D is displayed and the check box is selected in the Printer List. 3. If iP6700D is Displayed on the model or...OK button. may have occurred If the problem remains, contact the Customer Care Center. 43 Close the inner cover, then press the OK button. Ensure that the printer is displayed in the screen that is nearly full. Select iP6700D on the LCD" in ink absorber to...
Direct Printing Guide
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... to select the option on page 46. (10)Alarm Lamp Lighting: an error has occurred and the printer is pressed during printing, the printer aborts printing. 4 If an error occurs, press to resume printing after resolving a printer problem. (13) Buttons Allows you to be printed, selecting a menu item or other settings. If this button...
... to select the option on page 46. (10)Alarm Lamp Lighting: an error has occurred and the printer is pressed during printing, the printer aborts printing. 4 If an error occurs, press to resume printing after resolving a printer problem. (13) Buttons Allows you to be printed, selecting a menu item or other settings. If this button...
Direct Printing Guide
Page 57
... more ink than standard print head cleaning, so perform this does not solve the problem, the print head may be absorbed in all ink tanks and turn off the printer. When one specific color only does not print, see "Replacing an Ink Tank" on page 53. Contact the Customer Care Center. ... and ensure that cleaning the print head causes ink used for cleaning to perform another print head deep cleaning 24 hours after turning off the printer. This takes about 1-2 minutes. The confirmation screen is displayed. (5) Use the buttons to select Deep cleaning and then press the OK button. If ...
... more ink than standard print head cleaning, so perform this does not solve the problem, the print head may be absorbed in all ink tanks and turn off the printer. When one specific color only does not print, see "Replacing an Ink Tank" on page 53. Contact the Customer Care Center. ... and ensure that cleaning the print head causes ink used for cleaning to perform another print head deep cleaning 24 hours after turning off the printer. This takes about 1-2 minutes. The confirmation screen is displayed. (5) Use the buttons to select Deep cleaning and then press the OK button. If ...
Direct Printing Guide
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...; "An Unintended Language is Displayed on the LCD" on page 60 • "Printer Does Not Start/Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks" on page 61 • "Back of the printer. Replace the ink tank and close the cover. U041 Try This • Photo ...printing is no photos in progress and you cannot find the symptom corresponding to a certain problem, refer to continue printing, press the OK button with the ink tank installed. See "Memory Cards Supported by This Printer" on page 48. 57 Replace the empty ink tank immediately after the printing. The ...
...; "An Unintended Language is Displayed on the LCD" on page 60 • "Printer Does Not Start/Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks" on page 61 • "Back of the printer. Replace the ink tank and close the cover. U041 Try This • Photo ...printing is no photos in progress and you cannot find the symptom corresponding to a certain problem, refer to continue printing, press the OK button with the ink tank installed. See "Memory Cards Supported by This Printer" on page 48. 57 Replace the empty ink tank immediately after the printing. The ...
Direct Printing Guide
Page 60
...waste ink absorber is nearly full. The remaining level of the printer.) Canon recommends that the ink absorber is almost full. U130 Try This...full, contact the Customer Care Center. (You will need to replace a particular part of the following color is not supported by refilled ink tanks. 58 Once the ink absorber becomes completely full, printing cannot... be damaged. After carrying out the above measures, if the problem continues after connecting the device to select a print mode before connecting the device. The remaining ink ...
...waste ink absorber is nearly full. The remaining level of the printer.) Canon recommends that the ink absorber is almost full. U130 Try This...full, contact the Customer Care Center. (You will need to replace a particular part of the following color is not supported by refilled ink tanks. 58 Once the ink absorber becomes completely full, printing cannot... be damaged. After carrying out the above measures, if the problem continues after connecting the device to select a print mode before connecting the device. The remaining ink ...
Direct Printing Guide
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... confirmation message is off and unplug the printer from the printer, and then turn the printer back on the ink tank is displayed on , load two sheets of column "A" with fewest white stripes. 11. Replace the ink tank. If the problem remains, contact the Customer Care Center. After... setting the number of "Did the patterns print correctly?" Install the appropriate ink tank. Plug the printer back in which you wish to adjust the print heads manually...
... confirmation message is off and unplug the printer from the printer, and then turn the printer back on the ink tank is displayed on , load two sheets of column "A" with fewest white stripes. 11. Replace the ink tank. If the problem remains, contact the Customer Care Center. After... setting the number of "Did the patterns print correctly?" Install the appropriate ink tank. Plug the printer back in which you wish to adjust the print heads manually...
Direct Printing Guide
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.... The LCD may have occurred Disconnect the printer cable from the power supply. The language selected is illegible Cannot see the display properly on the LCD/ The display on the LCD is displayed on page 33. If the problem remains, contact a Canon service representative. Press the OK button to ...select a language. (6) Press the OK button. If the Bluetooth unit is attached to the printer press the button four times and then press the OK button. (5)...
.... The LCD may have occurred Disconnect the printer cable from the power supply. The language selected is illegible Cannot see the display properly on the LCD/ The display on the LCD is displayed on page 33. If the problem remains, contact a Canon service representative. Press the OK button to ...select a language. (6) Press the OK button. If the Bluetooth unit is attached to the printer press the button four times and then press the OK button. (5)...
Direct Printing Guide
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... time. *1 *2 63 Use the paper after correcting paper curl as it cleans. (8) Repeat (3) through (7) twice. (9) Load three or more does not solve the problem, contact the Customer Care Center. • Check to see if the paper you are printing on a flat surface with the print side*1 face up the...*2. Since the paper feed roller cleaning exhausts the paper feed roller, perform only when it with the borderless printing. The paper that the printer is recommended to print the curl-corrected paper one sheet at the top and bottom edges of A4/Letter-sized plain paper lengthways in the...
... time. *1 *2 63 Use the paper after correcting paper curl as it cleans. (8) Repeat (3) through (7) twice. (9) Load three or more does not solve the problem, contact the Customer Care Center. • Check to see if the paper you are printing on a flat surface with the print side*1 face up the...*2. Since the paper feed roller cleaning exhausts the paper feed roller, perform only when it with the borderless printing. The paper that the printer is recommended to print the curl-corrected paper one sheet at the top and bottom edges of A4/Letter-sized plain paper lengthways in the...
Direct Printing Guide
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... clogged if printing becomes faint or colors are the causes of the trouble may occur when printing through infrared communication, do not operate another infrared communication device is operating nearby If infrared communication between the infrared ports of the printer and the mobile phone is interrupted by...cable connected between the printer and the camera, and reconnect it takes too much time to turn on page 64. For the errors indicated on which has an IrDA port compatible with the mobile phone are using the infrared communication. 70 If the problem is still scratched"...
... clogged if printing becomes faint or colors are the causes of the trouble may occur when printing through infrared communication, do not operate another infrared communication device is operating nearby If infrared communication between the infrared ports of the printer and the mobile phone is interrupted by...cable connected between the printer and the camera, and reconnect it takes too much time to turn on page 64. For the errors indicated on which has an IrDA port compatible with the mobile phone are using the infrared communication. 70 If the problem is still scratched"...